Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. The output from a product in a box game, where we imagined how we would position the product if it was on sale in a supermarket.

User Testing 112

User Testing Weak Development Team Onboarding KPIs Customer Experience 112

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. In this piece, we’ve gathered some of the most talented and productive UX professionals in 2020. Top UX Agencies in 2020 1. and Facebook.

UX 95

UX Research Software Feedback Software User Testing 95

Mind the Product

JULY 1, 2019

Smart candidates know they need to prepare thoroughly for their product management interviews. Do not go into a product management interview without preparing questions for your interviewer. Winging it or asking generic questions here can kill your chances at landing a product management job.

User Testing 123

User Testing Product Management Product Manager Customer Experience 123

Intercom, Inc.

DECEMBER 31, 2019

Inspired by Andreessen’s maxim, in 2014 Benedict Evans coined the phrase “ Mobile is eating the world ,” which in retrospect feels like it downplayed just how much our daily lives have become consumed by our smartphones. It is very possible that no other company has done as much to shape our decade as Jeff Bezos’s behemoth. Rise of mobile.

Artificial Inteligence 259

Artificial Inteligence Entertainment Messaging Customer Experience 259

Userpilot

MARCH 8, 2021

Margaret Zablocka is a founder and CEO of Onoco – a parenting app with 20,000 users – and the former Lead Product Manager at Betfair. Born in Poland, she moved to London in 2014 to embark on her career in Product Management. Different companies call “product manager” different things. Hi Margaret.

Analytic Tools 98

Analytic Tools Technical Review Data Visualization Software Review 98

Business of Software Conference

SEPTEMBER 1, 2022

Shopify Plus was launched in 2014 to offer large & hypergrowth businesses a customizable enterprise platform without the cost of existing options. It took a radical rethink of product, marketing and internal processes to make progress before ultimately, becoming a core piece of Shopify’s business. Positioning.

Enterprise 52

Enterprise Customer Experience User Testing Differentiation 52

People-First Product Leadership

MARCH 24, 2024

I recall the startup founder who literally bounced with excitement when we discussed the product being built. There was the CTO who recommended I take his job to align product, design, and engineering more closely. They're testing me." Instead it’s their grit and positive character that stands out.

Leadership 52

Leadership Weak Development Team Product Management Product Manager 52

Mind the Product

NOVEMBER 19, 2019

Fewer than 10% of startups survive and grow into large companies and, for every time growth is done right, there are 100 ways it could have been done wrong. Here, I’d like to share the lessons I’ve learned from my years working as a product manager, focused on growth. As a young startup, we celebrated this milestone.

User Testing 115

User Testing Customer Experience Onboarding KPIs Branding 115

Mind the Product

DECEMBER 13, 2018

It’s testament to the appeal of Manchester and its product community that we’ve been able to attract some of the world’s best speakers from some phenomenally interesting brands. There’s no better conference to attend if you’re working in product management, digital, or marketing in or near Manchester. Nilan Peiris – TransferWise.

Analytic Tools 110

Analytic Tools Research Software Data Visualization Government 110

Mind the Product

APRIL 18, 2017

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. He was the product lead for growth and relevance at Twitter, growing Twitter’s active user base by nearly 10x.

Research Software 76

Research Software User Testing Customer Experience Workshop 76

Mixpanel

JULY 21, 2023

The Mixpanel homepage circa 2014. We also knew that performance, maintainability, and a rapid release cycle were key to the success of building a product we could all be proud of. To this end, we heavily relied on Storybook to share our work with the design team and enforce quality with unit testing. What should a website do?

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

The Mixpanel homepage circa 2014. We also knew that performance, maintainability, and a rapid release cycle were key to the success of building a product we could all be proud of. To this end, we heavily relied on Storybook to share our work with the design team and enforce quality with unit testing. What should a website do?

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

The Mixpanel homepage circa 2014. We also knew that performance, maintainability, and a rapid release cycle were key to the success of building a product we could all be proud of. To this end, we heavily relied on Storybook to share our work with the design team and enforce quality with unit testing. What should a website do?

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Intercom, Inc.

MAY 1, 2018

Convincing potential users to sign up for your product isn’t easy. At Traction Conference, an event all about how to keep and grow customers and revenue at scale, I explained how to build onboarding based on your customers’ goals, and why when your product improves, your onboarding must improve with it.

Customer Experience 223

Customer Experience User Testing Weak Development Team Definition 223

freshtrax

FEBRUARY 21, 2023

Although the number of tourists has plummeted in the past years due to the pandemic, the percentage of foreigners in Tokyo has been increasing since 2014 with internationalization rapidly progressing in the city. Akiko, a UX researcher from Btrax, interviewed Nondo and separated her interview into two articles.

Research Software 52

Research Software Technical Review UX Data Visualization 52

The Product Cafe

DECEMBER 12, 2023

Hello, all you product-loving folks! 💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. Are You Trapped in the Product Death Cycle? In 2014, David J Bland introduced this eye-opening concept in a tweet.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Intercom, Inc.

APRIL 22, 2019

Rick : Guru was born out of a pain I personally lived at my last startup, Boomi, which I started back in 2000. Kaitlyn : As you mentioned, this is your second startup journey. How did you all get to product-market fit ? “When you’re in pre-product-market fit, you can feel like you’re in a desert.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Intercom, Inc.

APRIL 26, 2018

The most successful products aren’t always the ones that win. Often, it’s the products that are first to mind. The products that create habits. His best-selling book Hooked explores how to design habit-forming products, and you can keep up with his writing and research at NirAndFar.com.

User Testing 223

User Testing Research Software Product Research Weak Development Team 223

Modus Create

MARCH 8, 2020

This is a positive trend and something to celebrate. Personally, I have been in technology for 15 years, focused on product management, project management, QA, and now on the delivery and sales side. I had done a ton of research and became passionate about finding an organization driven by results, not “ass in chair” time.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Sachin Rekhi

JANUARY 22, 2019

I've had the opportunity to mentor a breadth of product managers through the years as well as entrepreneurs through my work as an advisor to early-stage startups. And in doing so I've spent countless hours working through product challenges, startup challenges, and everything in between. It was outstanding.

Feedback Software 142

Feedback Software Startups Positioning Education 142

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. How did you get yourself into that position? After I had left, we started to see that we had product-market fit.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. On today’s show, we’re going to hear a little bit from each of them. That just blows my mind.

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Download Feedback Software Data Visualization Customer Experience 215

Andrew Chen

OCTOBER 17, 2017

NYU Professor Aswath Damodaran asserted that Uber was overvalued after a 2014 investment round. Since the 2014 article, Uber has blown past his estimate by 10X, with top line revenues to support it. Add new products and price points. Add new products and price points. and the taxi market. What was in that first email?

Weak Development Team 0

Weak Development Team Technical Review Data Visualization Travel 0

svpg

SEPTEMBER 30, 2016

Article: Behind Every Great Product. I titled the paper, “Behind Every Great Product” and it was inspired by the classic Good Product Manager / Bad Product Manager by Ben Horowitz. The paper proved popular and helped many teams to get a better understanding of just what product was all about.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

freshtrax

SEPTEMBER 24, 2019

Q: Adjust expanded to Japan in 2014. This reflects the strengths of the mobile economy and how prioritizing mobile through infrastructure, education, and legislation will continue to have an impact on GDP (Gross Domestic Product). The training is all done in English and consists of a mix of readings, tests, and tasks.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Tyner Blain

JANUARY 8, 2017

When it comes to developing a product strategy – or even making decisions about how best to create a product, one of these assumptions is likely to be what causes us to fail. Every strategy, every product idea, every design approach, and every planned implementation is built upon a pile of assumptions. Being Wrong.

User Testing 40

User Testing Weak Development Team Product Research Workshop 40

Roadmunk

DECEMBER 21, 2017

The latest episode of Product to Product, a podcast for / by product people, is here. Listen below: Hotjar is on a mission to democratize user data and feedback by making their analytics platform accessible to everyone—no matter how small their website. They’re a startup success story that you don’t hear too often.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. I’d be interested in other products that tap into the trends around AirPods, Alexa, voice assistants, etc., It could create a strong advantage around paid marketing if a product has high subscription retention or ARPU, allowing them to make higher bids in the various ad networks.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. I’d be interested in other products that tap into the trends around AirPods, Alexa, voice assistants, etc., It could create a strong advantage around paid marketing if a product has high subscription retention or ARPU, allowing them to make higher bids in the various ad networks.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Business of Software Conference

JUNE 19, 2020

And then I jumped into the startup fray because I’m just a glutton for punishment. We have an enterprise grade analytics product that is free that plugs into your billing system (Stripes or a BrainTree, whatever you’re using) and basically gives you free access to your MRR, your churn data segments, all that kind of fun stuff.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52