Mind the Product

OCTOBER 6, 2020

Where: Prioritised and MTP Leader members can access the AMA from their dashboards. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. The Australia and Singapore Government digital services. SafetyCulture.

Customer Experience 172

Customer Experience Government Consulting Dashboard 172

The Product Bistro

DECEMBER 7, 2018

Way back, when I started the Product Bistro, I had a lot of spare time (between gigs), and I was using the blog to drum up some consulting, and piece work to fill in the gaps and time. I was getting pretty solid referrals from them (checking my Google Analytics dashboard). It worked – somewhat. Until one hit the wire.

Data Visualization 195

Data Visualization Advertising Dashboard Reference 195

The Accidental Product Manager

DECEMBER 18, 2017

Dashboard screens are nice to look at but hard to make correctly Image Credit: Andrea. If you’ve had a chance to jump into a new car lately, undoubtedly your attention has been drawn to the dashboard screen that just about every car has nowadays. The Problems With Dashboard Screens. What All Of This Means For You.

Dashboard 56

Dashboard Reporting Tools Product Manager Product Management 56

Mind the Product

APRIL 27, 2018

Josh Seiden is co-founder and principal at consulting firm Neo. They track their progress with a risks dashboard, where they lay out every possible risk in their service regarding things like profits and business models. They also use the dashboard to note whether the risk is yet to be tested, being tested, or validated.

User Testing 147

User Testing Dashboard Consulting Customer Experience 147

Alchemer Mobile

NOVEMBER 10, 2022

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Mind the Product

OCTOBER 11, 2018

Build a dashboard to monitor new and returning users, retention metrics, and onboarding conversion rates… and that’s pretty much it, right? As Paul Sartori adds: “Why not do that in the first place instead of wasting time on pretty but pointless dashboards.”. What do we do with that information after the first month or two?

Data Visualization 181

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 181

Intercom, Inc.

JUNE 1, 2021

In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Intercom, Inc.

SEPTEMBER 10, 2020

These are some of the inputs that businesses can put into a revenue cycle management (RCM) dashboard to understand if it’s scaling profitably. Mark says some of the large consultancies have partners who can network, make the appointments, close deals, and lead the delivery. And the teams now need a more defined structure.

Onboarding KPIs 226

Onboarding KPIs Customer Experience User Testing Weak Development Team 226

Intercom, Inc.

MARCH 10, 2020

A customer experience that isn’t anchored on a single set of values will quickly start to feel fragmented – especially when team members can’t readily consult one another when issues come up. Frequent postings of our metrics dashboard on Slack to replicate our real-time metrics monitor at the office.

Customer Experience 220

Customer Experience Customer Feedback User Testing Feedback Software 220

Gainsight

APRIL 16, 2021

During my 5 years at Gainsight, from SDR to Solutions Consultant, a question that would come up regularly from prospects was, “All of this is great, the health scores, CTAs, etc., Horizon Analytics has a dashboard or report suitable for your goals, from simple personal dashboards to advanced ROI tracking. . Executive Dashboard.

Data Visualization 52

Data Visualization Dashboard Reporting Tools Customer Experience 52

The Product Coalition

JUNE 11, 2022

What every great consultant does?—?I file extracts, reports, and an interactive dashboard. I lead an enterprise software company in the healthcare space. I finally have a chance to do something about dreaded implementation experiences. What did I do? I got the leadership team together in front of a whiteboard.

Customer Experience 158

Customer Experience User Testing Data Visualization Analytic Tools 158

The Product Coalition

MAY 11, 2022

there are many ways to connect and organize metrics and dashboards. As a consultant on advanced analytics, I often hear, “ Our business metrics were rising. Brainstorm Ask your team: What are the key metrics on our dashboards, reports, and ad-hoc calculations? Metrics Pyramid, Metrics Hierarchy, Unit Economy, Funnels?—?there

Data Visualization 158

Data Visualization User Testing Customer Experience Product Research 158

The Accidental Product Manager

DECEMBER 14, 2020

A good example of the power of data is being shown by the product managers at Bacardi and Mercedes-Benz who have turned in part to a dashboard of analytics that has helped them to extend their product development definition. – Dr. Jim Anderson Blue Elephant Consulting – Your Source For Real World Product Management Skills.

Data Visualization 117

Data Visualization Product Manager Product Management Analytic Tools 117

Intercom, Inc.

AUGUST 18, 2021

. “First developed in 2001 by Fred Reichheld, NPS quickly became a key metric in all sorts of industries, an agreed measure of customer loyalty” First developed in 2001 by management consultant Fred Reichheld, NPS quickly became a key metric in all sorts of industries, an agreed measure of customer loyalty.

Product Research 232

Product Research Data Visualization Customer Feedback User Testing 232

Userpilot

JULY 14, 2024

They don’t just crunch numbers; they translate their findings into clear and compelling stories through reports, dashboards, and presentations. BI Analyst (3-5 Years) : You’ll take on more responsibility for independent data analysis, report creation, and dashboard development.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Mixpanel

NOVEMBER 8, 2021

As a VP of Product at Roam Digital, a full service consultancy, I’ve had the opportunity to work on a wide range of B2B and B2C products. One great example was a dashboard aggregation product we developed with a client. For us, it was that act of adding at least three tools to their dashboard.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

PMLesson's Ace the PM Interview

DECEMBER 2, 2021

When I, as a hiring manager, look at the resume of the analytics engineer that built the Economic Industry Dashboard project and see someone is just starting in the field, I do not consider this a red flag against them. My experience has taught me that the best experience can be found in consulting jobs.

Data Visualization 52

Data Visualization Analytic Tools Consulting Engineering 52

Mind the Product

APRIL 6, 2018

Google Adwords dashboard showing advert click-through rates. Stripe seller dashboard showing the meal plan sales (with one refund to an unresponsive buyer). The click-through rate for all three adverts was in excess of 7%, well above target! People seemed to be very interested in the product and not put off by the cost. The Lesson.

User Testing 157

User Testing Product Marketing Research Software Marketing 157

Intercom, Inc.

OCTOBER 3, 2019

Val has experience in a number of different sectors, having started out as a stage manager for operas before moving onto life as a virtual assistant and eventually setting up her own consultancy firm, Fix My Churn. One did consulting, one had a T-shirt company, one had an imported goods company. Val: Well, a welcome email.

Onboarding KPIs 143

Onboarding KPIs Research Software Customer Experience Dashboard 143

Alchemer Mobile

APRIL 11, 2018

In our product management training and consulting practice , we always begin by coaching product managers to start from a strategic perspective. The mobile metrics here are more obvious, yet it’s still important to include them explicitly in your dashboard, so that you are always keeping your eye on achieving your business goals.

Data Visualization 140

Data Visualization Customer Experience Research Software User Testing 140

Indicative

JULY 14, 2020

When you install Google Analytics on your website, you gain access to a basic data-dashboard in exchange for sharing insights with Google. To create this framework, you will likely need to work with an analytics consultant and/or technical specialist. Customize your data dashboard to reflect the unique considerations of your business.

Data Visualization 137

Data Visualization Analytic Tools Reporting Tools Customer Experience 137

Userpilot

MARCH 5, 2025

User analytics: The custom analytics dashboard provides a centralized view of customer data, allowing you to segment, filter, and analyze user behavior. Analytics dashboard in Userpilot. Customization options Pendo provides limited customizations when building dashboards, creating surveys, or reporting customer data.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Alchemer Mobile

MAY 7, 2020

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

The Product Coalition

OCTOBER 25, 2021

Last week, one of my customers consulted with me on what is the best metric to trace for the migration from an old system to a new one. When you see the numbers on the dashboard, you will immediately know if they are skewed because of the compromises you had to make or if that’s just reality.

User Testing 192

User Testing Magazine Product Research Research Software 192

Indicative

JANUARY 6, 2021

Easy set-up and visualization : “It was really easy to set up a basic dashboard and get a visual of the data I felt was important. Fast and easy to analyze data : “Indicative has a series of tools designed for fast data consultation. To see how Indicative compares to other companies, click here.

Data Visualization 101

Data Visualization Customer Satisfaction Reporting Tools Customer Experience 101

Userpilot

JUNE 2, 2024

No-code tool for event tracking, reports, and custom dashboards. Behavioral data analysis with an interactive dashboard. Set and track events, view everything in a centralized dashboard, and build reports to share with stakeholders. Pricing : Refer back to the all-in-one tools section or consult with our sales team.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

AUGUST 18, 2024

Analytics dashboards : Find essential adoption metrics, such as the number of active users , user sessions , average session duration, etc., You can also create custom dashboards using metrics of your choice. Userpilot’s analytics dashboards. You can book a consultation that comes with a 14-day free trial. GA dashboard.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

The Product Coalition

DECEMBER 28, 2022

Sometimes, cross-platform development may not even be the best option for software projects including streaming, graphs, and dashboards. Process: including strategy and consulting, design, branding, support, and maintenance. Programming languages: HTML, CSS, JavaScript, Python, PHP, etc.

Research Software 148

Research Software Web Development Web Developers Development 148

eG Innovations

MAY 15, 2020

Our eG Enterprise solution offers full support for Citrix Remote PC which gives Citrix admins the exact same in-depth monitoring, dashboards and reports as they are used to with Citrix Virtual Desktops and Apps. Barry Schiffer is a pre-sales consultant at eG Innovations. Monitoring Citrix Remote PC with eG Enterprise. About the Author.

Reporting Tools 105

Reporting Tools Customer Experience Enterprise User Experience 105

Product Talk

JANUARY 24, 2024

Craigslist: Ideal for Connecting with a Broad, General Audience (With a Few Caveats) Ellen Juhlin , a product coach, consultant, and Product Talk Academy instructor , was working on a wearable voice communication device in a previous role. Click the image to see a larger version.

Research Software 307

Research Software Feedback Software User Testing Customer Experience 307

Amplitude

NOVEMBER 9, 2020

In more than 20 years as a consultant helping businesses achieve digital transformation , I’ve noticed that successful growth hackers approach customer data in a radically different way than legacy enterprise businesses. They mostly track web activity in a dashboard. After all, pageviews don’t buy products—people do.

Data Visualization 90

Data Visualization Customer Feedback Customer Experience Analytic Tools 90

Alchemer Mobile

JUNE 17, 2024

Alchemer Pulse has turned our research strategy on its head,” said John Pimm, Chief Operations Officer at International Research Consultants (IRC). Alchemer Pulse uncovers ideas and concepts that an organization may not think to ask, and it provides details that would be difficult to uncover in a structured survey.

Feedback Software 100

Feedback Software Research Software Artificial Inteligence Data Visualization 100

Userpilot

MARCH 4, 2021

A study by consulting firm Experience Dynamics found that 79% of users are prepared to search for another site if your business isn’t able to provide them with what they want. Delighted Dashboard. Feedier Dashboard. Promoter Dashboard. New NPS Dashboard Userpilot. Wootric Dashboard. The number one answer?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Intercom, Inc.

MAY 13, 2021

. “Not only do I look for people with CSM high-touch enterprise experience, but I’ve also broadened out and looked for people with no CSM experience and no SaaS experience but who have deep consulting experience. ” 3. “Not “Why do you have playbooks?

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Userpilot

JUNE 5, 2025

Cons of Userflow No built-in product analytics : You’ll need to integrate another tool if you want session replays, dashboards, or deeper usage data. A standout aspect was the data analytics dashboards, which are user-friendly and highly comprehensive.” — Victória F. WalkMe’s dashboard shows onboarding progress across flows.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Usersnap

JULY 22, 2019

Steve Krug, Web Usability Consultant and Author. And instead of merging all of the new features like new project types, more sophisticated project settings, and different feedback analysis dashboards to the old interface and making it overwhelming. Allow us to insert a cheeky promotion of our new dashboard design.

User Testing 88

User Testing Customer Experience Product Research Feedback Software 88

Userpilot

JULY 13, 2021

UserActive is a design agency founded by Peter Loving, a software designer, coach, and consultant for SaaS companies. and has been operating since 2011 with consultants in both London and Barcelona. Product advice or consulting. Dashboards. Data dashboard design. Top UI designers #1 – UserActive. UI redesign.

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98