Intercom, Inc.

SEPTEMBER 17, 2020

Their mission is born out of the desire to bring transparency to the workforce and to offer a platform for colleagues, peers, and leadership teams to honestly share information about salary, culture, career advice, and industry insights. Did you feel that it was just integral to being at the heart of the tech industry? Short on time?

Technical Review 210

Technical Review Customer Experience Customer Feedback Information 210

Imaginary Cloud - Design

JULY 2, 2020

However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal. I believe the focus on high-level practices is due to two reasons: The obsolescence issue already mentioned above. 7 UI trends you should be watching in 2020.

Books 138

Books Technical Review Research Software Data Visualization 138

Modus Create

FEBRUARY 24, 2020

The February 2020 McKinsey Quarterly article Are You Asking Enough From Your Design Leaders? Under supportive leadership, designers can be enabled to ask the right questions, explore divergent paths, and validate assumptions through controlled experimentation. user group events. indicates the struggle is real. Embrace Iteration.

User Testing 106

User Testing Product Research Customer Experience CTO 106

The Product Coalition

JULY 28, 2020

Join the 25th Hands-on Agile meetup on August 20, 2020, to explore the virtual Ecocycle Planning. It is proof that the change is what the leadership if the organization wants. Organize events : Have regular monthly (virtual) events for the agile practitioners and others from the organization and host meetups with external speakers.

Agile 78

Agile Reporting Tools Feedback Software Download 78

Business of Software Conference

JANUARY 25, 2021

1 – The biggest European VC fund raises of 2020. Ben Evans on the macro changes in European tech. As AI sparks an arms race of increasingly large datasets, MIT Tech Review considers the downsides. // 6 minute read. Upcoming Events. Which European VC firms raised the biggest funds last year? // 4 min read.

Technical Review 40

Technical Review CTO Software Review Download 40

People-First Product Leadership

JANUARY 22, 2024

A 2022 Product School survey found that 45% of product managers felt their team lacked the necessary skills or experience (report behind paywall) A 2020 survey by Amplitude reported that 44% of product managers struggle with building and maintaining high-performing teams. Top that off with. Fortunately there are ways to fight back.

Product Management 52

Product Management Product Manager Customer Experience Product Research 52

BrainStation Product Management

JANUARY 26, 2021

Brick & Mortar to Click & Order: Retail Experience in 2021 – the first instalment in BrainStation’s 2021 Digital Leadership Event Series – took place on January 21 and featured leaders from Shopify , Chipotle , and General Mills. billion in social commerce sales expected by the end of 2020.

Customer Experience 52

Customer Experience User Testing Data Visualization Branding 52

Gainsight

JULY 7, 2021

Meanwhile, Pulse the conference graduated from a ballroom in 2013 to a full takeover of the Intercontinental Hotel in 2014 , San Francisco’s Pier 48 in 2015 , the Oakland Convention Center in 2016 and 2017 , the San Mateo County Events Center in 2018 , and finally to the venue it was truly meant to call home, San Francisco’s Moscone Center, in 2019.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Gainsight

JANUARY 12, 2021

And due to your customer’s aspirational natures, you are trying to help them reach their goals? For example, we’ve seen great success in delivering different scaled events like webinars that expose our customers to our products in different ways and for different target personas. Nick: Makes sense. Marissa: Exactly.

User Testing 59

User Testing Webinar Onboarding KPIs Technical Review 59

Gainsight

APRIL 8, 2020

Plus, trips for our quarterly product reviews with leadership. Of course, the current COVID-19 crisis is what’s top-of-mind in 2020 but there have been travel restrictions before during other national and international emergencies. How much of this can be done today remotely? Conclusion. Your customers are glad to engage online.

Product Research 52

Product Research Travel Technical Review Document 52

Business of Software Conference

NOVEMBER 4, 2019

Upcoming Events. Q&A with Rich Mironov BoS Europe 2020 BoS USA 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? One last thing on that – I would say the there are at least three leadership roles I see as being involved in innovation.

Reporting Tools 67

Reporting Tools Software Review Data Visualization Artificial Inteligence 67

The Product Coalition

MAY 21, 2018

The previous revolutions were as well represented by one main event that changed the world. The technologies brought by the Third Industrial Revolution are becoming integrated, sophisticated and powerful, creating global networks of economy and relationships. The Fourth Industrial Revolution (p. World Economic Forum.

Reporting Tools 60

Reporting Tools Artificial Inteligence Research Software Data Visualization 60

Mixpanel

MAY 5, 2021

Arguably, killing portions of a product is one of the most challenging aspects of leadership. We’ll cover why in the next section, after reviewing examples. Tech costs. has exorbitant technical costs with maintenance example: Twitch tipping streamers through a system of “cheering” called Bits.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

NOVEMBER 24, 2020

On the one side, they address typical Scrum events such as Sprint Planning, Sprint Review, and the Sprint Retrospective. Download the Scrum Guide 2020 Reordered for Free The Scrum Master Theses in Detail The Role of the Scrum Master This first set of the Scrum Master theses addresses their role in the Scrum process.

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

The Product Coalition

FEBRUARY 15, 2021

Download the Scrum Guide 2020 Reordered for Free How to Make ‘Agile’ Work in Startups Then? Therefore, the first question any aspiring agile startup should answer for itself is simple: is it a sales-driven, product-driven, or tech-driven enterprise? Becoming an agile organization is a tedious, lengthy journey.

Agile 177

Agile Startups Technical Review Software Review 177

The Product Coalition

FEBRUARY 1, 2021

Download the Scrum Guide 2020 Reordered for Free A Brief Refresh: The Product Owner Role According to the Scrum Guide Before we dive into the job ads, let us briefly check the manual on the accountabilities of the Product Owner: The Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team.

Technical Review 167

Technical Review Advertising Customer Experience Agile 167

The Product Coalition

AUGUST 12, 2021

Jaime DeLanghe’s secrets to bring cross-functional teams together for optimal performance Before my career in tech, I worked in food service. Restaurants showed me the ropes of what it takes for cross-functional teams to succeed, and I still draw on the same strategies as a product manager in tech.

Technical Review 145

Technical Review Leadership Software Review Construction 145

Business of Software Conference

APRIL 17, 2020

If you do a tech or even if you do any kind of modern information work yeah. So those are two things; regarding reviewing, I think it’s a huge red flag if you can’t value or review and figure out what is good work and what isn’t. I don’t like maybe it’s also just like how the current tech is kind of evolved.

Weak Development Team 64

Weak Development Team Feedback Software Software Review Reporting Tools 64

Gainsight

AUGUST 10, 2020

Visual Executive Summary from Pulse CxO Summit 2020. Every year, the CxO Summit is one of the most anticipated events in the industry. This year, we would have to become more creative, thoughtful, and technically-savvy than ever before. CxO Summit 2020 – How We Did It. The ocean breeze. Whale watching.

Technical Review 59

Technical Review Feedback Software User Testing Software Review 59

The Product Coalition

JANUARY 5, 2021

Join us on February 3, 2021: Hands-on Agile #29: Scrum Guide 2020?—?Reloaded. Sprint Reviews and user interviews are also well suited to improve collaboration and communication over time. At a later stage, typical agile events, such as Sprint Reviews, also work well by demonstrating what value the Scrum Team created for them.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Gainsight

JUNE 10, 2021

Every year we are astounded by the attendance at Gainsight’s Pulse events. As the world began to open back up, we were excited to see our Pulse Everywhere conference evolve into a hybrid event. The Visionary 2020 Winner: Jamf . It’s a symbol that people are focused on learning more about customer success.

Feedback Software 52

Feedback Software Reporting Tools Customer Communications Data Visualization 52

Atlassian

JANUARY 27, 2022

Large companies’ needs are becoming more complex due to emerging regulations around privacy and security. In a recent study we conducted in partnership with Forrester Research, 83% of tech leaders said open, interdepartmental collaboration is critical to their organization’s success. We recently added Percept.ai A fond farewell.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Business of Software Conference

MARCH 24, 2021

The launch of Hey, Basecamp’s new email service, has become one of the most talked about product launches of 2020- not least because of the very public fight with the Apple store. And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. Upcoming Events.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Atlassian

FEBRUARY 10, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. Even before the pandemic changed our world, PI (program increment) planning events were starting to go virtual. Even now, as we are all feeling our way into a new way of working post-lockdowns, remote events are the norm, not the exception.

Technical Review 52

Technical Review Events Webinar User Testing 52

Intercom, Inc.

JULY 9, 2020

In many ways it offers him a unique perspective which he shares with us here – from his early days exploring search as a means to supporting his gaming tournament websites to spearheading the growth of an increasingly important tech discipline. And then lastly, we also had a lot of thought leadership content.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Business of Software Conference

JANUARY 30, 2020

Listen now on Apple Podcasts, Spotify, Anchor.fm, and more – don’t forget to leave a review on Apple Podcasts recommending us to the world! Upcoming Events. BoS Europe 2020 BoS USA 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Software Review 40

Software Review Technical Review Fractional CTO Data Visualization 40

The Product Coalition

NOVEMBER 30, 2020

Please note that I will continue using ‘role’ on occasions throughout this document, although the Scrum Guide 2020 now speaks of ‘accountabilities.’) A Product Owner is a leadership role, yielding no authority in a traditional management sense. Both serve in leadership roles without yielding any authority. at the same time?—?the

Product Research 89

Product Research User Testing Research Software Feedback Software 89

Gainsight

OCTOBER 22, 2020

In the current, increasingly complex economic situation, many CFOs , and others in the organization are reviewing key metrics—particularly Cost of Retention and Customer Acquisition Cost. KBCM Technology Group’s 2020 SaaS Survey Results indicate that the cost to acquire one dollar of new customer Annual Recurring Revenue (ARR) is $1.60.,

Research Software 59

Research Software Reporting Tools User Testing Customer Experience 59

Business of Software Conference

DECEMBER 11, 2019

Upcoming Events. BoS Europe 2020 BoS USA 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? The second part of it is a lot of times company’s senior leadership don’t really like the idea. Warning – do not watch on an empty stomach.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

Crafty CTO

APRIL 12, 2020

All are linked back to their source in the online book and are copyright ©1999-2020 Basecamp. In the event that the Basecamp guys happen to read this, they might be shrieking and gibbering right now, because they do not, never ever, in any way or sense, describe Shape Up as an “agile methodology.” Big as in a 143 page PDF.

Agile 52

Agile Weak Development Team Customer Experience User Testing 52

Business of Software Conference

JUNE 29, 2020

Now I get that like there might be different technical architect implementations for fast forwarding commercials, but there’s one feature that’s going to solve this need. Somebody else on your leadership team says ‘you know I don’t really like oranges. What would we build to do this? Let’s give them grapefruit.’

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Business of Software Conference

JUNE 20, 2019

Upcoming Events. April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? But instead, we survived this event. They were not review quarterlies. Upcoming Events. Unsubscribe anytime.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Modus Create

MARCH 16, 2020

Our own internal infectious disease response plan is based on the CDC’s Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19), February 2020. Risk Management: Companies must consider how technology can optimize supply and demand problems. Anticipating Change.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Business of Software Conference

FEBRUARY 10, 2020

Upcoming Events. BoS Europe 2020 BoS USA 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? And so the idea was to actually build technology that can empower that like I said at a big scale. Video, Slides & Transcript below.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Business of Software Conference

NOVEMBER 19, 2019

Upcoming Events. BoS Europe 2020 BoS USA 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? For those of you watching the recording stream in the future, you’re about to miss a phenomenal event. Don't Miss a Thing - Get BoS Updates.

Customer Experience 8

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Business of Software Conference

OCTOBER 1, 2019

Upcoming Events. BoS USA 2019 BoS Europe 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Anybody been through a half day innovation event where everybody comes in and writes things on post it notes and puts them on the wall. Unsubscribe anytime.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Business of Software Conference

JULY 20, 2020

She is also one of the most regularly published authors in the Harvard Business Review. Upcoming Events. Online Masterclasses BoS USA Online 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Do you empower small, agile teams? Unsubscribe anytime.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75