Intercom, Inc.

JUNE 9, 2020

These are all key components of a business resilience strategy, one that bolsters up a business that’s faced with challenges and sets it up for growth long-term. Here are a few of the strategies they shared and how you can apply them to your own business as you move forward. In March, McKinsey & Co. Make decisions quickly.

Strategy 197

Strategy Feedback Software Customer Experience Reporting Tools 197

Roman Pichler

APRIL 19, 2017

Challenging situations are great opportunities to grow as a human being and by doing so, you increase your leadership power. Nothing beats meeting real users. Do regular research, attend trade shows and conferences, and consult journals, magazines, and user forums, for example. Trust me.”. Strengthen Your Expertise.

Leadership 163

Leadership Weak Development Team User Testing Product Research 163

Mironov Consulting

MAY 20, 2019

In addition to my formal coaching of product leaders (Directors, VPs and CPOs who directly manage teams of product managers), I talk with lots of senior individual contributors about the risks and challenges of moving “up the ladder” into product leadership roles. Growing others, strategy, air cover? What should my focus be?

Leadership 106

Leadership Product Research Customer Experience Customer Feedback 106

Modus Create

FEBRUARY 5, 2024

Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business? However, that doesn’t mean every executive is jumping into AI without doing a little more strategy work.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Intercom, Inc.

MAY 18, 2021

Commissioning Forrester Consulting. A commissioned study by Forrester Consulting on behalf of Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , reveals how conversational experiences are fuelling customer retention and business growth for global companies. Enter Forrester.

Research Software 210

Research Software User Testing Customer Feedback Reporting Tools 210

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you want to learn more about the consulting role vs the product role, read this article on the topic. Perhaps you worked on a digital strategy or an IT system change.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you want to learn more about the consulting role vs the product role, read this article on the topic. Perhaps you worked on a digital strategy or an IT system change.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

ProductPlan

FEBRUARY 1, 2021

Companies had to shift their product strategy. A creeping sense of dread as clients contacted them to cancel training and in-person meetings. “It They had to shift their product strategy. We’ve also explored resilient leadership with ProductPlan’s CEO, as well. It was a very somber day,” Tan recalled.

Product Strategy 64

Product Strategy Strategy Leadership Consulting 64

TechEmpower - Product Management

AUGUST 21, 2023

The explanation from software leadership is often unsatisfying or unclear. A technical review can help your development team adopt new processes and strategies to maximize their speed and efficiency. But is that the right strategy for your business? What does a business leader do in this situation? By a factor of 100?

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

Johanna Rothman

JANUARY 12, 2021

You have information the team needs, and you want to meet. You see the need for these meetings: Standups. Except, the team thinks you want to meet too often. Instead of calling every gathering a “meeting,” use the meeting's purpose to guide your decisions. If so, that might be a meeting.

Workshop 74

Workshop Naming Consulting Information 74

Pragmatic Marketing

JANUARY 10, 2017

The topic of customer advisory board (CAB) meeting agendas is a popular one at our training events and at other CAB industry events we attend. Internal Prep Meeting. The host company should plan to have an on-site prep meeting before the face-to-face CAB meeting begins.

User Testing 70

User Testing Customer Feedback Feedback Software Customer Experience 70

Bain Public

MARCH 21, 2020

Here’s the story of how Bain Public came to be: The Beginning of Bain Public Meet Paul. We create strategies focused on removing friction from all touch-points with relevant, actionable and effective teachings. Transitionary Leadership. He’s the founder of Bain Public and a problem-solver by nature. Mentoring and Coaching.

User Testing 52

User Testing Weak Development Team Feedback Software Customer Experience 52

Bain Public

APRIL 17, 2020

Career Development Program Details: Whether you are a Founder or part of the Product, Engineering or leadership team, you need actionable strategies and impactful techniques that drive results today. Targeted to startups, scale-ups or SMB organizations It takes place over 12 weeks, live via Google Meet.

Workshop 52

Workshop Leadership Document Roadmap 52

ProductPlan

FEBRUARY 4, 2021

Companies had to shift their product strategy. A creeping sense of dread as clients contacted them to cancel training and in-person meetings. “It They had to shift their product strategy. We’ve also explored resilient leadership with ProductPlan’s CEO, as well. It was a very somber day,” Tan recalled.

Product Strategy 52

Product Strategy Strategy Leadership Consulting 52

Userpilot

AUGUST 30, 2023

What strategies can you implement to drive acquisition and retention faster? Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. Product management and leadership speakers.

Customer Experience 99

Customer Experience User Testing Customer Feedback Research Software 99

The Product Coalition

FEBRUARY 27, 2022

Only among my consulting customers , two companies recently hired a new VP of Product. By the way, while the tips here address specific challenges that product leaders face, many of them would apply to any kind of leadership position, and even to non-leadership positions, so feel free to forward it to friends who are currently on the move.

Weak Development Team 139

Weak Development Team Leadership Data Visualization Positioning 139

The Product Coalition

MAY 1, 2022

I realized that this is something that I do whenever I’m helping my consulting customers or the CPO Bootcamp participants to make strategic decisions. One of the ways to test your numbers is to ask yourself what would happen if you don’t meet them. things that we must meet or things that we believe to be true about the world.

User Testing 158

User Testing Customer Experience Product Research Definition 158

The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. Meet the mentors…. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Signup to be a Mentor Today!

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Bain Public

FEBRUARY 13, 2023

This co-working space has office space for startups, private meeting rooms, a phone booth, and a design lab for prototyping including 3D printers, laser cutters, and electronic components. At Bain Public, we understand the importance of being able to visualize a product’s ecosystem to align product strategies.

Workshop 52

Workshop Startups Leadership Consulting 52

UX Studio: Product Management

MARCH 5, 2024

After these conversations, our leadership will find the most suitable person for the position who will help the internal team. Therefore, this designer needed to have alignment meetings first. They contacted us to consult on their situation and find a solution whether and how we can help them.

Research Software 81

Research Software User Testing Feedback Software Product Research 81

DISQO

JULY 18, 2019

There’s a fascinating discussion on Quora that highlights many widely agreed upon best practices for product leadership. Consulting our survey of more than 150 product managers and interviews with over 200 experts on our podcast, This is Product Management , we gained some surprising insights. The data confirmed our skepticism.

Leadership 40

Leadership Product Research Data Visualization Customer Experience 40

DISQO

JULY 18, 2019

There’s a fascinating discussion on Quora that highlights many widely agreed upon best practices for product leadership. Consulting our survey of more than 150 product managers and interviews with over 200 experts on our podcast, This is Product Management , we gained some surprising insights. The data confirmed our skepticism.

Leadership 40

Leadership Product Research Data Visualization Customer Experience 40

Product Management Unpacked

JULY 9, 2020

Pendo’s chief product officer shares his take on product management leadership. “If As a company that’s become a leader in the product management space, many product managers turn to Pendo for best practices and thought leadership. However, his career took a different turn when he started at Intuit’s corporate and strategy side.

Analytic Tools 185

Analytic Tools Reporting Tools Data Visualization Product Research 185

Valerian Tech

JUNE 13, 2023

Healthcare companies must ensure that these technologies meet stringent data privacy and security standards, which may involve implementing additional safeguards and staying up-to-date with emerging compliance guidelines. Book a free consult today. This allows them to pinpoint areas that need improvement.

Healthcare 52

Healthcare Fractional CTO CTO Coach Data Visualization 52

bpma ProductHub

FEBRUARY 13, 2017

Actuation Consulting has been conducting research on what separates high performance product teams from the pack. Conversely, product managers who lack knowledge of the corporate strategy have no grounding from which to effectively develop useful multi-year product strategy, nor the tools to motivate their teams.

Reporting Tools 195

Reporting Tools Data Visualization Product Research Research Software 195

The Product Coalition

MARCH 5, 2024

There are a couple of strategies to set up the tactical pieces of delivery that hedge against real-world disruptions by better equipping teams executing the plan: Make a quality agreement up front on any new engagement. Equally as important: letting the team know when the meeting is coming to a close. at the end of a meeting.

Agile 108

Agile Data Visualization Research Software Reporting Tools 108

Gainsight

SEPTEMBER 8, 2021

Who else can interpret strategy from Product, Marketing, and elsewhere into the CS team’s role? When the Board meeting is next week, they need to have their story straight right now. Will they improve your CS practice at the pace you need to meet your NRR & valuation goals? CS leadership time spent on reporting.

Reporting Tools 105

Reporting Tools Data Visualization Analytic Tools Marketing 105

ProductPlan

MARCH 22, 2023

What is a company if not a vehicle for delivering products that meet customer needs? Whether that product is a software application, a physical doo-dad of some kind, or a service like consulting or transportation, or warehousing, every company provides some value to customers in exchange for compensation.

Transportation 52

Transportation User Testing Customer Experience Leadership 52

Bain Public

APRIL 7, 2022

This co-working space has office space for startups, private meeting rooms, a phone booth, and a design lab for prototyping including 3D printers, laser cutters, and electronic components. Paul’s unique experience brings together the necessity of great engineering and the beauty of product strategy. About Paul Ortchanian.

Workshop 52

Workshop Leadership Startups Consulting 52

Intercom, Inc.

OCTOBER 26, 2021

Whether you’re bringing on your tenth or hundredth salesperson, you need to discuss the “must-haves” with your leadership team. No matter what stage your buyers are at, your sales team needs to be able to meet them there. Step 1: Create a scalable hiring profile that reflects your company’s values. Start with your non-negotiables.

Inbound 160

Inbound Product Research Customer Experience Technical Review 160

ProductPlan

OCTOBER 6, 2021

It all starts with a commitment from leadership that strategic thinking and planning are worth the time and makes it a core tenet of the team’s approach. This is how I might look at it: Strategy = Needed features = Approximate confined time with great value. I’ve found it’s better first to define strategy.

Customer Experience 95

Customer Experience Reporting Tools Systems Review Weak Development Team 95

The Product Guy

JULY 4, 2019

My career started at Hewitt Associates which was a human capital and management consulting firm that operated 500 offices in 120 countries. We provided consulting, insurance brokerage, information technology and business process outsourcing services. The pressure of meeting my deadlines while maintaining my daily tasks became daunting.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Bain Public

MAY 24, 2019

Embracing a growth mindset, communicating a product vision and strategy and striving for early-market success are all steps toward growth and prosperity. It is important to use daily and weekly meetings to maintain that momentum and to implement monthly and quarterly meetings to make sure the strategic direction is being followed.

Leadership 40

Leadership User Testing Product Research Customer Feedback 40

Johanna Rothman

JUNE 18, 2021

Years ago, I consulted with a software company that purposefully hired from the “bottom of the barrel.” They changed their strategy and offered slightly above-market salaries and now they have a sustainable business. Anyone can call a meeting at almost a moment's notice—and everyone has a seat.

Technical Review 95

Technical Review Software Review Consulting Demo 95

Mind the Product

APRIL 10, 2017

Is it meeting the needs of your team and company? Huge consultancies and one-off consultants have been paid to implement a great manifesto as a repeatable process, not taking the size, stage, growth, culture, and capabilities into consideration. More importantly, it becomes one of the best tools for leadership.

Agile 194

Agile Research Software Product Research Customer Experience 194

Intercom, Inc.

MAY 25, 2021

We commissioned Forrester Consulting , an independent research firm, to dig deeper into these questions and explore how conversational experiences are fuelling customer retention and business growth for major companies. Download your copy of the thought leadership paper now. Is your team prepared to meet it?

User Testing 260

User Testing Customer Experience Customer Feedback Product Research 260

Mind the Product

JUNE 2, 2020

One of the critical skills never mentioned in the job description is being a great meeting facilitator. We’ve all been thrust into the situation of trying to wrangle a room full of people into working together to create a strategy, generate a plan, or get past a roadblock. Getting the most out of meetings. Empoderment.

Customer Experience 126

Customer Experience Product Research Entertainment Workshop 126