DISQO

FEBRUARY 26, 2018

The vast majority of digital product managers set product roadmaps and write user stories. The bad news is that a lot of product managers are still doing things they’re not necessarily trained or qualified to do, like managing development teams and designing interactive prototyping. That’s the good news.

Product Research 40

Product Research Data Visualization Customer Feedback Product Management 40

Good Product Manager

DECEMBER 16, 2018

Twas the night before product launch, when all through the team. Not a developer was coding, nor crafting a meme. And marketers with personas, and I with my roadmap. — Jeff Lash (@jefflash) September 27, 2018. — Jeff Lash (@jefflash) September 10, 2018. — Jeff Lash (@jefflash) September 13, 2018.

Research Software 60

Research Software Product launches Product Management Product Manager 60

Intercom, Inc.

MAY 8, 2019

If it’s not Facebook modifying its Newsfeed algorithm , it’s Google shaking up AdWords and DoubleClick – requiring marketers to constantly redraft once tried-and-true roadmaps. How do you keep up with such breakneck development? One of the biggest shifts that Meghan has made is to the way her team is organized.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

Mind the Product

DECEMBER 18, 2017

It IS our job to be the best communicator, and stories, in our roadmaps, our specs, and everyday work, are one of our best tools.”. Product roadmaps are an evergreen challenge, and featured heavily as a topic on the Mind the Product blog this year. As product managers we need to encourage and coach our teams. Tools for the Job.

Data Visualization 113

Data Visualization Product Management Product Manager Customer Experience 113

The Product Coalition

JUNE 17, 2019

The secret to becoming a successful startup lies in knowing your strengths and weaknesses and overcoming all the obstacles you will face along your journey. According to Crunchbase , there were 3,002 startups launched globally in 2018. A 2018 report by CBInsights zeroed in on the top 20 reasons for startup failure­.

Startups 60

Startups User Testing Reporting Tools Fractional CTO 60

Good Product Manager

JANUARY 16, 2019

While I did get some rest and relaxation, I’ve also been busy over the past few weeks with lots of exciting news and resources for product management leaders and product management teams. I spend most of my day every day helping product management teams understand and adopt best practices, but as I said, learning is an ongoing process.

Product Management 68

Product Management Product Manager Weak Development Team Management 68

Alchemer Mobile

JUNE 9, 2020

And over the next 10 to 12 minutes, I’m going to talk about how you in the mobile teams around the world can really fix a big problem around what we think of is the feedback funnel. Like when we talk about leads, we’re ultimately talking about another person or a team on the other end.

User Testing 182

User Testing Feedback Software Customer Feedback Data Visualization 182

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Myths that an organisation tells itself can act as a reality distortion field that masks failing products and poor return on investment. Develop new opportunities.

Reporting Tools 143

Reporting Tools User Testing Research Software Product Research 143

ProductPlan

DECEMBER 13, 2021

It’s a word that isn’t commonly favoured by the Product community because Transformation Programs rarely allow Product Teams to autonomously decide how they’ll achieve their mission. Organisations arbitrarily issue new role titles such as Product Owner, Agile coaches are bussed in, and teams are organised in “squads”.

Weak Development Team 97

Weak Development Team Agile Technical Review Product Research 97

Mind the Product

APRIL 24, 2018

Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. We didn’t know know if our sales predictions were good or bad. Problems with Customer Development. Early numbers indicated that our growth predictions were very wrong.

User Testing 151

User Testing Customer Feedback Customer Experience Data Visualization 151

Good Product Manager

JANUARY 16, 2019

While I did get some rest and relaxation, I’ve also been busy over the past few weeks with lots of exciting news and resources for product management leaders and product management teams. I spend most of my day every day helping product management teams understand and adopt best practices, but as I said, learning is an ongoing process.

Product Management 60

Product Management Product Manager Weak Development Team Management 60

Mind the Product

JULY 19, 2018

We know that we don’t know everything, and that lets us ask the right questions and connect the dots within our teams. Taking Care of Your Team. Serial author and Stanford lecturer Christina Wodtke started the morning session with an inspiring look at team dynamics, and encouraged us to actively manage our team culture.

User Testing 20

User Testing Product Research Weak Development Team Research Software 20

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. Why do we need a Product Management team? What are the important things that flow from the product management group to development? Do they have money? Who pays us money?

User Testing 75

User Testing Feedback Software Product Management Product Manager 75

PMLesson's Ace the PM Interview

MAY 29, 2020

One of the more well-known product management bootcamps is called Product School and I had the pleasure of attending their Product Management Certificate course in the spring of 2018. They come from various backgrounds such as QA, developers, customer success managers, etc. What is Product School?

Technical Review 59

Technical Review Certifications User Testing Product Research 59

Intercom, Inc.

AUGUST 15, 2018

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. That project led to my first cross-functional team.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year. I even left a bunch of slack channels for different projects, different teams. Very little drama.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Andrew Chen

NOVEMBER 15, 2021

These frameworks are targeted at teams building new products, first and foremost. Everywhere you looked, there were reminders of the global scale of Uber’s business as well as the international heritage of the team driving it. How to get them started, how to scale them, and what it’s like to compete.

Books 63

Books Research Software Reporting Tools Technical Review 63

The Product Coalition

OCTOBER 28, 2018

Before We Dive In SHOULD THE PRODUCT ROADMAP HAVE RELEASE DATES? Ideally, a product roadmap should not have due dates, but when you are working with stakeholders they will ask you for some sort of timelines. The Roadmap is a 30,000-foot view of what is happening, for the audience defined above.

Roadmap 60

Roadmap Weak Development Team User Testing Customer Experience 60

Business of Software Conference

OCTOBER 1, 2019

Your product roadmap is not a model, an algorithm or an artifact, it is an ongoing political process that requires careful management of the relevant stakeholders. Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. Watch the video below.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

The Product Coalition

APRIL 2, 2019

Developer to Consultant to Product Manager If you asked me 5 years ago, I didn’t even know what Product Management was. I started off my journey as a UI developer at PayPal Engineering Singapore. These roles gave me opportunities helped me gain exposure on how to develop web applications for users. Product Management Journey?—?Developer

Weak Development Team 60

Weak Development Team Consulting Product Management Product Manager 60

Intercom, Inc.

AUGUST 13, 2019

In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Mind the Product

JUNE 19, 2018

Typically this would be a cross functional team of C- level and director-level people. Yet by doing this exercise I’m now much more aware of how my product roadmap can make an impact on the profitability of our business. Strengths and weaknesses are internally focused, whereas opportunities and threats are caused by external factors.

Data Visualization 92

Data Visualization Research Software Feedback Software User Testing 92

Business of Software Conference

NOVEMBER 26, 2018

BoS2018. — (@MarkLittlewood) October 3, 2018. Michael Trafton (@mikeytrafton) October 3, 2018. Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea. I felt this incredible intense pressure from the team and also from within myself to launch what we had built.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Business of Software Conference

APRIL 7, 2020

So ultimately again you’re trying to create teams that are designed for growth, designed for understanding the customer. We’re not taking away autonomy from our team but we need to provide some sort of process. But that’s not the way to see that growth. Follow a specific process. A lack of customer data.

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Business of Software Conference

SEPTEMBER 3, 2019

We thought ‘Hey we’re on the right trajectory’ and then 2009 came and we thought ‘Oh crap this is going somewhere very bad.’ All of a sudden magically out of nowhere they said ‘Hey you know we’d like to do an article’, because it came time for renewal and we’re like ‘Well we’re poor’. They did a cool article.

Analytic Tools 40

Analytic Tools Marketing Research Software Technical Review 40

The Product Coalition

JUNE 5, 2018

Thanks to Jay Reed, Flickr We were recently lucky enough to spend some time with a talented team building a new B2B SaaS product within a global organization. Q2: Would you take a large customer who lifts your business to the next level but who has specific product requirements blocking your development resources for months?

Feedback Software 60

Feedback Software User Testing Customer Feedback B2B 60

Business of Software Conference

JULY 26, 2016

Talks from BoS USA 2018. Mikey Trafton: How To Manage Your Badass Team. Bethany Pagels-Minor: The Many Flavors Of Agile – What’s The Right One For Your Team? Rich Mironov: Answering Your Audience’s Roadmap Questions. Talks from BoS Europe 2018. Alison Coward: Designing High-Performing Teams.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

Amplitude

MAY 30, 2018

We are thrilled to have David as a panelist at ROADMAP | NY Product Summit in May 31, 2018. As product managers, it’s our responsibility to make informed decisions about where to take our product and get the team fired up about executing on that vision.”. How did you get to where you are today?

Analytic Tools 60

Analytic Tools Data Visualization Weak Development Team Consulting 60

Business of Software Conference

JANUARY 31, 2020

You can spend as much as you want on developing a product, but no one cares how much you spend – they only care about it’s value. So for those of you who don’t actually have a product team and just have engineering and sales you’ll know where to call me later. And your typical team costs you per year?

Weak Development Team 59

Weak Development Team User Testing Customer Experience B2B 59

Gainsight

JANUARY 28, 2019

But in my day job as CEO of Gainsight and “Chief Karaoke Officer” of the customer success movement, I think about other measurements: How many people will come to Pulse 2019 , after 5000+ at Pulse 2018? Over time, CEOs develop a feeling for the sales leader they want, and the same will happen in CS—but it will take time.

Customer Experience 63

Customer Experience Reporting Tools Data Visualization Banking 63

The Product Coalition

MAY 25, 2018

It covers more than 160 scrum anti-patterns that hold your scrum team back. Upcoming Hands-on Agile Webinars Save the dates: On May 22nd, 2018 , the fourth webinar will address Agile Failure Patterns in organizations. On June 5th, 2018 , the fifth webinar will address Sprint planning anti-patterns ?? up to 50 times?—?your

Webinar 60

Webinar Agile Product Research Customer Experience 60

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. Initially, the Etsy team were freelance web designers and one of their clients was a craft forum called getcrafty.com. Use that same creativity to develop PR pitches.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Business of Software Conference

OCTOBER 23, 2019

Learn the method that Bruce used to focus his team on the few critical things that resulted in the sale of his company for $125 million. I’ve been in product management roles or engineering management or UX or business development or agile enablement. Also I wrote this book on product roadmaps.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. Initially, the Etsy team were freelance web designers and one of their clients was a craft forum called getcrafty.com. Use that same creativity to develop PR pitches.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Business of Software Conference

JULY 2, 2019

You will probably recognise most of these techniques in action in your own organisation… Watch, and learn how to integrate design into your team effectively. Jane Austin (Director of Product Design, Babylon Health) – 10 Easy Ways To Irritate Your Design Team from Business of Software Conference. Upcoming Events.

Weak Development Team 40

Weak Development Team Research Software User Testing Analytic Tools 40

Intercom, Inc.

MARCH 29, 2022

Des Traynor laid out the six unique beliefs that guide our vision, mission, and roadmap here at Intercom. You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118