Intercom, Inc.

MARCH 25, 2021

At Intercom, the security and protection of our customers’ data is of the utmost importance. This is allowing for improved patient experience, increased workflow efficiency, and effective data management. However, information security remains a top priority, which is where HIPAA becomes important.

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Healthcare Data Visualization Reporting Tools Technical Review 268

Alchemer Mobile

NOVEMBER 14, 2023

Efficiently scale your app development with the Alchemer Digital API With the Alchemer Digital API for both Mobile and Web, you can seamlessly integrate real-time metrics and raw data into your reporting and business intelligence tools, connect data to your most important business systems, and safely share insights across your org.

Data Visualization 130

Data Visualization Reporting Tools Product Research Customer Experience 130

Intercom, Inc.

OCTOBER 19, 2022

Your data is our most critical asset. We protect it throughout its lifecycle with robust security practices, tailored role-specific staff training, and rigorous compliance with regulations. We handle the security of your data so that you can focus on acquiring, engaging, and retaining your customers. Expiry and deletion.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Alchemer Mobile

DECEMBER 22, 2020

Data and Security. With the General Data Protection Regulation (GDPR) to California’s Consumer Privacy Act (CCPA), and other data protection laws, digital security has become one of the highest priorities for app developers. They want to understand how their data is used and the power to change that if they want.

Feedback Software 245

Feedback Software User Testing Reporting Tools Data Visualization 245

The Product Coalition

DECEMBER 3, 2021

Security Assistant For Online Businesses Biometric licenses are the best way to protect your online business from unwanted mailers to protect end-users. Biometric screening is a type of protection used to measure the physical characteristics of humans. If the two biometric data formats match, you need to confirm.

Artificial Inteligence 149

Artificial Inteligence User Testing Document Banking 149

The Product Coalition

NOVEMBER 17, 2023

Extracting valuable insights from business data and taking timely actions are critical. However, the challenge lies in dealing with the rapidly expanding volume of data due to incorporating both traditional and non-traditional data sources into the data governance ecosystem.

Data Visualization 129

Data Visualization Reporting Tools Artificial Inteligence Information 129

The Product Coalition

FEBRUARY 29, 2024

While this guide focuses on choosing LLMs for user-facing applications (think chatbots, writing assistants), remember they can also revolutionize internal tasks like report generation or data entry. Data Richness: A wealth of data opens doors to training bespoke models. LLMs like XLM-R excel in handling diverse languages.

Artificial Inteligence 130

Artificial Inteligence Data Visualization Reporting Tools Research Software 130

Alchemer Mobile

JUNE 14, 2023

This new addition to the Alchemer Mobile product is a direct response to customer feedback, bringing forth a host of powerful new capabilities, including, seamless integration of real-time metrics and raw data into your reporting and business intelligence (BI) tools of choice and complete API key management with enhanced security.

Data Visualization 130

Data Visualization Feedback Software Customer Feedback Reporting Tools 130

Userpilot

MARCH 20, 2024

Software licensing sets software usage rules, protecting creators and defining user rights. The product model monetizes user-generated data for targeted marketing , creating revenue without direct charges. Implementing robust security measures is key to protecting software from unauthorized use and piracy.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization Strategy 59

The Product Coalition

JANUARY 27, 2024

Data centers, a vital component of our digital ecosystem, consume about 2% of global electricity. Storage: The Backbone of Data Management Every application must store and retrieve data, whether on hard drives, solid-state drives, cloud storage, or networked systems. It comprises of four components: 1.

Analytic Tools 144

Analytic Tools Research Software Reporting Tools Software Review 144

UX Planet

DECEMBER 11, 2023

Promoting Ethical Design and Protecting User Interests Introduction Deceptive patterns in user experience (UX) design can have detrimental effects on users, causing financial loss, loss of privacy, and legal control. Governments and regulators are actively working to identify and outlaw specific deceptive practices to protect users’ rights.

UX 71

UX User Testing Customer Experience Customer Feedback 71

The Product Coalition

SEPTEMBER 20, 2022

A web3 cache is a high-speed storage layer that stores a small subset of data instead of storing complete and permanent data in databases. This allows future requests for data to be processed faster than if they were kept in the primary storage location. Blockchain does not allow for real-time data extraction.

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B2B Data Visualization Customer Experience Framework 139

The Product Coalition

SEPTEMBER 23, 2022

The automotive giant entrusted customer data to a blockchain platform, allowing it to monitor the movement of advertising money. However, this technology is so versatile and unique that its properties and ability to protect and verify all kinds of data in a decentralized network can be used in almost any industry.

Analytic Tools 128

Analytic Tools Feedback Software Data Visualization Marketing 128

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. You can’t grow your business if your customers don’t trust you with their sensitive data. Security affects every function across your company: from onboarding and offboarding to encrypting data and managing endpoints.

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Reporting Tools Data Visualization Software Review Technical Review 211

Gainsight

MARCH 19, 2024

Stokowski emphasizes two key areas of concern: privacy and bias protection. Companies must prioritize the protection of personal and confidential information, ensuring that AI systems do not compromise privacy within organizations. We think this is a powerful application of the technology for Customer Success (CS) teams, especially.

Data Visualization 52

Data Visualization B2B Generative AI Customer Experience 52

Alchemer Mobile

DECEMBER 16, 2020

Money is highly personal, and given the intensity of emotions associated with money, it strikes us as odd that more financial institutions have yet to tap into this gold mine of customer emotion data and CX insight. As such, it’s imperative financial apps have a robust sign-in process to protect customer’s information.

Finance 243

Finance Feedback Software User Testing Data Visualization 243

The Product Coalition

OCTOBER 28, 2021

such as a lack of data protection, industrial espionage or cyber-attacks?—?are An attack on smart plush toys from Spiral Toys also made headlines that year: hackers had put the data of 800,000 users and two million private audio messages online. A correspondingly large amount of money flows into digitization projects.

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Data Visualization Analytic Tools Systems Review Customer Experience 154

Userpilot

MARCH 25, 2024

User sentiment analysis is the process of collecting user feedback data and analyzing the sentiment and intent behind it using tools like natural language processing. Gather user sentiment data from multiple sources. Visualize the collected data to spot patterns more easily. Act on insights to drive positive sentiment.

Data Visualization 100

Data Visualization Feedback Software Analytic Tools Reporting Tools 100

Valerian Tech

JUNE 19, 2023

Introduction In today's digital age, healthcare companies face increasing threats to the security and privacy of patient data. The potential consequences of data breaches, such as financial losses, reputational damage, and loss of patient trust, highlight the critical importance of robust data security measures.

Healthcare 52

Healthcare CTO Coach Fractional CTO Research Software 52

Amplitude

JULY 8, 2020

A powerful tool, but built by humans, and therefore a product of the biases, data, and context we use it in. Thousands of teams use data to make product decisions that affect billions of users across the globe. Contributing authors: Jenny Chang, Bilal Mahmood, Cindy Rogers. Machine learning is a tool. Predictive Fairness.

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Artificial Inteligence Analytic Tools Research Software Data Visualization 132

The Product Coalition

JULY 28, 2023

I’ve spent the last 18 months building a product function in advanced analytics & data science here at Virgin Media O2 from zero to one. We’ve grown at an exponential rate, and have a bunch of high-performing data products in the wild, and a brilliant team around us. How do I protect to team? Be kind: take the leave!

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Product Management Product Manager Management Management 124

Product Talk

MAY 18, 2022

You might need to get buy-in or support from leadership, you may need to collaborate with user research or data science teams, and you will likely experience some overlap with customer-facing teams like sales, marketing, and customer success. Salespeople and account managers tend to be protective over their customers. Tweet This.

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User Testing Customer Feedback Customer Experience Product Research 208

The Product Coalition

JULY 8, 2023

Product leader Anna Russo explains what’s important when making data-driven decisions with Generative AI. Global Director of Data Science at Gucci, Anna Russo however, decided to step up and advocate for establishing sound data infrastructures, while we embrace the technology.

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Generative AI Data Visualization Construction Technology 127

The Product Coalition

JULY 7, 2023

Blockchain provides a decentralized and distributed ledger, serving as the foundation for storing and validating contract data. This decentralized nature fosters a sense of autonomy and empowers users, granting them control over their data, digital assets, and interactions.

Government 118

Government User Testing Customer Experience Finance 118

UX Planet

MARCH 17, 2024

The vast amount of data collected about us, often without explicit consent, has eroded user trust in transparency efforts. Prioritizing User Privacy & Data Protection Imagine using a fitness app that mysteriously starts bombarding you with ads for protein supplements after a single jog. They excel in ethical data practices.

UX 72

UX Data Visualization Customer Experience Banking 72

The Product Coalition

MARCH 3, 2024

Enter customer behavior prediction, a revolutionary approach that utilizes data and technology to forecast what your customers will do, buy, or feel in the future. In today’s competitive landscape, businesses are bombarded with data. But simply collecting data isn’t enough; the true power lies in unlocking its predictive potential.

Data Visualization 123

Data Visualization Analytic Tools Marketing Customer Experience 123

Intercom, Inc.

JULY 15, 2022

When running an online business, you have to be very aware of the wide variety of threats you face, where your vulnerabilities lie, and how to protect yourself from those risks. If you’re online, so is your data and your customers’ data, which must be protected. Essentially, this is your “threat model”.

Data Visualization 118

Data Visualization User Testing Customer Feedback Software Review 118

Intercom, Inc.

APRIL 23, 2018

When building your products, the security and privacy of your customers’ data needs to be a top priority. And that is also true when selling and marketing your product, particularly with the arrival of GDPR, which has brought the issue of data security and privacy to widespread public awareness.

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Weak Development Team Systems Review Data Visualization User Testing 220

The Product Coalition

OCTOBER 31, 2023

These models, already versed with extensive data, stand out in text generation. Fine-tuning, the process of optimizing and customizing these models with new, relevant data, has thus become an indispensable step in leveraging generative AI effectively. Enter pre-trained models.

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Generative AI Data Visualization Healthcare Customer Experience 131

Product Innovation Educators

FEBRUARY 7, 2022

Today we are talking about what product managers and leaders should know about intellectual property (IP) protection. Some organizations have a robust IP protection system that is part of their product management and development process while IP is an afterthought for others. Patents protect products. Copyright protects content.

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Artificial Inteligence Product Management Product Manager Differentiation 93

Mixpanel

AUGUST 9, 2023

The FTC and HHS recently issued a joint letter to 130 major hospitals, warning them about the “serious privacy and security risks” relating to the use of third-party user data and ad tech like Google Analytics and Facebook/Meta pixels. In addition to contractual measures, we have built data governance right into our services.

Analytic Tools 52

Analytic Tools Data Visualization Healthcare User Testing 52

Valerian Tech

JUNE 13, 2023

Healthcare companies must adhere to a myriad of regulations, including the Health Insurance Portability and Accountability Act (HIPAA), the General Data Protection Regulation (GDPR), and other industry-specific guidelines. This blog will explore the challenges faced by healthcare companies in achieving regulatory compliance.

Healthcare 52

Healthcare Fractional CTO CTO Coach Data Visualization 52

The Product Coalition

OCTOBER 13, 2023

To fully comprehend AI in business, it’s essential to understand the different types and applications of AI: Machine Learning: Machine learning algorithms allow systems to learn from data and improve their performance over time. Consider customer service, data analysis, or process automation. A carefully planned budget is essential.

Artificial Inteligence 126

Artificial Inteligence Data Visualization Analytic Tools User Testing 126

UX Planet

DECEMBER 19, 2023

Qualitative research relies heavily on effective interview techniques to gather rich and insightful data from participants. This format provides a balance between standardized data collection and the richness of open-ended responses.

Product Research 85

Product Research Research Software User Testing Data Visualization 85

The Accidental Product Manager

MAY 10, 2021

Product managers have to deal with patient data privacy laws Image Credit: Stock Catalog. Customers are very aware of the data privacy issues and so they are hesitant to use the health care products that the product managers are providing them with. The Challenge Poised By Health Data. The Privacy Issue.

Product Management 123

Product Management Product Manager Management Management 123

Roy Madden

AUGUST 17, 2021

How one cybersecurity analyst leveraged Feedly to proactively evaluate news around the breach and protect his company and their clients and stakeholders. He was also able to gather any indicators of compromise (IoCs) on the issue, such as logs, data, and statistics. Case Study.

Data Visualization 114

Data Visualization Reporting Tools Document Customer Feedback 114