The Product Coalition

DECEMBER 11, 2023

But is it really what your customers want? Here’s how to look at it in order to make the right decision for your customers. Layer 1: Your Customers We always try to make things simple for our customers, while preserving the value. That’s the magic of a great user experience. But which one is more important?

Customer Experience 78

Customer Experience User Testing Weak Development Team Research Software 78

UX Studio: Product Management

MAY 23, 2018

This took ten months for the team including a UX researcher and a UX designer from UX studio, and a dedicated Trigo marketing team sharing responsibility for the development. The UX researcher held responsibility mainly for finding user needs (mostly usability wise) and aligning the needs with the business goals.

User Testing 95

User Testing UX Research Software Product Research 95

UX Studio

AUGUST 8, 2018

Many cities have not built their infrastructure for strollers or wheelchair users. The app aims to make a city wheelchair-friendlier with user data, specifically data users supply or directly upload to the platform. Because even today, wheelchair users still face many difficulties getting from A to B due to several obstacles.

Research Software 81

Research Software Analytic Tools UX Product Research 81

UX Studio

APRIL 10, 2018

In this UX case study we show how we designed Sport360.fit. fit aims to make their audience healthier by listing all the information they need in one place. fit mainly speaks to the women of Dubai. fit for a three-month project to design a responsive website and companion mobile application. Arabic user interface.

Magazine 66

Magazine Feedback Software Research Software User Testing 66

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. From the UX redesign process to churn rate. Initial user research.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

UX Studio

JULY 11, 2018

Not sure why your customers leave the site before the last step? So many articles cover the rules. Here’s our detailed UX guide. . 5 research methods to improve web checkout conversion rates. Here at UX studio , we hold sessions with our clients about metrics. Are there some rules to follow?

UX 95

UX User Testing Data Visualization Customer Experience 95

Userpilot

MARCH 23, 2022

If you want to measure customer loyalty and user sentiment in general, following NPS best practices is a must. There’s much more to NPS than sending users a customer feedback survey. In this article, I’ll briefly go over what Net Promoter Score (NPS) survey is and how to calculate it.

Product Research 91

Product Research Feedback Software Analytic Tools Research Software 91

UX Studio

AUGUST 15, 2018

Developers might be the first ingredient that comes to mind, but visual designers, UX designers, UX researchers have a huge added benefit to the product team and to the final product. UX research can deliver essential customer insights about the target users. Copywriting / UX copywriting.

User Testing 103

User Testing Product Research Customer Feedback Customer Experience 103

UX Studio

APRIL 25, 2019

Still, how users react to your brand strategy lies relatively out of your hands. Let’s jump into branding research! It will take you just eight minutes to read this article, you will know about: An “inclusive” marketing strategy. When does the time come for this type of research? Takeaways on branding research.

User Testing 73

User Testing Product Research Research Software Data Visualization 73

UX Studio

OCTOBER 18, 2018

But if your user doesn’t get you, all is lost. Usually, they draw a detailed wireframe, test it a couple of times and at the end give it a fancy UI. They think in pixels and communicate with users in a visual language. In this article we answer: What constitutes microcopy? What makes microcopy important?

UX 101

UX User Testing Systems Review Workshop 101

UX Studio

MARCH 8, 2019

So you decided to hire real pros for help with user experience this time. Preparing an important move with your team, you want super awesome user interface. You’ve already found a potential UX company for your project. In this article, I will try to help you in this situation. Do you have dedicated UX researchers?

Research Software 50

Research Software UX User Testing Feedback Software 50

UX Studio

APRIL 16, 2019

In this article we discuss how design transforms organisations and inspires innovation. They also do it to improve the way in which they create and deliver value for their customers. Here is the article outline: The maturity of design within companies. Both economic viability and users’ needs and pains drive the solution.

User Testing 96

User Testing Data Visualization Research Software Feedback Software 96

The Product Guy

SEPTEMBER 12, 2017

A marketer or market researcher may view patterns in terms of demographics and buying activity. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. User personas stand in for users throughout the design of your product.

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

The Product Coalition

OCTOBER 26, 2020

Whenever I talk to startup CEOs, especially first-timers, the discussion on product goes immediately to UX and wireframes. While this is an important aspect of the product (although product and UX are different roles), it is far from reflecting the product leader’s full responsibility. It makes perfect sense. It is not an easy role?—?both

User Testing 126

User Testing CTO Definition Product Research 126

Userpilot

JUNE 13, 2022

We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. User onboarding and Product adoption – Userpilot.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

ProductPlan

JUNE 5, 2020

Key takeaways include product strategy , user research, and the UX/UI design process. The certification covers topics like defining roles and responsibilities, focusing on the right feedback from the right sources, and building products buyers want. It has access to the most training options, making it more convenient.

Certifications 105

Certifications Customer Experience Artificial Inteligence Product Management 105

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. Redesigning information architecture in UX projects can come with risks. But using continuous research and idea validation, you can keep your design efforts moving in the right direction.

Research Software 46

Research Software Feedback Software Information UX 46

Userpilot

FEBRUARY 4, 2021

Email automation can be a powerful tool for your SaaS to boost new user activation and drive growth at every stage of the user journey, if used correctly. Your users’ mailboxes are already flooded with so much mail, it’s *really* hard to get through the noise. How do you use email automation to create value for your user?

Analytic Tools 98

Analytic Tools User Testing Customer Experience Events 98

UX Studio

SEPTEMBER 13, 2018

But does the method fit your product team right now? At UX studio , we facilitate many workshops to enhance ideas. Do design sprints fit you well? The goal of a design sprint is not to spit out a perfect solution at the end of one week, but to get feedback on one or two of many possible solutions.” (Tim Find out! “

User Testing 89

User Testing Feedback Software Workshop Customer Experience 89

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. Nurturing new customers is the best way to reduce churn and increase expansion revenue. The self-service model.

Feedback Software 95

Feedback Software Research Software Reporting Tools Onboarding KPIs 95

Userpilot

JUNE 29, 2022

Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse. Throughout this article, we will discuss the what, why, and how of storytelling. Product storytelling vs. user story.

Feedback Software 96

Feedback Software User Friction User Testing Customer Experience 96

UX Studio: Product Management

NOVEMBER 1, 2019

Probably the most common question about UX is how to start screen design and what principles should we care about? We at our UX company start with quick paper sketches, then build wireframes and clickable prototypes, test and iterate them, and finally get to the pixel-perfect, detailed design plans. The “Where am I?”

User Testing 76

User Testing Feedback Software Research Software UX 76

Gainsight

NOVEMBER 20, 2019

An approachable best-seller that will expand the way you think about applications of research. A step-by-step strategy for new and seasoned PMs alike to learn how to build products customers will love. By understanding how our brains function, we gain a better understanding of our users’ brains as well. Deviate —Beau Lotto.

Books 80

Books Blog Feedback Software User Testing 80

Userpilot

APRIL 11, 2022

In this article, we’ll go over our best tips on how to better qualify your leads and optimize your marketing and sales strategy. A marketing qualified lead (MQL) is a potential customer that is interested in your product or service but is not yet ready for attention from the sales team. Let’s dive in! of MQLs/No. of SQLs)*100%.

Feedback Software 52

Feedback Software User Testing Customer Experience Customer Feedback 52

The Product Coalition

SEPTEMBER 29, 2020

You somehow have to bring together a rowdy bunch of tech professionals (data scientists, UX and UI designers , software engineers, etc) and make a valuable and functional product happen. By using research and data to back up your opinions and decisions, you’ve come armed with evidence that you know what you’re talking about.

Product Management 183

Product Management Product Manager Data Visualization Weak Development Team 183

UX Studio

JUNE 5, 2018

I first heard about graphic facilitation at a UX conference where the speakers made amazing drawings during their talks. Surely, this real-time drawing “show”, as I first labeled it, had nothing to do with my work as a UX designer. It can also benefit day-to-day workshops or meetings, as I saw years later at UX Studio.

Workshop 109

Workshop Customer Experience UX User Testing 109

UX Studio

MAY 15, 2018

We at UX studio have a long history of working with developers during our projects, and fortunately, we get better and better at it every time. So, in this article, “design handoff / handover” refers to the point when designers need to transfer their ideas for development. Read more about this approach in Intercom’s great article.)

Weak Development Team 96

Weak Development Team Technical Advisors Development UX 96

UX Studio

MAY 2, 2018

I’m walking on thin ice here, but sometimes I feel that UX design is killing my creativity. Then, I wonder: how to be more creative in a UX setting, while still putting the user first? Maybe I’m exaggerating, but in some respects, UX design has stagnation coded in. Design for patterns to which users are accustomed.”

Weak Development Team 80

Weak Development Team Research Software UX User Testing 80

The Product Coalition

AUGUST 21, 2019

A basic sales funnel has 4 types of leads in it: a website visitor, a cold lead, a hot lead, a customer and a standing customer. starting from UI/UX issues to a day to day personal communication/contact (support, communication, activation, etc.). Address the right audience at the right moment of their customer journey.

Onboarding KPIs 61

Onboarding KPIs User Testing Feedback Software Customer Feedback 61

UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Usability tests check if people can use a product. What is usability testing? What is the purpose of usability testing?

User Testing 141

User Testing Product Research Research Software Feedback Software 141

UX Studio

NOVEMBER 28, 2018

In this article we cover: Situations which require outsourcing web design. Imagine the time spent recruiting and building a design team, finding the last piece of the puzzle for that role you still need, and stressing for six months to get the perfect fit. General user experience? You NEED design. Or more design resources.

User Testing 41

User Testing Weak Development Team Research Software Product Research 41

Userzoom

JANUARY 29, 2020

When you’re down to the wire, time-wise, how can you ensure that user research is still being planned and executed as thoroughly and as user-focused as possible? Darrell Penta , Senior UX Researcher | HubSpot. Projects like these can put UX researchers in a very difficult position.

User Testing 72

User Testing Research Software Product Research Customer Experience 72

UX Studio

JANUARY 25, 2019

In this example, horizontal lines separate the main parts of the article from each other but also create rhythm when scrolling down the page. Geometry means order and predictability, great in UX. Visual consistency holds the key since it helps your users navigate through your site and remember your brand.

Systems Review 76

Systems Review UX Branding Customer Experience 76

The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem. 5 pitfalls and how to fix them.

User Testing 118

User Testing Customer Experience Research Software Customer Feedback 118

The Product Coalition

MAY 9, 2020

But one of the major concepts you absolutely need to get your head around is Product-Market Fit. If you don’t do your research, and understand how your product fits into the market (see what we did there?) What Exactly is Product-Market Fit? Product-Market Fit, in simple terms, is whether or not your product is needed.

User Testing 78

User Testing Technical Review Product Marketing Product Research 78

Userpilot

JULY 4, 2022

Why should you adopt a customer-led growth strategy in your SaaS? Is it possible to increase user engagement by focusing on a customer-led growth strategy and hit the metrics you are hoping for? Specifically, we’ll consider: Three reasons why the customer-led growth approach is the best go-to-market strategy.

Feedback Software 116

Feedback Software Analytic Tools Customer Feedback Customer Experience 116

UX Studio

JUNE 27, 2018

In this UX case study, we describe how our team helped this startup enter the market with a well-designed product. But Payment Courier provides these features as a plugin platform to every online merchant and their customers. What an exciting challenge for the UX team! This meant each week had two feedback sessions.

User Testing 71

User Testing Research Software Feedback Software UX 71