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Product managers are often praised for high standards, but what happens when those standards cause more harm than good? In this episode, Harpal Singh reflects on the tough leadership lessons he’s learned, from navigating hiring bias to managing across cultures and growth stages. What You’ll Learn: Leadership Biases : How good intentions can create unnecessary pressure Team Culture : Why the best PMs learn to listen, adapt, and own the outcome Hiring Smarter : Moving beyond instinct to stru
When I built my first AI model back in 2002, as part of my master’s thesis, I couldn’t have imagined the GenAI-native world we live in today. Back then, artificial intelligence was mostly theoretical, and building even a simple agent required weeks of work and heaps of computing power. Since then, I’ve had the privilege of helping organizations build cutting-edge AI solutions, from early neural nets to the first wave of LLMs.
72% of shoppers would stay loyal to brands they loved even if it meant paying more. But if you’re not measuring how your brand is performing, how can you build—or protect—that loyalty? That’s where brand health tracking comes in. It gives you the ongoing, actionable insights you need to grow market share, secure stakeholder buy-in, and optimize your brand strategy.
UI design tips to improve your interface designs using logic rather than gut feel. Designing user interfaces is no easy task. With countless choices around layout, spacing, typography, and colour, it’s easy to feel overwhelmed. And when you layer in considerations like usability, accessibility, and human psychology, the challenge only grows. But here’s the good news, UI design doesn’t have to feel so complex.
This contribution will cut through the hype to explain how these agents, powered by LLMs and tools, are moving beyond basic automation to independently execute tasks and decisions.
👋 Welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more: Lennybot | Podcast | Hire your next product leader | My favorite Maven courses | Swag Subscribe now You’re probably hearing a lot of AI jargon, and you probably sort of know what some of it means. but not really.
Customer support teams hear everything. In this episode of How I PM, Pedro Moreno, head of products at Serasa Experian, shares how product managers can create a direct channel to support and use it to drive meaningful improvements. Pedro’s Three Keys to Creating a Direct Line to Support: Open a dedicated feedback channel Make sure product is listening to what support hears every day.
Customer support teams hear everything. In this episode of How I PM, Pedro Moreno, head of products at Serasa Experian, shares how product managers can create a direct channel to support and use it to drive meaningful improvements. Pedro’s Three Keys to Creating a Direct Line to Support: Open a dedicated feedback channel Make sure product is listening to what support hears every day.
Wheels Falling Off Your Product? The Growth Stage of the Product Lifecycle (Part 3) By Jana Paulech At a Glance The growth stage of the product lifecycle begins after achieving product-market fit, requiring sustained exponential growth and a strong, evolving value proposition and positioning to capture and expand the target market. To sustain growth, products must outpace the competition by understanding customer segments deeply, moving swiftly in response to needs, and strategically innovating.
Introduction: The Rise of the AI-Augmented PM Welcome to the era where product managers don’t just manage products—they orchestrate intelligent systems . The traditional PM toolkit—spreadsheets, sticky notes, and stakeholder meetings—is being supercharged by AI. And no, this isn’t about replacing PMs. It’s about amplifying them. Get ready to become an AI Product Manager.
Navigo—a card used to travel on public transport in Paris When the App Has All the Power — and You Have All the Consequences A frustrating experience with a ticketing app in Paris shows how unclear design can mislead users — and why designers should take responsibility when their systems cause real-world problems. I recently visited Paris with my sister and my little daughter.
Few things are more frustrating than silence—especially when it comes to getting customer feedback in product management. You send the messages, post the prompts, maybe even offer a “quick 15-minute chat”… and nothing. Just radio silence. One of my coaching clients—an experienced product leader at a SaaS startup—found themselves smack in the middle of this.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Alignment is not a kickoff event. It is a continuous practice. Most product teams say they want alignment, but few have a clear, low-friction way to maintain it throughout the product cycle. The result? Stakeholders drift, priorities quietly shift, and what was once a shared goal breaks apart into confusion. Sprints stall. Roadmaps lose credibility.
Too many discovery efforts fail silently. Teams run interviews, ship features, and sprint ahead – only to realize months later that nothing moved the business. Why? Because most discovery is just activity. Not alignment. To change that, we partnered with David Pereira , a product leader & product coach who’s made a name for calling out “fake discovery” and showing teams how to course-correct with ruthless clarity.
Why This Guide Matters If you’ve ever typed “Google PM salary” or “Amazon product manager compensation” into a search bar, you’re not alone. In 2025, product management continues to be one of the most lucrative and in-demand roles in tech. But compensation varies wildly depending on company, level, geography, and even negotiation skill. Don’t miss – The Ultimate Guide to Product Manager Interview Questions (with Sample Answers).
Insights from Chris Mele’s Business of Software AMA Pricing is often treated as an afterthought in SaaS companies. Founders focus on product-market fit, customer acquisition, and engineering scale long before they turn serious attention to monetization. But according to pricing expert Chris Mele , that approach can cost companies millions in unrealized revenue.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Let’s be honest: most app monetization strategies are outdated and even downright annoying to users. Between intrusive pop-up ads, strictly gated features, and endless upsells, users are over it, and churn rates reflect that. As a growth manager, I’ve helped teams move past outdated tactics to create monetization models that foster win-win situations, maximizing revenue for the business while ensuring a seamless user experience.
I’ve written before about the value of mining for conflict , especially when stakeholders say they’re aligned, but you want to be sure. One effective technique is to go around the room (or their screens) and ask each stakeholder “What could go wrong with this plan?” Subscribe to my weekly Nano-letter: Sign Up Some answers might be off-the-wall (“The world could end and we wouldn’t be able to sell our lawnmower app”), but others may surface real concerns that haven’t yet been voiced.
For Customer Success leaders, the pressure to drive not just retention but also revenue growth is intensifying. Customer Success teams are no longer simply the keepers of customer satisfaction; they are rapidly evolving into critical drivers of expansion and revenue outcomes. But how do you uncover the often-hidden signals that customers are ready to grow with your business?
Discover how Yudi Sun, Director of Product Design at Duolingo, designs for achievement, scales creative alignment, and builds brain share across teams.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
AI-driven user testing, video insights, plus seamless app distribution and expert resourcesâ discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows. Platform Overview Managed Services Compare Plans What's New?
Welcome to the ultimate guide to Product Manager interview questions. In this post, we’ll break down the types of questions you’ll face and how to answer them with confidence. Types of Product Manager Interview Questions Behavioral: “Tell me about a time…” Product Sense: “How would you improve…” Technical: Understanding systems, APIs, and trade-offs Case Study: Real-world scenarios to test your thinking How to Answer: “Tell me about a product you admire” This is a common question to assess your
Why airfocus Product Pricing Templates Resources Book a demo Product Strategy âGreat product leaders steer like sailors, not speedboatsâ: Lucid CPO Dan Lawyer 25 Jun 2025 3 mins read Emma-Lily Pendleton By Emma-Lily Pendleton CONTENTS Why timing and momentum matter The perils of stasis Product leaders are under constant pressure to chart a clear path forward â but when the only constant is change, with shifting markets, evolving customer expectations, and internal goals, how do you alig
Surveys are one of the most effective tools for collecting structured and unstructured feedback—and the right survey software makes it easier than ever to do so at scale. Whether you’re measuring customer satisfaction, checking in with employees, or researching new markets, knowing how and when to use surveys can make all the difference. In this quick guide, we’ll tackle the most frequently asked questions about surveys and survey tools, so that you can turn feedback into action with confi
Speaker: Chris Townsend, VP of Product Marketing, Wellspring
Over the past decade, companies have embraced innovation with enthusiasm—Chief Innovation Officers have been hired, and in-house incubators, accelerators, and co-creation labs have been launched. CEOs have spoken with passion about “making everyone an innovator” and the need “to disrupt our own business.” But after years of experimentation, senior leaders are asking: Is this still just an experiment, or are we in it for the long haul?
AI-driven user testing, video insights, plus seamless app distribution and expert resourcesâ discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows. Platform Overview Managed Services Compare Plans What's New?
Reveal Embedded Analytics Today’s business users expect more than static dashboards or delayed reports. They want to explore live data, uncover insights, and take action in real time. That is the promise of self-service BI: giving users direct access to the answers they need without relying on data teams or filing support tickets. However, delivering that experience inside a software product or platform is not easy.
Each year, the Innovation Showcase brings together the thinkers, builders and investors shaping the future of tech in Indiana. And every time we attend, we’re reminded just how special that energy is. It’s not only a space to connect with founders and leaders — it’s where we learn what’s working, what’s changing and where innovation is accelerating.
In this new webinar, Tamara Fingerlin, Developer Advocate, will walk you through many Airflow best practices and advanced features that can help you make your pipelines more manageable, adaptive, and robust. She'll focus on how to write best-in-class Airflow DAGs using the latest Airflow features like dynamic task mapping and data-driven scheduling!
Ever wonder why some teams just click, while others stall, clash, or crumble under pressure? It’s not luck. Its development. Behind every high-performing team is a journey—a path from polite introductions to productive flow, with a few bumps (and maybe blowups) along the way.
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