The Product Coalition

FEBRUARY 23, 2024

What epic quest or transformative journey would it unlock? Define the “jobs” they want to accomplish, the outcomes they crave. Together, let’s build a future where products don’t just function, they transform lives, one customer mission at a time! Mission 3: Design for the hero within. Choose a product you wish existed.

User Testing 121

User Testing Product Research Framework Customer Experience 121

The Product Coalition

JULY 26, 2022

Firstly, what do I mean by ‘digital transformation’ ? Digital transformations aim to leverage technology and improve time to market, responsiveness to customer feedback and make business processes more efficient. Transformations are often seen as the answer to increasing revenue, reducing churn or whatever metric defines success.

Feedback Software 140

Feedback Software Customer Experience User Testing Customer Feedback 140

The Product Coalition

MARCH 6, 2024

link] We were brought in to help them with a Product-led transformation , and naturally, that meant starting with a review of their product portfolio. Sharma Finding your ‘Niche’ More recently, I’ve found myself doing more work with early-stage founders, and defining your niche has been a common topic. Niche Canvas.

Research Software 131

Research Software User Testing Customer Experience Data Visualization 131

Product Innovation Educators

MARCH 4, 2024

Product management insights from Molson Coors’s non-alcohol portfolio transformation I am interviewing speakers at my favorite annual conference for product managers, the PDMA Inspire Innovation Conference. When we define a portfolio, sometimes you don’t know the answer. We identified energy drinks as a critical space.

User Testing 111

User Testing Vision Naming Branding 111

svpg

SEPTEMBER 20, 2022

By Jon Moore and Marty Cagan This is the second of a three-part sequence on defining transformation. Changing how you build, test and deploy is important no matter what you choose to build, but for too many companies, they just become a more efficient feature factory. They ship more new features than ever, yet they.

Product Research 128

Product Research Testing 128

The Product Coalition

SEPTEMBER 29, 2023

According to an article by McKinsey & Company , the future of work post-COVID-19 brought significant challenges in clearly defining employee roles. Read more about Microsoft’s transformation here. Informal agreements might seem insignificant at first glance, but they have the potential to transform organizations.

Technical Review 132

Technical Review Systems Review Document Article 132

Product Innovation Educators

JULY 3, 2023

How established organizations can overcome barriers to digital transformation – for product managers Today we are exploring digital transformation in large organizations as well as other challenges leaders are facing in a digitally transforming business environment. 5:43] What is digital transformation?

Artificial Inteligence 107

Artificial Inteligence Leadership User Testing Feedback Software 107

Modus Create

FEBRUARY 5, 2024

In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024. While every technology leader is excited about Al, most of our digital transformation challenges, initiatives, and priorities actually remain unchanged from the last several years.

Data Visualization 65

Data Visualization Research Software Analytic Tools Customer Experience 65

The Product Coalition

JULY 24, 2021

In real life though, transformation goes in stages, circles, and spirals. Just think about any personal transformation. All of this is true for an Agile transformation as well, since an Agile transformation is a people transformation first and foremost. So it’s not just me, my intention to change, and my efforts?

Agile 173

Agile Feedback Software Weak Development Team Customer Experience 173

ProductPlan

SEPTEMBER 21, 2023

But first, let’s take a step back and define objectives and key results. Objectives are clearly defined goals. Prominent OKR trainer Felipe Castro defines outcomes in his book Measure What Matters as: “The measurable beneficial effect on your customers, company, or employees.” What are objectives and key results (OKRs)?

Reporting Tools 97

Reporting Tools Technical Review User Testing Customer Experience 97

Intercom, Inc.

MAY 28, 2019

Great onboarding transforms new customers from fleeting visitors to lifelong power users. “Great onboarding transforms new customers from fleeting visitors to lifelong power users” The critical importance of onboarding for all businesses is why we built Product Tours. Define who your onboarding is for.

Customer Experience 214

Customer Experience Customer Feedback Strategy Webinar 214

ProductPlan

JULY 27, 2023

This is a problem that companies amid digital transformations often run into. Fortunately, there are some tools you can use to help you focus on the processes that you should include in your digital transformation – those processes that provide benefits to your customers. What is digital transformation and why is it important?

Research Software 71

Research Software Framework Customer Experience Product Research 71

The Product Coalition

AUGUST 3, 2023

How to Achieve Success in Your Product Strategy In today’s rapidly evolving market, having a clear product vision and a well-defined strategy is essential for the success of any tech product. User-centricity: A well-defined vision keeps the focus on the end users and their needs, ensuring that the product remains relevant and valuable.

Vision 126

Vision Product Research User Testing Roadmap 126

Modus Create

FEBRUARY 16, 2024

Cybersecurity is now engrained in every part of product development and digital transformation initiatives, even the user experience. These skills are hard to nurture and consolidate, especially in organizations new to digital transformation. Users increasingly demand and expect information privacy and robust encryption methods.

Data Visualization 52

Data Visualization Reporting Tools Development Team Review User Testing 52

UX Planet

DECEMBER 15, 2023

Have you defined your short-term and long-term product goals? CEO of Torch Digital Labs, Liam Mooney, also a product management veteran, reveals how defining product goals requires an accurate understanding of where you are in the product life cycle. Have you defined the design problem at hand?

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UX User Testing Development Team Review Customer Experience 83

Gainsight

MARCH 21, 2024

In a recent webinar, Strategic CX in Action: How Tricentis Leverages AI for Customer Success and Support Alignment , Somya Kapoor, CEO and Co-founder, TheLoops, and Genady Rashkovan, VP of Global Support, Tricentis, discussed the role of AI in transforming Customer Support and Success. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Feedback 52

The Product Coalition

NOVEMBER 1, 2022

Digital transformation has an impact on consumer behavior in tourism. Digitalization has transformed the way people live, work, and travel. Moreover, digital transformation has diversely defined consumer behavior in tourism. Moreover, digital transformation has diversely defined consumer behavior in tourism.

Research Software 101

Research Software Feedback Software User Testing Travel 101

TechEmpower - Product Management

OCTOBER 9, 2023

Artificial Intelligence (AI), and particularly Large Language Models (LLMs), have significantly transformed the search engine as we’ve known it. Structured Data refers to information organized in a defined manner, making it easier to search and analyze. Broadly speaking, data can be categorized as either structured or unstructured.

Artificial Inteligence 138

Artificial Inteligence Generative AI Feedback Software Data Visualization 138

UX Planet

FEBRUARY 10, 2024

Defining a Guiding Vision Having a more robust and intuitive future vision guiding the strategy, based on a systemic understanding of user needs. Defining the Strategic Vision Define the broad and integrated experience the organization wishes to deliver to users, based on systemic understanding. References RYAN, Alex.

Research Software 108

Research Software Feedback Software Product Research User Testing 108

The Product Coalition

APRIL 17, 2023

By facilitating the quick and efficient development of new content and data, this technology can potentially transform various industries, from entertainment to healthcare. It has the potential to transform industries like entertainment, art and design by opening up new avenues for human-machine cooperation.

Generative AI 121

Generative AI Feedback Software Research Software User Testing 121

Userpilot

APRIL 22, 2024

How to effectively analyze product features: Define your objective. Book a demo to see how Userpilot can transform your product analysis and help you drive growth. They define the primary problem the product solves or the essential tasks it allows users to complete. Step 1 : Define your scope. Gain competitive advantage.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Weak Development Team 87

Intercom, Inc.

FEBRUARY 2, 2022

Applying this familiar model, we can transform how a project is executed and shared, reduce unforeseen work, eliminate duplication, and most importantly, increase the success of our output. Transform the idea into a project outline with your audience (anyone who’ll be involved with the project) in mind.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

Product Innovation Educators

DECEMBER 6, 2021

Today our guest is sharing the steps for successful digital transformation. He founded FROM, a digital transformation agency, which has won over 100 awards for user experience design, including for their work redesigning the Avis app which is now ranked by J.D. 1:50] What do you mean by digital transformation?

Customer Experience 95

Customer Experience User Testing User Friction Research Software 95

The Product Coalition

OCTOBER 13, 2021

The digital transformation has changed businesses once and for all. In the article, I’ll cover the most significant mobile software testing types to bear in mind on the digital transformation journey. So, it’s high time to make sure that the app functions in full compliance with defined requirements and all the features are responsive.

User Testing 122

User Testing Product Research Testing Weak Development Team 122

The Product Coalition

JUNE 25, 2023

I recently read the book — “Delivering Happiness” by Tony Hsieh a captivating memoir that takes readers on a transformative journey through the rise of Zappos, an online retail giant. And this book answered my question about how one can build resilient customer service which defines your company.

Customer Experience 103

Customer Experience User Testing Customer Feedback Books 103

The Product Coalition

JUNE 21, 2023

Perhaps that’s why Saeed Khan of Transformation Labs, explained via his LinkedIn post, why “Ultimate Lists” create more issues than they solve. Product Managers should be thinking about Goals/Objectives, and then defining the questions they need answers to in order to see whether they’re on track to meet those objectives.

Data Visualization 99

Data Visualization Customer Experience Customer Feedback Analytic Tools 99

ProductPlan

MARCH 22, 2023

A customer-centric company focuses on customer experience and delivering value within the context of a broader strategy; a customer-led company lets customers define the strategy. Moreover, in software, this transformation involves moving from big, infrequent releases to a more frequent cadence of small changes.

Transportation 52

Transportation User Testing Customer Experience Leadership 52

Product Management University

NOVEMBER 16, 2022

Starting a new company and building it around a product led growth model is much different than transforming a mature company that was built for direct sales and evolving it to a product led growth model. Define the Hook. Define Your Approach for Gaining Market Share. 5 Steps to Product Led Growth for Mature Companies.

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Artificial Inteligence Customer Experience B2B Presentation 130

The Product Coalition

NOVEMBER 13, 2022

Let’s define the next set of KPIs. However, we should understand that a transformative solution needs time. My view of the above requirements is that they need a seamless transformation. Ecosystem When considering the transformation, think of the ecosystem of partners you need. Note that our “Minimum was $10M”.

Data Visualization 122

Data Visualization KPI Framework Customer Experience 122

Agile Velocity

SEPTEMBER 17, 2020

The leaders and change agents we meet are eager to ensure their Agile transformation avoids hitting rocks or running aground. We aim to address those obstacles in this article by offering three Agile transformation OKRs (Objectives and Key Results) for you to consider. The First Agile transformation OKR – “Leader Engagement”.

Agile 119

Agile Customer Experience Leadership Feedback Software 119

The Product Coalition

JUNE 26, 2023

By embracing micro-delivery, we have transformed the challenges of the blue ocean into opportunities for growth and innovation. Define the metrics and indicators you will use to measure the impact of each release, ensuring that you have a clear framework for evaluating success and making data-driven decisions.

Data Visualization 126

Data Visualization Customer Feedback Customer Experience Product Research 126

Product Talk

OCTOBER 19, 2022

But that’s not all—introducing continuous discovery habits completely transformed their customers’ behavior for the better. Read on to learn about how opportunity mapping led to a major product transformation at Grailed. A Closer Look at the Transformation of the Opportunity Solution Tree.

Product Research 191

Product Research Customer Experience User Testing Data Visualization 191

Userpilot

NOVEMBER 14, 2023

To effectively execute an omnichannel analytics strategy, first define your objectives and metrics to measure progress. Define your goals and success metrics To give your analytics strategy a clear focus, start by defining what exactly you’re trying to achieve. is a popular ETL, or Extract, Transform, Load, solution.

Analytic Tools 99

Analytic Tools Data Visualization Customer Experience Onboarding KPIs 99

Tyner Blain

MARCH 31, 2024

I’ll demonstrate with a facilitation exercise I ran for a leadership team where we shaped a product – in this case, a bespoke transformation services engagement. ” Transformation efforts will not succeed without leaders stewarding the changes. Effectively defining the scope of the desired transformation.

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Weak Development Team Customer Experience Product Research Leadership 59

ProductPlan

JANUARY 7, 2022

Businesses find digital transformation difficult for the same reasons that humans find any shift difficult. Instead, you want to accelerate digital transformation throughout your organization. If you haven’t yet had to participate in a digital transformation at your company, you will soon. What Is Digital Transformation?

Analytic Tools 93

Analytic Tools Research Software Data Visualization Product Research 93