UX Planet

JANUARY 11, 2024

Should you do a UX Bootcamp? I graduated in May 2022 from the UX/UI Design Bootcamp at Ironhack in Berlin. Most recruiters have probably seen more than enough of these junior UX designers coming directly from a Bootcamp. Companies need experienced UX designers who can start immediately. Spoiler alert: No.

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UX Certifications Systems Review Education 80

Userpilot

JULY 13, 2022

20 best product manager blogs you need to follow in 2022. Userpilot blog – Thoughts about Product Adoption, User Onboarding, and Good UX. In fact, we’re pretty sure that even the most experienced engineers or UX designers will find their content useful. Are you ready to dive in? Product Plan.

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Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? SaaS companies are increasingly investing in product marketing to stand out in a competitive market with effective product launches , positioning, and improved product experiences. State of SaaS Onboarding 2022, by Userpilot. Positioning by Al Ries and Jack Trout.

Research Software 83

Research Software Analytic Tools Feedback Software Data Visualization 83

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. UX studio Vienna Pixel Kodlogy Technologies GmbH Myna Nanoware Media. As a global design company, UX studio often collaborates with Austrian clients. This is our fantastic UX team.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Reveal

DECEMBER 14, 2021

Our goal is to deliver an amazing end-user UX for self-service BI, deep data analytics, and data storytelling. I’ll detail the dashboard UX a bit more later in this blog, but first, let’s talk about release timing. Dashboards and Visualization UX. Reveal’s 2022-2023 Roadmap. and let me know!

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Embedded Analytics Data Visualization Analytic Tools Artificial Inteligence 52

Userpilot

MARCH 8, 2022

Follow her for a good dose of career advice combined with a neverending supply of positive energy. Galina’s specialties include SaaS product management, product engineering, go-to-market strategy, pricing strategy, monetization, web/mobile UX, user research, analytics, pre-sales technical leadership.

Technical Advisors 107

Technical Advisors Product Research Analytic Tools User Testing 107

Userpilot

AUGUST 18, 2022

Positive customer experiences result in improved customer retention and loyalty. Add elements that spark positive emotions that build a stronger connection between your brand and your customers. We could definitely spot the difference and confirm frictionless signup flows are one of the customer experience trends in 2022.

Feedback Software 90

Feedback Software Data Visualization Embedded Analytics User Testing 90

Bain Public

OCTOBER 25, 2022

UXDX is a global product-focused conference that hosts various conferences throughout the year, as well as community events for designers (UX), developers (DX), and other product-specific roles. Date: November 1, 2022 at 1pm EST. Where: Virtual. Session Information. Title: Strategic Gridlock? Register for the FREE event here !

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Leadership UX Events Customer Experience 52

Gainsight

JULY 1, 2022

We hope that you find this information not only useful but inspiring as you set your growth goals for 2022 and beyond. . Mickey’s Take “While most companies realize the need to adopt PLG strategies, they are not always in the best position to do so due to heavy product investment tied to provisioning and onboarding complexity.

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Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JANUARY 17, 2022

Are user experience surveys interrupting the user experience so much that they are the source of your negative UX reviews? They have a positive impact on your business via referrals. The Best NPS Survey Software in 2022. Here’s a round-up of the NPS survey software tools to look out for in 2022.

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Feedback Software Analytic Tools Data Visualization Software Review 90

UX Studio: Product Management

NOVEMBER 8, 2021

We analyzed dozens of Sacramento web design companies at UX studio to create our independent list of best-rated Sacramento web design firms. If you need help with product design or user experience research, contact us at UX studio. UX studio Capitol Tech Solutions Digital Deployment Jives Media Cinch Web Design Web Sauce Studio E.

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Research Software User Testing Technical Review Product Research 77

Userpilot

JANUARY 20, 2022

As such, the timing and positioning of this tooltip are nothing short of genius. In this particular screenshot, you can see the user working on positioning the tooltip so that it’s close to the Social Tips Calendar in the navigation bar. Tooltip example #5: Miro. Want to try it out for yourself and see?

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Onboarding KPIs Data Visualization Customer Experience User Friction 84

Userpilot

JANUARY 26, 2022

Suppose company A had 1000 customers at the beginning of 2022 and lost 100 of them by the end of the year. From selecting the most relevant metrics to track and using the best SaaS analytics tool, you can gather valuable insights into the position of your business relative to its goals. Churn rate calculation.

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Analytic Tools Data Visualization Feedback Software Onboarding KPIs 94

Userpilot

JANUARY 10, 2022

In 2022, when the SaaS market is crowded with tons of similar products, the best ones are those who delight their customers regularly. We have created an ultimate guide that will serve as a blueprint for SaaS owners to maximize SaaS customer success in 2022. Customer Success is a core growth driver for any SaaS business. No worries!

Feedback Software 89

Feedback Software Analytic Tools Research Software User Testing 89

Gainsight

JUNE 2, 2022

A female Chief Customer Officer ascended into the CEO position. Yamini is known for her work ethic, wealth of experience, and desire to send a positive message to young women about their place in business. For over 20 years, he has worked in Networking and has more than ten years of experience in SaaS and UX/UI.

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Analytic Tools Research Software Feedback Software Data Visualization 52

Alchemer Mobile

DECEMBER 8, 2022

When someone gives feedback (whether negative or positive), it’s critical to follow up. Whether that’s expediting a certain feature on your app roadmap backlog or improving the UX of your website, even the smallest changes can make a large impact. Travel Apps: 2022 Mobile Customer Engagement Benchmarks. Bonus reading.

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Customer Feedback User Testing Data Visualization Customer Experience 246

The Product Coalition

FEBRUARY 29, 2024

Jacinthe Busson , who runs the site UX Timeline , has compiled a timeline of Github’s website changes from 2008 to the present. UX Timeline, back to the past! Strategic Changes, Pricing, and Revenue GitHub’s journey has been punctuated by strategic changes aimed at enhancing its value proposition and market position.

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Software Review Customer Experience Software Developers Software Development 113

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? If funky UX is a priority for you, you’ll love Drip. E-commerce businesses: Drip positions itself as an e-commerce Relationship Management platform and comes with a lot of important actions predefined, as well as the ability to add product information to emails with shortcodes.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 87

Userpilot

NOVEMBER 29, 2022

Such educators speak customers’ language and they are in a better position to teach skills needed for very specific and niche use cases. The post How Today’s Top SaaS Companies Build an Ecosystem Moat by Austin Yang, Product Drive 2022 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Customer Experience 85

Customer Experience Technical Advisors User Friction Education 85

UX Planet

APRIL 17, 2024

I wrote an article on that topic in 2022 , and since then I’ve spent a considerable amount of time procuring a variety of Design tools. Procuring Tools was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story. Brief Considerations on Design Topics: 19.

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Research Software Feedback Software Analytic Tools Data Visualization 85

Userpilot

JUNE 21, 2022

A strong onboarding process has a positive domino effect on multiple key SaaS metrics. Check out these stats from our “ State of SaaS Onboarding ” report 2022. It has a direct positive impact on several metrics such as customer retention, customer health, NPS score, and customer lifetime value. Customer retention.

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Onboarding KPIs Feedback Software Analytic Tools Data Visualization 52

Userpilot

JANUARY 5, 2022

You don’t want to find yourself in a position of having to rely on sending your customers emails. So without further ado, here is our list of the best onboarding software for 2022. Good onboarding software will let you send messages to your users in-app in all sorts of ways. The best onboarding tools for SaaS companies.

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Analytic Tools Software Review Data Visualization User Testing 52

Userpilot

DECEMBER 18, 2022

Let’s see how Product Trends will shape up for 2023, how they compare to the 2022 and 2021 predictions , and what Product Resolutions our top-thought leaders made for the upcoming year! As every year, we’ve asked top product experts to share their opinion on the upcoming industry trends. Implementing AI features into core product offerings.

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Data Visualization Analytic Tools Feedback Software Product Research 84

Userpilot

FEBRUARY 18, 2022

Put simply, serving your new users with a high-quality product tour is positively correlated with all the most important SaaS metrics. The post Top Website Tour Examples To Learn From In 2022 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

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Analytic Tools Feedback Software Onboarding KPIs Software Review 52

Userpilot

JUNE 25, 2022

A text element, for instance, can only be changed in height, color, padding, or position. In fact, the thing Walkme users complain most about is it's complicated UX and the fact that Walkme's support is not that responsive. However, there are some limitations. Changing anything else requires CSS coding.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Modus Create

MARCH 14, 2023

Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line. An overwhelming majority (88%) of respondents said they had a positive impression of the company’s brand after engaging with its articles.

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Analytic Tools Reporting Tools Data Visualization Technical Review 98

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. Finally, if you’re looking for new ways to test pricing and positioning before releasing a new product or feature, this tool could really help. Enjoy the rest of your week!

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

UX Studio: Product Management

AUGUST 25, 2021

With the COVID-19 pandemic and the world changing around us, I began to wonder how the work we do as UX Researchers is impacted and, more importantly, what we can do to improve the world through human-centered design. And how do we make sure that this crisis does not force the next generation of UX Researchers?—?who Rescue Time.

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Research Software User Testing Customer Experience Product Research 104

Userpilot

JANUARY 31, 2023

A CSAT score of more than 50% is considered positive. Here is the Retently 2022 CSAT Benchmark. 2022 CSAT Benchmarks – Retently. Let’s look at the 2022 average NPS by industry, where the SaaS industry NPS benchmark is around 40. CES over 90% indicates a company’s strength. 35-50 = poor/unsatisfied.

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Customer Satisfaction Feedback Software Analytic Tools Data Visualization 82

UX Studio: Product Management

OCTOBER 7, 2022

A digital MVP is a UX/UI design and development method introducing the product to the market only with its core features. As for UX/UI designers and UX researchers, building an MVP is about creating a bridge between business goals and the user’s needs at the earliest possible opportunity. . Of course, via UX research.

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User Testing Research Software Product Research Feedback Software 75

Product Talk

SEPTEMBER 20, 2023

The product team at Going includes product management, product design, UX research, and a flight experts team. And Marina’s team started using Lucidchart but felt constrained by its UX, so they ended up switching to Miro. There were a lot of shortcomings to Miro, but also to the position I was in at the time,” says Thomas.

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Data Visualization Analytic Tools Research Software Product Research 248

Userpilot

DECEMBER 6, 2022

To calculate the CSAT score, divide the number of positive responses by the total responses, and multiply the ratio by 100. In 2022, the benchmark for computer software was 79%, which means 79 out of every 100 users gave you a positive score. The 2022 average referral rate for the software industry is 4.75%.

Customer Experience 86

Customer Experience User Testing Customer Feedback Data Visualization 86

Userpilot

JANUARY 24, 2023

Lastly, you can use gamification to reward users whenever they perform a positive action. Let’s take a closer look at UX gamification elements like checklists, progress bars, tooltips, badges, and rewards in the subsections below to see how they can have a positive effect on your product growth!

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Analytic Tools Feedback Software Customer Experience User Testing 92

Userpilot

OCTOBER 15, 2022

Collect positive and negative feedback from review sites. Customer satisfaction surveys are simple UX surveys that companies trigger at multiple touchpoints to get a sense of the overall user experience. Collecting customer thoughts with an always-on feedback widget that blends in with the UI has become one of the UX trends of 2022.

Feedback Software 93

Feedback Software User Testing Customer Feedback Research Software 93

The Product Coalition

DECEMBER 11, 2023

Note that this is a metaphor for your strategy, not your UX. This is an easy part to add to your roadmap, but including it would help you position yourself as the leader who takes full responsibility for delivering success, and not just features. Part 2: What Is the Best Way to Get There This high-level plan is your strategy.

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Roadmap User Testing Workshop Presentation 78

UX Studio

MARCH 13, 2023

How did the digital world reshape our self-care routines and habits since the pandemic and what are the responsibilities of UX professionals in this? For any UX professional, I highly recommend trying out these apps. There is no doubt that since 2022 this market has been growing bigger than ever.

Research Software 82

Research Software Feedback Software Reporting Tools Onboarding KPIs 82

Userpilot

APRIL 18, 2024

As most traffic comes from mobile users and they have a lower tolerance for poor UX/UI , optimize your pages for mobile devices. A 2022 study by Omnisend discovered that sign-up forms with 1 field had the highest conversion rates, so just ask for the email address. Userpilot has 8 landing pages for various use cases.

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Data Visualization Analytic Tools Feedback Software Marketing 81