Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. And while it’s true we’ve done a lot of work towards advancing the careers of individual contributors, there’s still a long way to go.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Mind the Product

JULY 19, 2019

My product management career has been shaped by my experiences in developing personalised products. We used a combination of collaborative filtering and content-based tags to improve the experience. The post Connecting the Dots: How Personalisation Shaped my Career by Elize Bosker appeared first on Mind the Product.

User Testing 90

User Testing Feedback Software Research Software Data Visualization 90

The Product Guy

SEPTEMBER 18, 2016

Advice… > What is the best career advice you received as you entered product management? Not specific to Product Management, but the best career advice I’ve had is to continue learning. Take a moment and congratulate The Best Product Person of 2015: Adam Warburton.

Product Management 136

Product Management Product Manager Certifications Management 136

UX Planet

FEBRUARY 22, 2024

moments came years into my career. Tag user-centric designs that truly champion the user with #EthicalDesignWins Thank you for reading! Every mark is a reminder: design isn’t just about the ‘perfect’ interface, it’s about creating spaces where people feel empowered, not manipulated. Bad design spreads like weeds.

Data Visualization 87

Data Visualization UX User Testing Research Software 87

nulab

FEBRUARY 10, 2021

There’s no single pathway to becoming a UX researcher — and it depends on where you are in your career. If you want to start your career in UX research, you’ll need some foundation-level skills. If you’re currently employed, chat to designer coworkers about tagging along to events or sitting in on meetings. Gain basic skills.

Product Research 94

Product Research User Testing UX Research Software 94

The Product Guy

JULY 2, 2017

But the most important thing the product mentorship can unconsciously provide, is guidance and support towards clarifying what your long term career goals are as a product manager. Think of your product management career development as a new product that is going to be released into the market. Do you have a Product Roadmap?

User Testing 118

User Testing Product Research Analytic Tools Customer Experience 118

PMLesson's Ace the PM Interview

JULY 6, 2020

Let's find out: Abstract by Icons 8 Full Tuition $30,000 - Paid Up Front or with Income Sharing Agreement There are many coding bootcamps out there, each of which may have very different price tags. Not only that, but Lambda provides its students with mock interviews, resume polishing, and career coaching.

Software Review 85

Software Review Technical Review Web Development Web Developers 85

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. We tag executives in certain calls where we have customer input or customer wins or product feedback or whatever it might be.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

The Product Coalition

FEBRUARY 20, 2019

the importance of frequently measuring outcomes I was watching my five year old son playing a game of tag recently. When the game starts, the kids all start running around like crazy to avoid getting tagged. Instead they run around in random circles and end up accidentally bumping into the person who’s “it” and getting tagged.

Feedback Software 60

Feedback Software Product Research Research Software Feedback Loop 60

The Review by First Round

APRIL 22, 2021

Prior to that, she started her career as a sales rep at Salesforce. Kate also gives us a detailed look at how they approach product prioritization at Notion, including their system of 700 tags and examples of tradeoffs they’ve had to navigate. Prior to that, she started her career as a sales rep at Salesforce.

Systems Review 40

Systems Review Feedback Software Strategy Customer Experience 40

Intercom, Inc.

JULY 10, 2018

We utilize Intercom’s data platform and tagging function to do this. When we want to toggle a feature for certain companies, we simply search for the companies in Intercom and tag them with the corresponding feature tag we created. Intercom is the best source of user feedback that I’ve experienced in my career.

Feedback Software 106

Feedback Software User Testing Customer Experience Customer Feedback 106

Intercom, Inc.

SEPTEMBER 4, 2019

” A few examples of sales coaching methods that we use at Intercom include: Shadowing customer calls or meetings: Reps tag along on a lead’s call or customer visit and directly observe successful sales methods and communication styles. Before you start coaching a specific rep, find out where they are in their sales career.

Weak Development Team 175

Weak Development Team Data Visualization Outbound Sales Training 175

The Product Coalition

MARCH 7, 2023

People who are good at empathy often get ahead in their careers because they are easy to work for and easy to forge relationships with. It’s super valuable — getting in front of an angry user, or stoking enthusiasm in a conference talk, or feeling the pain of someone troubleshooting, that takes courage and skill.

Product Management 88

Product Management Product Manager Data Visualization Customer Feedback 88

Userpilot

AUGUST 11, 2022

Tagging product features to track on Userpilot. After collecting the customer data, tag your NPS responses from the open-ended question to identify what makes a customer a promoter or a detractor. Tagging NPS responses on Userpilot. Customer success is a fast-growing career and will likely have more demand in the future.

Feedback Software 96

Feedback Software Research Software Analytic Tools User Testing 96

Product Talk

FEBRUARY 28, 2024

Kelsey’s career began in QA and she’s spent the past ten years working in product. “I They also had a steady stream of customer feedback that would get tagged and piped into Slack, so they could specifically look at why customers were contacting customer success about Elite memberships and which themes were recurring.

Product Research 236

Product Research Onboarding KPIs Feedback Software User Testing 236

The Accidental Product Manager

MAY 9, 2022

Currently, Airbus has its top-of-the-line A350-1000 model which can carry 366 passengers and has a price tag of $366.5M. The Boeing model that competes with it is the 777X and it has a price tag of $442.2M. It’s your product – it’s your career. Subscribe now: Click Here! What We’ll Be Talking About Next Time.

Airlines 65

Airlines Product Management Product Manager Management 65

Userpilot

AUGUST 29, 2022

Since customer success is a relatively new career, CSMs tend to take tasks from sales, support, product marketing, and more than they can handle. Launching NPS surveys and tag responses to identify which keywords are linked to promoters or detractors. Your customer success process can easily become chaotic.

Feedback Software 94

Feedback Software Research Software User Testing Customer Feedback 94

The Product Guy

JUNE 29, 2017

Paul Hurwitz Director of Active Analytics, ActiveHealth Management Talk(s)​: Parachuting into Existing Product​ , Maximizing Your LinkedIn for a Successful Product Management Career, How to Break Into Product Management​. Filed under: product management Tagged: award , mentee , mentor , product manager , recognition , tpm6.

Product Management 98

Product Management Product Manager Product Research Management 98

Userpilot

NOVEMBER 3, 2022

Give customers easy access to information by using tags and having a search function. Employees get sick, take parental leave, change careers, retire, etc. Give customers easy access to information by using tags and having a search function. Otherwise, it’ll turn into a mess. Preserved knowledge. Life happens.

Analytic Tools 95

Analytic Tools Feedback Software Customer Communications Data Visualization 95

The Product Guy

JUNE 1, 2017

> What is the best career advice you received as you entered product management? Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group. Take a moment and congratulate The Best Product Person of 2016: Chris Butler.

Product Management 104

Product Management Product Manager Management Management 104

The Accidental Product Manager

JUNE 7, 2021

One of the biggest drawbacks to this new technology is its price tag. It’s your product – it’s your career. Product managers are dealing with other issues that may cause customers to hold off on buying their electrical mining vehicles. Click here to get automatic updates when The Accidental Product Manager Blog is updated.

Product Management 105

Product Management Product Manager Management Management 105

Lenny Rachitsky

APRIL 23, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Clever keyword tagging can land your logos in millions of views (literally!). 👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter.

User Testing 88

User Testing Data Visualization Customer Feedback Customer Experience 88

PMLesson's Ace the PM Interview

DECEMBER 4, 2018

Emma Yee is a current Senior Data Product Manager at GoodRx , after starting her career as an analyst for five years. I had been an analyst for five years and was looking for the next step in my career. People change careers 5-7 times over their lifetime. Product management is an amazing, versatile career.

Data Visualization 56

Data Visualization Research Software Reporting Tools Product Management 56

The Accidental Product Manager

FEBRUARY 6, 2023

Additionally, product managers should always provide a reference point on price tags when discounting prices to boost sales. It’s your product – it’s your career. What All Of This Means For You Having a product that our customers want is one of the key tasks that product managers have to deliver on. Subscribe now: Click Here!

User Testing 65

User Testing Product Management Product Manager Customer Experience 65

The Product Coalition

JUNE 28, 2020

I’ve spent most of my career working in the travel industry. We’ve divided and conquered on tasks, we’ve tag-teamed in calls, and we’ve kept each other’s morale up when the other is low. What I have learned is travel is a highly resilient sector?—?people people love to take holidays. It will bounce back, but it will take time?

Leadership 78

Leadership Travel Customer Experience CTO 78

PMLesson's Ace the PM Interview

APRIL 9, 2020

And what sort of guarantees can you expect for the hefty bootcamp price tag? It’s 2019-2020 rankings are based on alumni/ student reviews, transparency around career outcomes, financing and legitimate lending partnerships, selectivity, and other factors. Career Karma’s Online Coding Bootcamp Guide for 2020.

Software Review 52

Software Review Data Visualization Technical Advisors Analytic Tools 52

The Product Coalition

SEPTEMBER 20, 2018

You’ve been trying for a while to shift your career into Product Management but seeing yourself going nowhere? Or obsessed with brand tags like Google, Facebook or SAP? At the end of the day, Job satisfaction or passion is the thing which is going to drive you and not the brand tag or company. It is not just about that.

Strategy 61

Strategy Product Management Product Manager Management 61

The Product Guy

JANUARY 10, 2018

Eric Ries’s book was really the turning point in my career. If you are interested in a establishing chapter near you, please contact The Product Guy or The Product Group for more information. ( [link] ) Filed under: interview , product management Tagged: interview , product management , product manager , product person , tbpp , tbpp2017.

Product Management 104

Product Management Product Manager Management Management 104

The Product Guy

SEPTEMBER 27, 2016

During his career, Dustin’s research efforts have been supported by fellowships from the National Research Council and National Institutes of Health and include a track record of several new product innovations, patents and publications. Vikas started his career as software developer with Siemens.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

BrainMates

NOVEMBER 30, 2022

In the earlier stages of my product management career, I was working on a redesign and re-platforming of an entire news website. Thanks to tools like Dovetail that make capturing, tagging and sharing insights simple, it’s easier than ever to use video extracts, direct quotes and photos to humanise a narrative.

Customer Experience 52

Customer Experience Customer Feedback User Testing Product Research 52

The Product Guy

SEPTEMBER 25, 2017

Sure, I had spent the majority of my career as a UX Designer, and when I transitioned into a Product Manager role, I made sure to work tirelessly and develop “hard” PM skills like market analyzation, feature prioritization, a command of AGILE, etc. Take it from me—I learned these soft skills the hard way! Check out the Mentors & Enjoy!

Product Management 111

Product Management Product Manager Technical Review Management 111

The Product Guy

OCTOBER 25, 2016

During his career, Dustin’s research efforts have been supported by fellowships from the National Research Council and National Institutes of Health and include a track record of several new product innovations, patents and publications. Vikas started his career as software developer with Siemens.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

The Product Guy

OCTOBER 2, 2016

His advice and the know-how shared by others through the live stream presentations have made me think a lot about whether product management was the path that I wanted to take in my career. But before I tell you what my next steps are, let me share with you the top four lessons I’ve learned by participating in this program.

User Testing 147

User Testing Product Research Product Management Product Manager 147

Product Innovation Educators

DECEMBER 17, 2018

The first chapter of my career was doing direct marketing for American Express, which led to a role leading the digital transformation team at Citi. We implemented this before iPhones came out so we used RFID tags on keychains. This is where I started my career at Citi and what I help others do.

Feedback Software 72

Feedback Software User Testing Product Management Product Manager 72

The Product Guy

DECEMBER 13, 2016

80% of all OKRs Completed (Mentee’s Goals for the Session) 4 Mentees Promoted >60% of Mentees had career progressing conversations with their C-Suites. Filed under: product management Tagged: award , mentee , mentor , recognition , tpm5. All the mentors and mentees did a great job over the past 6 months. Some exciting stats….

Product Management 60

Product Management Product Manager Management Management 60

Centercode

DECEMBER 30, 2020

” “I’ve always had a lot of self-doubt when it comes to my career. Follow @Centercode on Twitter and tag us in your reply. .” “Everyone seems to get that we are all going through the same changes and challenges, and they understand what needs to happen without any kind of conflict. Better at multitasking?

Positioning 97

Positioning Leadership Events Testing 97

The Product Guy

JANUARY 23, 2017

She would challenge me to grow, give me the chance to learn, and truly cared about helping me succeed in my career (both while I was at Microsoft and longer term). https://tpgblog.com/theproductgroup/ ) Filed under: product management Tagged: interview , product management and tagged product management , product person , tbpp , tbpp2016.

Product Management 60

Product Management Product Manager Management Management 60