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9 Must-Have Features To Look For In Customer Engagement Platforms (CEPs)

Userpilot

Speed, convenience, how helpful the employees were, and friendly service were shown to be the must-dos with each being “important” to 70% of customers. The study showed that companies that get customer success right prioritize technologies that improved customer experience. What is a customer engagement platform (CEP)?

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What the Post-Pandemic World Means for Mobile App Teams?

The Product Coalition

Since 2020, fitness, productivity, messaging, telehealth, food, and banking mobile apps have worked overtime to remove as much friction from daily life as possible. Mobile telehealth: Valued at US $46 million in 2019, mHealth is projected to reach $230 million by 2027 with a CAGR of 22.3% used by nearly 60% of the world’s population.

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25 Digital Marketing Tools for Digital Agencies in 2019

Usersnap

Digital marketing tools are a way to gain a competitive edge. We put together a list of 25 tools that will help you to satisfy your customers, automate repetitive tasks and give you a better insight into how users are interacting with your customers’ product. This is a marketing platform which offers true automation.

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Mixpanel 2019 Product Highlights

Mixpanel

At Mixpanel, we always strive to move quickly and provide customers with the analytics tools they need to build great products. In 2019, we shipped over 80 features and wanted to share some highlights to help you get the most out of Mixpanel – and innovate faster in 2020. Measure the success of your launches with the Impact report.

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Web or app Development – Which is Better?

Mind the Product

So, which platform should you adopt for a new digital service, mobile app or the web? A domain name and a website for your brand is a good start, but not enough. This is where all platforms stumble, the average reaction rate being just 7.8%. The web is superb for acquiring new users and building a brand. in 2017 to 7.8%

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The Ultimate Guide to Using the LINE App for Business

freshtrax

Despite the fact that LINE corporation is the number 1 social media in Japan and a great communication tool, there is very limited information available in English. So, I decided to create a guide to using the LINE messaging app to help you in your Japan marketing campaign endeavors. LINE is a messaging app used by more than 7.9

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What augmented analytics mean to UX/UI design

Imaginary Cloud - Design

In 2017, Gartner introduced the concept augmented analytics in his Augmented Analytics is the Future of Data and Analytics report. In the last year, major companies in business intelligence (BI) digital solutions, such as Qlik and Tableau were already investing on it.