Intercom, Inc.

JUNE 20, 2018

As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. The reality is we have to master both if we want to expand our addressable market and retain our existing customers as they grow.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

freshtrax

SEPTEMBER 24, 2019

As more and more consumers turn to their smartphones rather than their computers—be it for shopping, for gaming, or any other number of services—businesses need to understand the impact of their mobile marketing. With nearly 20 years of experience in marketing and management, he serves as Adjust’s Japan country manager.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

The Accidental Product Manager

NOVEMBER 2, 2020

So way back in 2014, the folks over at Facebook shelled out US$22B to buy the startup app maker WhatsApp. The plan is for the hosting services to be accompanied by new options for businesses to market their products via WhatsApp catalogs and through Facebook’s shops and checkout carts. How A Free Application Can Make Money.

Product Management 111

Product Management Product Manager Data Visualization Customer Experience 111

Business of Software Conference

SEPTEMBER 1, 2022

Shopify Plus was launched in 2014 to offer large & hypergrowth businesses a customizable enterprise platform without the cost of existing options. Having created and dominated the online storefront market for SMBs, this was a key part of Shopify’s strategy to build a business to last 100 years. Positioning. Sales Processes.

Enterprise 52

Enterprise Customer Experience User Testing Differentiation 52

Intercom, Inc.

DECEMBER 31, 2019

If anything, this was the decade they collectively became leaders not just of the technology industry, but of industry itself – Apple overtook ExxonMobil as the world’s most valuable company by market cap in August 2011 (that month again), and then became the first trillion-dollar company by market cap in 2018. Rise of mobile.

Artificial Inteligence 259

Artificial Inteligence Entertainment Messaging Customer Experience 259

UX Studio: Product Management

OCTOBER 2, 2023

Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. They also provide expertise in brand naming, go-to-market strategies, and campaign development. Their impressive portfolio includes startups and well-known brands from various industries.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. Purrweb’s main goal as a UI/UX design agency is to help startups quickly, but without any loss of quality, create mobile apps, websites, or desktop apps. So, it’s no wonder that they provide a discount to the startups they believe in.

UX 96

UX Research Software Feedback Software User Testing 96

Mind the Product

NOVEMBER 19, 2019

Fewer than 10% of startups survive and grow into large companies and, for every time growth is done right, there are 100 ways it could have been done wrong. I worked with a hyper-funded startup that grew too fast too soon, fixating on “fundable” metrics, and eventually had to be sold off. This learning did not come cheap.

User Testing 116

User Testing Customer Experience Onboarding KPIs Branding 116

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. Rachel Hepworth: Introducing growth marketing to Slack. That just blows my mind.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Mind the Product

DECEMBER 13, 2018

There’s no better conference to attend if you’re working in product management, digital, or marketing in or near Manchester. It operates more than 160 websites that sell premium products across 140 markets. Prior to TransferWise Nilan was VP of Growth at HouseTrip, in charge of scaling the company’s growth in the European market.

Analytic Tools 110

Analytic Tools Research Software Data Visualization Government 110

The Product Cafe

DECEMBER 12, 2023

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. In 2014, David J Bland introduced this eye-opening concept in a tweet. Research the broader market, not just your current user base. Hello, all you product-loving folks!

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Userpilot

MARCH 8, 2021

Born in Poland, she moved to London in 2014 to embark on her career in Product Management. When she first became a mother she realized there was a huge gap to fill in the market of parent tech. However, in a startup, unlike in big corporations, you have very limited resources. I feel very positive about the future.

Analytic Tools 98

Analytic Tools Technical Review Data Visualization Software Review 98

Mind the Product

MAY 25, 2018

The output from a product in a box game, where we imagined how we would position the product if it was on sale in a supermarket. After the 12-week build, a team of three was tasked with validating and growing the product: myself, and two talented marketers. 2014 – Testing and Growing the Team. The initial vision was to.

User Testing 119

User Testing Weak Development Team Onboarding KPIs Customer Experience 119

People-First Product Leadership

MARCH 24, 2024

I recall the startup founder who literally bounced with excitement when we discussed the product being built. Instead it’s their grit and positive character that stands out. Subscribe now People should matter more than the location I’ve been working remotely since 2014.

Leadership 52

Leadership Weak Development Team Product Management Product Manager 52

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Intercom, Inc.

MAY 1, 2018

It became standard fare to find the best possible way you could lay your page out, which was a positive thing. To bring us up to early 2014, you might be familiar with Product Hunt. I don’t look at Intercom and think that we nailed marketing or that we nailed comms or media relationships or virality. This was around 2010.

Customer Experience 223

Customer Experience User Testing Weak Development Team Definition 223

freshtrax

FEBRUARY 21, 2023

Although the number of tourists has plummeted in the past years due to the pandemic, the percentage of foreigners in Tokyo has been increasing since 2014 with internationalization rapidly progressing in the city. The first article focuses on his career journey and his opinions on the difference between the design market in Japan and the West.

Research Software 52

Research Software Technical Review UX Data Visualization 52

Mind the Product

APRIL 18, 2017

Josh led Greylock’s investment in SmartThings (acquired by Samsung in 2014) and Jelly (acquired by Pinterest in 2017). Jeff has worked in various roles and leadership positions at iXL, Fidelity, AOL, WebTrends, and TheLadders. Josh also works closely with our investments in Nextdoor and Whosay. Janice Fraser, SVP, Bionic.

Research Software 76

Research Software User Testing Customer Experience Workshop 76

Intercom, Inc.

APRIL 26, 2018

Adam: In the years that have passed since the book originally came out in 2014, how has your thinking about habits evolved? There haven’t been any changes since the book came out in 2014. And yet, Google has 90% market share? But now we use startup methodologies: we talk to customers and listen to what they say.

User Testing 223

User Testing Research Software Product Research Weak Development Team 223

Nulab

JULY 18, 2019

But while a decrease in unemployment is an overall positive experience, there are downsides. For example, finding qualified employees for available positions has become increasingly difficult. Are companies simply getting bigger, or are startups continuously sprouting and sticking around? by the 24th year. Gains over losses.

Reporting Tools 47

Reporting Tools Data Visualization Construction Technical Review 47

Amplitude

MAY 27, 2020

00006% of startups: After raising our Series E round, Amplitude has now joined the unicorn club. Amplitude is in a unique position to observe these trends across our behavioral database, which exceeds 28 trillion data points captured across users from over 180 countries. Now they are measuring it in weeks and some cases, even days.

Analytic Tools 59

Analytic Tools Feedback Software User Testing Data Visualization 59

svpg

SEPTEMBER 30, 2016

At the time, Word for Mac was a relatively small market. It was only $60M vs. Windows which at that point was more than a $1B market. PowerMacs were just hitting the market, which had significantly faster chips and more memory. Martina has gone on to have a remarkable career, in both product management and product marketing.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Intercom, Inc.

APRIL 22, 2019

Rick : Guru was born out of a pain I personally lived at my last startup, Boomi, which I started back in 2000. Kaitlyn : As you mentioned, this is your second startup journey. How did you all get to product-market fit ? “When you’re in pre-product-market fit, you can feel like you’re in a desert.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Tyner Blain

JANUARY 8, 2017

Laura Klein spoke at the Lean Startup Conference about identifying risky assumptions and her talk was published in Dec 2014. Problem Assumptions – we assume there is a market-viable problem worth solving. How big is the potential market? Before it’s really expensive? Before your window of opportunity closes?

User Testing 40

User Testing Weak Development Team Product Research Workshop 40

Business of Software Conference

MARCH 11, 2020

Currently, he’s co-founder and CEO of Drift, a startup that’s making it easier for businesses to talk to their customers. But I joined a startup – which I didn’t know what a startup was either – in 1996 and then started to build something and that got me really interested in what I do now. ML : Fantastic.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Business of Software Conference

MARCH 30, 2021

And there were lots of conferences for startups and lots of conferences for people that were raising funds and IPO going and all sorts of crazy old things. So you’ve come in and you’ve been running annual conferences since 2007, and then bi annual conferences since 2014, when you launched the EU as well as the US conference.

Weak Development Team 52

Weak Development Team Feedback Software Events Customer Experience 52

Business of Software Conference

JUNE 19, 2020

And then I jumped into the startup fray because I’m just a glutton for punishment. They had all these features that we didn’t have and they just like we’re far far into the market as we were kind of puttering along here and it’s kind of look at the trajectory here. I started my career in U.S. intelligence in D.C.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52

Modus Create

MARCH 8, 2020

This is a positive trend and something to celebrate. I have a Bachelor of Science in Business Administration with an Emphasis in Marketing. After about a year with Ziff, I moved into a Product Management position working on one of the early online learning platforms. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Andrew Chen

OCTOBER 17, 2017

and the taxi market. NYU Professor Aswath Damodaran asserted that Uber was overvalued after a 2014 investment round. Based on data points from the global taxi and car-service market, he concluded the real number should be $5.9B. Expand into new geographic markets. Add new products and price points.

Weak Development Team 0

Weak Development Team Technical Review Data Visualization Travel 0

Roadmunk

DECEMBER 21, 2017

They’re a startup success story that you don’t hear too often. Marc: I’m one of the founders of Hotjar, and we started back in 2014. The problem back then, however, was that most of these tools were actually geared towards the enterprise market. They were super expensive. How did Hotjar reach the public?

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. I’m looking for startups that can change the game there. You can follow and message Li on Twitter if you have thoughts about the piece.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin, Avery Segal and Bennett Carroccio, including work from myself, Connie Chan, and others. I’m looking for startups that can change the game there. but may not directly sound like podcasting.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40