Product Talk

SEPTEMBER 6, 2023

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Introduction: What Is Product Discovery?

Product Research 238

Product Research User Testing ChatGPT Research Software 238

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.

Product Management 156

Product Management Product Manager User Testing Customer Experience 156

The Product Coalition

MARCH 8, 2023

I picked this headline ‘Mistakes That Every Newbie Product Manager Made’ but please don’t feel bad, because even experienced PMs do these mistakes. I believe we’re really doing amazing work, and we all should be proud of ourselves. To identify needs or pain points, you can’t simply walk away by doing just one of them.

User Testing 88

User Testing Product Management Product Manager User Friction 88

The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? neither the product nor roadmap are ever static.

Analytic Tools 162

Analytic Tools Data Visualization Feedback Software Research Software 162

Userpilot

NOVEMBER 27, 2023

Having to write progress reports may seem like a nuisance with all the other things you have to do, but they’re essential to ensure smooth project delivery. TL;DR Progress reports provide information about the status of the project: the work completed, work still to be done, and potential challenges.

Data Visualization 100

Data Visualization Reporting Tools Analytic Tools Feedback Software 100

The Product Coalition

JUNE 19, 2022

In the past, working from home used to be the way to disconnect from the hectic office and get “real” work done. Nowadays, when working remotely had become the new norm, it’s harder than ever to maintain this balance. Here are my best tips for productive, deep work from home. The lines have blurred.

User Testing 128

User Testing Strategy Customer Experience Market Research 128

UX Studio

APRIL 19, 2024

We still have to ask: are creative experts like designers and photographers ready to let go of experimenting in their creative work? While the text-to-video generator will be publicly available only later this year, Hollywood executives have already started a discourse around Sora’s place in a high-end video production workflow.

Generative AI 75

Generative AI Research Software Feedback Software Customer Experience 75

Intercom, Inc.

AUGUST 30, 2022

As a founder, you may know exactly what tech stack you need to build your product – but what about when it comes to the tools you need to run your business? This is especially important for small teams, where you need to operate at a scale far beyond your headcount (without burning out your team by working around the clock).

Reporting Tools 163

Reporting Tools Customer Communications Analytic Tools Data Visualization 163

Userpilot

NOVEMBER 21, 2023

If so, you should definitely watch the talk that Jason Knight , a product consultant and advisor, gave at this year’s Product Drive hosted by Userpilot. In his talk, Jason talked about how product managers can upskill to meet the challenges in their daily work and how to make sure that their organizations value their work.

Technical Review 93

Technical Review User Testing Product Management Product Manager 93

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That   “ BNP Paribas is the largest bank in France.

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Lenny Rachitsky

MARCH 12, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Even better, the messages I get daily from listeners melt my heart. Enter to win every single item from my swag store —a $1,000 value—including hoodies, beanies, stickers, mugs, books, and more.

Technical Review 137

Technical Review Analytic Tools Research Software Feedback Software 137

Melissa Perri

JULY 22, 2015

As I was working with the Kanban team, I realized that I was using this process to create successful products. Before I tell you how to apply this to products and Product Management, let's first start with the fundamentals. Every team member was responsible for improving the company's processes.

Customer Experience 288

Customer Experience Framework Data Visualization Presentation 288

Intercom, Inc.

MARCH 3, 2020

When you interview for a design job, the process is usually mysterious: did you say the right things? Show the right work? You might look at what’s below and feel intimidated, but this isn’t meant to be a checklist of all the things you need for us to hire you. What we look for in your design work.

Research Software 290

Research Software Feedback Software User Testing Systems Review 290

Alchemer Mobile

APRIL 24, 2018

Emerging trends every PM should know. As a mobile product manager, one challenge I face is prioritization. At Venmo, there are so many things that we want to do and things that we have to do. The best part about machine learning is that it gets better every time you use it. in funding? App Name: Venmo.

User Testing 203

User Testing Customer Experience Artificial Inteligence Naming 203

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in Product. Women in SaaS.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Userpilot

APRIL 26, 2024

The SaaS market is crowded with tons of similar products and the best ones that stand out are those who delight their customers regularly. Are you wondering how to retain your customers and make them love your product? From customer retention to LTV: CAC ratios and customer stickiness, we’ll go over everything you need to know.

Feedback Software 52

Feedback Software Analytic Tools Research Software User Testing 52

Userpilot

JULY 18, 2023

What does a product manager do? We look at: 7 key responsibilities of product managers. Things that they aren’t responsible for (or shouldn’t be anyway). Different kinds of product manager roles. Qualities of a good product manager. How to start your PM career.

Data Visualization 94

Data Visualization Product Research User Testing Onboarding KPIs 94

The Product Coalition

FEBRUARY 3, 2022

You see, whenever I would join a new company, I would spend much of my time meeting with engineering, sales, product management, and design marketing leaders and support. And I asked each of them: What is the one thing our product team does well, and one thing we should improve? your products. really love?—?your

User Testing 141

User Testing Feedback Software Finance Roadmap 141

The Product Coalition

NOVEMBER 17, 2023

Stats & Facts on Web3 Niche The Role of Web3 App in Blockchain Key Features Required to Develop A Web3 Application Tech Stacks Required to Develop A Web3 Application How Does Web3 App Work? Benefits of Developing a Web3 App Top 5 Web3 App Development Tools How do you make money using Web3 App? Step by Step Process!

Analytic Tools 111

Analytic Tools Feedback Software Data Visualization User Testing 111

Modus Create

MAY 3, 2023

You might have created the first version of your product very quickly, and, at that time, you might not have been concerned with how it looked; you just wanted it to work. You have previously shown it works, but that might have been a few years ago. Since your initial launch, you have probably added features in different places.

Development Team Review 98

Development Team Review Software Review UX User Testing 98

Intercom, Inc.

OCTOBER 5, 2018

One retention tactic that works particularly well is lifecycle messaging: contacting users with in-apps and emails they will get value out of, based on their actual experience of using, or in most cases not using, your software. Best of all, to create these message schedules you don’t need a “retention hacker”.

Customer Experience 199

Customer Experience Strategy Embedded Analytics Messaging 199

Userpilot

DECEMBER 4, 2023

A funnel drop is a sign that something is missing or wrong with your product flow. It could be a technical issue like slow loading times, a usability problem, or simply because your product lacks a clear value proposition. Book a demo to learn more. What is a funnel drop? Why do SaaS companies track funnel drop-off points?

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 91

Ronke PM

FEBRUARY 13, 2024

In order to build products and solutions that serve diverse communities successfully, we need leaders, product managers, and cross-functional team members to represent them. Being a product leader is a profoundly humbling and privileged opportunity. We can make the impossible possible.

Reporting Tools 52

Reporting Tools Customer Experience Leadership Research Software 52

Alchemer Mobile

DECEMBER 6, 2018

On December 5, 2018, we hosted a webinar on how product managers can better understand their customers. Product leaders constantly strive to improve their products to drive greater engagement, grow revenue, and delight customers. Every customer voice matters. At Apptentive, we live by this statement.

User Testing 170

User Testing Product Research Customer Feedback User Friction 170

Userpilot

APRIL 3, 2024

When choosing a dashboard tool, pay attention to the ease of use , customization, integrations , value, and data privacy to meet business needs effectively. Userpilot focuses on boosting user engagement and improving product experiences with data analytics and customizable dashboards and integrates with leading tools like Google Analytics.

Data Visualization 95

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 95

The Product Coalition

DECEMBER 20, 2021

Photo by Chris Benson on Unsplash Last winter I got an unusual task from my management. We were allotted a few months so that by April successful students can start their work in a new role. Well, I’d never worked with testers or rather I’d never taught testers how to code. First I went into a tailspin.

Engineering 131

Engineering Software Review Reporting Tools Data Visualization 131

The Product Coalition

JANUARY 16, 2022

Always callout non-goals, in addition to the goals for a leadership review you are leading Earlier on in my PM career, while I would call out the explicit goals and feedback I needed from leadership reviews, I never took the time to communicate what we would not discuss. This way it sets boundaries for discussion topics! to get alignment.

Product Management 165

Product Management Product Manager Document Leadership 165

The Product Coalition

JULY 6, 2022

Nowadays, digital products are becoming more and more prominent in our lives, and it’s already part of our daily activities. Most of our readers would have heard of Agile product management. In fact, the biggest advantage that you can leverage from a startup perspective is Lean product management (‘Lean’ or ‘LPM’).

Startups 128

Startups Feedback Software User Testing Product Research 128

Mind the Product

JANUARY 21, 2019

As product managers our job description is pretty simple: to make all of our software development projects succeed. In fact, I would go so far as to say any failures or successes of the team are failures or successes of product management. This needs to happen at every level. Define Success.

User Testing 150

User Testing Research Software Feedback Software Product Management 150

Sachin Rekhi

FEBRUARY 16, 2020

Mastering the craft of product management is no easy task. I instead define a product manager as driving the vision, strategy, design, and execution of their product. Each of these four dimensions has specific responsibilities as well as skills needed to be great at it. Vision: Vision Narrative.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Userpilot

JANUARY 14, 2024

What does 2024 have in stock for product managers ? Let’s check out 11 predictions on product management trends in 2024. More companies will use product-led tactics to lower their costs and streamline the sales cycle. The importance of product analytics for decision-making is likely to increase even further.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Research Software 90

Intercom, Inc.

MAY 6, 2020

CSAT is a mixture of product, support, and other feedback. Many companies have experienced an increase in their support volumes since the world suddenly shifted to remote work. Other times, your agents will receive negative feedback on things that were out of their control (e.g. Why CSAT is not enough.

Data Visualization 231

Data Visualization Customer Feedback Reporting Tools User Testing 231

Userpilot

DECEMBER 5, 2023

Product design is much more than an aesthetic and intuitive UI. Our ultimate guide explores: What exactly product design involves How to design successful products , and Tools that can help you design them. A strong product design ensures alignment with user needs and enhances user satisfaction and retention.

User Testing 81

User Testing Data Visualization Product Research Feedback Software 81

UX Studio: Product Management

MARCH 12, 2024

Whatever industry you work in, one of the ways in which you can grow professionally is by taking on a manager role. While there are a lot of resources and courses to learn design or research, I believe things are slightly different regarding management. But titles in UX management and leadership vary a lot.

UX 68

UX Weak Development Team User Testing Research Software 68

The Product Coalition

OCTOBER 1, 2020

Photo by Jessica Ruscello on Unsplash A few people have asked me recently how to cast a wider net on their product knowledge, or simply how to get started with it. At $5 a month for unlimited content, it’s an absolute steal as a tool to expand your product knowledge. 5 / 40 = 12.5 cents (10 pence) per article. $5

Research Software 163

Research Software User Testing Product Research Agile 163

The Product Coalition

DECEMBER 11, 2020

It’s a lesson that all product people need to learn; you can have all the ingredients for a successful product and still fall flat on your face. While there’s no joy in watching a well-intentioned product fail, it’s important to examine why a seemingly sure-fire recipe for success still managed to be dead on arrival.

Reporting Tools 149

Reporting Tools Download Certifications User Testing 149

Product Talk

APRIL 7, 2021

A few months ago, fellow Product Talk coach Hope Gurion and I sat down to discuss why there’s no single right way to do discovery. Welcome to “Why There’s No Single ‘Right’ Way to Do Product Discovery.” I’m Teresa Torres from Product Talk. Let’s talk a little bit about how the webinar is going to work.

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