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Meet the Productboard team behind the transformation: Engagement manager

ProductBoard

Productboard’s global Professional Services team talks transformation We’re here to answer some of your most pressing questions! Your engagement manager at. As a team, the most frequently asked questions we get are “tell us what your other customers do?”

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Learn How to Transform Your Customer Engagement Model for Growth

TSIA

The technology industry is in the midst of a transformation to subscription and XaaS models. This is causing major disruption in the traditional customer engagement models of technology companies because Sales teams can no longer close the deal and walk away.

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Digital Transformation Strategies for Enterprises: Key Elements

The Product Coalition

Explore digital transformation strategies for enterprises Have you wondered why digital transformation strategies are a necessity? To navigate this dynamic landscape, embracing digital transformation is no longer optional, but crucial for survival and growth. What are digital transformation strategies?

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How to transform teams and products – Mel McVeigh (Condé Nast, The Telegraph, Vogue)

Mind the Product

Our engaging conversation delves into the distinctive hurdles encountered when developing products within a worldwide mass media powerhouse. Tune in to gain insights from Mel as she shares her expertise on product transformation and product team strategies.

Strategy 175
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The Modern Customer Success Playbook

The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Create highly targeted segments to drive more contextual and personalized engagements. Satisfaction won’t cut it. But where do you start?

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Employee Engagement: The Key to Company-Wide Transformation

TSIA

At our upcoming Technology & Services World conference at the fabulous ARIA Resort in Las Vegas, we will be focusing on “The LAER Effective Company,” which references TSIA’s LAER customer engagement model consisting of four steps: Land, Adopt, Expand, and Renew.

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Why customer engagement is the key to business growth in 2022 and beyond

Intercom, Inc.

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. That is, in order to stay competitive, businesses need to put customers first by creating engaging, personalized customer experiences.

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Capitalize on Digital Opportunities: From Transformation to Optimization

According to Forrester, organizations that have successful digital transformations and continued optimizations demonstrate a strong focus on how their overall experience meets the needs of their customers and employees. Turning engagement into loyalty. Enabling teams to validate their decisions, even with hard-to-find audiences.

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Upgrading Data Security in a Crisis

Speaker: M.K. Palmore, VP Field CSO (Americas), Palo Alto Networks

In most cases, the COVID-19 crisis has sped up the desire to engage in digital transformation for medium-to-large scale enterprises. Roadmaps are rarely implemented without challenges.

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Research Report: The State of Community Management

Online communities provide a wealth of benefits for organizations; they impact a variety of customer activities, boost engagement, and provide a range of transformative business services. Customer Communities Elevate the Customer Experience.

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Building User-Centric and Responsible Generative AI Products

Speaker: Shyvee Shi - Product Lead and Learning Instructor at LinkedIn

Key learning objectives: Gain a deep understanding of Generative AI product characteristics and their relevance in today’s rapidly evolving landscape Discover a comprehensive 7-step framework for developing, launching, and scaling Generative AI products, including user-centric and responsible approaches Learn how to identify target users and asses (..)