Product Talk

JUNE 19, 2024

I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. And I like to use opportunity solution trees to visualize our work to help us stay aligned on what we think we know. Everything we do in discovery is in service of that. Too many generative AI tools miss this point.

Generative AI 337

Generative AI Product Research Feedback Software Analytic Tools 337

Alchemer Mobile

APRIL 14, 2022

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. The Media and Entertainment app category is broad, encompassing everything from news to games to sports, and consumer expectations and behavior vary between industries. Data included: Ratings and reviews.

Feedback Software 278

Feedback Software User Testing Technical Review Customer Feedback 278

Alchemer Mobile

MARCH 23, 2022

Christy and Ashley share findings from Apptentive’s annual mobile app engagement benchmark report , which is based on data from more than 1 billion mobile consumer voices. They share insights applicable across the mobile landscape, as well as benchmarks specific to your industry.

Data Visualization 246

Data Visualization Entertainment Healthcare Webinar 246

Alchemer Mobile

DECEMBER 22, 2020

COVID-19 dramatically impacted how we live, learn, work, socialize, shop, and entertain ourselves. It has also changed how we interact with our favorite stores, restaurants, and service providers – even our healthcare providers. Here are some of the top mobile customer trends from 2020 and what they mean for your brand.

Feedback Software 245

Feedback Software User Testing Reporting Tools Data Visualization 245

Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. It is also about changes in how cross-functional teams access, make sense of, and act on complex behavioral data. Data Literate. And all those choices, and those screens, are turning us into experience snobs. Sustainable Growth.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

Mind the Product

JANUARY 6, 2020

In my experience from working on data-driven products, I’ve found that a broad definition of AI helps me to focus on defining the problem I’m trying to solve, rather than fixate on specific techniques to use in the solution. Most products we work on require decision-making based on data, though the method for making decisions can vary.

Artificial Inteligence 176

Artificial Inteligence Data Visualization Product Management Product Manager 176

AB Tasty

JUNE 17, 2025

E-commerce has completely changed the way shoppers interact with their favorite brands. From the continued rise of mobile commerce to virtual-reality try-on tools and AI customer service, some consumer trends have proven to be evergreen while others fall out of fashion in a season.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

Mind the Product

DECEMBER 12, 2017

Until only a few years ago, large companies had an IT advantage over their smaller rivals – some commentators still give large companies an advantage when it comes to the use of Big Data. Social Media and Brand Reputation. Customers complain and this can be especially damaging to our brand and reputation.

Data Visualization 150

Data Visualization Reporting Tools User Testing Analytic Tools 150

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Brands shifted focus to improving long-term retention. 63% of consumers who were proactively engaged in Q1 were still seen later in the year (Q3-Q4).

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

MARCH 30, 2025

A step-by-step walkthrough on how to send push notifications There are many ways to implement push notifications in your app but I simplified this into 5 easy (but unskippable) steps: Step 1: Select and implement the right push notification platform Sounds obvious, but I cant stress enough how impactful it is to choose the right tool.

Analytic Tools 65

Analytic Tools Data Visualization Onboarding KPIs User Testing 65

Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category.

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 84

Data Visualization Research Software Reporting Tools Analytic Tools 84

Userpilot

MARCH 15, 2021

In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework. They’re looking to be entertained.” To harness the incredible value of product-led growth, you need to have the right engagement tools.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

MAY 27, 2024

Customer perception can make or break your brand reputation. Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement ! Track behavioral data : Use feature tagging and event tracking to analyze product usage.

Feedback Software 105

Feedback Software User Testing Analytic Tools Customer Feedback 105

Modus Create

MARCH 14, 2023

Audi — Reducing Marketing Costs with Unreal Engine Automobile Audi, a subsidiary of Volkswagen AG, had a high dependence on external service providers to create visuals for its products. Hasbro — Regaining Momentum with Omnichannel Marketing Toys and Entertainment Hasbro’s stock prices tell a fantastic story.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Userpilot

SEPTEMBER 19, 2024

In this article, we’ll delve into the art of preloader design specifically for SaaS products, showcasing best practices and inspiring examples that keep users informed and entertained. However, they slightly differ in their implementation and visual presentation. The most common tool here is a basic progress bar.

Research Software 105

Research Software Customer Experience Data Visualization Entertainment 105

Userpilot

SEPTEMBER 30, 2024

A messaging strategy is a marketing framework /plan that outlines how your brand communicates its key messages and unique selling proposition to its target audience. Differentiation : Strategic messaging highlights what makes your brand unique, showcasing features and benefits that set you apart from competitors.

Messaging 111

Messaging Research Software User Testing Analytic Tools 111

Userpilot

JUNE 11, 2024

TL;DR Interaction design is the practice of crafting engaging and intuitive interfaces for digital products and services. 2D: Visual representations. Dribble even uses error messages to show brand personality. Interaction design is the practice of crafting engaging and intuitive interfaces for digital products and services.

Data Visualization 100

Data Visualization Feedback Software Analytic Tools Research Software 100

Mind the Product

MARCH 31, 2020

The Australia and Singapore Government digital services. Throughout the event, they’re making sure you can visit them digitally, and access their resources and insights, from wherever you are in the world. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience. SafetyCulture.

Customer Experience 162

Customer Experience Product Research Feedback Software Data Visualization 162

The Product Coalition

APRIL 17, 2023

However, generative AI, a relatively new area, has become a game-changer in data generation and content creation. Generative AI develops new data that resembles existing data while adding distinctiveness to it using machine learning techniques. To produce fresh data, each of these models employs a distinct approach.

Generative AI 156

Generative AI Feedback Software Research Software User Testing 156

The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. The voice search feature is supported by all the major smart TV producers.

Feedback Software 157

Feedback Software Technical Review Weak Development Team User Testing 157

Userpilot

SEPTEMBER 4, 2023

At the upcoming Product Drive Conference, seasoned entrepreneur Melissa Kwan will share invaluable insights in her talk on the potential pitfalls of over-relying on blue ocean strategy. With globalization and advancing technology, products and services are becoming commoditized faster than ever. Register here for FREE! billion.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Userpilot

OCTOBER 20, 2022

To improve NPS, send NPS surveys throughout the user journey, get qualitative feedback, offer personalized to detractors and passives, and combine NPS surveys with other microsurveys to get more in-depth insights. An NPS survey simply asks users how likely they are to recommend your product or service to others on a scale from 1 to 10.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Intercom, Inc.

FEBRUARY 17, 2022

In this episode, we sat down with Doug to chat about embracing the mojo and creating a brand strategy that connects with the audience and stands out from the crowd. Here are a few key takeaways: You can usually discover the brand’s voice by talking to the passionate, excited, hard-working employees in your company. Short on time?

Marketing 209

Marketing B2B Branding Data Visualization 209

Userpilot

NOVEMBER 8, 2022

Your customers are already enjoying the benefits of tech-driven engagement from other brands and will naturally expect the same from you. Customer engagement technology helps to increase engagement and reduce churn through in-depth analytics, personalization, better communication, and engagement at scale. Let’s explore those.

Analytic Tools 98

Analytic Tools Feedback Software Customer Communications Customer Experience 98

Mind the Product

DECEMBER 13, 2018

It’s testament to the appeal of Manchester and its product community that we’ve been able to attract some of the world’s best speakers from some phenomenally interesting brands. It powers THG’s own brands, including lookfantastic, MyProtein, ESPA and Glossybox, as well as such international giants as Nintendo and Honda.

Analytic Tools 152

Analytic Tools Research Software Data Visualization Government 152

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. 17 customer success best practices you can apply in any SaaS include: Tailoring the onboarding experience using customer data to increase retention and success.

Analytic Tools 99

Analytic Tools Feedback Software Research Software Customer Experience 99

The Product Coalition

MAY 17, 2021

Even though movies and TV shows see a lot of viewership on video subscription service platforms, customers aren’t averse to watch any form of the niche they love performed live. In addition, it also provides analytics, end-to-end development support, video CMS and more features necessary to set up your service.

Analytic Tools 95

Analytic Tools Data Visualization Entertainment Customer Experience 95

The Product Coalition

MAY 13, 2020

Setting Yourself Up For Email Marketing Success Engaging in successful email marketing campaigns will require the use of specific types of data. If you have a bulk list of emails, you need to use the right tools to verify the legitimacy of each one. Modern consumers want to be entertained by the emails they receive.

Product launches 146

Product launches Product Marketing User Testing Marketing 146

Mind the Product

APRIL 25, 2017

Despite a few successes, I’ve mostly learned hard lessons about innovation from each side of the table, especially around launching new disruptive video products and services. The two charts below, based on Nielsen data from the US, tell the story. I’ve also learned a lot about building teams, not just products.

Analytic Tools 93

Analytic Tools Product Management Product Manager Data Visualization 93

Userpilot

JANUARY 18, 2022

Implement a preloader to make the product or app look more professional, reinforce the branding and product positioning, make the waiting time pass more quickly, and ultimately stop users from leaving the page or app before it’s ready to use. A preloader reinforces branding. Jump straight to see the examples here.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Customer Experience 98

The Product Coalition

FEBRUARY 21, 2023

SaaS offers similar benefits, giving subscribers reliable access to continually updated services. For example, streaming product monetization and pricing models offer options that align with how users prefer to engage in streaming entertainment. The subscription-based model has become famous for a reason: It provides consistent value.

User Testing 157

User Testing Customer Experience Product Research Research Software 157

The Product Coalition

NOVEMBER 1, 2022

Hence, service providers will identify the relationship between tourism and customer behavior. Predicting consumer behavior in tourism helps firms serve tourists better and meet their requirements during their stay. They include service quality, product quality, price, emotions, seasonality, age, etc.

Research Software 141

Research Software Feedback Software User Testing Travel 141

Amplitude

JUNE 23, 2020

So we’re here to explain what retention rate is, why retention and customer experience (or CX) go hand in hand, and how companies use product analytics to build great customer experiences. In the same Zendesk study, 58% of customers stopped buying from a company after a bad experience, and 52% switched to a competitor’s product or service.

Customer Experience 87

Customer Experience Data Visualization Customer Feedback User Testing 87

Innovatemap

JANUARY 27, 2025

Engineers, developers and data scientists pushing the limits of whats possible. They build the tools, the platforms and the systems that make something like the internet a reality. The biggest leaps in innovationthe internet, the cloud, SaaS, etc.always start with the technology. This is where we are today with AI.

UX 52

UX Entertainment Advertising Customer Experience 52

Amplitude

DECEMBER 4, 2020

People interact with brands online across different devices and touch points that don’t necessarily have a linear relationship. Fortunately, customer analytics software can help uncover these different inflection points and phases. Customer analytics involves methodically examining customer behavioral data to make business decisions.

Analytic Tools 64

Analytic Tools Customer Experience Data Visualization Weak Development Team 64

Alchemer Mobile

JUNE 15, 2024

Aberdeen Strategy & Research reports nearly 80% of companies are turning to AI for their data-driven business activities, specifically customer interactions. Aberdeen also reports using AI across key business activities leads to 81% greater decreases in service costs and more than five times growth in annual company revenue.

Artificial Inteligence 100

Artificial Inteligence Feedback Software Reporting Tools Analytic Tools 100