Remove Article Remove Branding Remove Research Software Remove Travel
article thumbnail

Digital Solutions Shape Consumer Behavior in Tourism

The Product Coalition

Digitalization has transformed the way people live, work, and travel. Consumer behavior is not a new concept for research. However, people find it hard to identify how tourists spend on travel and other leisure activities in a savvy-tech world. The companies aim to better influence consumers and leverage digital solutions.

article thumbnail

UX Strategy: Step-By-Step Guide for SaaS Companies

Userpilot

This is the main focus of the article. According to Jamie Levy, the main tenets of a UX strategy are business strategy, value innovation, validated user research , and frictionless UX. This translates into higher customer satisfaction and brand loyalty. How do you develop a robust UX strategy?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Market Gaps: 10 Ways to Spot Untapped Customer Needs

Userpilot

This is the main focus of the article, so if you’re after the answer, we’ve got you covered! Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. How do product managers identify market gaps?

article thumbnail

How Google Conducts User Research for Customer Loyalty in 2021

Usersnap

Google’s tech alone didn’t build them into a top company; User Research matters too! Instead, research first helped Google emphasize user personalization. Keep reading for info on Google’s current user research. Marketing research at Google first compiled search rankings. Definitely not!

article thumbnail

How customer support can keep up with customer expectations

Intercom, Inc.

The first sign that the thieves were on the move came when Tristan, CEO of a startup accelerator, was contacted by his bank, Monzo , through their app. Anyone who’s lost their wallet while traveling knows the process to get fraudulent charges refunded can be painful. 1 obstacle for these executives.

article thumbnail

How Google Conducts User Research to Ensure Customer Loyalty

Usersnap

Google’s tech alone didn’t build them into a top company, User Research matters too! Instead, research first helped Google emphasize user personalization. Keep reading for info on Google’s current user research. Marketing research at Google first compiled search rankings. Definitely not!

article thumbnail

10 years of UX studio

UX Studio

In the heart of Hungary, we just started to read about ergonomy and user-friendly design, but proper UX research wasn’t part of the process and widespread yet. I believe that the foundations were put down by the first designers and researchers who joined UX studio in the early years. But UX studio did.