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Choose the Right Large Language Model (LLM) for Your Product

The Product Coalition

Let’s talk confidently about how to select the perfect LLM companion for your project. The AI landscape is buzzing with Large Language Models (LLMs) like GPT-4, Llama2, and Gemini, each promising linguistic prowess. They excel at crafting captivating content, translating languages, and summarizing information.

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Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. These bots help businesses deliver both radical efficiencies and better, faster support experiences. A big risk with a project like this is always end user experience.

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Machine Learning (ML) Demystified: What Do You Need to Know About it?

The Product Coalition

That’s where Machine Learning (ML) comes in, the bleeding-edge technology that is garnering so much attention. But in spite of being a coming-of-age 21st-century technology, ML remains a largely misunderstood area. Non-technical people often confuse it with Artificial Intelligence (AI). billion U.S.

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The Rise of AI-Driven UX: Balancing Automation and Human-Centered Design in 2025

UX Planet

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences.

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AI in Customer Service: 10 Ways Artificial Intelligence Can Enhance Customer Experience

Userpilot

The use of artificial intelligence can be an invaluable tool for improving support without putting too many resources at risk. AI is changing the way customers interact with brands. Natural language processing (NLP) is a type of AI that can understand natural human language and replicate it through machine learning.

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How customer service chatbots are redefining support with AI

Intercom, Inc.

Artificial intelligence is radically redefining the customer service landscape. Nowhere is this radical change to the customer experience as apparent as in the new wave of chatbots. These may be questions like “how do I add more users?” A consistent user experience is created. or “what is your pricing?”.

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Ground Rules for Applying AI to Product Management

Mind the Product

The hype around artificial intelligence (AI) and machine learning has led to lots of jargon, so that this very powerful technique has become more difficult to understand. Machine learning being employed to recognize vehicles (Image: Shutterstock). AI can dramatically improve the user experience of products.