Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? Building a funnel starts with customer research to identify their needs and pain points , using tools like product analytics, surveys, and interviews. Regularly gather customer feedback, for example, via in-app surveys , to enhance their experience and retain them.

Analytic Tools 104

Analytic Tools Data Visualization Research Software Onboarding KPIs 104

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. In this project, we redesigned the information architecture of the cloud-based permission system for Hungary’s best-known architectural design software. How we created role personas.

Research Software 46

Research Software Feedback Software Information UX 46

Userpilot

NOVEMBER 2, 2022

10 ways to add value to products in SaaS. To prioritize features, do market research, encourage feature requests , and use prototyping and fake door tests to validate your ideas. Keep striving to improve customer satisfaction by running in-app CSAT surveys and then acting on customer feedback with product improvements.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

UX Studio

APRIL 25, 2019

A snapshot of tools and techniques. You also want to identify more effective communication channels, so you don’t waste money and effort on the wrong platforms. It can differentiate you from the competition, project positive feelings or make it easier for customers to remember and choose your product over others. Brand affinity.

User Testing 73

User Testing Product Research Research Software Data Visualization 73

Userpilot

JANUARY 18, 2021

If you’re a SaaS company that wants to grow faster, you should definitely be thinking about Product Activation Rate Optimization: raising the percentage of users who stick around long enough to experience the value of your product. The time tracking feature doesn’t differentiate between billable and non-billable time. Wrapping Up.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

DISQO

DECEMBER 30, 2017

But the market is constantly changing due to the political environment and the daily emergence of new health technologies. We want to change that paradigm and be a partner – that’s what drives truly differentiated value to our members.”. Building healthcare solutions involves overcoming a number of challenges.

Feedback Software 49

Feedback Software User Testing Healthcare Systems Review 49

DISQO

DECEMBER 30, 2017

But the market is constantly changing due to the political environment and the daily emergence of new health technologies. We want to change that paradigm and be a partner – that’s what drives truly differentiated value to our members.”. Building healthcare solutions involves overcoming a number of challenges.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

DISQO

DECEMBER 30, 2017

But the market is constantly changing due to the political environment and the daily emergence of new health technologies. We want to change that paradigm and be a partner – that’s what drives truly differentiated value to our members.”. Building healthcare solutions involves overcoming a number of challenges.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

DISQO

DECEMBER 30, 2017

But the market is constantly changing due to the political environment and the daily emergence of new health technologies. We want to change that paradigm and be a partner – that’s what drives truly differentiated value to our members.”. Building healthcare solutions involves overcoming a number of challenges.

Feedback Software 40

Feedback Software User Testing Healthcare Systems Review 40

UX Planet

JANUARY 16, 2024

Lack of research skills: Conducting effective research requires specific skills and tools. Online surveys, social media polls, and free or low-cost research tools can provide valuable insights. Also, two heads are better than one: your colleagues and external partners can provide valuable feedback. It’s a worthwhile investment.

Branding 88

Branding User Testing Product Research Data Visualization 88

Department of Product

JULY 29, 2022

For example, Cash App users may download the free app to receive a reimbursement from a friend or family member, but then decide they prefer the user experience and add direct deposit. All these services that compete with local banks are possible with the same app downloaded for peer-to-peer payments.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

People-First Product Leadership

MARCH 10, 2024

Subscribe now What is product sense At a high level, product sense is understanding what makes for a high-quality product for your customers (empathy) and having strong, validated opinions about what solutions will be successful (creativity). Definition - Refine your knowledge by testing the riskiest hypothesis.

User Testing 59

User Testing Product Research Customer Feedback Research Software 59

Product Solving

AUGUST 26, 2020

During the building phase you are testing the removal of friction by getting users to test your product and provide feedback. From hurting your users, to affecting other parts of your product, to collapse of an entire system, sometimes friction is what holds everything together. Download the app.

Feedback Software 52

Feedback Software User Testing Customer Experience Systems Review 52

UX Studio

OCTOBER 24, 2017

Why test the product/prototype each week and with only five user tests per iteration? It related to UX experience and attitude (openness to feedback and ability to adapt). In most cases we work closely with “just” the product owner, who unfortunately does not make the final decision. We use it more as a feedback tool.

Research Software 76

Research Software Feedback Software User Testing UX 76

UX Studio

JULY 20, 2017

There are several moments during a product design process when a team needs to make decisions because they have hundreds of ideas but no time to test them all. In this case study, you can follow a five-step guide to how we simplified complex design problems and made quick decisions to speed up the process.

User Testing 70

User Testing Research Software Feedback Software Customer Experience 70

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. It might seem like a time sink at first, but thoroughly researching solutions will save you time in the long run. Gainsight PX is a complete Product Experience Platform.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Balsamiq

JULY 13, 2018

It's been such a rewarding process to spend an hour with a real customer talking about their real problems and how they use Balsamiq for a real use case. So for this month's case study, I spent a little more time talking to Raguram Venkatesan , a customer and Product Manager in Florida. What was your path to your current role?

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Instead, we decided to focus on customer engagement tools for in-app engagements in SaaS products. . Let’s dive in!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

The Product Coalition

SEPTEMBER 2, 2019

And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It’s obvious that these tools were developed with little or no customer participation. they don’t get any feedback to understand whether or not they’re on the right track.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Balsamiq

JULY 13, 2018

It's been such a rewarding process to spend an hour with a real customer talking about their real problems and how they use Balsamiq for a real use case. So for this month's case study, I spent a little more time talking to Raguram Venkatesan , a customer and Product Manager in Florida. What was your path to your current role?

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. With globalization and advancing technology, products and services are becoming commoditized faster than ever.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Userpilot

JANUARY 20, 2024

We also show you how to create a message map for your SaaS! Message maps allow organizations to differentiate themselves effectively from competitors by creating clear and distinct messaging that highlights the brand’s or product’s unique value proposition. This is one of the questions we answer in this article. Let’s get to it!

Messaging 100

Messaging User Testing Research Software Analytic Tools 100

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. With globalization and advancing technology, products and services are becoming commoditized faster than ever.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Mind the Product

MAY 6, 2020

We were also able to identify content opportunities that would help to differentiate the new site from other information sources. Moorfields did an amazing job of getting groups of people to test for us. With that in mind, having so many testers with such a range of needs and technology was extremely helpful. test of the labels.

User Testing 92

User Testing Data Visualization Product Research Research Software 92

Mind the Product

APRIL 12, 2017

Product management teams often ask themselves if third-party integration is right for their software product roadmap. Because of this, look through product management job descriptions and you’ll find many that mention third-party software integration, APIs, strategic partnerships, and so on. We knew what they needed right off the bat.

Reporting Tools 124

Reporting Tools Feedback Software User Testing Customer Experience 124

Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do? What are people doing right now?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise 114

Enterprise User Testing Feedback Software Technical Advisors 114

The Product Coalition

MARCH 17, 2020

In the world of SaaS (software as a service) it usually comes down to one person who devises a strategy for developing and unraveling a perfect product. For example, creating case studies includes approaching potential partners, tracking their results, writing a study, and promoting it using SEO strategy or through paid campaigns.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. And also stay closely connected with UX and technology trends. So there was an app for that.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

UX Planet

FEBRUARY 26, 2024

Conducting an audit of a web app or a mobile app ( generally an heuristic analysis ) B. Following a prompt that requires producing a certain type of deliverables/artifacts generally related to the design or redesign of a web app or a mobile app. A total of 9 threads were selected for analysis.

User Testing 86

User Testing Research Software Data Visualization Feedback Software 86

The Product Coalition

NOVEMBER 16, 2020

Photo by Ryan Quintal on Unsplash This is the second part of a case study regarding Soundcloud’s content categorization and exploration of strategic opportunities. Liked tracks could be treated as a playlist and we could also have “Liked Mixes” and “Liked Podcasts” as we now differentiate the content.

Product Research 82

Product Research Positioning Customer Experience Research Software 82

UX Studio

JANUARY 17, 2024

When the input from the business is coming to you start thinking about hypotheses first, not the solution. This is the main mental model shift because as designers, we start thinking about solution. So I wouldn’t even differentiate that. It will be not connected to the hypothesis and what you want to test.

User Testing 74

User Testing Research Software Customer Experience Product Research 74

The Product Coalition

JANUARY 26, 2021

Those are the differentiators.” — Dan Pink, Atlassian interview By painting a picture of a world that had transitioned to sustainable energy, Musk was giving his employees a unified sense of meaning, reinforcing what sits at the centre of providing purpose? At Hidden, the GV Design Sprint is a key tool in our product innovation arsenal.

Vision 183

Vision Product Research User Testing Workshop 183

Userzoom

APRIL 23, 2020

Then demonstrate how you could mitigate those issues from the very beginning through user research and usability testing. Question: How would you suggest leading with metrics when testing a new product/feature with no benchmarks to measure against? Remember, when in doubt, speak to them in “money” terms.

Webinar 83

Webinar Product Research User Testing UX 83

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. UX design is a field that requires combining different skills - from user research and data analysis through UI and graphic design to testing and business competencies.

User Testing 73

User Testing UX Data Visualization Research Software 73

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. UX design is a field that requires combining different skills - from user research and data analysis through UI and graphic design to testing and business competencies.

User Testing 40

User Testing UX Data Visualization Research Software 40

UX Studio: Product Management

MARCH 31, 2019

What differentiates San Francisco UX/UI agencies form the rest (if anything). Design requires frequent feedback and external views. They should present case studies with actual UX process and design decisions. One thing you will find on almost every design studio website: case studies.

UX 65

UX User Testing Technical Review Development Team Review 65