Product Innovation Educators

MARCH 3, 2025

They took authentic customer needs statements from previous VOC studies conducted by human analysts and mixed them with needs statements that the AI had generated. An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data.

Research Software 156

Research Software Product Research User Testing Artificial Inteligence 156

Alchemer Mobile

APRIL 13, 2021

While some companies took a hit due to widespread lockdowns, those who swiftly adopted the digital shift won market share and, ultimately, new loyal customers during a difficult time for consumers. Ratings and Reviews. star rating, and had 488 app store reviews. star rating, and had 7,549 app store reviews.

Feedback Software 232

Feedback Software Research Software User Testing Systems Review 232

Product Innovation Educators

FEBRUARY 19, 2024

You can find consumer reviews everywhere—Amazon, Walmart, etc. For example, a couple of years ago we did a study with snowplow drivers and found many forums online where folks who drive snow plows for municipalities or for their local neighbors were talking about some of their problems and challenges.

Research Software 288

Research Software Systems Review User Friction Product Research 288

Alchemer Mobile

APRIL 6, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Food and Drink category. Ratings and Reviews. star rating, and had 1,223 app store reviews. star rating, and had 4,695 app store reviews.

Feedback Software 243

Feedback Software Research Software User Testing Systems Review 243

The Product Guy

FEBRUARY 21, 2025

The challenges PMs will face managing interconnected systems. A case study on how ecosystem strategy led to a 30% increase in user adoption. A growing library of frameworks, case studies, and actionable tools. 1-on-1 Support spanning personalized mentorship and resume reviews (available at higher tiers).

Systems Review 150

Systems Review Customer Experience Management Management 150

UX Planet

FEBRUARY 5, 2025

How Rumi Cosmetiques Boosted User Experience and Conversion Rates in eCommerce: A Case Study for Marketers andManagers Discover how Rumi Cosmetiques achieved a 75% increase in cart adds and doubled conversion rates by enhancing user experience and conversion rate in eCommerce. This first appeared on HelloKlar.co

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

The Product Coalition

NOVEMBER 1, 2020

A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. Allocate time regularly- The only way to get enough ideas to run a high velocity testing system is to set aside time for it. How to prioritize the ideas for maximum business value?

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

The Product Guy

MAY 7, 2020

Often, this is due to resource constraints rather than a lack of understanding of a PM role. This could be due to lack of product, domain, system understanding and action should be taken to address such instances soon. This could also be due to stringent processes or lack of the same. Soft Skills Required for the Role.

Technical Review 398

Technical Review Product Management Product Manager Onboarding KPIs 398

Lenny Rachitsky

FEBRUARY 25, 2025

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. Then iron out any adjustments as a result of these reviews. Let’s dive into detailed guidance for each step.

Strategy 121

Strategy Technical Review Product Strategy Product Research 121

UX Planet

JUNE 9, 2025

After fifteen years hopping between design systems, dev stand-ups, and last-minute launch scrambles, I’m convinced design-to-dev QA is still one of the most underestimated bottlenecks in digital product work. Quick Mitigation: Abstract tokens ( --color-primary) directly from design system. One doc, version-controlled. Was This Helpful?

Software Review 91

Software Review Reporting Tools Feedback Software Systems Review 91

Product Talk

APRIL 10, 2019

Today, I want to share a case study with you about one of those bright spot teams. We haven’t as yet really nailed this system of booking sessions automatically, but I feel confident that we will! The post Taking Continuous Discovery to the Next Level at SEEK [Case Study] appeared first on Product Talk.

Product Research 203

Product Research User Testing Data Visualization Reporting Tools 203

Intercom, Inc.

JANUARY 21, 2020

I studied the first screen of 25 popular iOS apps to determine how much text they use. See the full study and results for all 25 apps. As you can see in this chart, over half of the apps I studied used between 30-40% of their screen area for text: Text shown by app use case. Mobile apps dominate our digital experiences.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

UX Planet

DECEMBER 6, 2024

Benefits of responsive e-learning appdesign Firstly, why do you need a functional design in the app where people study focusing on educational materials, not visuals? Satisfaction leads to positive reviews, recommendations, and increased user retention. They leverage rewards, challenges, and levels to motivate users. and Quizlet.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

The Product Guy

JANUARY 7, 2025

An in-depth review revealed that misaligned goals between IT and customer service teams, coupled with outdated processes, were the primary issues. By asking, What systemic issues are contributing to this problem? In one of our strategy sessions with senior executives, I posed a pivotal question: Are we addressing the real bottlenecks?

Feedback Software 150

Feedback Software User Testing Weak Development Team Customer Experience 150

UX Planet

DECEMBER 6, 2024

Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. Customers are mostly flexible with their car preferences due to the nature of the marketplace. Handling Erros AI system are probabilistic in nature and are never 100% correct. Image Credit: Karena E.I

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

The Product Coalition

NOVEMBER 12, 2024

Creating or even updating a product roadmap can feel like being handed a blank sheet of paper and told you have 60 minutes to write a ten-page college essay on a topic you didn’t study for…. The automotive industry’s entrenched methods focused on optimizing these ICE systems, often at the expense of innovation in alternative energy sources.

Roadmap 110

Roadmap Product Research Automotive Feedback Software 110

Atlassian

FEBRUARY 3, 2022

In 1988, Hewlett Packard (HP) conducted an internal review of their software development processes and set a target to improve their code quality tenfold. Eventually, they concluded that incorporating code reviews into the development cycle saved more money than resolving defects after they were found by customers. Related Article.

Software Review 111

Software Review Technical Review Systems Review Feedback Software 111

UX Planet

JUNE 17, 2025

Or perhaps this perception comes from us getting used to many B2B web apps having a poor user interfaces due to a lack of investment in design. I am not that sure anymore Maybe after all, the B2C use cases are more fitting due to users being more motivated. This idea is echoed in education research.

Research Software 92

Research Software User Testing B2C Weak Development Team 92

Alchemer Mobile

APRIL 7, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Finance category. Ratings and Reviews. Finance apps typically have fewer ratings and reviews based on their customer bases being smaller than larger markets.

Finance 147

Finance Feedback Software Research Software Systems Review 147

Alchemer Mobile

APRIL 2, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Healthcare category. Ratings and Reviews. Healthcare app ratings and and reviews were slightly lower than macro averages across both iOS and Android.

Healthcare 147

Healthcare Feedback Software Research Software User Testing 147

Alchemer Mobile

NOVEMBER 22, 2024

To better understand the common challenges organizations face with digital feedback tools, we conducted a comprehensive market research study that revealed several critical pain points. You can connect Alchemer to just about any other system without hassle.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

Lenny Rachitsky

MAY 27, 2025

However, there’s a dramatic spike in burnout within midsize companies (500 to 1,000 employees), perhaps because they’re large enough to have corporate bureaucracy but not large enough to have well-developed employee support systems. More autonomy and control over work arrangements equals significantly lower burnout rates.

Technical Review 140

Technical Review Reporting Tools Data Visualization Weak Development Team 140

The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda has a Bachelor of Economics and a Master of Arts (Asian Studies) from Monash University.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

Product Innovation Educators

MARCH 4, 2025

They took authentic customer needs statements from previous VOC studies conducted by human analysts and mixed them with needs statements that the AI had generated. An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda has a Bachelor of Economics and a Master of Arts (Asian Studies) from Monash University.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Product Innovation Educators

OCTOBER 7, 2024

” Case Studies from the OEDK To show how prototyping works in real-world scenarios, Matthew shares two interesting case studies from the OEDK: 1. Clarify the team assignment * Develop a Design Context Review * Set design objectives and constraints * Develop solution options You will be better as a result of that.”

User Testing 283

User Testing Feedback Software Customer Feedback Product Management 283

Lenny Rachitsky

JANUARY 14, 2025

Below you’ll find everything you need to start using this framework within your team, including plug-and-play templates, industry benchmarks, case studies, tips for linking efficiency improvements to business impact, and specific advice for helping your team move faster. Her background is in developer tools and distributed systems.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

UX Planet

DECEMBER 6, 2024

To do this, we will analyze effective strategies and refer to some key successful studies. Natural Language Processing (NLP) is another game-changer, making it possible for systems to understand and respond to human language. Case Studies of Successful AI-Enhanced UXProjects We know that the implementation sounds like a difficult task.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights. Mural , Miro , etc.) is recommended.

Data Visualization 52

Data Visualization Customer Feedback Technical Review Research Software 52

UX Planet

JANUARY 29, 2024

TimeTrek: Crafting a Time-Travel Experience — UX Case Study Imagine if you could travel to any time and place on earth. This was an assignment provided to me so I thought why not make a case study out of it. Visual Ratings: Includes a star rating system for quick assessment, aiding decision-making.

Customer Experience 97

Customer Experience Travel Feedback Software UX 97

Intercom, Inc.

OCTOBER 9, 2019

But the reason it resonated so much with readers was its powerful core finding – our brain has two very distinct modes, or systems, of thought: System 1 (fast, automatic, and impulsive) and System 2 (slow, conscious, and deliberative). Rule 1: Know when to lean on your fast System 1 reactions. Why does it matter?

Product Management 201

Product Management Product Manager Reporting Tools Research Software 201

UX Planet

NOVEMBER 4, 2024

How to plan, conduct and report usability studies. Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. Whole books have been written about this topic — some of which are listed in my sources. But what is usability?

User Testing 75

User Testing Product Research Testing Reporting Tools 75

Product Innovation Educators

AUGUST 5, 2024

Case Study: Leveraging Constraints for Innovation Consider this real-world example of how embracing constraints can lead to significant innovations: A software company faced a major industry shift from text-based to graphical interfaces. Their primary competitor assigned 100 people to develop a next-generation product.

Product Management 297

Product Management Product Manager Technical Review Leadership 297

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

The Product Coalition

DECEMBER 23, 2021

The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. UX does matter.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

The Product Coalition

MARCH 18, 2022

The ability of a computer system to handle an increasing volume of work is referred to as scalability (e.g., Blockchain does not make significant measures to modify the system to deal with expanding demand, data, and resources (e.g., What is blockchain Scalability? a database or search engine).

Technical Review 181

Technical Review Systems Review Reference Technology 181

The Product Coalition

JUNE 26, 2023

According to a study by McKinsey, the application of generative AI use cases across various industries could generate an astounding $2.6 High-complexity tasks include developing a comprehensive management strategy, conducting a market segmentation study, conducting a financial risk assessment, optimizing a supply chain network, etc.

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146