Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. Click here to read the blog. But in general, our clients don’t think about product features first; they think about the business challenges they have to solve.

Webinar 71

Webinar Blog Customer Experience Customer Feedback 71

Product Talk

FEBRUARY 14, 2024

There are all kinds of ways to introduce continuous discovery habits. And if you’re really excited about an idea, you might look for opportunities to share it outside your company with the broader product community. Today’s Product in Practice features a continuous discovery champion who did all three.

Analytic Tools 221

Analytic Tools Research Software Product Research Data Visualization 221

Userpilot

APRIL 21, 2024

From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. Next, create user personas. It helps create in-app experiences to optimize user conversions.

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

Mixpanel

APRIL 18, 2024

For one, in an ideal scenario, any new feature release requires a healthy amount of testing and, unlike B2C companies which build for general consumers and might have millions of users, most B2Bs are lucky to have a few thousand people regularly using their products. They’re the end consumers of this training, after all.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

FEBRUARY 26, 2024

TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond. Start building your marketing conversion funnels but creating all product user personas. Want to learn more about funnel analytics in Userpilot?

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Business of Software Conference

OCTOBER 23, 2019

How does your company’s product provide a solution for the pain points of your target customers and how do you talk about it through the sales cycle? How does your company’s product provide a solution for the pain points of your target customers and how do you talk about it through the sales cycle? BoS2019 was no different.

Blog 45

Blog User Friction Customer Experience Events 45

Userpilot

APRIL 3, 2024

A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. TL;DR A resource center provides tailored content to aid users in problem-solving your product. Follow these 6 essential steps to create a resource center: Define the user personas of your product.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Andrew Chen

FEBRUARY 26, 2024

This is advice I’ve been giving to people for years, and it’s shaped by my own experience — after all, I moved to the Bay Area in 2007 and it completely changed my life. The amazing thing about SF tech culture was that this worked! How to add to each convo You might ask, what do you end up talking about?

User Testing 123

User Testing Customer Experience Blog Events 123

Userpilot

MAY 1, 2024

In this post, we’ll cover the most important things you need to know about building a successful community without wasting your precious resources. They ask questions, provide answers, share experiences, and contribute to user-generated content. Ultimately, building a community is a win-win situation for its owners and members.

Feedback Software 102

Feedback Software Customer Feedback User Testing Customer Experience 102

Userpilot

APRIL 10, 2024

In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Create different formats of resources.

Feedback Software 103

Feedback Software Analytic Tools Research Software Data Visualization 103

Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Userpilot

APRIL 30, 2024

If you’re interested in learning more about Marty, including his background and top blog and podcast recommendations, continue reading ahead. Top Marty Cagan books product managers should read With all that experience, Marty surely has tons of strategies and insights to share. Who is Marty Cagan?

Analytic Tools 105

Analytic Tools Research Software Feedback Software Books 105

Lenny Rachitsky

JANUARY 4, 2024

His direct reports have gone on to lead user research at Figma, Notion, Slack, Robinhood, Duolingo, AllTrails, and more. In our conversation, we unpack the transformation that the user-research field is experiencing. Find the transcript for this episode and all past episodes at: [link].

User Testing 103

User Testing Research Software Product Research UX 103

Userpilot

MARCH 6, 2024

In practice, all 3 often overlap. This helps create user personas. To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation. When users adopt the core features, trigger secondary onboarding experiences to introduce more complex functionality.

Analytic Tools 104

Analytic Tools Data Visualization Research Software Onboarding KPIs 104

The Product Coalition

FEBRUARY 20, 2023

It states that if 40% or more of your users would be “very disappointed” if they could no longer use your product, then you’ve achieved product-market fit. Marc Andreessen describes PMF in his 2007 blog post : “You can always feel when product/market fit is not happening. What Marc mentions above are all lagging indicators of PMF.

User Testing 167

User Testing Product Research Product Marketing Customer Feedback 167

Userpilot

NOVEMBER 2, 2023

TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users. Most companies use all 3 strategies to some extent. Search Engine Optimization (SEO) allows companies to reach more users with their content. This is the main question we explore in the article.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

UX Studio

APRIL 19, 2024

To make image and video generation tools more reliable and to increase creatives’ trust in them, we should take a critical look at the current user experience with these tools. In the following blog post, we’ll explore some of the issues and provide solutions for creating a better image-generation experience.

Generative AI 84

Generative AI Research Software Feedback Software Customer Experience 84

Userpilot

MAY 2, 2024

Quality customer support and training equip users with the knowledge to overcome challenges and leverage the product’s full capabilities. It keeps the product fresh and users engaged. It keeps the product fresh and users engaged. Use product analytics to find friction points and anticipate user churn.

Onboarding KPIs 111

Onboarding KPIs Customer Experience Feedback Software Analytic Tools 111

The Accidental Product Manager

OCTOBER 30, 2023

Image Credit: Juska Wendland Ok, so I think that we all have to agree: the metaverse has arrived. If you enjoyed the book / movie “Ready Player One” you know what I’m talking about. If you enjoyed the book / movie “Ready Player One” you know what I’m talking about.

User Testing 138

User Testing Product Management Product Manager Entertainment 138

Userpilot

MAY 21, 2023

Feature releases make products more useful and valuable for users. New feature ideas come from customer requests, tracking user behavior and their pain points , customer feedback , and your competitors. Always beta-test your features before releasing them to the whole user base. Book the demo to see how!

Onboarding KPIs 97

Onboarding KPIs Feedback Software User Testing Product Research 97

Userpilot

JULY 15, 2022

The dark funnel refers to all the hidden touchpoints a user goes through in their customer journey. Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. What is the dark funnel in SaaS? The Dark Iceberg.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

The Product Coalition

APRIL 8, 2024

An article on Product School’s blog claims it may be slightly less than that, but it’s still a significant increase for many technical roles, especially support roles. An article on Product School’s blog claims it may be slightly less than that, but it’s still a significant increase for many technical roles, especially support roles.

Product Management 107

Product Management Product Manager Customer Experience User Friction 107

The Product Coalition

NOVEMBER 30, 2022

After reading 40 articles about demand generation, I’m here to say that you would be surprised at what these articles have in common. Possibly your company will spend tens of thousands of dollars on data cleanliness to get rid of all the fake email addresses I give you. why is it valuable? is it fit for my use case?) Maybe further.

User Testing 118

User Testing Customer Feedback Feedback Software Reference 118

UX Planet

DECEMBER 18, 2023

As we approach 2024, the demand for user-centric design expertise continues to surge, making it a prime moment to explore the best resources, bootcamps, and courses that can propel your UX journey to new heights. The Inside Design Blog and Newsletter Dribbble Dribbble is the world’s leading community for designers.

Certifications 78

Certifications Software Review Customer Experience UX 78

Userpilot

DECEMBER 20, 2022

Key awareness stage KPIs are ad clicks, blog post views, and SEO rankings. With Userpilot, you can track marketing funnel KPIs by creating welcome screens to collect user data, tracking in-app user interactions, using custom goals to analyze the customer journey , and sending microsurveys to gather customer feedback.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 98

Lenny Rachitsky

APRIL 2, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Growth at Duolingo has continued to go exponential, and VP of Engineering Sean Colombo has been there through it all. Subscribe now P.S. Check out my recruiting service (helping you hire Sr. But the story didn’t end there.

Analytic Tools 118

Analytic Tools Customer Experience Weak Development Team Data Visualization 118

Mixpanel

JANUARY 12, 2023

If you know a thing or two about product development, you’ve heard of the “a-ha” moment. It’s the “pivotal moment when a new user first realizes the value of your product and why they need it,” according to Appcues. Product and growth managers often build onboarding flows that get users to this moment fast. Keyword research.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

Userpilot

MAY 12, 2022

Product announcement involves all the marketing activities to promote and successfully launch a new product or feature. Your new product announcement should include information on the target customer group, why it’s being introduced, how it’s going to benefit the users, and how to best take advantage of it.

Feedback Software 98

Feedback Software Research Software Product launches User Testing 98

Userpilot

JANUARY 16, 2024

Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. Beginner-friendly books to learn the UX design process and boost creative confidence Are you starting your UX design journey or simply curious about what the field is about? Get the book.

User Testing 105

User Testing Books Customer Feedback Customer Experience 105

Business of Software Conference

SEPTEMBER 26, 2023

I wanted to send one of this year’s speakers a link to her blog post, Presentation Skills Considered Harmful recently and sadly, her blog is no longer live. You can watch all her talks, Web 2.00 business models, Building the minimum Badass user, Building the minimum bad ass user.

Customer Feedback 52

Customer Feedback Blog Presentation Customer Experience 52

The Accidental Product Manager

FEBRUARY 19, 2024

I mean go just about anywhere these days and you’ll find kids and adults with their noses buried in their mobile phones watching short videos that have been made for the TicTok platform. Today, a survey shows TikTok is the third-most used social media app across users of all ages, topping Twitter, Snapchat, Pinterest and LinkedIn.

User Testing 73

User Testing Product Management Product Manager Product Research 73

UX Studio

MARCH 1, 2024

In today’s AI-driven world, the excitement about artificial intelligence is widespread, with numerous tools available to shape our lives and the world. Our blog post guides you through the maze of AI research tools. This blog post is not about AI tools in general but specifically about UX research tools.

Data Visualization 97

Data Visualization Research Software Product Research Analytic Tools 97

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Identify friction areas.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JULY 2, 2022

use a blog post to explain in detail, the reasons behind the price increase and how it will affect your various customers. send a personalized price increase email to ensure your customers find out about the price hike from you first. business growth must be sustained by more expensive tools and a larger workforce.

User Testing 98

User Testing Feedback Software Customer Experience Customer Feedback 98

Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. Product management is a cross-functional role responsible for all stages of product development. Blogs will give you insight into all aspects of product management in easy-to-digest bites.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

JUNE 3, 2022

We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. Product marketing resources include different formats, from video content to podcasts, blogs, and best tools.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

Userpilot

JUNE 30, 2023

TL;DR Content localization is the process of adapting your content so that users in different countries feel as if it was originally written for them. It enables them to reach audiences across the globe to drive market expansion and product growth. Our article provides guidance for SaaS teams on how to effectively localize their content.

Research Software 98

Research Software Analytic Tools User Testing Onboarding KPIs 98