Case Study Inbound UX 
Intercom, Inc.
OCTOBER 13, 2020
Case study: Resolution Bot. Support teams get a lot of repeated inbound questions, which get tedious to answer. You might think that for an ML product, the UX is less important than usual – but actually, it’s worth going particularly deep on UX when starting an ML project.
Mixpanel
AUGUST 21, 2019
To illustrate, I’ll share a case study in which identifying trends in user behavior and understanding “the why” helped us supercharge user engagement and reduce churn. Highly engaged users regularly set vacations in the app, which automatically rejected all inbound leads while they were on vacation.
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Userpilot
MARCH 9, 2023
In this case study, we’re going to explore how ClearCalcs improves their user activation with in-app experiences built in Userpilot , and how cohort analysis helps them see the impact of their experiences on activation rate between different user cohorts and experiment in a data-driven way.
Userpilot
JULY 29, 2024
Userpilot shares case studies as part of its product campaigns. Userpilot shares case studies throughout product marketing campaigns Case studies are a powerful form of social proof because they provide tangible evidence of a product’s effectiveness. Implementation and solution. Results and benefits.
Userpilot
FEBRUARY 25, 2021
Outbound vs. Inbound. Inbound and Outbound Success Stories. The most common content marketing assets are: Blogs Whitepapers Case studies Videos Infographics Webinars Software demos Customer Testimonials. Inbound VS. Outbound for SaaS Marketing. Choosing the right mix of inbound and outbound is like a stew.
Intercom, Inc.
JANUARY 11, 2023
Successful companies nurture a variety of customer journeys and revenue streams, from inbound leads and self-serve users to sales-assisted campaigns and ABM. While it might look useful and easy to set up, it not only increases friction in the UX – it’s not as accurate as you might think.
Mixpanel
AUGUST 21, 2019
To illustrate, I’ll share a case study in which identifying trends in user behavior and understanding “the why” helped us supercharge user engagement and reduce churn. Highly engaged users regularly set vacations in the app, which automatically rejected all inbound leads while they were on vacation.
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