UX Planet

JUNE 1, 2025

Over time, it has evolved from a simple set of metrics into a comprehensive system for understanding user behavior at each stage of the product journey PostHog,2023. Additional statistics reinforce this argument: 74% of SaaS companies consider their product the primary driver of growth OpenView, 2022.

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User Testing Product Research Research Software Data Visualization 59

Userpilot

SEPTEMBER 27, 2023

Product-led growth is one of the big SaaS buzzwords. Our ultimate guide explores what PLG is, how it differs from different growth strategies, and why product-led growth matters for SaaS businesses. Product analytics are essential to identify friction that slows down user progress through the funnel.

Feedback Software 105

Feedback Software Analytic Tools Onboarding KPIs Data Visualization 105

Mind the Product

DECEMBER 13, 2018

Where else will you find SoundCloud, the BBC, TransferWise, and Pivotal Labs, talking alongside new players in fantech (that’s technology for devotees, not air conditioners)? Its digital commerce success stems from developing its own technology, THG Ingenuity. Nilan also advises a number of early-stage startups.

Analytic Tools 152

Analytic Tools Research Software Data Visualization Government 152

Mind the Product

OCTOBER 27, 2016

I’ve worked on the teams of several SaaS products in a dual marketing/product management capacity, and have seen first-hand the overlapping work that exists between crafting a compelling brand, and building a product that people love. To quote Adaptive Path co-founder Peter Merholz from this blog: “The experience is the product.”.

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Customer Experience User Testing Customer Feedback Weak Development Team 207

Userpilot

SEPTEMBER 15, 2023

Userpilot can help gather user feedback with in-app surveys , use feature tagging and heatmaps to validate survey responses and conduct A/B experiments. Different product concept testing methods When diving into product concept testing, it’s essential to recognize while various methods are available, surveys remain a predominant tool.

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User Testing Feedback Software Product Research Analytic Tools 105

UX Planet

FEBRUARY 22, 2024

Photo by Maxim Ilyahov on Unsplash DESIGN How does technology make us lost in digital noise? It seems like our attention spans were taking a hit in the age of relentless technology. It cannot be denied, that humans are using technology to solve problems, enhance their lives, and boost productivity.

Research Software 98

Research Software Analytic Tools Technical Review Technology 98

Userpilot

OCTOBER 20, 2023

This article explores 12 different benefits that PLG can offer to SaaS companies. PLG companies can spend less on customer acquisition also because of product virality inherent in some SaaS products. Digital products allow companies to easily collect customer feedback in-app. There is a lot of buzz around product-led growth.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Experience 98

TIBCO - Thought Leadership

JUNE 10, 2020

We talked about Erik’s latest insights on the European data and analytics market as well as his fast-growing business. The pair realized early on that they would have to transition their clients from traditional warehousing and replication-based data architectures to more modern and agile solutions. Yes absolutely.

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Data Visualization Analytic Tools Automotive Banking 124

Intercom, Inc.

JANUARY 25, 2023

Product-led growth (PLG) has been embraced by SaaS companies of all sizes as a scalable approach to growing a business, but it is especially appealing in times of economic uncertainty and soaring acquisition costs like we’re experiencing today. And for today’s guest, Mickey Alon , that’s the best way to run a sustainable SaaS business.

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Analytic Tools Customer Experience User Testing B2B 118

Userpilot

MARCH 8, 2021

Margaret Zablocka is a founder and CEO of Onoco – a parenting app with 20,000 users – and the former Lead Product Manager at Betfair. Born in Poland, she moved to London in 2014 to embark on her career in Product Management. First as a product owner of a social trading platform (a web-based app).

Analytic Tools 98

Analytic Tools Technical Review Data Visualization Software Review 98

Revulytics

AUGUST 21, 2019

What is Software Piracy? Software piracy is the use of unlicensed software where the user has never paid the software vendor a licensing fee for the application. What are the effects of Software Piracy? billion, and 37% of software installed on personal computers is unlicensed. How to detect Software Piracy?

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Software Review Analytic Tools Reporting Tools Research Software 12

freshtrax

SEPTEMBER 24, 2019

Adjust , the industry leader in mobile measurement, fraud prevention and cybersecurity, provides high-quality analytics and security solutions for mobile marketers worldwide. Q: Adjust expanded to Japan in 2014. A: The Japanese mobile app market is one of the most advanced in the world. Integration is key.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. China is the only region where data analytics is not on this list.

Data Visualization 84

Data Visualization Research Software Reporting Tools Analytic Tools 84

Intercom, Inc.

APRIL 22, 2019

His new venture focuses on creating a central knowledge network for scaling businesses so that employees aren’t wasting hours by chasing down important resources and company history scattered across a host of apps like Google Docs, SharePoint sites, Evernote and more. Faking the human interaction with AI can hurt you.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Usersnap

AUGUST 12, 2024

Finding the right tool was challenging for me as a product manager, but I realized how crucial the right choice is for quality feedback and business growth. The right tool helps create NPS surveys, gather accurate NPS score data, and enhances the overall customer experience by providing actionable insights.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Revulytics

FEBRUARY 5, 2019

When TechSmith rolled out new features for the 2019 release of its award-winning screen capture and screen recording software Snagit, it wanted to make sure users recognized the value of the upgrade and moved to quickly adopt it. Users would see, for instance, an in-app banner with an embedded thumbnail video.

Analytic Tools 71

Analytic Tools Reporting Tools Data Visualization Customer Experience 71

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. Ready to dive in?

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Analytic Tools Research Software Feedback Software Data Visualization 52

UX Planet

APRIL 12, 2024

This evolution in a way forced a specialization, where organizations suddenly realized they needed to craft solutions that consisted of all encompassing experiences for their clients, and therefore Research, alongside everything else Digital Designers had done in the past was essential for the success of those same solutions.

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Research Software Analytic Tools Feedback Software User Testing 111

ProductPlan

APRIL 9, 2020

Carlos founded Product School in San Francisco in 2014. You need to know what feelings your product evokes in users as much as you need that full Google Analytics report. App store reviews: Sometimes the qualitative data comes to you! What other solutions do you know of/have tried? What is Qualitative Research?

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Product Research User Testing Research Software Data Visualization 105

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Amplitude

DECEMBER 12, 2018

In 2014, data predicted that less than 0.01% of mobile apps would be considered a financial success by 2018. We don’t know how true this prediction ended up, but the data remains a stark reminder that building a successful mobile app requires a combination of expertise, dedication and innovation. Why is Pre-Planning Important?

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Analytic Tools Research Software Feedback Software Data Visualization 65

Mixpanel

JUNE 3, 2019

MAU, or Mobile Apps Unlocked, is a gathering of 2,500+ leaders from top mobile brands around the world that takes place every spring in Las Vegas. Mixpanel was one of the first tools the team purchased in their very early days, and has been a required training during new hire onboarding ever since.

Data Visualization 69

Data Visualization Analytic Tools Information Feedback Software 69

Mixpanel

SEPTEMBER 11, 2019

Robert Moore , founder of data analytics company RJmetrics (now owned by Magento), wrote in 2014 about how they chose the headline for their first website:They let the data decide. SEO research showed that the term “eCommerce analytics” had high traffic and low competition, so they decided to go with it.

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Data Visualization User Testing Product Research Analytic Tools 95

UX Studio: Product Management

JANUARY 25, 2022

The impact from our work and the value we create in collaboration with our clients is recognised by world-known companies such as Zeplin and the leading rating platform for business service providers, Clutch. Design agency in Manchester building apps and websites. If you are looking for the right UX agency, we will be happy to help.

Research Software 83

Research Software Feedback Software Analytic Tools Product Research 83

Indicative

MAY 20, 2021

The best approach to understanding how your customer interacts with your product or services is by having the right tools in place to collect, model, and analyze that data. Once the behavioral data is in the data warehouse, it can be used to solve a range of use cases, including product analytics. Meet the Speakers.

Data Visualization 59

Data Visualization Webinar Analytic Tools Consulting 59

Usersnap

FEBRUARY 6, 2021

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. The 2014 edition continues the trend, listed as Amazon’s number one book in User Experience and Website Usability and appearing on multiple best-of customer experience book lists. Don’t Make Me Think.

Feedback Software 52

Feedback Software Research Software User Testing Analytic Tools 52

Usersnap

FEBRUARY 6, 2020

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. The 2014 edition continues the trend, listed as Amazon’s number one book in User Experience and Website Usability and appearing on multiple best-of customer experience book lists. Don’t Make Me Think.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

The Product Coalition

MAY 24, 2018

From here, many of us are using some kind of general analytics tool, some query interface, to allow us to pull up and visualize this data in different ways. principal $159,400 July 2014: Credit card balance paid in full Dec 2015: 90-day delinquency on mortgage payment Etc… Mounds of raw data. And all super valuable.

Data Visualization 60

Data Visualization Analytic Tools Customer Experience Banking 60

Arkenea

MARCH 15, 2025

Key Takeaways According to the ONC, the definition of healthcare interoperability is a system’s ability to exchange health information and utilize it from other systems. An interoperable system performs these tasks without any user intervention. This is because not all systems support different formats.

Healthcare 52

Healthcare Reporting Tools Analytic Tools Software Review 52

Userpilot

JANUARY 12, 2024

TL;DR Funnel charts are excellent tools for visualizing how data flows through a funnel. It is also a great tool for finding outliers. Bar charts are excellent numeric comparison tools, with bar sizes revealing the relative difference in sizes. Analyzing event distribution over multiple platforms. A vertical bar chart.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Research Software 105

Amplitude

MAY 27, 2020

We will be publishing observations like these on the continued impact of this digital acceleration at a systemic and industry level over the next few months. For many of our product-led customers in media, delivery and SaaS, each week is now like Cyber Monday. There are early signs of some trend reversal in B2B SaaS.

Analytic Tools 59

Analytic Tools Feedback Software User Testing Data Visualization 59

Revulytics

DECEMBER 16, 2019

Other attendees tend to be from business analytics, UX & design, development & engineering, and project management departments. The majority of the attendees are from business and enterprise software/SaaS, consumer and web. A good mix of attendees from B2B and B2C software technology companies.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Product Management 76

Gainsight

APRIL 12, 2023

Later on, when we thought a new acquisition of raw technology was ready to scale (it wasn’t – it is now) In 2022 (like many companies), when we misread the “COVID bump” of 2021 for a secular change in software In each case, the mistake wasn’t being aggressive. Invest in back-office systems early.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

Indicative

JUNE 9, 2021

Underpinning this is the cloud data warehouse, now becoming the gravity well for all business data and the central hub connecting to tools that ingest, transform, and prepare data to and from the cloud. . This is a shift in organizational structure with the “analytics engineer” at its center. But, what is the modern data team?

Data Visualization 59

Data Visualization Webinar Analytic Tools User Friction 59

Revulytics

FEBRUARY 5, 2019

When TechSmith rolled out new features for the 2019 release of its award-winning screen capture and screen recording software Snagit, it wanted to make sure users recognized the value of the upgrade and moved to quickly adopt it. Users would see, for instance, an in-app banner with an embedded thumbnail video.

Analytic Tools 48

Analytic Tools Reporting Tools Data Visualization Customer Experience 48

DISQO

SEPTEMBER 24, 2019

Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. In May 2019, he launched a new email newsletter: Cybercultural. I stayed on until October 2012.

Analytic Tools 58

Analytic Tools Research Software Technology Data Visualization 58

The Product Coalition

AUGUST 18, 2018

While managed service is a great way to introduce an advertiser to a new technology, it doesn’t allow for much transparency for the advertiser. Early on, through user research, surveys and client interviews, we were able to validate that majority of our clients really wanted a self-service tool.

Data Visualization 60

Data Visualization Reporting Tools Technical Review Feedback Software 60