Intercom, Inc.

DECEMBER 21, 2021

From the ongoing pandemic to political turmoil around the globe, we can all agree that 2021 has been a lot to handle. We hired new leaders in key positions, including Leandra Fishman , Anna Griffin, Alyssa Smrekar, Cheree McAlpine, Sanj Bhayro, and Marcio Arnecke. We hit a huge milestone as our ARR grew well past $200M.

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Customer Communications User Testing Research Software Technical Review 196

The Product Coalition

DECEMBER 29, 2021

and I’m happy to share my 2021 read-list with my conclusions. Good strategy works by focusing energy and resources on one, or a very few, pivotal objectives whose accomplishment will lead to a cascade of favorable outcomes.” “A Strategy is visible as coordinated action imposed on a system.

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Alchemer Mobile

JUNE 24, 2021

Banking, fintech, and insurance companies are uniquely positioned to build relationships with mobile consumers—but few tap into their app’s full potential, leaving missed connection opportunities on the table. The 2021 report includes data from 862 iOS and Android apps with 5,000+ active users, with a focus on the finance app category.

User Testing 162

User Testing Feedback Software Finance Customer Feedback 162

Userpilot

OCTOBER 18, 2021

Strategies – so you know which steps you should take on the way to higher, faster, and more sustainable growth. We cover these in detail in our guide, so read on if you want to take care of SaaS growth properly in 2021. According to Gartner (April 2021), its total revenue will reach $122.6 billion in 2021 and $145.4

Analytic Tools 82

Analytic Tools Feedback Software Research Software Onboarding KPIs 82

Business of Software Conference

MAY 9, 2022

April Dunford: Confusing Positioning and Strategy. I started getting clients come to me, saying, what we want to do is a strategy session and I was like, I don’t do strategy. I do positioning, and they’re like, hey, yeah, it’s the same thing.” How are vision, strategy, and positioning related?

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The Product Coalition

NOVEMBER 13, 2023

The Critical Role of Product Strategy When Money Is Scarce (Part 2 — Rounds A, B, and Later) When you start selling your product, you feel great, but that doesn’t last for too long. A product strategy is often the missing link that would convert your efforts into actual revenue. Here is how it works.

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Userpilot

OCTOBER 11, 2021

Have you tried including SaaS marketing best practices in your SaaS marketing strategy and accelerate product growth ? Effective SaaS marketing strategies can be hard to pull off if you don't know where to start, but I'm here to help. Sounds simple, right? Not necessarily. What is SaaS marketing? What are SaaS best practices?

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The Product Coalition

DECEMBER 4, 2023

The Critical Role of Product Strategy When Resources Are Limited (Part 2 — Rounds A, B, and Later) When you start selling your product, you feel great, but that doesn’t last for too long. A product strategy is often the missing link that would convert your efforts into actual revenue. An economic downturn, a war — you name it.

Product Strategy 106

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Alchemer Mobile

JULY 16, 2021

Read: 2021 App Retention Benchmarks. But if they collect and analyze mobile feedback on a regular basis, they can proactively solve issues and make positive changes before customers jump ship. Strategies to improve customer retention. Higher retention rates means less customers jumping ship to spend money with your competitors.

Customer Feedback 147

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Userpilot

FEBRUARY 17, 2021

Wondering what the best product conferences of 2021 are? When: February 17-19, 2021 Where: Virtual Who: Professionals from ActiveCampaign, Goldman Sachs, Sound United, Product School, Oneschool, Fever Labs, Codete, Microsoft, and many more! UXDX APAC 2021. Source: uxdx.com/apac/2021. Table of contents.

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Alchemer Mobile

MAY 12, 2022

Summary of Personal Services Apps in 2021. Brands were still eager to talk to their consumers, but the 2021 data story paints an interesting picture around caution in their approach, particularly around surveys. Basing product decisions on only 5% of your brand’s consumer base is a flawed and dangerous strategy.

Data Visualization 264

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Userpilot

AUGUST 21, 2021

In this article, we shall discuss what feature engagement is for SaaS companies, how to measure it, and the best strategies that help you to improve feature engagement for your SaaS. If you are not tracking feature engagement, you won't know which strategies to apply to increase engagement. Let's begin!

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Gainsight

JANUARY 4, 2021

Retention, Renewal, and Upsell Strategies. Strategizing Customer Success Spend for 2021: 5 Takeaways From Our Survey On Customer Success Budgeting. 5 Positive Things SaaS CEOs and leaders Should Do To Get Through COVID-19. Retention, Renewal, and Upsell Strategies. Click the relevant header below! Customer Experience.

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Alchemer Mobile

MARCH 18, 2021

In this recent webinar ( which you can watch on-demand here ), Christy Culp, Apptentive’s Chief Customer Officer, shared 2021 macro mobile app trends and category-specific benchmarks to help quantify your app’s success. And today I am super excited to share some of the key insights from our 2021 Mobile App Engagement Benchmark Report.

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Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning. Mark Frohnmayer is the Founder and CEO of Arcimoto.

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Alchemer Mobile

APRIL 13, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Food and Drink category. Read on for data-supported research and benchmarks Retail and eCommerce apps should focus on in 2021 and beyond based on what was learned from a year like no other.

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Userpilot

FEBRUARY 14, 2021

What SaaS Growth strategies work best in 2021? What are the best SaaS growth strategies for 2021, according to SaaS leaders who succeeded in using them? Table of Contents: SaaS Growth Strategies 2021. TL;DR – What Growth Strategies Should SaaS Employ in 2021? on marketing in 2020.

Feedback Software 81

Feedback Software Research Software Customer Experience User Testing 81

ProductPlan

AUGUST 10, 2021

Along with the honor of getting certified as a Great Place to Work (May 2021—May 2022) , we earned the recognition of Fortune’s 2021 Best (Small or Medium) Workplaces. So how did we win Fortune’s 2021 Best (Small or Medium) Workplaces over the ten thousand contending companies? Trust and Strategy at ProductPlan.

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Naming Customer Feedback Customer Experience Finance 98

Modus Create

NOVEMBER 17, 2020

In 2021, we will likely see a continuation of many of the trends that began this past year, along with some new (and positive and exciting) opportunities that will continue to reshape the business landscape. Expect this trend to continue in 2021, when we will see open source projects move from unaffiliated communities to boardrooms.

Research Software 98

Research Software Data Visualization Customer Experience User Testing 98

Alchemer Mobile

APRIL 6, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Food and Drink category. Read on for data-supported research and benchmarks Food and Drink apps should focus on in 2021 and beyond based on what was learned from a year like no other.

Feedback Software 243

Feedback Software Research Software User Testing Systems Review 243

Product Innovation Educators

FEBRUARY 1, 2021

As we move into 2021, the name of this podcast is changing to better reflect our objective here—product managers become product masters. Learn more about Killer Visual Strategies. As we move into 2021, the name of this podcast is changing to better reflect our objective here—product managers become product masters. “ An?

Data Visualization 94

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Alchemer Mobile

DECEMBER 21, 2022

These groups all respond better to different engagement strategies, so you’ll have more success after splitting them up. You don’t have the same goals for all of these different groups, so why would your engagement strategy be the same? There was a 9% increase in the number of surveys sent in 2021 from 2020.

User Testing 263

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UX Studio: Product Management

MAY 28, 2021

In this article, I am going to go through some of the most important aspects of how augmented reality can create a positive impact on people’s lives. Augmented reality in 2021. Let’s see what we can expect in 2021 and the following years ahead from this innovative technology. . Read our article about UI trends 2021.

Research Software 93

Research Software Healthcare Entertainment Customer Experience 93

Gainsight

JUNE 10, 2021

Some of our speakers conducted presentations from great distances, others, especially our keynote speakers, were present at August Hall in San Francisco on June 9th and 10th, 2021. We are beyond elated to announce the 2021 GameChanger Awards! There was especially tremendous excitement around our GameChanger Awards. ” .

Feedback Software 52

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Userpilot

SEPTEMBER 20, 2021

Product-led growth is a popular SaaS go-to-market strategy that uses the product itself to drive customer acquisition, activation, conversion, and retention. A product-led growth strategy is important for SaaS because it lets you get more out of every new user and increase your customer lifetime value. What is product-led growth?

Analytic Tools 81

Analytic Tools Research Software Feedback Software Onboarding KPIs 81

The Product Coalition

APRIL 7, 2021

Also, the company has received many positive customer reviews on Clutch and GoodFirms. The 5 Most Trusted Mobile App Development Companies in Poland for 2021 was originally published in Product Coalition on Medium, where people are continuing the conversation by highlighting and responding to this story.

Research Software 113

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The Product Coalition

OCTOBER 26, 2020

Fireart has many positive reviews on Clutch, and all of its previous clients claim that this team stands out with its excellent project management, effective communication, and beautiful UX design. As early leaders in the practice of design thinking, they create a positive impact through design by applying creative mindsets and skills.

Customer Experience 91

Customer Experience Research Software User Experience User Testing 91

Userpilot

JULY 20, 2021

For several years I worked in head Marketing and Digital positions. Let’s walk you through the steps we follow in order to gather these valuable findings before translating them into a custom-made growth strategy for SaaS companies. positioning. Positioning. Yet Growth Marketing and Product Growth is not where I started.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

Userpilot

APRIL 30, 2021

This is especially true if none of your founding team members have any deep marketing strategy expertise. It’s an incredibly scalable strategy, as the gains from posting and optimizing content compound over time. With this strategy, you can pay to place ads for your SaaS on massive platforms that already have millions of users.

Research Software 98

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Userpilot

AUGUST 3, 2022

Solid messaging strategies are the key to grabbing your audience’s attention and nurturing their interest in your product. But how you can create a really good messaging strategy that will support your product marketing goals? In this article, we’ll be discussing everything you need to know about messaging strategies.

Research Software 89

Research Software Feedback Software Messaging Reporting Tools 89

Userpilot

APRIL 27, 2021

In this post, we’ll show you how to specifically use webinars as a part of your overall customer retention marketing strategy. Retention marketing is a strategy that focuses on existing customers. Retention marketing is the opposite approach to an acquisition marketing or growth strategy. Let’s dive in!

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Gainsight

JANUARY 18, 2021

This list will help you learn everything you need to know to deliver the ultimate Product Experience for your customers — from utilizing product analytics and product adoption strategies to career advice for Product Management professionals. . 3 PX Strategies To Give Users A Seamless Product Update Experience. Product Experience 101.

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

Product Management Unpacked

NOVEMBER 2, 2021

But for Erick Valencia, a student in Carnegie Mellon University’s Master of Science in Product Management (MSPM) program, that race to the finish in the summer and fall of 2021 was all too real. The team accepted him as part of the team in June 2021. Product Managers often face a race to the finish, so to speak. Mid-summer test.

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UX Studio: Product Management

JULY 14, 2021

We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021. Considering that none of the established innovation consulting companies are cheap, you want to make sure your return on the investment is positive. .

Consulting 86

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Alchemer Mobile

DECEMBER 27, 2022

In 2021, mobile apps were downloaded more than 230 billion times globally. consumer spent almost five hours on their smartphone every day in 2021. It is useful to track your competitor’s rankings and their relative positions. This data is useful for analyzing customer feedback and marketing strategy. Conclusion.

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Product Management University

NOVEMBER 17, 2020

We hope your 2020 is winding down on a positive note, all things considered. As the pandemic economy has forced all of us to completely rethink everything, we also give you a list of things to consider for product management, product marketing and sales in 2021. 7 Tips for Positioning Greater Strategic Value & Differentiation.

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