The Product Coalition

AUGUST 16, 2020

The Full HP Ltd team translates texts for Blocky Cars and Mad GunZ using Nitro professional online translation service , and agreed to share some of their lifehacks with us: how to maximize ASO optimization results how to get on the home page of Google Play the benefits of releasing a game on alternative platforms?—?and and much more!

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User Testing Technical Review Customer Experience Data Visualization 114

ProductPlan

JULY 2, 2021

Our library of content helps thousands upon thousands of product people every month continue their education and understanding of the product space, thought-leadership, best practices, and trends, all for free. As such, you will find pieces on ProductPlan’s culture, thought leadership, and product releases on the blog.

Webinar 85

Webinar Reporting Tools Education Leadership 85

Userpilot

APRIL 28, 2023

Product and new features announcements You must consider core elements when announcing products and new features and offering educational resources for such releases while creating a knowledge base. These announcements can include feature releases, updates on the product roadmap, or developments for an app in the product development stage.

Analytic Tools 73

Analytic Tools Feedback Software Research Software Data Visualization 73

Gainsight

MAY 31, 2023

The G2 Spring 2023 Grid Report for Customer Success was released, and it ranked the top 10 Customer Success solutions on two axes: Market Presence and Customer Satisfaction. Gainsight CS, the company’s customer success platform, has earned accolades from G2 in two different categories.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

Alchemer Mobile

NOVEMBER 27, 2022

As a best practice, it’s important to stay away from keyword stuffing in your app’s title and description, and instead, provide readers with the content that will give them the best experience in deciding whether or not to download your app. Of course, releasing the update is only half the battle. Updated regularly.

Research Software 147

Research Software User Testing Download Customer Experience 147

Userpilot

JANUARY 14, 2023

It provides educational content which leads to increased engagement , conversions, and sales. Creating step-by-step guides and knowledge base content of different formats to guide users around specific tasks and problems. Product announcements communicate product updates and new feature releases to customers.

Customer Experience 96

Customer Experience Feedback Software Education Customer Feedback 96

Lenny Rachitsky

FEBRUARY 20, 2024

Draft release notes “I built a custom GPT to write product updates. Track competitors “We are doing competitor and category tracking in social with LLMs.” I do not have to write content for them. Release Notes Writer : Customer-centric copywriter for software release notes. Know of others?

Data Visualization 134

Data Visualization ChatGPT Reporting Tools User Testing 134

Userpilot

AUGUST 31, 2021

That's where using a release notes template can help you consistently show your users how to get more value out of your product. Think about it — would you rather sign up for a product that has detailed documents for every release or one where you're always left wondering what's new or what bugs have been fixed?

Feedback Software 95

Feedback Software Analytic Tools User Testing Data Visualization 95

Andrew Chen

AUGUST 23, 2023

Post-AI blogging workflow After ChatGPT was released, I began to experiment with it in various ways — here are a few ways where it’s been useful. In this use case, the AI doesn’t have to have a 100% hit rate on its content. You can have ChatGPT rewrite content and incorporate a different tone.

Blog 89

Blog ChatGPT Research Software Generative AI 89

freshtrax

AUGUST 12, 2021

Apple releasing a new iOS where you can save driver’s license in the wallet is cool but that will most likely take a long time to have in Japan… The government has been building an IT department where they are looking to find ways to digitize services. Their content wasn’t properly localized. It needs to speak to locals.

User Testing 105

User Testing Research Software Transportation Marketing 105

The Product Coalition

SEPTEMBER 14, 2023

Swoosh Web3 Platform: Creating a Loyalty Community NFT Marketplace Table of Contents ∘ The Rise of Nike’s .Swoosh: Exclusive Access: Real-Life Events and New Project Releases As a member of the .Swoosh This way, you’ll be the first to know about new releases, exclusive drops, and upcoming events. Guide to Nike’s .Swoosh

Feedback Software 78

Feedback Software Customer Feedback Data Visualization User Testing 78

Mind the Product

FEBRUARY 22, 2017

This post focuses on the differences for managing KPIs not just for platforms overall, but for content management systems – products used by web sites to build their content, which include the tools that editors use to publish content to the site. Keep the list small (try three items per category). Financial Goals.

Reporting Tools 88

Reporting Tools Analytic Tools Data Visualization User Testing 88

The Product Coalition

DECEMBER 25, 2023

Everyone pokes fun at the user interface (UI), but it’s useful for document and content management, and it’s very easy to learn, especially for non technical users. As a result, we underestimated their utility and excluded the features from the release. Microsoft Sharepoint: Go Ahead And Laugh ? It’s not gimmicky or cheap.

Analytic Tools 121

Analytic Tools Data Visualization Software Review Customer Experience 121

Usersnap

NOVEMBER 17, 2022

There are several categories in which you can improve your CDP or CRM. One very important category is whatever you learn from and about your customers and users via customer feedback. HubSpot integrates with countless options, including email, content, video, and sales. The Best Hubspot Integrations (By Category).

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

Userpilot

DECEMBER 11, 2023

It’s no secret that users form mental models as they interact with your product (and other products in the same category), so factoring these mental models in UX design is crucial. If you want to truly nail user engagement , then you have to understand how your customers think. Source: Dribbble. Get your free Userpilot demo today!

Data Visualization 101

Data Visualization Feedback Software Analytic Tools User Testing 101

Userpilot

JUNE 28, 2023

Let us now consider different question categories and the most important questions you can ask in each. Customer feedback questions to learn about your competition This category of questions helps you compare your product and overall customer satisfaction levels with that of the competition. It includes questions like: 1.

User Testing 92

User Testing Customer Feedback Customer Satisfaction Feedback Software 92

Userpilot

MARCH 3, 2022

You should also organize all your resources into top-level categories and subcategories: many users find navigating by topic a much simpler interaction than using a search bar. Updates and release notes. Another useful type of knowledge base content to consider including are product updates. Content grouping.

Analytic Tools 92

Analytic Tools Feedback Software Data Visualization Customer Experience 92

Amplitude

MAY 3, 2020

Unless you’re running a simple content website, it’s unlikely that those answer your questions about how people are really using your product. Let’s drill into some of the main menu categories. The reason Google Analytics focuses on sessions, pageviews, and traffic is because it was created for content websites.

Data Visualization 137

Data Visualization Analytic Tools Reporting Tools User Friction 137

ProductPlan

FEBRUARY 8, 2022

So, the product operations manager’s responsibilities fall into four broad categories. Defining, documenting, and maintaining release processes. The product operations manager also tailors content for each meeting based on attendees’ seniority and functional roles. Implementing or optimizing systems and processes.

Data Visualization 84

Data Visualization Reporting Tools Feedback Software Analytic Tools 84

The Product Coalition

OCTOBER 2, 2019

Instantly, numerous categories of metrics come to mind, such as flow metrics, DevOps metrics, or business metrics, including the corresponding anti-patterns: What is the worst agile metrics you have ever heard of or used? Related Content Agile Metrics?—?The Agile Metrics Survey 2020 Design?—?Related The Good, the Bad, and the Ugly.

Agile 60

Agile Data Visualization Information Development 60

Userpilot

MARCH 4, 2021

Table of Contents. Feedback can be classified into two categories: general and contextual. Likewise, if you’ve just released or updated a new area of your app, contextual in-app feedback can help you understand how the improvement is being perceived. But how do you go about it, and where do you even start? Key Takeaways.

Feedback Software 108

Feedback Software Research Software User Testing Customer Feedback 108

Userpilot

MARCH 29, 2022

Resource centers are generally more intuitive and have more content types than the traditional help center. Resource centers are built with multiple content formats, all to maximize the user experience and, in turn, enhance product usage. Grouping resources into different categories makes it easy for customers to find what they want.

Analytic Tools 94

Analytic Tools Feedback Software Reporting Tools Customer Experience 94

The Product Coalition

FEBRUARY 28, 2019

In this Professional Spotlight interview, Zoe discusses her journey at Splitwise, the future of the finance app category , and the current growth challenges that mobile apps face. Do you foresee any changes on the horizon for fintech/finance app category? The Splitwise mobile team uses Github quite heavily.

Finance 60

Finance Weak Development Team Banking Customer Experience 60

Split

AUGUST 25, 2020

Five years ago there weren’t many who thought feature delivery was or could be a product category, today it’s on fire. And brings the inevitable category of Feature Delivery Platforms one step closer. Creating a category is one of the most challenging things any entrepreneur or organization can set out to do. How big can it get?

Analytic Tools 78

Analytic Tools Customer Experience Data Visualization User Testing 78

Revulytics

OCTOBER 12, 2017

Amazon is one of those truly disruptive companies – whose products have created entirely new categories of demand. One of the biggest challenges marketing professionals face is delivering the right content to the right audience at the right time. How usage data improves marketing targets. How usage data makes compliance teams convert.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Department of Product

OCTOBER 26, 2023

NN Group) Security – How to know if your data is being used maliciously Data is gathered in two primary categories: usage data and user data. The Twitter app for Slack is no longer available and on its product release blog , the company says this is due to “upstream API limitations”. The company boasts 7.3

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Userpilot

NOVEMBER 16, 2021

The main different categories of in-app messages include: online chat, modals , tooltips , product tours , microsurveys , and product notes. Or, if you release a new feature that seems especially appropriate for one particular user segment, you can create targeted messages which promote that feature to them. Source: Kommunikate.

Feedback Software 91

Feedback Software Messaging Onboarding KPIs Customer Communications 91

Gainsight

OCTOBER 23, 2019

But, could thinking about customer success software as a category be leading us down the wrong path? If I was to tell you in 2009 that in just a few years there would be a new category of software almost as prolific as CRMs, customer support, and project management software you wouldn’t have believed me. Here’s why.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

Intercom, Inc.

MARCH 11, 2021

Later is an Instagram marketing platform that allows users to be more strategic about how they plan, publish, and report on their social media content. And I also see that as a very dynamic category. We can have a lot of input into the whole process of building the features all the way to releasing features.

B2C 118

B2C B2B Reporting Tools Feedback Software 118

Userpilot

MARCH 5, 2021

Table of Contents. The most useful customer feedback tools on the market right now can be divided into four main categories: Explicit in-app. The key difference with the previous category is that these methods are implicit. Instead, you’ll need to release a Minimally Viable Product (MVP) and solicit feedback from your users.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98

Userpilot

JUNE 29, 2023

User documentation comes in many shapes and sizes: step-by-step guides or manuals, frequently asked questions, video tutorials, release notes , and more. Release notes. Summarises key features, bug fixes, and updates in a release to keep your users informed of changes. Release notes example from ClickUp.

Document 85

Document Analytic Tools Feedback Software User Testing 85

Mixpanel

NOVEMBER 26, 2019

But what exactly does consumer demand tell us about category-leading online retailers today? Released last month, our 2019 Product Benchmarks Report compiled data from 1.2 Industry experts predict that online sales alone will surpass $12 billion —a staggering 25 percent year-over-year increase for the same weekend in 2018.

Data Visualization 92

Data Visualization Analytic Tools Customer Feedback Customer Experience 92

Mind the Product

NOVEMBER 19, 2019

But I also worked with an online publisher that pivoted its decades-old product strategy to become category leader within eight months, and a hotel metasearch company that transformed its product offering to get on a new channel which helped it grow 100% year-on-year. We started large-scale user acquisition as soon as we released the app.

User Testing 112

User Testing Customer Experience Onboarding KPIs Branding 112

Amplitude

SEPTEMBER 21, 2020

This insight led 8x8 to change their product roadmap to release updates that make spontaneous meetings easier. This broad category includes everyday digital tools, such as productivity apps and mobile games. Media giant NBC used funnel analysis to understand how users were consuming content on their Vizio TVs.

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Analytic Tools Research Software User Testing Data Visualization 125

The Product Coalition

MARCH 25, 2022

Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category. Examples of fintech applications We have just mentioned the types of financial applications, so now let’s take a closer look at the best representatives of each category.

Research Software 116

Research Software Feedback Software Reporting Tools Data Visualization 116

The Accidental Product Manager

SEPTEMBER 12, 2022

There have been many other hits in the “match three” puzzle category since then. The product managers at King Digital release approximately 45 new levels for their game per week. The product managers have been able to keep it interesting by adding new content. The market has not stood still. Secrets To Long Term Product Success.

Customer Feedback 65

Customer Feedback Feedback Software User Testing Entertainment 65

Userpilot

MAY 3, 2023

These tools are grouped into four major categories: Customer support: These tools help you to manage your customer support tickets, provide lightning-fast responses to queries, automate response workflows, and enjoy omnichannel support management. With Intercom, you have two major survey categories: Short-form or Small format surveys.

Data Visualization 79

Data Visualization Product Research Software Review Feedback Software 79