UX Studio

JUNE 30, 2023

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. We also develop products of our own, namely UXfolio, Copyfolio, and Archifolio.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. In this project, we redesigned the information architecture of the cloud-based permission system for Hungary’s best-known architectural design software. Permission system of the teamwork platform.

Research Software 46

Research Software Feedback Software Information UX 46

Userpilot

APRIL 8, 2021

The “customers” part of this definition is important, since this is what differentiates customer analytics software from tools like Google Analytics, which look at data from website visitors as opposed to customers. As much as dishonesty sucks, giving disingenuous feedback due to people pleasing is a real phenomenon.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

UX Studio

APRIL 10, 2018

In the new version, clicking on the shortened written name of the target language would switch languages. In the English UI, we used some extra character spacing on some of the elements to make them more readable and more easily differentiated from other elements. Design system. So, we dropped the flags in the next iteration.

Magazine 66

Magazine Feedback Software Research Software User Testing 66

Mind the Product

APRIL 6, 2020

Our goal was to define how we would set and communicate the company strategy, and how that strategy would lead OKRs and backlog definition. Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision. This is what we did.

Product Strategy 114

Product Strategy Strategy Feedback Software Customer Experience 114

Userpilot

JULY 27, 2022

Marketing campaigns in the maturity cycle should highlight product differentiation and brand identity to maintain a market presence over the competition. As such, there’s no definitive reference timeline to follow. Offering managers better organization and process management systems. Product Life Cycle Stages.

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

Intercom, Inc.

JULY 21, 2022

We use a multi-touch attribution system. We spent a lot of time and effort setting up that foundational system, making sure that our data was really good. A lot of folks outsource performance marketing to agencies or use a simpler attribution system, which is fine and correct if your budget is smaller. Here’s Andrew.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Intercom, Inc.

AUGUST 1, 2019

Michael and his team created a lucrative reward system for startups , which they were able to do through group purchasing (taking advantage of a vertical that allowed them to buy software packages). What actually made me most comfortable was when they said they were building their system like a ledger, so it can’t be messed up.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Intercom, Inc.

MAY 19, 2022

And in doing so, businesses have had to look critically at support as a differentiator and core business value driver. Using technology in a different way to provide support, looking at it as a value add as opposed to a cost center means we can differentiate support. That’s why you need to do these internal reviews as well.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Intercom, Inc.

DECEMBER 4, 2019

That clarity is one of the main reasons I was so excited to join Intercom earlier this year – the company entered an industry dominated by impersonal and disconnected tools like ticketing systems and email with a vision to “make internet business personal.”. 1 Poor definition of value proposition and feature focus.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

UX Studio

FEBRUARY 15, 2024

They can create really nice looking screens that are user friendly […] But if you’re building on top of that some business knowledge, and you’re able to think with the head of business stakeholders, that’s a way to differentiate yourself.” So my name is Victor Eperjesy. Hope you’re doing well.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Userpilot

JUNE 27, 2023

We understand that choosing the right platform can be challenging, and traditional review sites may not provide sufficient information. So if you’re still on the fence – there are two more factors that can make a difference for you – the tools’ pricing, its reviews, and the final pros and cons. – Saurav S.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

UX Studio

SEPTEMBER 6, 2023

Who are the users in B2B By definition, we talk about B2B when we see a transaction between two businesses. This is due to price, time, and response rate. It is best to create clear guidelines for all panel managers and differentiate between invitation and participation and the type of research. So, let’s dive in.

User Testing 59

User Testing Customer Feedback Research Software B2B 59

Andrew Chen

SEPTEMBER 4, 2018

Sonal: I love that you said that because one of the complaints I’ve heard about “growth hacking” is that it’s just marketing by a different name, and what I’m really hearing you guys say is that there’s a systemic point of view, there’s rigor to it, there’s stages, there’s a program you build out.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

UX Studio

JANUARY 17, 2024

So,we will definitely talk about this maybe in another podcast hopefully. And now, being an adult, I think I’m trying to get back to this, childish part of me and actually dreaming about things that are not goals and like probably differentiating these two things. So I wouldn’t even differentiate that.

User Testing 74

User Testing Research Software Customer Experience Product Research 74

Pragmatic Marketing

OCTOBER 11, 2019

Yes, my name is Marcus. You know, I think we always want to tell an interesting and unique and differentiated story but we don't want to just make it up. So we use loom as a tool, we definitely use docs and then I think what's most effective is, you know, going to team meetings that still works really, really well.

Product launches 70

Product launches Research Software User Testing Product Research 70

Pragmatic Marketing

OCTOBER 11, 2019

Yes, my name is Marcus. You know, I think we always want to tell an interesting and unique and differentiated story but we don't want to just make it up. So we use loom as a tool, we definitely use docs and then I think what's most effective is, you know, going to team meetings that still works really, really well.

Product launches 70

Product launches Research Software User Testing Product Research 70

Roadmunk

AUGUST 10, 2017

And for a PM, differentiation becomes more critical. The data you focus on seems to be a key differentiator in SaaS product management. I’ve always worked on SaaS products—so I can’t speak to personal experiences on both sides—but there are definitely different revenue considerations. To name a few: Overall client sentiment.

Research Software 73

Research Software Product Management Product Manager Data Visualization 73

Intercom, Inc.

JANUARY 31, 2019

As part of the process, we’ve spent a lot of time reviewing who we should be selling to these days, and how we should be selling to these customers. They’ll say, “We’re going to build a better email system.” What are the first steps you’re taking to understand how to position it? You can worry about that later.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Crafty CTO

MAY 1, 2020

Shape Up differentiates between imagined tasks – " tasks we think we need to do at the start of a project " – and discovered tasks – “ tasks we discover we need to do in the course of doing real work.” The name isn’t unique to the project, like “front-end” or “bugs.” But the Basecamp guys did.

Reporting Tools 52

Reporting Tools Feedback Software Weak Development Team Customer Experience 52

Product Management Lessons from the Trenches

DECEMBER 17, 2018

To help get you thinking about whether NLP is right for your business, here are some example use cases where NLP adds value: Enhance Humans Navigation IVR systems: helping consumers get routed to the person or information they need without going through a brutal phone tree (Liberty Mutual, I’m looking at you!). Named Entity Extraction?—?identifying

Technical Review 30

Technical Review Feedback Software Artificial Inteligence User Testing 30

Business of Software Conference

NOVEMBER 12, 2019

We lost some of our functionality as a tool due to API changes. I think the only caveat is there are definitely some markets that as a bootstrapper are not great. It’s definitely something customers ask for. That alone can be a great differentiating factor between you and a competitor. I don’t know.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

We lost some of our functionality as a tool due to API changes. I think the only caveat is there are definitely some markets that as a bootstrapper are not great. It’s definitely something customers ask for. That alone can be a great differentiating factor between you and a competitor. I don’t know.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Intercom, Inc.

JULY 23, 2020

My background is definitely atypical. But starting out my career, it was definitely like, “I want to do this, so let me just do anything and everything I can to get business.” He was super nerdy, super technical and definitely wanted to look at problems from all angles and figure out how to solve them. I feel lucky.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Userpilot

NOVEMBER 11, 2020

By recording the user’s name as an Account Attribute, for example, it is possible to deliver a more personalized experience. They are proactively helping you to sell more by referring your service to their own contacts; giving you five-star reviews; and sharing your content with the public. Account Attributes. Feature Release Widget.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Intercom, Inc.

MARCH 29, 2022

Our platform is a unified system. So tell us about how you’ve differentiated there. One, differentiation, and two, industry standards”. One, differentiation, and two, industry standards. Differentiation, the attraction of the new solution, the reason to buy Intercom. Intercom is the Engagement OS.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Gainsight

MAY 21, 2021

These can include: An MVP launch to get users in the system quickly. Internal reviews with subject matter experts across the company to make sure we are providing best-in-class recommendations. We also meet with respondents to conduct informal post-mortem reviews on the project to better understand how and where we can improve.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Mironov Consulting

MAY 1, 2017

They may report into various engineering VPs, business unit managers, CxOs, innovation units, or market strategy groups… but wherever they report, these scattered product managers lack common models, role definition, strategic cohesion, tribal mentoring to grow skills, and political support for running experiments or doing validation.

Reporting Tools 94

Reporting Tools Analytic Tools Customer Experience Feedback Software 94