Mind the Product

JANUARY 7, 2020

For four years, every six months during Obama’s second term, I brought a team to the White House to teach startup-type thinking to Obama’s administration.”. As part of this community-building, Seneca has thus far successfully run two conferences called Founders and Funders , each attended by about 200 people. “I

Customer Experience 112

Customer Experience Weak Development Team Startups Consulting 112

Mind the Product

JANUARY 21, 2020

Joe coaches and mentors product teams, supporting them to make good decisions and good user-centred design choices. I’ll be told ‘we’re not shipping stuff when we should, UX is poor, we’re struggling to keep staff’. At the moment he coaches the teams doing the work, but he’s starting to coach business leaders about product strategy.

Banking 115

Banking Weak Development Team Workshop Customer Experience 115

UX Studio: Product Management

JULY 5, 2021

As a client, you invest your time, energy, and limited resources into your digital product development. Since 2013, UX studio has been diligently working on helping rising startups and established companies create impactful digital products through intelligent design solutions. . Is there anything we can help you with? Jives Media.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Mind the Product

DECEMBER 12, 2017

Having spoken at conferences twice this year on the subject of design and emotion, I was spurred into writing this post by the number of people who gave me positive feedback. We tend to remember the peak of the experience (whether positive or negative) rather than the end-to-end experience.

Data Visualization 132

Data Visualization Reporting Tools Analytic Tools User Testing 132

Mind the Product

NOVEMBER 16, 2016

I spoke to Lean Startup coach Tristan Kromer at Lean Startup Week earlier this month, where he presented a workshop about a “lean experiments toolbox”. He is also editor and primary author of the Real Startup Book and runs lean consulting firm TriKro LLC. Iteration Velocity – How quickly is the team running experiments?

Data Visualization 70

Data Visualization Customer Experience Weak Development Team Startups 70

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Myths that an organisation tells itself can act as a reality distortion field that masks failing products and poor return on investment. Develop new opportunities.

Reporting Tools 141

Reporting Tools User Testing Research Software Product Research 141

Intercom, Inc.

JANUARY 12, 2021

While that doesn’t sound very bad, according to Corey Quinn, the world’s most notorious Cloud Economist, it goes against best practices or “sensible defaults” and is “ the worst practice to be avoided by default.” Day one of your startup is probably not the time to be learning Kubernetes.

Technical Review 269

Technical Review Research Software Startups Data Visualization 269

Andrew Chen

NOVEMBER 15, 2021

I saw it first-hand at Uber, which scaled to billions in revenue, and also within startups at Andreessen Horowitz, which has funded companies from Github, Coinbase, and Figma to Clubhouse and Airbnb. These frameworks are targeted at teams building new products, first and foremost. That’s because it wasn’t a normal meeting room.

Books 63

Books Research Software Reporting Tools Technical Review 63

PMLesson's Ace the PM Interview

SEPTEMBER 24, 2019

Be sure to mention any volunteer work you’ve done, conferences you’ve attended, etc. that demonstrate you’re desire to be involved in the space and to keep abreast of developments in the space. Why this position and the industry?” Usually companies are looking for culture fit and how you might resolve conflict within a team.

Product Management 64

Product Management Product Manager Weak Development Team Management 64

Intercom, Inc.

APRIL 22, 2019

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Here are five quick takeaways: Businesses focused on scaling need to think of customer support as a revenue team , not a cost center. Kaitlyn : As you mentioned, this is your second startup journey.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Business of Software Conference

OCTOBER 3, 2019

Each year at the Business of Software Conference, attendees hear insights from some of the smartest people in software, all willing to share their expertise with the community. These videos from a new conference came out on a forum and they were amazing. Why do speakers attend BoS? And what do they learn? It was like TED, but for us.

Weak Development Team 40

Weak Development Team Engineering Positioning User Testing 40

Business of Software Conference

OCTOBER 3, 2019

Each year at the Business of Software Conference, attendees hear insights from some of the smartest people in software, all willing to share their expertise with the community. These videos from a new conference came out on a forum and they were amazing. Why do speakers attend BoS? And what do they learn? It was like TED, but for us.

Weak Development Team 40

Weak Development Team Engineering Positioning User Testing 40

Intercom, Inc.

NOVEMBER 7, 2019

So they created a software that provides control, visibility, and payment methods for corporate finance teams. Spendesk thinks about building its company in three stages: startup, growth, and scale. Instead, focus on fostering a culture of communication and feedback loops between the team. This is why I decided to jump in.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Intercom, Inc.

MAY 1, 2018

At Traction Conference, an event all about how to keep and grow customers and revenue at scale, I explained how to build onboarding based on your customers’ goals, and why when your product improves, your onboarding must improve with it. We developed all these tips and tricks that would help us optimize what happens when they land.

Customer Experience 223

Customer Experience User Testing Weak Development Team Definition 223

PMLesson's Ace the PM Interview

SEPTEMBER 24, 2019

Be sure to mention any volunteer work you’ve done, conferences you’ve attended, etc. that demonstrate you’re desire to be involved in the space and to keep abreast of developments in the space. Why this position and the industry?” Usually companies are looking for culture fit and how you might resolve conflict within a team.

Product Management 40

Product Management Product Manager Weak Development Team Management 40

Userpilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Userpilot

OCTOBER 29, 2020

In a sense, this brings the Product Marketer a lot closer to the Product Team than a ‘regular marketer’- so we can say that the product marketer acts as a bridge between the product and the marketing team. Even though Natalia works as a part of the Marketing Team, she is very close to the Product Team.

Analytic Tools 99

Analytic Tools Feedback Software Onboarding KPIs Product Marketing 99

Userpilot

JULY 29, 2019

When I started my first business 6 years ago (which has miraculously survived until this day) I didn’t even have a clue what “market or product positioning or product positioning strategies” were. Not because of the product itself – but how it was positioned on the market. If you’re wondering where’s SaaS?

Feedback Software 104

Feedback Software Positioning Reporting Tools Strategy 104

The Product Coalition

MAY 15, 2019

Scrum came about even earlier than the agile manifesto almost a whole decade to be exact (although you can traces origins earlier back to 1986 with the article The New New Product Development Game ). Numerous conferences later, talking with peers and reading many blogs like this only left with more questions than answers.

Product Management 92

Product Management Product Manager User Testing Product Research 92

Business of Software Conference

MAY 15, 2019

Tom Adeyoola (Founder, Metail) – Why Your ‘Brilliant’ Technology Fails To Have Impact from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? It was I think the biggest startup in corporate history at the time.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Intercom, Inc.

JANUARY 16, 2019

Growing a sales team isn’t as simple as putting a bunch of A players in a room and getting them to start selling your product. When done right, your sales team won’t just accelerate your company’s growth; they’ll enrich your company’s culture and help build a better product too. 12 steps to build a world-class sales team.

Weak Development Team 156

Weak Development Team Data Visualization Strategy User Testing 156

BrainMates

APRIL 30, 2018

A bright and brave cross functional team of panellists were on hand to tackle an imagined (but realistic) Product Management scenario. There’s some really good support for this idea within the executive team, and they think this product is going to help the Telco bring a lot of new clients in as new customers.

Fractional CTO 40

Fractional CTO User Testing Product Research Research Software 40

UX Studio: Product Management

NOVEMBER 8, 2021

Sacramento web design services for startups and enterprises How much does it cost to work with web design companies in Sacramento? He gathered a team of like-minded design enthusiasts to shape the future of digital design and innovation. Apart from helping clients with product design, we also develop digital products in-house.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Business of Software Conference

JANUARY 6, 2020

He also an active blogger, and frequent speaker at industry events about startups, SaaS, and cloud computing. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? spring and when things are going bad it’s an AI winter. I saw that at an actual conference.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Business of Software Conference

MARCH 30, 2021

There was only one team member brave enough to take him on. He wasn’t doing a bad job at all, Kirk Baillie. So I go to some conferences and teach myself. And he looked around, and there were lots of conferences for coders. Join Kirk and Mark on the 100th episode ever of the BoS Podcast. Kirk Baillie. Kirk Baillie.

Feedback Software 52

Feedback Software Weak Development Team Events Customer Experience 52

The Product Coalition

SEPTEMBER 11, 2019

3) Most companies use weak heuristics, opinions and archaic decision processes to place bets on a handful of unproven ideas. The alternative is of course evidence-driven product development. In product management circles the term “Product Discovery” has become most synonymous with evidence-driven product development.

Customer Experience 74

Customer Experience Product Research User Testing Data Visualization 74

Department of Product

MARCH 28, 2022

Which means at some point, every product must reassess its position in the market – and the strategic decisions that underpin it – to decide whether to evolve and adapt to new emerging market trends, or to ignore them. In a product development context, and particularly with reference to technologies, this can be problematic.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Gainsight

FEBRUARY 2, 2024

Case in point: during an executive briefing presented at an event by The Conference Board in Canada, online learning pioneer and Bluedrop founder Emad Rizkalla stated that a massive 85% of every dollar that goes to in-person training is spent delivering it. Add to that the fact that customers appreciate one-on-one consulting.

Education 52

Education User Testing Customer Experience Research Software 52

Business of Software Conference

JUNE 27, 2019

There are 3 reasons your team isn’t doing what you want them to do, says Mikey Trafton. In his 3rd talk at Business of Software, Mikey picked up from where he left off at the end of his previous talk ‘ How To Recruit A Badass Team ‘ You’ve hired a great team, but you need to learn how to manage them.

Weak Development Team 58

Weak Development Team Reporting Tools Research Software Feedback Software 58

Business of Software Conference

DECEMBER 11, 2019

Agile methodology sounds confusing and difficult, but Bethany Pagels-Minor breaks it down to bite-size slices of delicious cakes that will will help every team work better, communicate better, and provide better returns. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

Intercom, Inc.

AUGUST 29, 2019

It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy. These lay the foundation that enables your team to run as efficiently as possible.

Data Visualization 172

Data Visualization Feedback Software Customer Feedback Customer Experience 172

Business of Software Conference

MAY 21, 2020

In this informative BoS Talk, Alex Yang and Elpie Bannister take us through the Simprints’ method of finding, hiring, nurturing, and developing top talent and explain a few of the processes they had to go through to hone this skill. So, against this calibre of competition how does a small startup managed to remain competitive?

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Business of Software Conference

JULY 28, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? My favourite thing to challenge security professionals with when I speak at a security conference is ask them how many of the things that they tell their partners to do, they themselves ignore answer generally all of them.

Reporting Tools 69

Reporting Tools Research Software Data Visualization Banking 69

The Product Coalition

OCTOBER 16, 2018

John and I talk trust, process, and customer communication ahead of his talk at this year’s Split Decisions conference John Cutler is a Product Evangelist at Amplitude. Product teams need to realize that “perfect” is an unattainable thing, and that improving day-by-day is the key to creating an ideal process for your team.

Customer Experience 60

Customer Experience Weak Development Team Reporting Tools User Testing 60

ProductPlan

MARCH 5, 2019

You have a massive pool of candidates proactively applying for an open position or recruited by headhunters, human resources, or the hiring manager themselves. Some candidates will leave the funnel because they’re not interested as they learn more about the position, while others exit because they aren’t a great fit.

Technical Review 60

Technical Review User Testing Product Management Product Manager 60

Business of Software Conference

MARCH 11, 2020

Currently, he’s co-founder and CEO of Drift, a startup that’s making it easier for businesses to talk to their customers. Originally software engineer, long time ago no one on my team believes that anymore that I ever coded and then have started five companies and Drift is the fifth. David Cancel // CEO & Co-founder, Drift.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52