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Why measuring UX in dollars misses the biggerpicture Photo by Jakub erdzicki on Unsplash Is anyone else frustrated when asked to attribute UX to financial metrics? I remember sitting in a leadership meeting as the UX leader, and out of nowhere, someone asked, Jas, whats the Return On Investment, aka ROI, on UX?
If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). UX experts have already integrated AI into their daily lives in one way or another. From new UX-related technologies and automation to personalization.
Inclusive by Design: Transform Your UI/UX from Good to Great In todays digital landscape, ensuring accessibility is no longer optionalit is a critical aspect of designing user interfaces (UI) and user experiences (UX). Accessibility ensures that people with diverse abilities can effectively use and interact with digital products.
What You’ll Learn: Data Management as a Core Skill : Why today’s product managers must master not just data access but interpretation, regulation, and ethical usage Avoiding Data Pitfalls : How cherry-picking or chasing vanity metrics can destroy product outcomes The Role of AI & Predictive Analytics : How smart implementation of emerging (..)
Speaker: Marina Foglietta-Tereo, Head of UX Research, AXA Insurance
People often think of UX Research as a highly tactical approach to improving the usability or visual appeal of a website or digital product. While good UX research will certainly validate and provide tactical improvements to an existing design, using it for validation alone would be like using your iPhone solely to tell time!
Drawing from his 20+ years of technology experience and extensive research, Nishant shared insights about how these activities vary across different organizational contexts – from startups to enterprises, B2B to B2C, and Agile to Waterfall environments.
But heres the twist most folks misswhat separates those who simply have a funnel from those who crush their revenue goals is their obsession with thoughtful UX design at every single touchpoint. Lets break down how UX can radically transform your conversion funnel from top to bottom (and help you finally stop theleaks).
Poor financial UX might be whats holding your teamback. Leverage Technology to ElevateValue If youre not yet using AI, machine learning or personalized insights, youre already falling behind. UX isnt just a detailits a business-critical factor that directly impacts your bottomline. Thats not just bad design.
They are ignoring brand-driven consistent UX and often associate digital banking with just adding standard features. Platforms evolve, user preferences shift, and new technologies emerge. It extends across multiple channels-branch experiences, ATMs, wearable technologies, social media and more.
Rapid technological advances & high consumer expectations have changed the game for financial institution products. The key to a solid UX is now personalization. But many banking and financial services companies are falling behind on their retail, media, and technology counterparts when it comes to product personalization.
Artificial intelligence is not just a backend technology anymoreits now front and center in the user experience. Whether its a chatbot, a video generator, or an auto-agent, thoughtful interface design can turn an intimidating technology into an empowering experience.
This approach has informed her success across different industries and roles, from retail to technology. This approach has informed her success across different industries and roles, from retail to technology.
In this episode of “Product Excellence: Insights from Award-Winning Leaders | Strategies for Success,” Harpal Singh shares his unique career path, starting as a UX designer and evolving into an interim Chief Product Officer. What You’ll Learn: UX to Product Leadership : Navigating career transitions.
As technology moves beyond flat screens into 3D spaces, designers face a new challenge: creating experiences that users don’t just see, but step into. This article is a practical guide for UX designers who want to e xplore immersive design — from key terms to real-world use cases. Table of Contents What Is an Immersive World?
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. Stakeholder Engagement 👥 Learn strategies to secure buy-in from sales, marketing, and executives.
He proposed the functional triad, which is three basic ways users view or respond to computing technologies; Primary Task Support, Dialogue Support, and System Credibility Support. By making saving more accessible and less cognitively demanding, individuals are more likely to engage consistently.
It’s not very uncommon to get a UX design request at the very last moment — an urgent need for a fabulous output in one week… or less. To jump on the bandwagon of trend and technology? Find UX case studies of a similar nature. Connecting with the UX designer community also helps. No time for that!’ To sell more?
From 2D screens to multi-dimensional experiences, UX design is evolving. Spatial design — across AR, VR, and mixed reality — isn’t just about technology. Table of Contents What Is Spatial UX Design? What Is Spatial UX Design? It’s about anchoring digital content meaningfully into human environments.
Formula for Pixel Density(PPI) Now, the number of pixels packed in a screen depends on the underlying technology being used to manufacture the display. As long as you are designing your interface in points, the scale factor and the device technology will handle the scaling of points to pixels on the actualdisplay.
Speaker: Richard Cardran, Chief Creative Officer and VP Strategy, HIA Technologies
We'll examine the importance of UX and user-centric feature analysis, the adaptation of Agile Methodologies to the creative process, as well as a way to drive successful culture change for setting expectations and winning approvals with cross-functional stakeholders. Innovation and Leadership go hand in hand.
Outdated technology. Decide how you can collect product analytics data The next step is to assess your existing data infrastructure to determine whether it can support the data you need. This process may reveal gaps such as: Insufficient raw data. Lack of team resources.
Transforming user experience in cars-as-a-service industry through Strategic AI/ML Integrationa UX casestudy. This approach is anchored in robust ethical AI frameworks, balancing technological potential with responsible implementation. Image Credit: Karena E.I ML transforms raw data into meaningful, context-aware insights.
Figure 2: The People Involved in the Strategy Work The team in Figure 2 consists of the person in charge of the product, a UX designer (for end-user-facing products), an architect/programmer, and a tester, as well as the key business stakeholders. 3] This leverages their expertise, creates strong alignment, and maximises buy-in.
With predictive analytics, an essential tool in UX design in the e-commerce industry , we can see into the future and make informed judgments by using it as a crystal ball of sorts. Anticipating the Next Step: Our UX designers, like fortune tellers, are always looking ahead. Even while we possess the technology, it is not everything.
The biggest leaps in innovationthe internet, the cloud, SaaS, etc.always start with the technology. Technology on its own doesnt change anything until someone gives it meaning. The post Why Good UX is No Longer Good Enough appeared first on Innovatemap. This is where we are today with AI. This is where we come in.
This methodology of bringing value to end users will ensure that everything is there: a long list of features, ergonomics, and technology. Enable with Technology: Data+AI+ROI The system must feel intelligent — reacting to behavior, tailoring context, and adapting value dynamically. The assumption? why then would the users not love it?
As a lead digital designer, Ive seen firsthand how voice interfaces are transforming the way we interact with technology. Today, were going to explore the seven essential voice interface design principles that every UX pro needs to know in2025. As technology advances, so do user expectations. Lets getstarted!
Achieving and Scaling Product-Market Fit: A Guide for Product Managers in Mid-to-Large Tech Companies Introduction As product managers in mid-to-large technology companies, you’re no stranger to the challenges of maintaining and scaling product-market fit (PMF).
6 Split focus is a real problem for product clarity Tom Starley , UX/UI specialist & founder at Tom Starley Consultancy This is a great question, the best-laid feature roadmaps can easily go flying out the window when user testing or due to customers requesting, strike that demanding change.
Rethinking Pinterests Personalization/UX Strategy [link] In todays digital landscape, personalization isnt just a featureits the foundation of user experience. However, to fully capitalize on this potential, Pinterest must continuously evolve its personalization strategies, addressing existing gaps and embracing cutting-edge technologies.
We don’t just deliver UI — we deliver clarity, empathy, and usable solutions that can flex across tools, technologies, and teams. It means recognizing that design thinking itself — understanding problems, shaping systems, and focusing on people — is capable of going further. Designers don’t just push pixels. We craft intent.
Many modern design systems evolve alongside current technologies and are reliable choices. How to Build a Successful Product: Lessons from Launching and Growing a Freight Transportation… was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story.
For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer. Its a leap of faith in their engineering counterpartsdelegating ownership of a UX decision. If the UXs long-term and holistic considerations are included in the final solution, then its cooperation.
This case study reveals how Rumi Cosmetiques doubled its conversion rates and saw a 75% increase in adds to cart within a week, thanks to strategic changes in their user experience (UX) design and conversion rate optimization (CRO). An expertly crafted UX design ensures that customers glide through your site like butter on a hot skillet.
However, if the flow is technology-heavy and intended for engineers, a designer’s contribution can become tricky. Surprisingly, the first topics to cover are not UI or UX but the fundamentals of graphic design. When it comes to product-specific flows, developers could benefit from a product designer’s input. Who can, then?
As a digital product designer for over a decade, I had already witnessed several technological revolutionsbut none with the transformative potential of generative AI. The generative AI revolution has only just begun, and together, we are defining not just products, but the very nature of our relationship with technology in the years to come.
Focus Styles (Visible Focus) Making focus visible is a key part of designing for keyboard and assistive‑technology users. A Designer’s Guide to WCAG Accessibility was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story. Source: Halo Lab 2.
Hi friends, Ive put together a list of 12 must-reads on Silicon Valleys hottest product-related topics.This selection covers product management, growth, operations, strategy, technology, innovation, branding, and design, and Im sure itll be helpful toyou! 1 Swipe to UnlockThis is an excellent introductory product guide.
Photo by UX Indonesia This ‘complete’ guide to usability testing follows an overview in my UX research methods playbook articles. It doesn't matter whether we’re talking about a website, mobile app, AI assistant, AR/VR or other wearable technology; you need to test with users. Ok, that’s great for UX theory nerds.
A career in product design offers just thata unique opportunity to bring your ideas to life while shaping the future of technology, sustainability, and user experiences. Learn UXBasics : Take a free course and supplement it with ChatGPT: Explain the basics of UX research in simpleterms. Or just use microsoft clarity.
I then moved into an interaction designer role before there was a UX title. It feels like we have a new technology that could disrupt everything, and we’re on day zero. I feel like as an industry, we need more humanity in technology, not less. Who knows where this technology is going? Right now, it feels like that.
Youll blend the strategic mindset of a growth product manager with the creative vision of a UX designer – driving repeat engagement, gamification, and social participation. A seasoned product leader with over 5 years of experience in product or program management, product marketing, business development, or technology.
In this world, UI/UX becomes a business command centre. For instance, onboarding flows might differ by geography, profession, or even digital behaviour — all powered by AI and designed by UX. I love talking about UI/UX. Or a B2B tool that shortens workflows dynamically when it detects cognitive load on the user.
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