Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category. Music Apps. But while few in number, their surveys were successful.

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

The Product Coalition

JUNE 21, 2021

With the influence of mobile phones and modern technology, messaging or texting has become the most convenient form of communication. Compared to emails and calls, chat messages through in-app chat windows have a high probability of reaching out to the users. Analytics and history? —?Analytics, Customizable solutions ? —?create

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Analytic Tools Reporting Tools Customer Communications Data Visualization 158

Userpilot

MARCH 30, 2025

If youre managing a mobile product , I probably dont have to tell you that it is a must to learn how to send push notifications at the right time, with the right message, and to the right users. Best practices to avoid spamming and build real value with every message. Analytics and performance tracking. Audience targeting.

Analytic Tools 65

Analytic Tools Data Visualization Onboarding KPIs User Testing 65

Userpilot

MARCH 24, 2025

Recommended product manager job openings in data-driven companies Looking for a job in mobile product management? Salesforce Field Service is a market leader with customers including many Fortune 500 companies. A person who has 5+ years of experience managing mobile products, ideally in AI-powered or field service solutions.

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Analytic Tools Research Software Feedback Software User Testing 52

AB Tasty

JUNE 17, 2025

From the continued rise of mobile commerce to virtual-reality try-on tools and AI customer service, some consumer trends have proven to be evergreen while others fall out of fashion in a season. To help you better understand the mind of today’s consumers, we’ve broken down 10 key insights for e-commerce from our 2025 global report.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

UX Studio: Product Management

APRIL 3, 2018

Modern technology brings patients better and more comfortable service. But for this to work, healthcare workers need to feel as if they had always used these tools. Treatments no longer remain boring must-haves; instead, they become services. Wearables and Data Visualization. Healthcare UX Challenges.

Healthcare 138

Healthcare Research Software Data Visualization UX 138

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 84

Data Visualization Research Software Reporting Tools Analytic Tools 84

freshtrax

NOVEMBER 4, 2021

Data shows that as of September 2021, users in the UK and US have been spending more time on TikTok than on YouTube. In this article, I’ll explain why short videos are so appealing to people, and introduce some examples of innovative services that use short videos. We see the momentum of these trends continuing to grow.

Data Visualization 105

Data Visualization Advertising User Testing Research Software 105

Userpilot

MARCH 15, 2021

In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework. They’re looking to be entertained.” To harness the incredible value of product-led growth, you need to have the right engagement tools.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

JUNE 11, 2024

TL;DR Interaction design is the practice of crafting engaging and intuitive interfaces for digital products and services. 2D: Visual representations. Dribble even uses error messages to show brand personality. Interaction design is the practice of crafting engaging and intuitive interfaces for digital products and services.

Data Visualization 100

Data Visualization Feedback Software Analytic Tools Research Software 100

Userpilot

SEPTEMBER 19, 2024

In this article, we’ll delve into the art of preloader design specifically for SaaS products, showcasing best practices and inspiring examples that keep users informed and entertained. However, they slightly differ in their implementation and visual presentation. The most common tool here is a basic progress bar.

Research Software 105

Research Software Customer Experience Data Visualization Entertainment 105

Userpilot

APRIL 22, 2024

17 customer success best practices you can apply in any SaaS include: Tailoring the onboarding experience using customer data to increase retention and success. Using targeted in-app messages to guide users through key features effectively. The best customer success tools include Userpilot, ChurnZero, and Gainsight.

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Analytic Tools Feedback Software Research Software Customer Experience 99

Modus Create

MARCH 14, 2023

Audi — Reducing Marketing Costs with Unreal Engine Automobile Audi, a subsidiary of Volkswagen AG, had a high dependence on external service providers to create visuals for its products. Hasbro — Regaining Momentum with Omnichannel Marketing Toys and Entertainment Hasbro’s stock prices tell a fantastic story.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Userpilot

MAY 27, 2024

Track behavioral data : Use feature tagging and event tracking to analyze product usage. Leverage product data to offer proactive support : Analyze customer data to provide anticipatory assistance. poor customer service) can harm a business’s reputation. Why does customer perception matter?

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. And today I am super excited to share some of the key insights from our 2021 Mobile App Engagement Benchmark Report. I am Christy Culp.

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The Product Coalition

AUGUST 10, 2021

In the beginning it was entertaining, but now just seems a waste of time. When Fin came around, he was charming, nice and entertaining. Ursula is very quick to volunteer he services when it comes to driving someone. This means not through customer service, or Contact us vague messaging. Do you like Anise?

Customer Experience 158

Customer Experience User Testing Customer Feedback Feedback Software 158

Userpilot

NOVEMBER 8, 2022

Customer engagement technology helps to increase engagement and reduce churn through in-depth analytics, personalization, better communication, and engagement at scale. One of the most common examples of artificial intelligence in the business world is using chatbots for self-service support. In-app messaging.

Analytic Tools 98

Analytic Tools Feedback Software Customer Communications Customer Experience 98

The Product Coalition

MAY 13, 2020

Setting Yourself Up For Email Marketing Success Engaging in successful email marketing campaigns will require the use of specific types of data. If you have a bulk list of emails, you need to use the right tools to verify the legitimacy of each one. Modern consumers want to be entertained by the emails they receive.

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Product launches Product Marketing Marketing User Testing 146

The Product Coalition

JANUARY 25, 2024

Users ask Siri questions and have conversations with it via a messaging environment. Siri also makes recommendations and uses various internet services, while it adapts to the user’s language style, interests and search patterns. This data serves as the training set for the reinforcement learning agent.

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Userpilot

JANUARY 18, 2022

A good preloader should be visually pleasing, show progress visually through simple animations or short messages. A skeleton screen , on the other hand, is a kind of loading screen that shows the structure of the page without its actual content until the server operations finish processing and the data is available to display.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Customer Experience 98

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See It's my long-standing, strongly-held assertion that tech companies must choose either a services model or a product model.  Companies Investor pressure for a high-value market exit.  VCs

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Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Userpilot

OCTOBER 20, 2022

To improve NPS, send NPS surveys throughout the user journey, get qualitative feedback, offer personalized to detractors and passives, and combine NPS surveys with other microsurveys to get more in-depth insights. An NPS survey simply asks users how likely they are to recommend your product or service to others on a scale from 1 to 10.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

The Product Coalition

NOVEMBER 26, 2024

Subscribe now Here’s what I’m covering this week 🗒️ STUDY WITH JAY: When Thoughts Become the New SaaS Market 🎧 TWO PODCASTS: Services Management and 2025 Intro to Video 🤔 EVENT: AI FRIDAY EVENTS DAY - 3 Dedicated AI+Product Sessions STUDY WITH JAY: Who needs keyboards when you’ve got brainwaves?

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Research Software Marketing Technical Review Software Review 140

Amplitude

DECEMBER 4, 2020

Fortunately, customer analytics software can help uncover these different inflection points and phases. In fact, companies that use customer analytics to understand the many different routes users take are more profitable. Customer analytics involves methodically examining customer behavioral data to make business decisions.

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Analytic Tools Customer Experience Data Visualization Weak Development Team 64

Userpilot

FEBRUARY 20, 2023

Focusing on visuals and GIFs to teach users how to use your product, like Miro. Using welcome messages and video tutorials to give a great first impression, like StoryChief. Showing users the main product features with well-designed GIFs and visuals, like Dropbox. Self-service support. What is user onboarding?

Customer Experience 98

Customer Experience User Testing Feedback Software Customer Feedback 98

Userpilot

SEPTEMBER 29, 2024

Intercom’s loading page contains a loading animation and messages explaining the loading process. Productboard uses a skeleton screen for small loading areas and a logo animation with marketing messages for a full page load. WeTransfer utilizes its loading screen to advertise its paid Pro service.

User Testing 104

User Testing Customer Experience Customer Feedback Feedback Software 104

Mind the Product

OCTOBER 15, 2019

The Message. What’s the single most important message you want your audience to remember? In her book Talk Like TED , Carmine Gallo recommends writing your message at the top of a piece of paper. Then find between one and three related messages that support your key takeaway and write them on Post-Its underneath.

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Presentation Messaging Data Visualization Download 151

Userpilot

NOVEMBER 27, 2023

Product-led growth is a business strategy that focuses on the product as the primary tool for customer acquisition and retention. Some standout features of the product-led model include free trials, personalized onboarding flows , regular surveys , contextual messaging , etc. Book a demo today to learn how! What is product growth?

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience Product Research 105

Amplitude

JUNE 23, 2020

So we’re here to explain what retention rate is, why retention and customer experience (or CX) go hand in hand, and how companies use product analytics to build great customer experiences. In the same Zendesk study, 58% of customers stopped buying from a company after a bad experience, and 52% switched to a competitor’s product or service.

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Customer Experience Data Visualization Customer Feedback User Testing 87

Mind the Product

NOVEMBER 9, 2016

While gaming and entertainment are the first obvious applications of VR, the more interesting applications – and the ones we focus on here – are in B2B and B2C products and services. Communication tools like Slack, still fantastic. The underlying approach to managing a project, such as agile, works fine.

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Weak Development Team Development Feedback Software User Testing 141

The Product Coalition

JUNE 11, 2019

Pareto Principle According to a report by Lee Resource Inc., Existing and happy users are more responsive to your marketing messages and are likely to recommend more users. As per reports, the average user retention rate across all industries is less than 20%. Gaining this insight accelerated the app’s growth.

Feedback Software 107

Feedback Software Analytic Tools Customer Experience User Testing 107

Userpilot

DECEMBER 13, 2022

In this article, we’ll break down exactly the tools , techniques, and tactics you can leverage in your product. Onboarding UX can be defined as the user experience you create – both within and outside your app – to welcome, familiarize, and get users up to speed with your product or service. Ready to get into it?

Onboarding KPIs 98

Onboarding KPIs Feedback Software UX Data Visualization 98

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 98

Data Visualization UX Research Software Feedback Software 98

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. Before streaming became a home staple, Netflix began life as a DVD rental service. Platform pivot : this is when you change the method of delivering a product or service.

Data Visualization 84

Data Visualization Research Software Customer Experience Analytic Tools 84

Userpilot

SEPTEMBER 1, 2021

best practices include: user-centered mindset, personalized messaging, continuous feedback loops, data-informed decisions. Use data collected from microsurveys to personalize the onboarding experiences. Build user personas and use the data to create relevant in-app experiences for each. Make data-informed decisions.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Userpilot

MAY 23, 2022

Exception paths arise from fault conditions like data entry errors, and they don’t lead the user to expected outcomes. Five tactics to improve the happy path: Adding context to your error messages and making debugging fun will help increase user patience when things go wrong within the app. Map the happy path for each user flow.

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Feedback Software Analytic Tools UX User Testing 105