Alchemer Mobile

MARCH 18, 2021

In this recent webinar ( which you can watch on-demand here ), Christy Culp, Apptentive’s Chief Customer Officer, shared 2021 macro mobile app trends and category-specific benchmarks to help quantify your app’s success. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript. I am Christy Culp.

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User Testing Webinar Data Visualization Feedback Software 173

The Product Coalition

FEBRUARY 3, 2022

Follow the Breadcrumbs of Who is Using What, and Not Just Who is Investing in What, for a Bigger Picture of Where We Sit Today Photo by David McBee from Pexels If you follow the pundits and tech leaders like I do, there seem to be “two trains running” re: what is and isn’t Web 3.0. Namely, “who” owns its core components is a hot topic.

Technical Review 158

Technical Review Technology Onboarding KPIs Customer Experience 158

Business of Software Conference

AUGUST 25, 2021

Book Review – Exponential – Azeem Azhar. It is a must read for anyone in tech. Technology is developing at an exponential rate. A history of the evolution of technology at the turn of the 20th Century – the great transition when the world changed beyond recognition. Humans evolved for a linear world.

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Technical Review Software Review Systems Review Books 99

The Product Coalition

JUNE 30, 2021

Vimeo OTT Review & Alternatives Have you been generating video content for a long time? The team handles the entire technical aspects so that you can focus on your expertise: original, high-quality video creation. If yes, you’ve definitely heard of Vimeo at some point. 1 CONTUS VPlayed?

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Technical Review Systems Review Analytic Tools Customer Experience 95

The Product Coalition

NOVEMBER 11, 2021

Guest post by Rebecca Monfries, Head of Delivery at Terem Technologies, and Nathan Bruce, Lead Business Analyst at Terem Technologies. to look at the current system architecture, consider the high-level solution and outline how you’re going to implement it. accounting or taxation), find your Subject Matter Experts (SME’s).

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Definition Technical Review Customer Experience User Friction 205

Intercom, Inc.

JUNE 1, 2021

In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions.

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Data Visualization Reporting Tools Research Software Customer Communications 232

The Product Coalition

JANUARY 17, 2021

Later it helps the business, or the individual identifies potential threats to their system. It would help if you had a Bachelor’s degree in Science, Technology, Engineering, Computer applications, Information Technology, or Computer Science. Reports suggest that 29% of companies lost revenue due to a security breach.

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Reporting Tools Research Software Technical Review Software Review 158

Arkenea

APRIL 10, 2025

This approach can free up internal resources, reduce time to market, and provide access to niche skills, especially in emerging technologies such as artificial intelligence, blockchain, and the Internet of Things. Conduct unit, integration, system, and user acceptance testing. Large enterprises may outsource entire product lines.

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Analytic Tools Research Software Reporting Tools Software Review 52

Alchemer Mobile

MARCH 26, 2021

We also recommend checking out our 2021 Mobile App Engagement Report as we break down more engagement and experience-focused stats by category such as retention, loyalty, ratings and reviews, shifted sentiment, in-app survey responses, and more. Stop talking about customer-centricity; turn it into action. Love Dialog. Rating prompts.

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User Testing Customer Experience Feedback Software Customer Feedback 257

The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. What is live streaming?

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Feedback Software User Testing Technical Review Data Visualization 178

The Product Coalition

JULY 26, 2022

According to the data from Chain analysis, the market capitalization of NFTs has reached USD 41 billion by the end of 2021. Due to such an overwhelming craze, many NFTs platforms have also been developed to benefit users and provide them with unique experiences. blockchain.

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Technical Review Systems Review Government Customer Experience 147

The Product Coalition

NOVEMBER 23, 2023

In today’s healthcare, digital technology is becoming increasingly vital. Digital health, often known as virtual health, refers to technical advancements in healthcare that increase the ability to accurately detect and treat diseases, as well as the delivery of healthcare to patients. What is digital health?

Research Software 146

Research Software Analytic Tools Reporting Tools Data Visualization 146

Intercom, Inc.

DECEMBER 2, 2021

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. The core of algorithms and systems is data models. We have our own Rails app, and we have this external Zuora system.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. The biggest, in August, we turned 10.

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Reporting Tools Feedback Software Research Software Technical Review 118

The Product Coalition

FEBRUARY 25, 2021

Smart technology can even find your escaped pet! With it, you can track the user’s needs and optimize the operation of systems and machines in different industries in real-time. Due to the common code base, development for iOS and Android and releasing your product on two platforms at once takes less time and budget.

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Software Review Systems Review Download Startups 103

The Product Coalition

FEBRUARY 1, 2021

At its most basic level, sound management of product bugs will help avoid fire-fighting and restore sanity to your team-a baseline for developing and delivering tech products. Are systems in place for automation (e.g. Code Reviews VI. But it doesn’t need to be this way. Are budgets set aside for quality improvement?

Software Review 137

Software Review User Testing Reporting Tools Systems Review 137

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. New in – Best New Product Management Books in 2021. Recruiting users for discovery interviews.

Research Software 98

Research Software Books Feedback Software Analytic Tools 98

Modus Create

NOVEMBER 1, 2021

A recent report by Check Point Research stated that schools and research facilities experienced an average of 1,739 cyberattacks per organization each week in July 2021. . Due to such high-stakes information, breaches in educational institutions can cause severe reputational damage. Beware of Legacy Tech. Lack of Preparedness.

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Education Research Software Technical Review Reporting Tools 75

The Product Coalition

SEPTEMBER 23, 2022

The technology paid off by pointing out unscrupulous web bots and other fraudulent sources to Toyota marketers. Let’s consider the options that confirm that blockchain in marketing is one of the technologies transforming the industry. Based on this technology, you can build a reward system for users who view advertising content.

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Analytic Tools Feedback Software Data Visualization Marketing 148

The Product Coalition

JUNE 20, 2022

In 2021, 69% of physicians reported burnout. Professional burnout is a state of moral and physical exhaustion that doctors experience due to stress, great responsibility, or working overtime. source: Andersen Patient information is stored in the EHR, there are templates for electronic prescriptions and medical reports in the system.

Healthcare 148

Healthcare Research Software Reporting Tools Data Visualization 148

The Product Coalition

DECEMBER 22, 2022

SaaS is regarded as the technology most crucial to corporate success. Between 2021 and 2022, the SaaS market is anticipated to grow at its fastest rate yet, reaching a value of $171.9 The financial risk associated with pricey software is eliminated by the subscription-based structure of SaaS systems. billion since 2015.

Analytic Tools 147

Analytic Tools Data Visualization Reporting Tools Startups 147

Userpilot

AUGUST 24, 2021

Harvard Business Review actually found that 81% of users try to solve their software issues before seeking help, so putting the proper infrastructure in place to facilitate self-service is essential. Context is the backbone of any self-service customer support system. Customers unable to access technology.

Research Software 98

Research Software Feedback Software Reporting Tools Customer Experience 98

Intercom, Inc.

JANUARY 5, 2022

Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. Our prior company was founded here in San Diego almost 10 years ago, and it was a very different tech ecosystem back then. How did you make the transition to compliance tech?

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Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

MARCH 11, 2024

Pop-up messages showcase features like unlimited hearts and offline access, appearing strategically after users lose hearts or miss a lesson due to a lack of internet connectivity. A 2021 study by Insider Intelligence showed that 63% of Evernote users who upgraded to a paid plan did so after reaching the device syncing limit on the free tier.

Research Software 145

Research Software Reporting Tools Customer Experience Artificial Inteligence 145

The Product Coalition

JUNE 21, 2021

we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities. The distinction between the two terms tends to get blurred, and it’s because the definition of each term is fluid and changes as different technologies become more or less relavant over time.

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

Intercom, Inc.

SEPTEMBER 30, 2021

That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. How can you develop the technology while making sure it really gets to the people who need it the most and has an actual impact on their lives? It’s all about the family setting.

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Research Software Feedback Software Data Visualization Artificial Inteligence 223

Modus Create

JUNE 30, 2021

Welcome to quarter three, 2021. Towards the end of 2020, we made five predictions on digital transformation trends for 2021. Emerging technologies, prioritization of workforce culture, and the need for shorter, more cost-effective engagements are making legacy consulting models obsolete. Rise of the Super Boutiques.

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Data Visualization Research Software Reporting Tools Artificial Inteligence 72

UX Planet

JANUARY 29, 2025

However, in todays rapidly evolving job market, where attention spans are shorter and technology drives decisions, traditional resumes are struggling to keepup. As we navigate a fiercely competitive job market shaped by rapid technological advancements and shifting employer expectations, a new era of professional branding is taking root.

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Data Visualization Analytic Tools Reporting Tools Research Software 52

Modus Create

MARCH 14, 2023

We have consciously excluded IT companies to demonstrate how digital transformation isn’t exclusive to technology firms. By automating almost 30% of the process, AutoFin has significantly reduced the time for reviewing credit applications. Its stock went from $38 at the end of 2012 to $120 in seven years.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

freshtrax

APRIL 19, 2021

When we say “cashless” in Japan, there are three times consumers would typically use cashless technologies instead of cash. But I think there are still many people who mainly use cash, with many people having security concerns with using cashless technologies. survey period: January 6 to 12, 2021, age between 20-70, n=560).

Research Software 119

Research Software Technical Review Software Review Product Research 119

Userpilot

JANUARY 21, 2021

Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Product walkthroughs are a bit of a specialty for us here at Userpilot , so we’ve collected together our five favorite tools for 2021 and put them to the test. They’ll be out of date! Speaking of product adoption: Appcues.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 97

freshtrax

NOVEMBER 9, 2023

Climate tech, which refers to technologies and businesses focused on combating climate change , such as reducing CO2 emissions and combating global warming, is gaining momentum, especially in the United States. Climate tech funding has increased significantly. The market size of climate tech in the U.S.

Technical Review 59

Technical Review Startups Data Visualization Systems Review 59

The Product Coalition

JANUARY 26, 2023

In June 2021, I was presented with an opportunity that would come to signify one of the most rewarding and fulfilling collaborations of my professional career. Tip: To keep track of progress, maintain a comprehensive backlog of all necessary changes, and schedule regular reviews to ensure that the pace of transformation is appropriate.

Customer Experience 148

Customer Experience Technical Review Leadership Systems Review 148

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. When expiry isn’t available, tool owners review and baseline access quarterly.

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Data Visualization Reporting Tools User Testing Research Software 138

freshtrax

MARCH 25, 2024

Retail Tech Revolutionizing the Retail Industry In recent years, rapidly evolving digital technologies have revolutionized the retail industry. This article introduces the latest retail tech deployments at major U.S. This article introduces the latest retail tech deployments at major U.S.

Technical Review 59

Technical Review Reporting Tools Customer Experience User Testing 59

Userpilot

SEPTEMBER 23, 2021

By contrast, with an intelligent onboarding system, customers can use tooltips and automated help centers to answer most of their own questions — without needing to bother support. Our State of SaaS Onboarding report for 2021 found that 96% of SaaS businesses are using at least 1 in-app onboarding element. But not all of them.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience User Testing 98

Userpilot

APRIL 30, 2021

Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play. This is especially true if none of your founding team members have any deep marketing strategy expertise.

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Research Software Marketing Technical Advisors Customer Experience 98