Andrew Chen

JUNE 26, 2017

One of the best essays written last year was Elad Gil’s End of Cycle? – referencing our most recent 2007-2017 run on mobile and web software, and the implications for investing, startups, and entrepreneurs. For example, following the core internet boom of the late 90s (Google, Yahoo!, 2 Competition on paid channels. .

Analytic Tools 111

Analytic Tools Reporting Tools Data Visualization Outbound 111

Usersnap

JUNE 27, 2023

But for startups, the challenge of finding 100 willing beta users can feel like an insurmountable obstacle. Even without a polished final product, there are potent strategies that can ignite excitement and gather a passionate community around your project. Let’s look into these strategies: 1.

User Testing 52

User Testing Data Visualization Product Research Customer Feedback 52

The Product Coalition

JUNE 22, 2021

The beginning of the 21st century was marked by the rise of tech startups and one of the most common business models from the beginning are online marketplaces. SEO optimization, member get member strategies and PR are commonly used for that. so don’t mess up in this part.

Customer Experience 89

Customer Experience Product Research Advertising Reference 89

The Product Guy

SEPTEMBER 27, 2016

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Felix Sargent Product Manager, Bloomberg.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Department of Product

MAY 22, 2020

Why Product Features Matter Product strategy, features and the value chain What outcomes are you trying to achieve? How does what we’re building align with the wider strategy of the business? But, as Citymapper found out as time went by, feature-based differentiation doesn’t last forever.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

The Product Guy

JANUARY 5, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

Intercom, Inc.

AUGUST 1, 2019

. “Michael is the rare CFO who also leads up marketing, which makes him the perfect person to talk us through the company’s trajectory” As the head of Intercom’s Early Stage program for Startups, the fast-growing fintech startup is one company I’ve been keeping my eye on. From Wall Street to startup. billion dollars.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

The Product Guy

FEBRUARY 18, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

The Product Guy

APRIL 4, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Userpilot

JULY 20, 2021

I also worked with numerous tech startups and even built and run companies myself. By investigating factors that differentiated a product from failing or succeeding, the product/market fit concept came to me. The most common symptom is that “marketing/advertising doesn’t work!”. Reported problems. Customer research stage 2.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

The Product Guy

FEBRUARY 2, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

MARCH 2, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Userpilot

NOVEMBER 8, 2022

Your product go-to-market strategy is the final ingredient for any successful product launch. It is a small but prominent element that drives every other component of your marketing strategy. This article covers all you need to know to create a solid GTM strategy for your SaaS startup or B2B business model.

Feedback Software 98

Feedback Software User Testing Product Research Strategy 98

The Product Coalition

MARCH 9, 2020

Recently we decided to enter this market in our own company( JoySpot ), so I started studying this market heavily to learn how can a Startup penetrate it and be competitive versus titans like Tinder. If you don’t have time to read the whole article, I recommend you to go straight to the tips for startups in the end. Hope you enjoy!

Startups 78

Startups Marketing Reporting Tools Research Software 78

ProductPlan

APRIL 2, 2019

All products start somewhere, whether they’re spinoffs, or brand extensions of a popular offering, or something completely new from an unknown startup. For product managers, the maturity phase is an opportunity to reduce costs while continuing differentiation of your product from the rest of the market. The Introduction Phase.

Onboarding KPIs 61

Onboarding KPIs User Testing Product Research Technical Review 61

Andrew Chen

JULY 19, 2017

Startups should be getting cheaper to build. Some providers, such as Microsoft, have started providing their services free to startups, in the hope of turning them into paying customers as they grow. Instead, startups are raising more capital and burning more capital to get to their Series As. AWS instead of your own datacenter.

Analytic Tools 111

Analytic Tools Startups Data Visualization Customer Experience 111

Userpilot

AUGUST 23, 2023

Value chain analysis matters most to startups who don’t have much initial data to work with. That said, here’s a rough breakdown of Amazon’s overarching value chain across most of its brands: Marketing and advertising to potential customers or users. Decision-making. Competitive advantage.

User Testing 98

User Testing Customer Feedback Feedback Software User Friction 98

Intercom, Inc.

FEBRUARY 6, 2020

It might be the same core product, but it’s a completely different strategy. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. Turning a sales objection into a unique differentiator. Yvonne swiftly flipped this story on its head. Only this time she focused on speed instead of choice.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Product Management Lessons from the Trenches

JULY 17, 2018

Sales is pitching to distributors that the beer is “Less Filling”, while Marketing is advertising that the beer “Tastes Great” and Operations is delivering “the Lowest Cost Light Beer.” Things would be much better at a startup…” It turns out that?—?just But be careful when choosing a lowest price value prop as a startup?—?you

User Testing 150

User Testing Customer Experience Technical Review Customer Feedback 150

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. They had occasional advertising here and there. Rachel Hepworth: Exactly.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Department of Product

NOVEMBER 2, 2023

Other products worth checking out this week include a new customer support startup called Plain. OKRs are a tremendous improvement on traditional output-driven project planning, but they weren’t designed as a substitute for strategy. (UX Troubled AR startup Magic Leap has appointed Ross Rosenberg as its new CEO.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Andrew Chen

SEPTEMBER 4, 2018

Today’s episode is all about growth, one of the most top of mind questions for entrepreneurs — of all kinds of startups, and especially for consumer ones. Andrew: And that is what startups mostly care about in the early days, because you don’t really have any active users, right? Part 1: User Acquisition. Sonal: Yesss!

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Intercom, Inc.

AUGUST 30, 2018

where they help a robust portfolio of startups find their way. Kate: I graduated with a graphic design degree in the late ’90s before there was anything like “user experience” and really got my start in graphic design, advertising, branding, and that kind of stuff. I was at an agency for a while and then moved to the Bay Area in 2001.

Customer Experience 149

Customer Experience Research Software Leadership User Testing 149

Userpilot

NOVEMBER 22, 2021

Pre-recorded demos are often too generalized to appeal to customers with varying use cases so using live demos alongside trials as a differentiated approach can be well worth the time investment. you can still offset some of these costs and increase customer lifetime value by using expansion MRR strategies.

Demo 98

Demo Feedback Software User Testing Customer Experience 98

Department of Product

AUGUST 22, 2022

How to Conduct a Product Health Check Why gathering health indicators helps you make better product decisions I was chatting to a friend the other day who had just taken on a senior product director level role at a venture backed startup. The company wasn’t in top shape and one reason they’d been brought on board was to turn the ship around.

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

ProductPlan

NOVEMBER 9, 2022

A new product introduction should be an extension of the product vision and strategy and must be led by product. Planning four to five months in advance is fairly typical for startups and web-based products. Launch teams must differentiate the new offering from what’s already available and tailor messaging for each vertical market.

Product launches 52

Product launches User Testing Feedback Software Customer Experience 52

svpg

SEPTEMBER 30, 2016

So when Microsoft released the most "full-featured word processor ever for the Mac" that crawled on their Macs -- we're talking literally two minutes to startup-- the community immediately started posting in newsgroups that Microsoft was actually trying to "kill the Mac.". Some were just plain uncomfortable with advertising.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Business of Software Conference

OCTOBER 11, 2023

Special thanks to SafraSofTech and Atomic Abject for opening business here 12 years ago, started InnovateRaleigh Catalyst for innovation and entrepreneurship Didn’t know that there was an entrepreneur community until first innovators’ summit Lots of people showed up!

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

freshtrax

SEPTEMBER 24, 2019

It’s the competitive differentiator for Japanese apps who want to enter the market both domestically and abroad. Has Adjust changed its business strategy in Japan over time? A: The fundamental strategy of providing best-in-class mobile business intelligence has not changed. Integration is key.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Business of Software Conference

NOVEMBER 12, 2019

So I know that it’s possible and I’m here talking to you today to share some tactical strategies that you can use in your startup to compete with such a big company. That’s the strategy they need to follow at their level. That’s absolutely not our strategy. Very different from where we are.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

So I know that it’s possible and I’m here talking to you today to share some tactical strategies that you can use in your startup to compete with such a big company. That’s the strategy they need to follow at their level. That’s absolutely not our strategy. Very different from where we are.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

UX Studio: Product Management

MARCH 31, 2019

What differentiates San Francisco UX/UI agencies form the rest (if anything). These strategy and UX agencies count among the best kept secrets of San Francisco companies. Over the last few years, the best teams have come to follow a basic strategy of hiring remote teams. Other companies are still learning this new strategy.

UX 65

UX User Testing Technical Review Development Team Review 65

Business of Software Conference

AUGUST 1, 2019

It meant that the rich customer was funding the poor startup with no issuance of equity, no dilution of ownership, and of the upside rewards available to the investors and the entrepreneurial founders of the business – the cheapest capital imaginable. Now we have a reference and we can tell the next customer. But Microsoft is offering A.I.

Analytic Tools 10

Analytic Tools Reporting Tools Software Review Enterprise 10

The Product Coalition

OCTOBER 11, 2023

Differentiating from Centralized Social Media Decentralized platforms have a unique superpower — censorship resistance. If the big city social media platforms were the established corporations, Friend.tech and Tip Coin would be the startups in a trendy tech district, pioneering fresh ideas.

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Weak Development Team Customer Experience User Testing Data Visualization 125

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. After this analysis, I’m looking for really differentiated verticals of audio. We’re interested in investing in the next wave of consumer products and startups coming into the ecosystem, and that includes the audio ecosystem. but may not directly sound like podcasting.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93