Mind the Product

MARCH 31, 2020

With more than 25 years of experience between them, they’ve been there since the beginning, seen the evolution of the scene and have some amazing advice to share. How to make good user stories. The Australia and Singapore Government digital services. The Product Experience is hosted by Lily Smith and Randy Silver.

Customer Experience 121

Customer Experience Product Research Feedback Software Data Visualization 121

The Product Coalition

JANUARY 27, 2024

Computing: The Heartbeat of Applications Consider the CPU time every app consumes to perform computations, much like how Chrome uses your laptop’s CPU to render webpages. An application supporting complex tasks or serving numerous users inevitably demands more computing resources, increasing power usage.

Analytic Tools 139

Analytic Tools Research Software Reporting Tools Software Review 139

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. One of the main benefits of AI transformation in marketing is gaining a deeper comprehension of customer behavior. billion U.S.

Data Visualization 105

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 105

280 Group

AUGUST 26, 2022

It’s uncertain that a private company like SpaceX could rival NASA’s experience and funding. They build over a long period of time by sticking to linear, sequential phases. Waterfall plans for little experimentation, and as a government-funded agency, NASA may not want to deliver taxpayers, hundreds of failed prototypes. .

Reporting Tools 156

Reporting Tools Technical Review Systems Review Agile 156

Amplitude

JUNE 4, 2019

Shilpa: Spenser, before we dive into user privacy, what’s the unique vision that motivated you to build Amplitude? Spenser: Digital products are now a foundation of daily life for billions of people and yet some of the experiences we have with them leave much to be desired. In fact, we advise customers to not share PII.

Analytic Tools 61

Analytic Tools Customer Experience Data Visualization Government 61

The Product Coalition

NOVEMBER 11, 2021

Hopefully you’ve already discovered the features that are going to give you a higher return on investment, so now is the time to break them down and understand them in more detail?—?to During Discovery you have focused on gaining understanding; understanding of the problem, the market, your users etc.

Definition 179

Definition Technical Review Customer Experience User Friction 179

Intercom, Inc.

NOVEMBER 17, 2021

Writing a clear, timely, and empathetic message to your customers is a very sought-after craft. She went on to become a high school English teacher, college writing instructor, and writing consultant for government agencies. Acknowledge what the customer is saying and be as personal and specific as you can.

Messaging 118

Messaging Customer Experience Branding Airlines 118

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

The Product Coalition

JULY 23, 2023

Unfortunately, most of the time, the expectation is a feature. For those who did not have the ‘pleasure’ of the COVID virtual experience, imagine having to work out an important disagreement with someone you never met over a video screen in thirty minutes. he said for the third time, varying his attack slightly each time.

Onboarding KPIs 130

Onboarding KPIs Product Research Finance Government 130

The Accidental Product Manager

AUGUST 28, 2023

government to take a close look at just exactly who is buying their product. Walking Away From A Novel Product Despite their struggles with the government in terms of regulation of their product, the Juul product managers have been continuing to try to innovate and extend their product development definition. and Canada.

Product Management 65

Product Management Product Manager Government Technical Review 65

Userzoom

MARCH 28, 2018

Headlining the event was Paul Boag , a leader in Digital Strategy and User Experience Design, who brought his manifesto on ‘How to Start a User Experience Revolution’ and inspired our audience to ‘light a fire’ under their efforts to get stakeholders more invested in UX.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

The Accidental Product Manager

MARCH 15, 2021

Facebook is making a bet on serving customers who are unbanked Image Credit: Antana. This means that they have to sit around and review their product development definition as they try to identify new products that can appeal to their over 2 billion users. Facebook is currently the largest social network with over 2 billion users.

Product Management 123

Product Management Product Manager Government Banking 123

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. As part of this shift, we identified thousands of customers whom we believed would benefit from scaled account management , a new sales motion for Intercom.

Weak Development Team 171

Weak Development Team Customer Experience User Testing Customer Feedback 171

Product Talk

APRIL 8, 2020

For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work. What does the company do and who are your main customers?

Product Research 265

Product Research User Testing Research Software Data Visualization 265

Mind the Product

DECEMBER 13, 2018

Garry is a firm believer that great products only come about through the intersection of technology, business processes, customer support and user experience. He’s also worked as Chief Marketing Technology Officer at Holiday Extras, where he was responsible for all areas of technology, marketing and customer acquisition.

Analytic Tools 106

Analytic Tools Research Software Data Visualization Government 106

Product Innovation Educators

JULY 19, 2021

Returning with us is Greg Geracie the CEO of Actuation Consulting, a global provider of product management training, consulting, and advisory services to some of the world’s most well-known organizations. 1% in government. Companies of all shapes and sizes from around the world participate in our research. 4% in education.

Product Research 105

Product Research Research Software Product Management Product Manager 105

The Product Coalition

JUNE 21, 2021

Governments maintained this position not just by imposing lockdowns, but unintentionally endorsed the idea of using online services whenever and wherever possible. But the experiences for many others who rely on tangible interactions with real people? If your answer is, “All users,” you’ve supported “Digital Inclusion”.

Research Software 156

Research Software Data Visualization Software Review Technical Review 156

The People of Product Management

DECEMBER 5, 2022

At a practical level, the wind governs if I surf or not and how much I spend on petrol to get to various surf locations. Over the past two-months I have dug deep into my experiences to try unpack the complex web of human emotions, egos, insecurities, and personalities that go into developing a great product.

Software Engineering 52

Software Engineering Customer Experience Government Vision 52

Johanna Rothman

FEBRUARY 25, 2019

Some of my clients have struggled with their project governance as they move to agile approaches. The governance people do not record assumptions. The people in projects and programs spend a lot of time to create those estimates. The time people spent generating that information was a waste. More often is better.

Agile 68

Agile Government Customer Experience Product Research 68

Intercom, Inc.

DECEMBER 21, 2021

We’re not exactly sure how, but yes, it’s that time of the year again. Farhan Virji , Vice President of Customer Happiness at Later. Code for America’s Amanda Renteria on defining the citizen experience. Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Guy

JULY 4, 2019

My career started at Hewitt Associates which was a human capital and management consulting firm that operated 500 offices in 120 countries. We provided consulting, insurance brokerage, information technology and business process outsourcing services. However, on multiple occasions the transaction would error a second time.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Mind the Product

MAY 29, 2018

He is the co-author of the New York Times bestseller, The Lean Entrepreneur and has over 20 years experience helping companies bring high-growth products to market. He has recently served as the Head of Product & Experience at Workbar, Chief Design Strategist at Fresh Tilled Soil, and Innovation Architect at Constant Contact.

Technical Cofounder 76

Technical Cofounder Fractional CTO CTO Coach User Testing 76

The Accidental Product Manager

FEBRUARY 21, 2022

You believe that you are using your product development definition to provide your customers with a high quality product that can meet their needs better than any other product that is currently on the market. We figure that if we can do this, then our customers will fall in love with us and buy more from us.

Product Management 121

Product Management Product Manager Technical Review Systems Review 121

Modus Create

JANUARY 10, 2023

Modus Create has acquired Clarisoft , a Romanian software engineering company with deep expertise in custom product development for enterprises. 5000 list for the eighth successive time. Fifth Acquisition in 12 Months. Expanding Footprint in Europe. The acquisition of Clarisoft represents our third acquisition in the European market.

Software Engineering 98

Software Engineering Engineering Automotive Healthcare 98

B2B Product Management

SEPTEMBER 29, 2023

For example, a B2B software product might have features that allow businesses to track inventory, manage customer relationships, and generate reports. For example, a B2B software product might help a business to reduce costs, increase sales, and improve customer satisfaction.

B2C 52

B2C B2B Reporting Tools User Testing 52

Mind the Product

JANUARY 16, 2020

Transitioning from a functional role such as marketing or engineering to product can seem daunting, especially if your education and experience aren’t specifically tailored to product, but it can be done. Historically, jobs in investment banking or management consulting have been the popular choice for MBA graduates in the US.

Data Visualization 114

Data Visualization Customer Experience Customer Feedback Transportation 114

The Accidental Product Manager

NOVEMBER 8, 2021

I like to spend my time talking about what the goods ones are able to accomplish. As product managers, we work very hard to attract new customers and to retain the ones that we have. What Greenway Health did was to lie to both their customers and to the U.S. Government about what was in their product development definition.

Certifications 65

Certifications Product Management Product Manager Government 65

Revulytics

DECEMBER 11, 2018

Here are reports from 2016-2018 from one of our EDA software vendor customers showing the number of piracy events by country over time: 2016 Data for EDA Vendor. One of our PLM software vendor customers saw similar trends: 2016 Data for PLM Vendor. According to some reports , “about half of China’s 1.4 2017 Data for EDA Vendor.

Reporting Tools 66

Reporting Tools Analytic Tools Data Visualization Customer Experience 66

The Accidental Product Manager

AUGUST 29, 2022

government became concerned when studies showed that vaping was attracting children and more kids were starting to vape – just like they had started to smoke cigarettes at too young of an age. However, a key difference is that Juul’s device uses refill pods and Puff Bar is designed for one-time use. However, the U.S. the year before.

Product Management 65

Product Management Product Manager Government Management 65

The Accidental Product Manager

FEBRUARY 12, 2024

To fill government orders for Covid-19 masks, Honeywell International Inc. Bad Assumptions Though millions more customers now subscribe to Peloton’s online workout classes than before the pandemic, sales of their equipment have fallen 40% from a year ago. Peloton was profitable for the first time. Procter & Gamble Co.

Product Management 73

Product Management Product Manager Management Management 73

The Accidental Product Manager

DECEMBER 12, 2022

It’s currently a tough time to be a product manager for vaping products in the U.S. So why would a customer vape vitamins? have caused the government to urge vapers to not use THC vape pens which have played a major role in the health problems. Why Vape Vitamins? The health problems that have swept across the U.S.

Product Management 65

Product Management Product Manager Research Software Government 65

Mind the Product

SEPTEMBER 10, 2018

As technology becomes more ingrained into everyday life, the ability to use digital products is a necessity; therefore, from an ethical perspective, ensuring that a diverse set of customers can use your product is a moral imperative. standards for contrast ratio (4:5:1) is an easy action that means a visually impaired user can read your text.

Transportation 111

Transportation User Testing Customer Experience Government 111

Product Innovation Educators

APRIL 20, 2020

Innosight is an innovation management consultancy founded by Clayton Christensen and Mark Johnson. It’s especially important that the leadership team carve out 10% or 20% of their time to explore the vision and discover at an enterprise level to plan for the future. [16:15] 16:15] How do we define the time horizon?

Product Research 81

Product Research Government Product Management Product Manager 81

Mind the Product

FEBRUARY 20, 2019

Teresa is a product discovery coach who helps teams adopt user-centered, hypothesis-driven product development practices. She works with companies of all sizes on integrating user research, experimentation, and the right analytics into the product development process resulting in better product decisions. Get your tickets.

Research Software 96

Research Software Analytic Tools User Testing Artificial Inteligence 96

The Accidental Product Manager

APRIL 17, 2023

Can the Home Depot product managers keep the customers that they got? They gained a lot of customers during the year that nobody went into work. However, now as the pandemic starts to ease up, can those same product managers retain the new customers that they have been able to get? It was not high tech, but it did the job.

Feedback Software 65

Feedback Software Product Management Product Manager User Testing 65

The Product Guy

SEPTEMBER 12, 2017

Guest Post by: David Parmelee, Digital Strategy Consultant. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product.

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

The Accidental Product Manager

NOVEMBER 26, 2018

As is the case with every startup, just a short time ago Paytm didn’t even exist. Paytm currently has 225 million mobile wallet customers. This is 4x the number of customers that the nearest Indian mobile payment company has. The government has launched mobile payments system. How Paytm Become So Successful.

Government 73

Government Product Management Product Manager Banking 73