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A Decade of Product Management

Melissa Perri

2019: "How do I hire a Chief Product Officer? 2019: "I'm going to get my MBA so I can be a product manager." 2019: "I have 800 Product Owners who have never done the role before, can you help train them?" 2019: "Duh, of course I want my people talking to customers. 2019: "Product reports to the CPO."

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Product Trends to Watch in 2019

Mind the Product

As 2019 gets underway, I’ve been enjoying taking stock of what we saw at Mind the Product Training over 2018. The post Product Trends to Watch in 2019 appeared first on Mind the Product. He takes the concepts and turns them around in every possible way, showing how mapping can be used to evaluate countless different scenarios.

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2019 on Inside Intercom

Intercom, Inc.

As 2019 draws to a close, it’s time to reflect on another amazing year at Intercom. That’s why we worked with an independent market research firm to survey a random sample of 500 consumers and 500 business leaders about chatbots in 2019. This research culminated in our first ever “ Chatbot Trends Report.”

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479: Beyond the pint glass–Learnings from creating the new Molson Coors Non-Alcohol portfolio – with Marlon Hernandez

Product Innovation Educators

In 2019, we recognized that we needed to expand beyond beer and changed our name to Molson Coors Beverage Company. 5:15] What did market research show about why consumers were switching to non-alcoholic beverages? In 2019, the organization established a clear aspiration as an organization, which was premiumizing our portfolio.

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Build Delightful Products with Customer Validation

Speaker: John Little, Head of Product Marketing, Centercode

When it comes to delivering a solid product/market fit, customer validation is key. To get there, you need to commit to a vital blend of market research, strategy, and user testing. Join John Little, Head of Product Marketing at Centercode, as he explains a two-part approach to customer validation.

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What we Learned at #mtpcon London 2019

Mind the Product

This week, 1,775 product people from across the globe came together for #mtpcon London 2019. C Todd Lombardo reminded us that all product managers make bad decisions and, to minimise the number we make, we need to spend more time doing effective product research – a combination of user research, market research, and product analytics.

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Where chatbots are headed in 2020

Intercom, Inc.

We worked with an independent market research firm to survey a random sample of 500 consumers and 500 business leaders. “Business leaders saved an average of $300,000 in 2019 from their chatbots” The lede? It doesn’t get much better than that. The study’s margin of error is ±4.1%