Intercom, Inc.

JUNE 20, 2018

As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. To fix it, we had to change how we worked with our product team. Trial and error: adding sales input to the product roadmap.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

Alchemer Mobile

FEBRUARY 6, 2020

The role of the product manager is changing faster than ever. What was once a fairly siloed role has transformed into a high-impact leadership position within the most innovative companies. Here are some of our favorite product and product management quotes from the top product leaders over the years.

Customer Experience 147

Customer Experience Product Management Product Manager Product Research 147

UX Studio

DECEMBER 14, 2023

In the heart of Hungary, we just started to read about ergonomy and user-friendly design, but proper UX research wasn’t part of the process and widespread yet. I believe that the foundations were put down by the first designers and researchers who joined UX studio in the early years. But UX studio did.

Research Software 89

Research Software UX Feedback Software User Testing 89

DISQO

JANUARY 15, 2020

Holland will lead the company’s next stages of revenue, product and territory growth. Customer adoption of our recent product enhancements has been outstanding and we have more on the way. Holland has also held leadership positions in product management at The Nielsen Company. “We About Alpha. Media Inquiries.

Product Research 52

Product Research Research Software Feedback Software User Testing 52

DISQO

JANUARY 15, 2020

Holland will lead the company’s next stages of revenue, product and territory growth. Customer adoption of our recent product enhancements has been outstanding and we have more on the way. Holland has also held leadership positions in product management at The Nielsen Company. “We About Alpha. Media Inquiries.

Product Research 52

Product Research Research Software Feedback Software User Testing 52

bpma ProductHub

APRIL 30, 2017

It’s the expectation of a positive outcome”. These words couldn’t be more relevant to product management. But how do you develop the confidence required to lead a team of stakeholders to a positive outcome? She summarized her frameworks through her first book, “Software Product Management Essentials”, first out in 2003.

Development 150

Development Product Management Product Manager Management 150

Mixpanel

SEPTEMBER 11, 2019

When you conduct any sort of research, you’ll typically draw on a combination of data and experience (yours and that of your peers). Leaning too heavily on personal experience and intuition leads to biased results, which is why academics in any field back their research with data and the established findings of their peers.

Data Visualization 95

Data Visualization User Testing Product Research Analytic Tools 95

Roman Pichler

MAY 10, 2016

Minimum Viable Product #1. At the same time, I wanted to test that the product would create enough value for its readers before writing the actual book. At the same time, I wanted to test that the product would create enough value for its readers before writing the actual book. Minimum Viable Product #2.

Books 145

Books Product Research Feedback Software Workshop 145

Userpilot

JANUARY 30, 2023

Product adoption is crucial for the success of SaaS companies because it secures users to be long-term customers. But what are some product adoption examples you can learn from? That's why we've compiled multiple examples of successful companies nailing product adoption across the entire user journey. Evaluation.

User Testing 98

User Testing Feedback Software Research Software Onboarding KPIs 98

freshtrax

JUNE 11, 2019

137 billion USD) in 2014 to 17,268 billion yen (approx. With little change from 2014, SoftBank remains as the top tech company by capital value. Since our last article in 2014, Yahoo! Nomura Research Institute, Ltd. ?421.4 Nomura Research Institute, Ltd. ?61.0 133 billion USD) in 2013 to 14,899 billion yen (approx.

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

UX Studio: Product Management

OCTOBER 2, 2023

The expertise of our team lies in creating visually stunning website design and digital products. While also placing a strong emphasis on UX research to guide our design decisions. Research ensures prioritized user needs and delivered effectiveness.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. The output from a product in a box game, where we imagined how we would position the product if it was on sale in a supermarket.

User Testing 116

User Testing Weak Development Team Onboarding KPIs Customer Experience 116

People-First Product Leadership

MAY 29, 2023

Subscribe now Unlocking the Power of Psychological Safety I’m preparing for the June cohort of People-First Product Leadership. ” — Tweet , original quote from Gilles Deleuze Why is psychological safety important for product people? The group believes their work is purposeful and positively impacts the greater good.

Customer Experience 52

Customer Experience Product Research Research Software Leadership 52

DISQO

JANUARY 15, 2020

Holland will lead the company’s next stages of revenue, product and territory growth. Customer adoption of our recent product enhancements has been outstanding and we have more on the way. Holland has also held leadership positions in product management at The Nielsen Company. “We About Alpha.

Research Software 52

Research Software User Testing Data Visualization Customer Feedback 52

ProductPlan

JUNE 16, 2022

In the years leading up to the pandemic, there was already a notable increase in demand for product managers. And as organizations pivoted to digital spaces, this hunger for product management expertise grew ravenous. Organizations across sectors invested much in the way of building out product teams. Growth PM Explainer.

Certifications 52

Certifications Product Management Product Manager Product Research 52

People-First Product Leadership

MARCH 24, 2024

I recall the startup founder who literally bounced with excitement when we discussed the product being built. There was the CTO who recommended I take his job to align product, design, and engineering more closely. They're testing me." Instead it’s their grit and positive character that stands out. They're not.

Leadership 52

Leadership Weak Development Team Product Management Product Manager 52

Userpilot

MARCH 8, 2021

Margaret Zablocka is a founder and CEO of Onoco – a parenting app with 20,000 users – and the former Lead Product Manager at Betfair. Born in Poland, she moved to London in 2014 to embark on her career in Product Management. Different companies call “product manager” different things. Hi Margaret.

Analytic Tools 98

Analytic Tools Technical Review Data Visualization Software Review 98

bpma ProductHub

JANUARY 3, 2017

While talking to her we realized her deep roots in Product Management in the Greater Boston area all way into Digital Equipment Corporation (DEC) in the late 80s. Product Management was still figuring out if it’s a necessary discipline in software companies. Cute puns aside, there is truth to these issues even today.

Product Management 105

Product Management Product Manager Management Management 105

Business of Software Conference

SEPTEMBER 1, 2022

Shopify Plus was launched in 2014 to offer large & hypergrowth businesses a customizable enterprise platform without the cost of existing options. It took a radical rethink of product, marketing and internal processes to make progress before ultimately, becoming a core piece of Shopify’s business. Positioning.

Enterprise 52

Enterprise Customer Experience User Testing Differentiation 52

Split

FEBRUARY 26, 2020

Many years ago, I spent an entire year working on improvements to LinkedIn’s ad matching product without moving the needle on KPIs. As disheartening as that year was, it taught me a fundamental lesson about product development. At Slack 70% of features created by the monetization team do not yield positive results.

Software Developers 59

Software Developers Software Development Development Product Research 59

Mind the Product

MARCH 7, 2017

Or “ How to Manage Software Development in Teams who Think Nothing Like you “ Product management has two diversity problems. Cultural homogeneity in product teams is dead, welcome cultural diversity. Every day, I lead a product standup for a team of four engineers: Syrian, Chinese, Ukrainian, and Singaporean Chinese.

Weak Development Team 140

Weak Development Team Product Management Product Manager Management 140

Mind the Product

JULY 1, 2019

Smart candidates know they need to prepare thoroughly for their product management interviews. Do not go into a product management interview without preparing questions for your interviewer. Winging it or asking generic questions here can kill your chances at landing a product management job.

User Testing 125

User Testing Product Management Product Manager Customer Experience 125

Mixpanel

SEPTEMBER 11, 2019

When you conduct any sort of research, you’ll typically draw on a combination of data and experience (yours and that of your peers). Leaning too heavily on personal experience and intuition leads to biased results, which is why academics in any field back their research with data and the established findings of their peers.

Data Visualization 40

Data Visualization User Testing Product Research Analytic Tools 40

The Product Coalition

MARCH 22, 2021

These fields include web design, mobile app development, SaaS, and even B2B products. In this piece, we’ve gathered some of the most talented and productive UX professionals in 2020. They put a heavy focus on research and the preparation stage of the designing process. The quantity, however, does not always result in quality.

UX 95

UX Research Software Feedback Software User Testing 95

Intercom, Inc.

DECEMBER 31, 2019

Inspired by Andreessen’s maxim, in 2014 Benedict Evans coined the phrase “ Mobile is eating the world ,” which in retrospect feels like it downplayed just how much our daily lives have become consumed by our smartphones. It is very possible that no other company has done as much to shape our decade as Jeff Bezos’s behemoth. Rise of mobile.

Artificial Inteligence 259

Artificial Inteligence Entertainment Messaging Customer Experience 259

Mixpanel

JULY 21, 2023

The Mixpanel homepage circa 2014. We also knew that performance, maintainability, and a rapid release cycle were key to the success of building a product we could all be proud of. To this end, we heavily relied on Storybook to share our work with the design team and enforce quality with unit testing. What should a website do?

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

The Mixpanel homepage circa 2014. We also knew that performance, maintainability, and a rapid release cycle were key to the success of building a product we could all be proud of. To this end, we heavily relied on Storybook to share our work with the design team and enforce quality with unit testing. What should a website do?

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

The Mixpanel homepage circa 2014. We also knew that performance, maintainability, and a rapid release cycle were key to the success of building a product we could all be proud of. To this end, we heavily relied on Storybook to share our work with the design team and enforce quality with unit testing. What should a website do?

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mind the Product

APRIL 18, 2017

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. He was the product lead for growth and relevance at Twitter, growing Twitter’s active user base by nearly 10x.

Research Software 76

Research Software User Testing Customer Experience Workshop 76

Intercom, Inc.

MAY 1, 2018

Convincing potential users to sign up for your product isn’t easy. At Traction Conference, an event all about how to keep and grow customers and revenue at scale, I explained how to build onboarding based on your customers’ goals, and why when your product improves, your onboarding must improve with it.

Customer Experience 223

Customer Experience User Testing Weak Development Team Definition 223

Pragmatic Marketing

JULY 18, 2018

As a product manager or product leader, you must be aware of the requirements and the effects it will have on your organization. The infamous 2014 Target data hack affected an estimated five million Californians.). Decide whether to proactively communicate your position on CCPA to customers. Ready or not, CCPA is coming.

User Testing 70

User Testing Data Visualization Technical Review Research Software 70

Pragmatic Marketing

JULY 18, 2018

As a product manager or product leader, you must be aware of the requirements and the effects it will have on your organization. The infamous 2014 Target data hack affected an estimated five million Californians.). Decide whether to proactively communicate your position on CCPA to customers. Ready or not, CCPA is coming.

User Testing 70

User Testing Data Visualization Technical Review Research Software 70

Userpilot

SEPTEMBER 15, 2023

What is concept testing and how can it help accelerate your product-led growth ? In this article, we’ll go over some concept testing examples from some of the best B2B and B2C brands to help you get started with your strategy. Get feedback on different messaging and ads to find which resonates.

User Testing 105

User Testing Feedback Software Product Research Analytic Tools 105

freshtrax

FEBRUARY 21, 2023

Although the number of tourists has plummeted in the past years due to the pandemic, the percentage of foreigners in Tokyo has been increasing since 2014 with internationalization rapidly progressing in the city. Akiko, a UX researcher from Btrax, interviewed Nondo and separated her interview into two articles.

Research Software 52

Research Software Technical Review UX Data Visualization 52

The Product Coalition

APRIL 10, 2018

Every now and then, it’s interesting to ask: What does a Product Manager (PM) do? The answer of course has some take on: They juggle managing products and people. That is the product manager in a nutshell. it depends on how the company has structured their product organization.

Reporting Tools 60

Reporting Tools Technical Review Systems Review Leadership 60

Tyner Blain

MARCH 30, 2016

Product owners are likely to find themselves alone in the organizational wilderness. Their organizations expect them to connect the towers of long-term strategic planning with the frontiers of great new products. There’s always a gap between strategy and execution – and product owners are ideally positioned to help fill that gap.

Product Research 40

Product Research Agile Customer Experience Leadership 40