Roman Pichler

SEPTEMBER 11, 2023

This includes a sound understanding of the market, the user and customer needs, and the competition as well as solid product management skills such as the ability to develop an effective product strategy and an actionable product roadmap (as I explain in more detail in the article The T-Shaped Product Professional ).

Reporting Tools 386

Reporting Tools User Testing Customer Experience Product Research 386

Roman Pichler

MARCH 9, 2021

If this definition leaves you scratching your head, don’t worry. Scrum is a simple framework designed to facilitate the development of complex products. Product Goals and the Product Roadmap. Figure 3: Sample GO Product Roadmap with Product Goals. The entire Scrum team is “focused on one … product goal” at a time.

Product Goals 400

Product Goals Weak Development Team User Testing Vision 400

Intercom, Inc.

FEBRUARY 20, 2018

It’s shipped, checked off the roadmap and everyone moves on to the next project. Having some of this material available in a help center for reference is great, and we definitely recommend it, but it’s not realistic to expect your new signups to go digging through your help center in order to educate themselves on your product.

Customer Experience 223

Customer Experience Framework User Testing Systems Review 223

Mind the Product

OCTOBER 23, 2018

I’ve made a lot of roadmaps in my time. In fact, in the first three years I was at WorldRemit, I counted that I represented our company roadmap in 10 different ways. One of many, many roadmaps. One of many, many roadmaps. Yet most roadmaps have a big problem in common. The Wrong Conversation.

Roadmap 195

Roadmap Development Feedback Software User Testing 195

The Product Coalition

NOVEMBER 18, 2022

I’ve been on a journey when it comes to PM development frameworks. I have a lot to learn and there are definitely faults with this, but if somebody else can find use in it, I’ll be delighted. I have a lot to learn and there are definitely faults with this, but if somebody else can find use in it, I’ll be delighted.

Weak Development Team 147

Weak Development Team Framework Development Product Management 147

Mind the Product

FEBRUARY 15, 2018

Much has been written about the process of creating product roadmaps, not least the six great articles written by my own team. I believe the actions of a product leader all too often are the root cause of a “bad” roadmap. Without thoughtful leadership around them, it may not be in product manager’s gift to achieve a “good” roadmap.

Roadmap 188

Roadmap Weak Development Team Leadership Research Software 188

Roman Pichler

MAY 4, 2022

Scrum is a popular agile framework. That’s understandable, as the framework is focused on the development of complex products. I believe that the first definition is more helpful, especially in an agile context. Listen to this article: [link]. Why the Scrum Team is Not Enough. Tips for Forming Effective Product Teams in Scrum.

Product Research 346

Product Research Agile User Testing Framework 346

Lenny Rachitsky

FEBRUARY 25, 2025

Below, you’ll find what I believe is the most actionable, specific, and straightforward framework for crafting a strategy, for both your product and your company. As Chandra shares below, his framework sits on top of the best strategy wisdom out there (e.g. So we teamed up to make that happen. What exactly is product strategy?

Strategy 120

Strategy Technical Review Product Strategy Product Research 120

Melissa Perri

JULY 23, 2024

I wanted to share with you the framework I use when doing this. I review strategies and roadmaps. Then we put together a roadmap for change, and I check in with them along the way as they transform. Others are SaaS companies that are scaling or have scaled recently and want to ensure they are doing it in the best way.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Roman Pichler

MARCH 14, 2017

The confusion stems—at least partly—from the fact that Scrum is a simple framework focused on helping teams develop software. It does not cover common product management practices, such as, product strategy development, product roadmapping, and financial forecasting; and the only product management tool it offers is the product backlog.

Product Management 281

Product Management Product Manager Research Software Product Research 281

Intercom, Inc.

FEBRUARY 20, 2018

It’s shipped, checked off the roadmap and everyone moves on to the next project. Having some of this material available in a help center for reference is great, and we definitely recommend it, but it’s not realistic to expect your new signups to go digging through your help center in order to educate themselves on your product.

Customer Experience 162

Customer Experience Framework User Testing Systems Review 162

Product Talk

SEPTEMBER 4, 2024

Describing how things worked at this stage, Claire says, “We were facing the classic roadmaps decided by the founders, ‘fights’ to push users’ voices in the decisions, and some frustrations of projects that we worked on for several weeks but never ended up going live because of ‘bad’ prioritizations or just opinion changes.”

Product Research 263

Product Research Onboarding KPIs CTO Coach Research Software 263

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

UX Planet

MARCH 9, 2025

Pain points : If youre going to redo the functional logic of your product, you should definitely add customer pain points. OKR (Objective, Key Results) is a helpful framework for stating clear and actionable goals. How OKR framework helps shape strategy goals. Google HEART framework is a great tool for finding specificmetrics.

Product Research 115

Product Research Research Software Feedback Software User Testing 115

Intercom, Inc.

OCTOBER 18, 2021

If we just applied well-worn frameworks blindly, we would be starting with someone else’s question, not our own. And if the metrics these frameworks produce don’t start with the right question, they don’t influence how a product is built or the direction a business takes.

Data Visualization 269

Data Visualization Analytic Tools User Testing Customer Experience 269

The Product Coalition

OCTOBER 30, 2023

So either we work together to understand your objectives, call them goals if you’d like, and the outcome you are looking for from the product, or we will end the discussion, and you won’t get a committed set of work on the roadmap.” We went away from detailed, long-term, feature-committed roadmaps. I explained this many times.

Roadmap 147

Roadmap Feedback Software Onboarding KPIs User Testing 147

The Product Coalition

MARCH 9, 2023

Definition of Portfolio Strategy A portfolio strategy serves as a plan of action for deciding which items in the portfolio backlog should be worked on, in what order, and for what duration. This article lays out strategies for portfolio planning. We have to sub optimize individual products to optimize the portfolio.

Framework 157

Framework Customer Experience ChatGPT Management 157

Roman Pichler

MAY 13, 2024

Listen to the audio version of this article: [link] Product Strategy and Change Strategy means different things to different people, so let me briefly share my definition. Development insights and product roadmap : Are there any significant learning from the product discovery and delivery work? Has the product roadmap changed?

Customer Experience 305

Customer Experience Product Research Technical Review Data Visualization 305

ProductPlan

MARCH 5, 2021

This article tackles one of the areas that gets the most interest from product managers: how can they use an essentialist approach to create and communicate better product roadmaps ? To ensure you’re adding the right features and initiatives to your product roadmap, I’ve outlined several suggestions here. Start with the product vision.

Roadmap 122

Roadmap Customer Experience Product Research Vision 122

Product Innovation Educators

FEBRUARY 20, 2023

The Product-Market Fit Pyramid is the key framework, and it has five layers that build on each other. Map out a problem space definition. I use an importance vs. satisfaction framework to define how well-served or underserved each need is. Then do ROI analysis and create a roadmap. Map out a problem space definition.

User Testing 273

User Testing Product Management Product Manager Data Visualization 273

The Product Coalition

SEPTEMBER 21, 2023

Like that soccer team, products can fall apart when the team doesn’t work together toward a common goal following a roadmap. Soccer is a perfect parallel for product management and roadmap development. While they might seem worlds apart, they share common core principles for success — especially when it comes to roadmap development.

Roadmap 147

Roadmap Onboarding KPIs Customer Feedback Customer Experience 147

Sachin Rekhi

FEBRUARY 16, 2020

In doing so I hope to help demystify what you actually do in the role, provide a framework for assessing what dimensions of the role you are already good at delivering against, and opportunities for improvement on each. Design: Product Roadmap. Probably the most visible aspect of the product manager role is driving the product roadmap.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Product Management University

MARCH 5, 2024

The definition of product management has been changing and evolving over the past 10 years and I’m not sure it’s for the better. Structure Your Team for Customer Value First Here’s another disturbing trend that may be contributing to the shrinking definition of product management. Most of them are not our customers.

Definition 100

Definition Product Management Product Manager Product Research 100

Dear Strategy

MARCH 15, 2023

Now what about the new framework? In the spirit of using the blog to announce new happenings at Strategy Generation Company , I am pleased to present the latest revision of our acclaimed Strategy Generation Framework! Although these steps were covered in our classes and workshops, they were not separately indicated on the framework.

Framework 97

Framework Workshop Blog Education 97

The Product Coalition

FEBRUARY 12, 2022

While both of these things are incredibly important, I still find this a very reductive definition for both sides. 'Product created an unachievable roadmap' , 'Engineering isn't delivering what they say they will' Product & Engineering are co-dependent. One cannot exist without the other.

Engineering 167

Engineering Product Research Technical Review Roadmap 167

Mind the Product

MAY 13, 2019

Finally we structure the “what” – this means we create systems, frameworks and processes, rather than feeding squads a roadmap. The product manager should work with each squad to set an ambitious definition of success for the quarter – so squads know “when they’re done”. Explain the why.

User Testing 194

User Testing Research Software Feedback Software Customer Experience 194

Product Management University

AUGUST 15, 2023

It’s a logical question but the answer is a definitive no. Definitely yes but it’s not as complicated as you might think. If you stick to the fact that agile is a development methodology and not a product management framework, it will have no impact whatsoever on your agile process.

Product Management 246

Product Management Product Manager White Paper Management 246

Mind the Product

AUGUST 20, 2019

Consider the name of a key artefact that product managers own: the roadmap. The roadmap literally explains “we are here” and “next we will be there, and then there”. Progress is a feeling that your time and effort is actually moving you towards positive goals. Purpose is simply knowing why you do something.

Product Management 179

Product Management Product Manager Software Review Customer Experience 179

Userpilot

MAY 27, 2024

Jobs-to-be-done framework. Use solution space frameworks to present potential solutions and let the product managers and developers decide what to do based on your budget and current infrastructure. Achieve proper resource allocation through strategic planning and defining a product roadmap that outlines your product vision.

Research Software 105

Research Software Analytic Tools Feedback Software Data Visualization 105

Userpilot

NOVEMBER 7, 2023

There are five steps to create a customer engagement marketing strategy: Define your engagement objectives and use the SMART goal framework to define it. Build a public product roadmap where customers can provide feedback and collaborate in the development of your app. ” SMART goal framework. ” SMART goal framework.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Intercom, Inc.

MAY 3, 2018

I hosted Rohini on our podcast to talk about everything from prioritization and product roadmaps to the nitty-gritty techniques for parsing customer feedback. For example, our roadmapping process is customized in ways that work for our team. Rohini: Definitely. Rohini: Definitely, because we’re a payments company.

User Testing 195

User Testing Customer Feedback Customer Experience Data Visualization 195

Intercom, Inc.

AUGUST 3, 2021

We influence product roadmaps and product strategy through experimentation, exploratory analysis, and formative research. We create frameworks, build key data tools and models, and constantly iterate on our platform and processes. . We democratize data and research across the company, and empower evidence-based decision making.

Data Visualization 211

Data Visualization Analytic Tools Research Software User Testing 211

Userpilot

AUGUST 1, 2024

TL;DR A product marketing strategy is a roadmap for how a new product will be positioned, priced, and marketed. A product marketing strategy is a roadmap for how a new product will be positioned, priced, marketed, and launched. The SMART goal-setting framework. Let’s dive in!

Research Software 105

Research Software Analytic Tools Product Marketing Product Research 105

Mind the Product

DECEMBER 24, 2019

It’s a conversation in which Ryan shares the Basecamp approach – one that challenges most of the orthodoxy around Agile as a framework, but retains all of the spirit of agile as a philosophy. Janna Bastow’s post on ditching your product roadmap timeline went viral.

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Travel Agile Download Framework 152

The Product Coalition

MARCH 28, 2022

There is definitely truth in that. Ideally, the team gets to a happy place where the executive’s opinion is treated as one of many inputs into the discovery and definition process. I try to be radically transparent around our prioritization framework (how we’re making decisions about what to work), our roadmap and trade-offs required.

Product Research 186

Product Research Product Management Product Manager Weak Development Team 186

The Product Guy

AUGUST 1, 2019

Identifying the “Done” criteria :- Before we could use story points to calculate velocity we needed to agree on a sprint definition of “done” to identify when a user story was considered complete during a sprint. Story estimation :- The engineering team was fully onboard with estimating user stories using a complexity based framework.

Weak Development Team 373

Weak Development Team Software Review Technical Review Onboarding KPIs 373