Remove 2017 Remove Customer Experience Remove Events Remove Research Software
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9 Must-Have Features To Look For In Customer Engagement Platforms (CEPs)

Userpilot

It is not enough to support your users only when they have issues with your product. You have to engage with them at various stages in their user journey for a great customer experience. said that customer experience at most companies needed to improve. What is a customer engagement platform (CEP)?

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The Ultimate Guide to SaaS Customer Success in 2022

Userpilot

Customer Success is a core growth driver for any SaaS business. In 2022, when the SaaS market is crowded with tons of similar products, the best ones are those who delight their customers regularly. Are still wondering how to keep your customers and make them love your product? What is customer success?

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Upcoming Events; Product Management Technology; SiriusDecisions 2017 Summit recap

Good Product Manager

Upcoming Events. Summer is shaping up to be a busy one for me, with lots of presentations and events already booked. I’ll be delivering a keynote presentation on “Sorting Out Product Marketing and Product Management” in this one-day event. What Tools Are Product Managers Using?

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Upcoming Events; Product Management Technology; SiriusDecisions 2017 Summit recap

Good Product Manager

Upcoming Events. Summer is shaping up to be a busy one for me, with lots of presentations and events already booked. I’ll be delivering a keynote presentation on “Sorting Out Product Marketing and Product Management” in this one-day event. What Tools Are Product Managers Using?

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Upcoming Events; Product Management Technology; SiriusDecisions 2017 Summit recap

Good Product Manager

Upcoming Events. Summer is shaping up to be a busy one for me, with lots of presentations and events already booked. I’ll be delivering a keynote presentation on “Sorting Out Product Marketing and Product Management” in this one-day event. What Tools Are Product Managers Using?

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Customer Retention Analytics – The Ultimate Guide

Userpilot

How much does your business stand to gain from using customer retention analytics? While acquiring new customers is crucial, it’s important not to neglect the ones you already have. Effective retention takes more than just using your intuition to determine what will keep customers satisfied. What is customer retention analytics?

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Workshop: How to Get the Most Out of User Interviews

bpma ProductHub

A Hands-on Event on June 14th, 2017. By Garima Painuly – As product managers, we know we should obsess over our customers. Depending on your organization, you may be working with a robust user research team or you may be on your own, finding & conducting interviews to uncover needs and ideas that might delight.

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