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Bankers Think UX Is A Joke Until They See This Digital Brand Framework For Finance

UX Planet

The rapid shift to digital-first lifestyles has disrupted traditional financial services, forcing companies to rethink their approach to branding. Todays customers expect financial brands to deliver deeply personalized, seamless digital experiences at every touchpoint, consistently reinforcing what they stand for.

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2021 Engagement Benchmarks for Education Apps

Alchemer Mobile

While concerning, this is a solvable problem for mobile teams in 2021 as people slowly begin to get back into a normal groove with their education systems and preferences. Ratings, Reviews, and Interactions. Surveys and Messages.

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Engagement Benchmarks for Retail and eCommerce Apps

Alchemer Mobile

While some companies took a hit due to widespread lockdowns, those who swiftly adopted the digital shift won market share and, ultimately, new loyal customers during a difficult time for consumers. Ratings and Reviews. star rating, and had 488 app store reviews. star rating, and had 7,549 app store reviews.

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The three strands of brand authenticity

Intercom, Inc.

One of the biggest determining factors of a company’s success is the clarity of its message, and how that clarity comes across in every interaction across the product and brand. Brand Identity: When customers interact with your brand, is your value proposition clear? Three reasons companies get this stuff wrong.

Branding 209
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2021 Engagement Benchmarks for Utilities Apps

Alchemer Mobile

issues with supply chains, global price drops, and budget constraints impacted each brand differently. Ratings and Reviews. Travel apps ratings and reviews were around or slightly lower than macro app averages. star rating, and received 319 app store reviews. star rating, and had 1,223 reviews.

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Engagement Benchmarks for Food and Drink Apps

Alchemer Mobile

Ratings and Reviews. Food and Drink app ratings and and reviews were slightly higher than macro averages across both iOS and Android, particularly within the Restaurants category. star rating, and had 1,223 app store reviews. star rating, and had 4,695 app store reviews. star rating, and had 4,695 app store reviews.

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From Adobe to Walmart: How Sprinklr won over the world’s most valuable brands

Intercom, Inc.

The rise of review sites, messaging apps, and online forums has flipped the relationship between brands and their customers on its head. Where once brands could control what was said of them, today’s customers are well-placed to talk back and to one another – on any platform.

Branding 209