The Product Guy

MAY 16, 2025

Balancing technical constraints, stakeholder agendas, and long-term goals is hard. Prioritization is where product leadership gets tested. Even experienced PMs get stuck in opinion-driven debates or lose clarity under pressure.

Technical Review 150

Technical Review Leadership Roadmap Article 150

The Product Guy

FEBRUARY 24, 2025

While technical skills are still essential, the ability to influence, negotiate, tell compelling stories, and lead with empathy is now a critical differentiator. A case study of how soft skills transformed a struggling team into a high-performing unit. A growing library of frameworks, case studies, and actionable tools.

Product Management 150

Product Management Technical Review Product Manager Management 150

The Product Guy

JUNE 12, 2025

Read the full article: [link] Your subscription unlocks: Weekly deep dives on product leadership and decision-making Proven tools and case studies to strengthen your execution Access to mentorship and resume reviews at higher tiers What’s the hardest “no” you’ve had to deliver as a PM — and what did you learn from it?

Leadership 150

Leadership Roadmap Technical Review Article 150

UX Planet

JANUARY 22, 2025

Case Study: Improving Data-Driven Decision Making for CSR Leadership Civian is a data-driven platform designed to help businesses measure, optimize, and showcase the social and economic impact of their investments in communities. By creating an Affinity Map out of our findings, we were able to group common themes together.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Product Talk

MAY 4, 2022

It’s not about finding the right tech stack; it’s about finding the tech stack that works for your team. When it comes to the tools that support your continuous discovery, it’s not about finding the right tech stack. It’s about finding the tech stack that works for your team. Tweet This.

Research Software 294

Research Software Feedback Software Product Research Data Visualization 294

The Product Guy

FEBRUARY 5, 2025

A real-world case study of how strategic influence drove a 20% increase in engagement and reduced technical debt. The case study of a team struggling with competing priorities and how strategic influence resolved their conflictleading to tangible success. A growing library of frameworks, case studies, and actionable tools.

Technical Review 150

Technical Review Customer Feedback Article Leadership 150

Product Innovation Educators

JANUARY 20, 2025

Here’s how the two approaches differ: Aspect Traditional MBOs OKRs Compensation Link Directly tied to bonuses Deliberately separated from compensation Goal Structure Combined goals and metrics Separated objectives from measurable results Review Cycle Usually annual More frequent (e.g.,

Systems Review 282

Systems Review Framework Customer Experience Technical Review 282

The Product Coalition

APRIL 24, 2021

TL; DR: A Sprint Review without Stakeholders There are plenty of failure possibilities with Scrum. A Sprint Review without stakeholders may create an unhealthy bubble for the Scrum Team due to the disconnect, thus resulting in lower effectiveness. They are satisfied with studying your report on the output of the Sprint.

Technical Review 154

Technical Review Agile Download Reporting Tools 154

Mind the Product

APRIL 16, 2020

After a very promising product design phase, we sadly went from a very agile process to the bank’s traditional default waterfall technical delivery methodology. All the on-premise servers were overloaded due to a lack of understanding from technologists on what a transaction meant. You can read more about that here.

Weak Development Team 197

Weak Development Team Customer Experience Banking User Friction 197

UX Planet

FEBRUARY 5, 2025

How Rumi Cosmetiques Boosted User Experience and Conversion Rates in eCommerce: A Case Study for Marketers andManagers Discover how Rumi Cosmetiques achieved a 75% increase in cart adds and doubled conversion rates by enhancing user experience and conversion rate in eCommerce. Yet, conversion woes werent just about technical glitches.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Product Innovation Educators

FEBRUARY 17, 2025

Early in her career, Francesca encountered this phrase alongside the common description of product management as sitting at the intersection of business, user experience, and technology. Leadership doesn’t always mean management Many professionals enter product management from technical backgrounds, such as engineering or development.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Intercom, Inc.

FEBRUARY 18, 2020

We had a large group of talented people – some who knew features and workarounds better than anyone else, some who were experts in technical concepts, some who excelled in project and relationship management, and others who had a deep knowledge of particular industries. The only problem? We were operating in silos. part of the name.

Technical Review 223

Technical Review User Testing Customer Feedback Customer Experience 223

Product Innovation Educators

AUGUST 14, 2023

He is convinced that product is the single most important success driver for tech companies, which is why he founded Prodify to share what he learned from being an advisor to over 50 tech companies to realize their full potential. Ben has led successful technology products for the last 25 years. He

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268

Lenny Rachitsky

FEBRUARY 25, 2025

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. Then iron out any adjustments as a result of these reviews. Let’s dive into detailed guidance for each step.

Strategy 121

Strategy Technical Review Product Strategy Product Research 121

Product Innovation Educators

MARCH 3, 2025

To answer this question, they employed a technology called supervised fine-tuning. They took authentic customer needs statements from previous VOC studies conducted by human analysts and mixed them with needs statements that the AI had generated. Experimental Approach One of their key experiments involved a blind testing methodology.

Research Software 156

Research Software Product Research User Testing Artificial Inteligence 156

Intercom, Inc.

JUNE 8, 2021

Study after study shows how important a great customer experience is to today’s consumers. This is the final post in our series exploring the findings from Drive Conversational Experiences for a Future-Ready Customer Support Strategy , a commissioned study conducted by Forrester Consulting on behalf of Intercom in April 2021.

Reporting Tools 222

Reporting Tools Technical Review Data Visualization Research Software 222

Alchemer Mobile

APRIL 14, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category. Technology (media creation, connectivity, etc.). Music apps had the most app store ratings and reviews out of all Media subcategories. Technology Apps.

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

UX Planet

DECEMBER 6, 2024

Benefits of responsive e-learning appdesign Firstly, why do you need a functional design in the app where people study focusing on educational materials, not visuals? Satisfaction leads to positive reviews, recommendations, and increased user retention. They leverage rewards, challenges, and levels to motivate users. and Quizlet.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Product Talk

SEPTEMBER 12, 2018

Back in March, I shared a case study about one of the product teams I worked with at Snagajob (now Snag). This case study is about a team at CarMax that I just finished working with. Melissa Suzuno , my blog editor, conducted the interview with Victoria Lawson , Product Manager, Jake Mitchell , Designer, and Sri Arcot , Tech Lead.

Product Research 225

Product Research Data Visualization User Testing Weak Development Team 225

Intercom, Inc.

MARCH 10, 2022

This is where having the right tech stack comes into play. Plus, studies reveal that customers prefer to self-serve rather than speak to a support rep at all. However, with the right tech stack, your team can handle even complex payment problems with ease. Maintain momentum by bridging your tech stacks.

Customer Experience 209

Customer Experience Technical Review User Friction Data Visualization 209

UX Planet

MARCH 15, 2025

Why My AI Learning Approach is Different When I first began exploring AI, I quickly realized that most learning resources available online are heavily technical. I wanted to learn how to leverage AI strategically from a product managers perspective rather than from a deep technical standpoint. Learn more at Empathy &AI.

Data Visualization 108

Data Visualization Customer Feedback Artificial Inteligence Technical Review 108

The Product Guy

APRIL 9, 2025

A case study where smart inquiry led to a 30% increase in retentionwithout building more features. A real-world case study showing how thoughtful questions reshaped strategy and results. A growing library of frameworks, case studies, and actionable tools. can shift your entire strategy. Whats Inside the Full Article?

Strategy 150

Strategy Customer Feedback Differentiation Roadmap 150

The Product Guy

NOVEMBER 29, 2019

This is largely caused due to not researching enough around the market you are building for understanding the target audience and spending enough time with your customers to build empathy for them and understand their pain points. Field Studies, Diary Studies, Surveys, Data Mining, Analytics. Typical Methods.

User Testing 305

User Testing Customer Experience User Friction Customer Feedback 305

The Product Guy

MAY 21, 2025

Inside the article: Why removal is harder than building, but often more valuable A four-stage subtraction audit to guide product teams How to identify features that are dragging performance, usability, or focus A case study showing how one team removed a low-use feature and saw engagement rebound What Youll Learn: How to evaluate feature usefulness (..)

Leadership 150

Leadership Roadmap Technical Review Article 150

The Product Guy

MARCH 5, 2025

A case study on how realigning priorities increased user engagement by 25%. A real-world case study proving why digging deeper leads to better product decisions. A growing library of frameworks, case studies, and actionable tools. 1-on-1 Support spanning personalized mentorship and resume reviews (available at higher tiers).

Roadmap 150

Roadmap Customer Feedback Technical Review Article 150

The Product Guy

FEBRUARY 26, 2025

A case study on how transparency and ethical decision-making restored customer confidence and reduced churn. A growing library of frameworks, case studies, and actionable tools. 1-on-1 Support spanning personalized mentorship and resume reviews (available at higher tiers). Whats Inside the Full Article?

Differentiation 150

Differentiation Roadmap Technical Review Article 150

The Product Guy

APRIL 3, 2025

In our newest Patreon-exclusive Roadmap to Mastery article , we explore: Why coalition-building is the PM leadership skill most often ignored How to lead without authority by building deep cross-functional relationships A case study where building a coalition led to on-time delivery and lasting collaboration For PMs ready to lead at the next level.

Leadership 150

Leadership Product Management Product Manager Roadmap 150

The Product Coalition

MAY 7, 2023

Thanks to the ongoing development of Automatic Speech Recognition technology, we are rapidly approaching the potential future scenario. As is often the case with technology, our question is “what’s next?” ASR (Automatic Speech Recognition) is the technology that facilitates this change. The answer is the human voice.

Technical Review 145

Technical Review Technology Telecommunications Data Visualization 145

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Expert review : Established design experts check your products design based on usability principles to identify potential improvements. Useful for studying behavior patterns and problem areas.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

The Product Guy

SEPTEMBER 27, 2016

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

Intercom, Inc.

NOVEMBER 4, 2020

The holidays are fast approaching, and for ecommerce businesses, that often results in significantly higher support volume for your team – which is set to further accelerate this holiday season due to the impact of COVID-19. For instance, studies have shown that shipping and delivery times influence 87% of shoppers’ purchase decisions.

Customer Experience 228

Customer Experience Technical Review Data Visualization Outbound 228

The Product Guy

OCTOBER 25, 2016

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Product Innovation Educators

AUGUST 5, 2024

The Paradox: Technological Progress vs. Social Development Before considering solutions, it’s worth examining a paradox: Why have we made such remarkable progress in technology while seemingly stagnating in our ability to work together effectively? Consider the rapid advancement of technology in recent decades.

Product Management 297

Product Management Product Manager Technical Review Leadership 297

Alchemer Mobile

MARCH 22, 2022

In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Food and Drink category. Data included: Ratings and reviews. Ratings and reviews. As consumer behavior shifted, ratings and reviews were impacted.

Reporting Tools 264

Reporting Tools User Testing Data Visualization Feedback Software 264

The Product Coalition

JUNE 26, 2023

According to a study by McKinsey, the application of generative AI use cases across various industries could generate an astounding $2.6 Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely. trillion to $4.4

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146

The Product Guy

FEBRUARY 21, 2025

A case study on how ecosystem strategy led to a 30% increase in user adoption. A growing library of frameworks, case studies, and actionable tools. 1-on-1 Support spanning personalized mentorship and resume reviews (available at higher tiers). The challenges PMs will face managing interconnected systems.

Systems Review 150

Systems Review Customer Experience Management Management 150

Product Innovation Educators

SEPTEMBER 9, 2024

Case Study: Apple as an Analyzer (Fast Follower) While Apple is often seen as a highly innovative company, its success comes more from its role as an analyzer or fast follower. Let’s break down these approaches and look at their pros and cons.

Research Software 304

Research Software User Testing Customer Experience Analytic Tools 304