The Product Coalition

MARCH 29, 2018

Is your B2B product easy to sell and easy to renew? But if you’re working on a B2B product with a sales force, odds are you know what I mean. Yet most of the product community’s dialogue centers around the relationship with product and engineering. Refer to this analysis of 100 B2B SaaS Pricing pages. Easy to adopt.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

The Product Coalition

FEBRUARY 11, 2024

Photo by Iain Kennedy on Unsplash When I was a product lead at Imperva, there was a feature that engineering kept telling me required a rewrite. But you know how it is  — temporary things tend to remain permanently , and engineering kept raising a flag that this feature needs more work. Some even need to be left untouched.

Framework 105

Framework User Testing Customer Experience Definition 105

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  This is a must-close.  Product

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Usersnap

FEBRUARY 23, 2022

Every SaaS company, whether B2B or not, looks to get more intimately connected with their customers’ needs and pains to grow. SaaS product management is undoubtedly the engine that helps digital enterprises grow. How is SaaS Product Management the Central Nervous System to Product-Led Growth? Which one wouldn’t?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Product Talk

NOVEMBER 16, 2022

If Ellen’s name sounds familiar, you may recognize it because she’s both an active member of the CDH Slack community and was featured in a Product in Practice post about involving engineers in assumption testing. When I was at Meyer Sound, I was in a very central role between customers and engineers.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. Review company documents and presentations. Do your research.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

The Product Guy

MAY 7, 2020

Often, this is due to resource constraints rather than a lack of understanding of a PM role. Data PM: organizations dealing in data products (building AI/ML based products) prefer a PM with data science background so that they can appreciate the problems well and being able to work with data engineers/scientists.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One  But if we see this as a systemic problem, it can be less about individuals.  More

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

The Product Coalition

OCTOBER 19, 2020

To help illustrate the process, let’s say we’re an established B2B software company that makes vehicle inventory and sales products for the US automotive industry. Thus, it might be wise for us to create a sales system for smaller dealers (or even individual sellers). Step 7: Identify Indicators Step 7 and 8 are optional.

Technical Review 160

Technical Review Analytic Tools Research Software Automotive 160

Product Talk

DECEMBER 7, 2022

If you work on a B2B product, you have both customers and users. call center software used by internal customer representatives or inventory systems used by your colleagues), then your customers are your colleagues who use that software. Further reading: Product in Practice: Automating Customer Interview Recruiting at Zonar Systems.

User Testing 197

User Testing Reporting Tools Customer Experience Research Software 197

Userpilot

OCTOBER 4, 2022

The AARRR framework is important for B2B SaaS because it helps you nail down strategies to optimize every stage of the funnel starting from user signs, while also informing you of leaks in your funnel where conversion rates are low. What is the importance of the AARRR funnel for B2B software marketers?

Customer Experience 96

Customer Experience User Testing Onboarding KPIs Software Review 96

Intercom, Inc.

JANUARY 28, 2020

Enter GetAccept , the all-in-one platform for B2B sales teams that brings video, live chat, proposal design, document tracking and e-signatures together to simplify the life of a sales team. Using mentions, they can also collaborate seamlessly with engineering or sales teammates to solve customer issues. . Lead generation.

Customer Communications 138

Customer Communications Inbound Customer Experience Outbound 138

PMLesson's Ace the PM Interview

MAY 14, 2022

If you're interviewing for solutions architect roles, don't miss our Complete System Design Interview Course. Successful solutions architects and solutions engineers have a highly valuable skillset with a mixture of technical knowledge, communication skills, and B2B sales expertise. 💡 Hey there!

Research Software 52

Research Software Feedback Software Technical Review Software Review 52

Intercom, Inc.

DECEMBER 21, 2021

In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. But what if the manager role is not for you?

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. The best way to describe how a rocket engine works is just a controlled explosion.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. It’s a B2B SaaS application, think of it as a CRM. “The customers and their needs are completely missing from the systems we use.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

The Product Coalition

FEBRUARY 12, 2021

As data scientists and environmental engineers with our own air quality technology and APIs, we realized we were equipped to answer this demand?—?and we quickly realized that the psychology behind our B2B messaging wouldn’t translate for consumer audiences. and so our B2C product design journey began.

Data Visualization 86

Data Visualization Research Software Reporting Tools User Testing 86

Intercom, Inc.

NOVEMBER 20, 2018

At the very least, it is worth reading up on SPIN selling and the Sandler sales system , as these are popular sales methodologies among software companies and will help you think about how you structure your approach. For many B2B SaaS companies, inbound marketing represents a cornerstone of all marketing activity.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Sachin Rekhi

FEBRUARY 16, 2020

Google - The Anatomy of a Large-Scale Hypertextual Web Search Engine, written by Larry Page & Sergey Brin in 1998. For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. Vision: Product Walkthrough.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Mironov Consulting

FEBRUARY 27, 2023

I’ve sat through planning for scores of major B2B migrations, and implemented a half-dozen of my own.  Usually   Supporting decades of back revs consumes more engineering effort than building the future.  Usually the discussion is highly technical: APIs, data transformation, feature ladders.  But

Technical Review 69

Technical Review Customer Experience Software Review Data Visualization 69

Mironov Consulting

SEPTEMBER 23, 2023

Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.  Work ”)  No one cares how big the team is, how long it took to build, or how smart our engineers and designers are.

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

The Product Coalition

OCTOBER 5, 2021

To help get multiple perspectives, we typically do a Product Development Health Check with a product manager, a delivery manager and a lead engineer. To ensure you take a holistic approach, review these five key elements of your product development practice: Mindsets Organisation Practices Tools and Technologies Financials 1.

Weak Development Team 151

Weak Development Team Reporting Tools Research Software Feedback Software 151

The Product Coalition

FEBRUARY 11, 2023

During that time, I started a T-shirt printing business, took embedded systems classes for school kids, built an electronic automation device, incorporated a solar engineering, procurement, and construction (EPC) company, and built a food export business.

User Testing 78

User Testing Research Software Feedback Software Strategy 78

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). The challenge to the product managers is to translate these into a more functional plan for our engineering team. Second Attempt.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Mind the Product

APRIL 27, 2017

Bad Product Manager ” say that: “Written communication to engineering is superior [to verbal communication] because it is more consistent across an entire product team, it is more lasting, it raises accountability.“ . With a clickable prototype, an internal review board can see just how the finished product will look AND function.

Framework 111

Framework User Testing Research Software Feedback Software 111

The Product Coalition

MAY 6, 2020

Research is based on the investigation of each company’s expertise, domain knowledge, reviews, and rankings provided by the high-authoritative B2B analytics hubs and expert teams, such as Clutch.co, TechReviewer.co, IT Firms, GoodFirms.co, SoftwareWorld.co, The Manifest, and others. Fireart Studio Min. project size: $5000 Avg.

Research Software 78

Research Software Analytic Tools Feedback Software Development 78

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. They’ve maintained far more of their COVID-19 acceleration or of their 2020 acceleration, as we’ll call it, nearly every day through the end of December, mostly due to continued restrictions, particularly in travel. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Sachin Rekhi

OCTOBER 25, 2016

Relevant customer feedback can come from a gamut of sources and it's important to think about each source, the relative strengths and weaknesses of feedback from that source, and how it fits into your overall feedback system. Let's walk through ten of the most common sources of feedback: 1.

Product Research 120

Product Research Feedback Loop Feedback Software User Testing 120

Modus Create

FEBRUARY 4, 2021

For example, if an organization wants to upgrade its security infrastructure, the consultants would first investigate the state of the existing systems and then share actionable recommendations in a report. Digital consulting firms are not just analysts and consultants, but designers, marketers, engineers, project managers, etc.

Consulting 98

Consulting Reporting Tools Feedback Software Technical Review 98

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. The expertise and value we deliver to our clients have been recognized by the reputable B2B service rating platform, Clutch. Jives Media maintains an excellent rating of 5 out of 5, having over 93 happy clients reviews, according to Clutch.

Research Software 77

Research Software User Testing Technical Review Product Research 77

UX Studio

JUNE 30, 2023

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. Our shorter services are Expert Review , UX Audit , and Product Discovery.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

People-First Product Leadership

SEPTEMBER 17, 2023

To ensure I hit all the key topics, I asked individuals across the organization to do a review - anchoring on people the new PM would be working with directly. Sign up for internal training that covers company-wide policies and systems. Suggested approach for meet & greets: Take good notes!

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

The Product Coalition

DECEMBER 14, 2019

After in-depth market research, analysis, and long hours of profiling Clutch, GoodFirms, TopDevelopers, LinkedIn, Crunchbase, and a tone of other high-authority B2B ranking platforms and business directories, I can ensure you that they are the best. DCFS (foster care), American Heart Association, and many more.

Analytic Tools 79

Analytic Tools Research Software Software Developers Software Development 79

Gainsight

SEPTEMBER 22, 2022

healthcare systems and in search of ways for healthcare providers to provide better care, more efficiently. Inovaccer works with over 37,000 providers across over 50 health systems with the purpose of consolidating healthcare and patient data to build a single system of record for its customers. “We That is a winning system.

Healthcare 52

Healthcare Analytic Tools Feedback Software Customer Experience 52

Amplitude

MARCH 28, 2019

As the name suggests, dynamic configuration is the ability to change the behavior of a system on the fly. Most companies will have dynamic configuration of some kind, and some even develop their own systems for it such as Netflix’s Archaius or Twitter’s ConfigBus. Related Reading: How to Build Product-Oriented Engineering Teams.

Software Review 72

Software Review Weak Development Team Data Visualization Systems Review 72

Gainsight

FEBRUARY 9, 2023

B2B and B2C. While more companies are making partner channels a key growth strategy, they need to start thinking about how they’ll close the loop on co-marketing and co-selling to determine how, um … “co-customer successing” is part of their revenue engine. Time for an executive business review (EBR)? All over the world.

Customer Experience 52

Customer Experience Research Software User Testing Customer Feedback 52