Product Innovation Educators

MAY 10, 2021

How product managers can excel in both supportive and challenging organizational environments. In this discussion we share ideas and experiences for getting more benefits from product management and how you can help with that, regardless of whether your organization supports product management or not.

Outbound 75

Outbound Product Management Product Manager Finance 75

Mironov Consulting

SEPTEMBER 22, 2020

Filed under “whiny excuses from product management for missing delivery dates.” So IMHO, calling something an MVP invites chaos. Stakeholders keep expanding the definition of ‘done’, since we can’t ship a real revenue product without features A, B, C, X, Y and Z. We spin up outbound marketing/support efforts too early.

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

Product Innovation Educators

MAY 10, 2021

How product managers can excel in both supportive and challenging organizational environments. In this discussion we share ideas and experiences for getting more benefits from product management and how you can help with that, regardless of whether your organization supports product management or not.

Outbound 62

Outbound Product Management Product Manager Finance 62

Userpilot

AUGUST 14, 2023

As third-party data becomes less reliable, first-party analytics are going to shape most business decisions going forward. And the transition is already happening, as 88% of marketers think first-party data is more important now than a couple of years ago. While first-party data is completely private.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

BrainMates

SEPTEMBER 19, 2022

From education and workforce management to local communities, government, justice systems and beyond, they create people-centric technology that helps make the complex simple. Their Ready Workforce platform is an all-in one cloud solution that empowers businesses with payroll, HR, time and attendance and leave management anytime, anywhere.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Usersnap

FEBRUARY 14, 2023

Instead, you can follow this hands-on guide for go-to-market strategy and product launch plans. In this article, we’ll share tips and advice all about SaaS go-to-market strategies , with questions to ask, things to consider, and data to research so you can start your commercial enterprise on the right footing. Let’s dive in!

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. SaaS sales can be broken down into three models: self-service, transactional, and enterprise. The self-service model.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Userpilot

APRIL 8, 2022

Joanna founded and ran the Kolko PR agency from 2010 to 2016 where she noticed there was a need to automate the PR processes and there was no tool on the market to make that possible. They worked with many tech companies and were funded $50k from the first round of investors to build the MVP and find Product-Market fit.

User Testing 98

User Testing Feedback Software Research Software Product Marketing 98

The Product Coalition

MAY 10, 2019

In analytics lingo, one way to assess these critical journeys is through user flows. User flows are for the visual learner. Via distinct arrows, where thickness indicates number of navigations, user flows show you the inbound and outbound journeys for every screen and popup within your app. Let’s rewind for a second though.

Analytic Tools 75

Analytic Tools Customer Experience Customer Feedback Data Visualization 75

UX Studio: Product Management

JULY 29, 2021

Especially as you progress towards more influential positions. You can’t just expect other managers and executives to understand why user research is so important and how it can be a profitable investment. . Ultimately, the decision on how much to budget for product development will be made somewhere in the finance department.

Research Software 110

Research Software User Testing Product Research UX 110

Userpilot

JANUARY 26, 2024

Product-led growth is predicted to become even more prominent in 2024. For those who would like to implement the growth model, here's our product-led growth playbook. In this article, we share 11 tried and tested tactics for product managers who want to up their PLG game. Let's dive in!

Analytic Tools 103

Analytic Tools Feedback Software Data Visualization User Testing 103

ProductBoard

NOVEMBER 15, 2017

productboard , the all-in-one product management solution, launched today on Product Hunt the Portal , an all-new interface that bridges the divide between the product teams and marketplace. productboard Portal enables product managers to get the pulse of their customers.

Customer Feedback 45

Customer Feedback User Testing Weak Development Team Feedback Software 45

Bain Public

NOVEMBER 4, 2018

As promised, here are the slides from my talk at Impact Product Management Conference 2018 event in Budapest, Hungary. The challenges of product development are not about products. The empathic component is what makes a product manager special. Watch the video here : [link]. Influence) Are we still aligned?

User Testing 40

User Testing Feedback Software Customer Experience Customer Feedback 40

Intercom, Inc.

AUGUST 25, 2021

We came to the belief that, yes, it was, but that the tools that were available at the time were the things holding people back. We came to see that there was great, great room for improvement and that there was an opportunity to create tools that could much better support human connection.”.

Data Visualization 220

Data Visualization Customer Experience Onboarding KPIs User Friction 220

Mironov Consulting

FEBRUARY 6, 2020

A music streaming service needs different health indicators than an aircraft manufacturer or online ad marketplace or security software vendor or dating app. It’s important to find KPIs that will provide insight into your business and help uncover underlying issues. But metrics aren’t generic. Rarely pays out. TTV: Time-To-Value.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Userpilot

MAY 2, 2022

You can collect NPS data in various ways. When creating a survey, make sure it visually matches the theme of your company. It measures how likely your users are to recommend your product or service to a friend on a 0-10 scale. Unhappy customers are unlikely to recommend your product or service to others.

Feedback Software 98

Feedback Software Product Research Data Visualization Reporting Tools 98

Intercom, Inc.

DECEMBER 2, 2021

It can be used for the entire building process at engineering and even product management. The core of algorithms and systems is data models. When tackling a technical design for a system, make sure you always understand the data models first. Over the years, we’ve covered a lot of ground on our podcasts.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Intercom, Inc.

JUNE 23, 2020

Jane: I’m the senior product director for five teams in our London office. I’ve got various product managers reporting into me and we focus primarily in the support space. I’m also co-site lead for the London site where we’ve got five product teams up and running.

Reporting Tools 118

Reporting Tools Customer Experience User Testing Data Visualization 118

Intercom, Inc.

DECEMBER 20, 2018

Not to mention, he’s scaling seven of his own SaaS companies – including Mailshake , a cold email outreach tool for sales. Maybe it’s your sales strategy or your product, but often it’s the first experience the user has with your brand. Sujan: Mailshake is an outbound sales tool. It didn’t work.

Outbound 151

Outbound Customer Experience User Testing Data Visualization 151

The Product Coalition

JANUARY 25, 2019

The Key Skill For Success In Product Management SUCCESS TAKES TIME Product Management career entry and long-term success can be challenging. ENDURANCE FOR PRODUCT MANAGERS Endurance matters when you hit resistance. This is a common challenge for people looking to make that transition into product management.

Weak Development Team 60

Weak Development Team Product Management Product Manager User Testing 60

ProductPlan

MARCH 7, 2019

Product managers interact with many parts of the organization on a regular basis, but it’s usually either asking for specific information or soliciting input on very discrete items. All of this while aligning the strategy of the executive team with specific product releases and features.

Roadmap 65

Roadmap Technical Review Development Team Review Presentation 65

Gainsight

DECEMBER 23, 2019

She was most recently customer success head at BetterWorks where she led services, customer support management, ops, and training team. Prior to that, Adam held executive roles at Yesmail for over nine years, heading customer experience, product dev, and technology services teams. How complicated is your product?

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52

Userpilot

AUGUST 7, 2019

Just imagine that your business is losing two customers per month due to poor customer service. That would mean that, in order to compensate for those 2 customers, you will need to create 24 positive experiences. Both teams will have valuable data that could help all of them take their success to the next level. Not before.

Feedback Software 68

Feedback Software Customer Experience User Testing Research Software 68

PMLesson's Ace the PM Interview

NOVEMBER 4, 2019

We talk to Sai Boddupalli , an Exponent alumnus, on his journey being a product manager across various, distinct industries spanning automotive, e-commerce, gaming, and payments. Being a PM and interviewing for a PM position are two different things. Q: How would you answer the “Tell me about yourself” question? Why or why not?

Automotive 68

Automotive Product Management Product Manager Technical Review 68