Remove 2007 Remove Marketing Remove Weak Development Team
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This New Template Helps You Write Better Product Requirements

The Secret PM Handbook

Product managers tell me – and the people managing product managers tell me – that one of their biggest challenges is communicating with the development team. People complain about: Developers being poorly motivated, or having a bad attitude about what you want them to build. Or as we think we are. and “What?”

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This New Template Helps You Write Better Product Requirements

The Secret PM Handbook

Product managers tell me – and the people managing product managers tell me – that one of their biggest challenges is communicating with the development team. People complain about: Developers being poorly motivated, or having a bad attitude about what you want them to build. Or as we think we are. and “What?”

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Educating the Market Starts With a Need

The Product Coalition

Educating the market is hard enough as is, but there is one thing without which you cannot succeed. It was Friday, November 16th, 2007. By the way, it wasn’t like I was thinking to myself: “I feel bad, let’s try Facebook because they are supposedly the solution”. There has to be an unmet need that you can answer.

Education 119
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How to Build Products That Transform People?s Lives by Chris Hay

Mind the Product

Mobile-phone based payment system M-Pesa first launched in Kenya in 2007. Chris was part of the development team when M-Pesa launched, he then moved on to run its architecture and redesigned the system to support 400,000 transactions per second. The Story of M-Pesa and M-Shwari. Be Passionate. It’s a simple as that.

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How Yelp drove down churn by building up customer success

Intercom, Inc.

It’s time to start thinking about retention at scale and bring onboard a customer success team. She joined the company in 2007 back when it was just 30 people and has been instrumental in helping the company scale both its team and its market share over the years. Why you need a customer success team.

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Communicate Your Vision with an Internal Roadmap

The Product Coalition

That approach works fine until your sales team gets on the phone to tell a customer about the Next Big Thing. When you define a roadmap as a group of project commitments, you’ve set your team up for failure. The steps outlined in this article will help your product team to frame the conversation. So why build a roadmap at all?

Vision 155
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Customer retention is the new conversion

Intercom, Inc.

I’ve been working with my co-founders since 2007-2008. We developed all these tips and tricks that would help us optimize what happens when they land. I don’t look at Intercom and think that we nailed marketing or that we nailed comms or media relationships or virality. You can check out the slides and video below.