Business of Software Conference

MAY 18, 2023

Defining the problem does not give you a differentiated starting point – you’re defining the problem the same way as your competitors. The problem is not your differentiation. Your differentiating thing is your insight – why did we build it the way we built it? What’s your differentiated value?

Positioning 97

Positioning Differentiation Customer Feedback Customer Experience 97

Userpilot

NOVEMBER 30, 2023

Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies. Industry events, like Product Drive , are an opportunity to catch up with the trends in the sector. Talk to the developers and engineers. Don’t know of any events like this?

User Testing 88

User Testing Data Visualization Feedback Software Research Software 88

Intercom, Inc.

JANUARY 24, 2023

All products follow the same life cycle: development, growth, maturity, decline. Market All business messengers had become homogenised, we needed to differentiate. Our major virtual launch event, New at Intercom, was six months away at the time. First, build the foundations in time for the event.

Vision 118

Vision Feedback Software Customer Experience User Testing 118

The Product Coalition

FEBRUARY 15, 2023

And while preparing for those events I noticed is that even though the internet is full of good advice, it’s often fractured, vague or complicated with unnecessary jargon. So I’ve repackaged the materials I’ve used or put together over the years into a Startup Idea Exploration Workbook.

Startups 114

Startups User Testing Research Software Differentiation 114

freshtrax

JUNE 5, 2023

Over two weeks, which was longer than my usual visits, I engaged in client meetings, media interviews, interactions with my company’s Japan office staff, social gatherings with friends, and participation in various events. Many Japanese employees find it challenging to meet with friends or attend events due to their demanding work schedules.

Finance 98

Finance Differentiation Events Startups 98

The Accidental Product Manager

APRIL 19, 2021

However, since then, they have changed their product development definition. As an example, one independent bookstore has added author events which brought in more money and increased its storefront operation. Since hosting author events is so lucrative, independent booksellers have become very good at doing it.

Books 118

Books Product Management Product Manager Events 118

Innovatemap

OCTOBER 25, 2023

For the second consecutive year, the city dedicated an entire week to host more than 400 events, each focusing on tech innovation and advancement. Presented by a16z , New York Tech Week is more than just a series of tech-related events. For Innovatemap, New York Tech Week isn’t just another event on the calendar.

Customer Feedback 52

Customer Feedback Feedback Software User Testing Advertising 52

Userpilot

SEPTEMBER 14, 2023

Other data sources include product analytics, asking customer-facing teams, competitor analysis, and industry events. As a part of the customer discovery process, they allow you to validate assumptions and gather insights before developing or launching a new product. Their aim is to identify market gaps and unsatisfied customer needs.

Product Research 78

Product Research Customer Feedback Data Visualization User Testing 78

The Product Coalition

MAY 12, 2022

In the B2B space, why can a product manager nail the customer’s need, solve the market problem in a differentiated way, have compelling results that make the case, and still hit a wall? Now that would be a differentiator. Partner with your customer on the blueprint development and, in the process, identify key stakeholders.

Weak Development Team 121

Weak Development Team Differentiation B2B Customer Experience 121

Userpilot

OCTOBER 13, 2022

In fact, the only differentiator you can use to stand out from competing parity products is price. To do that, you need to use different differentiators like better quality, superior customer support , better customization, or greater usability. The parity product market is driven by price differentiation.

Product Research 82

Product Research User Testing Feedback Software Research Software 82

Userpilot

APRIL 22, 2024

Extract feature development insights. Ensure better resource allocation : With a clear understanding of which features are most impactful, it becomes easy to focus time and money on developing features that offer the highest return on investment. How to effectively analyze product features: Define your objective.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Weak Development Team 84

Userpilot

JANUARY 15, 2024

TL;DR The fintech customer experience helps neobanks, cryptocurrencies, and blockchain wallets differentiate themselves from traditional financial institutions. You can rig your surveys to be sent periodically like most types of NPS surveys or trigger them after specific events (e.g. Want to improve your fintech customer experience?

Analytic Tools 74

Analytic Tools Feedback Software Reporting Tools Data Visualization 74

Amplitude

NOVEMBER 20, 2020

And worried they’ll waste their developer teammate’s time. The National Institute of Science and Technology differentiates measures and metrics as follows: “We use measure for more concrete or objective attributes and metric for more abstract, higher-level, or somewhat subjective attributes”. I can totally relate to these concerns!

Data Visualization 119

Data Visualization Analytic Tools KPI User Testing 119

Amplitude

JUNE 10, 2020

Even though product teams have vast amounts of data available to them, sorting through millions of user events to identify critical milestones in the customer experience is difficult and time-intensive. Some of our customers tried running complex SQL queries and allocating precious engineering resources to instrument event counters.

Analytic Tools 125

Analytic Tools User Testing Customer Experience Data Visualization 125

Userpilot

SEPTEMBER 4, 2023

Research shows optimized customer journeys deliver: Up to 20% increase in customer satisfaction 30% increase in conversion rates 15% increase in average order value 25-40% increase in revenue In essence, customer journey optimization establishes customer experience as a competitive differentiator that boosts business growth.

Data Visualization 79

Data Visualization User Testing Analytic Tools Customer Feedback 79

UX Planet

JANUARY 22, 2024

Being alert is required in details such as being open to make corrections in the process and keeping up with the development for the perfect progress of the plan. These two brands own almost half of the online market, so it can be clearly observed that it is difficult for small merchants to differentiate. billion Euros), 2. Zalando (1.3

Customer Experience 92

Customer Experience Differentiation Books UX 92

Product Innovation Educators

JULY 19, 2021

I’ve known Greg for several years, as we both volunteer with PDMA, the Product Development and Management Association. The study researches the factors that differentiate successful product teams from the rest of the pack. 12:43] Planning for future adverse events. Summary of some concepts discussed for product managers.

Product Research 105

Product Research Research Software Product Management Product Manager 105

The Product Coalition

FEBRUARY 12, 2019

Well, for those who are unsure about what Agile Product Development means, this post will refresh their memory first. Indeed, it has been a while since Agile was first popularized by a manifesto from product developers. The true question is: is Agile product development right for your team? Well, the answer is, it depends.

Agile 61

Agile User Testing Development Analytic Tools 61

Mixpanel

MAY 15, 2024

Even though the goal shouldn’t be to turn everyone in the org into a SQL master, one leader at a top HR SaaS company that’s using self-serve product analytics as a spark for cultural change told us it’s important to recognize the different skill levels of people and look for ways to develop them.

Data Visualization 52

Data Visualization Analytic Tools Enterprise User Testing 52

bpma ProductHub

FEBRUARY 13, 2017

To learn about our latest findings in-depth, don’t miss the Feb 16 BPMA event on “The Six Key Factors of High-Performance Product Teams”. Conversely, product managers who lack knowledge of the corporate strategy have no grounding from which to effectively develop useful multi-year product strategy, nor the tools to motivate their teams.

Reporting Tools 195

Reporting Tools Data Visualization Product Research Research Software 195

Userpilot

APRIL 30, 2024

Both of these directly influence product development and help keep up with market trends. Feature development : Product feedback can directly help with feature prioritization , allowing product teams to focus on what users want. How do you differentiate between valuable feedback and noise? Userpilot integrations.

User Testing 82

User Testing Customer Feedback Feedback Software Data Visualization 82

Userpilot

NOVEMBER 23, 2023

Many companies lack differentiation strategies and drive product development by copying competitors. Poor market differentiation Poor market differentiation is another reason why product discovery doesn’t happen. As companies scale, they often cannot satisfy customer needs equally well.

Feedback Software 85

Feedback Software Analytic Tools Product Research User Testing 85

ProductPlan

JUNE 5, 2020

There’s an abundance of books, podcasts, as well as events at your disposal that cover various product management topics. Why we like them: Product School offers a wealth of industry knowledge and experience from its events, blog, books, podcast, and its associated online communities.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

Userpilot

NOVEMBER 19, 2022

Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. That’s because a big part of the role involves collecting and analyzing market and consumer data to guide product development. Want to see how? Book the demo!

Data Visualization 93

Data Visualization User Testing Research Software Feedback Software 93

Business of Software Conference

SEPTEMBER 1, 2023

Tuesday 3 October Claire Lew Claire Lew will share a framework she’s developed over a decade working with over 30,000 people that will enable you to consider and prioritize the actions you can take in a resource-constrained environment that get the most results. Join our friendly list for event updates, ideas & inspiration.

Data Visualization 52

Data Visualization Banking Customer Experience Framework 52

Amplitude

MARCH 9, 2020

As the first SRE on Google Ads and lead of Optimizely’s data science team, Eric and Bilal respectively experienced the pain points of legacy analytics solutions, particularly time-intensive A/B testing in order to differentiate between causation and correlation in their data. About Predictive Analytics.

Data Visualization 111

Data Visualization Analytic Tools Artificial Inteligence User Friction 111

Userpilot

MARCH 27, 2023

Professionals from across the organization use product analytics to make informed choices in their work: Product managers use product analytics to track user engagement with different features to understand what drives customer value and what to develop in the future. Product analytics: feature and event tracking for different segments.

Analytic Tools 95

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 95

Userpilot

DECEMBER 8, 2022

SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right. Use customer feedback and requests to inform product development but not before you validate them. Differentiation is closely related to pricing. This leads to its eventual death. GTM Strategy.

Feedback Software 92

Feedback Software Research Software User Testing Analytic Tools 92

Intercom, Inc.

APRIL 23, 2018

If you’re inviting people to build on your platform, set the tone from the top and establish clear rules and best practices within your developer integration communities. Setting up developer guidelines will help current and future collaborations and integrations. Active communication and transparency are key to customer trust.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

Userpilot

SEPTEMBER 4, 2023

Research shows optimized customer journeys deliver: Up to 20% increase in customer satisfaction 30% increase in conversion rates 15% increase in average order value 25-40% increase in revenue In essence, customer journey optimization establishes customer experience as a competitive differentiator that boosts business growth.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Heap offers relatively simple installation via a code snippet for auto-collecting events. Heap’s Event Visualizer.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Reporting Tools 83

Userpilot

SEPTEMBER 11, 2023

It involves market research, goal setting, and the development of your go-to-market strategy. Pre-launch phase: Product launch planning After a rigorous development process, your product is ready for the market. Perform market research persona development The first step for any new product launch is to understand the market.

Product launches 96

Product launches Product Research Data Visualization Research Software 96

Indicative

OCTOBER 8, 2020

What kind of events pushed them to purchase? The resulting challenge is that smaller developers find themselves struggling to keep up with the data science, marketing, and product R&D budgets that are commonplace within large companies. Monitoring: Alerts should be programmable in case a data pipeline ceases to record events.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Userpilot

OCTOBER 5, 2023

Calculating the actual customer acquisition costs accurately can be challenging, and CAC payback doesn’t consider customer lifetime value or differentiate between high- and low-value customers. Features & Events dashboard in Userpilot. It’s also not a one-off expense, as the costs can accumulate over a period of time.

Feedback Software 92

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 92

Amplitude

FEBRUARY 1, 2021

It all amounts to a lot of mental Olympics at the end of a long development cycle. All of that anxiety, and in the grand scheme of things, launch day isn’t a be-all and end-all event. Your product positioning should focus on what differentiates your product from those competing products or services.

Product launches 111

Product launches Strategy User Testing Product Research 111

Gainsight

AUGUST 10, 2022

Behavioral analytics allow you to construct a map of the user journey, revealing how one event leads to another. Achieving your business goals is the end result of behavioral analytics, which is why you should begin with defining those goals and then work backwards to develop your approach. Determine events. Identify users.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Customer Feedback 52

Userpilot

JULY 27, 2022

There are five stages of the product life cycle: development, introduction, growth , maturity, and decline. Product life cycle marketing (PLC marketing) aligns the marketing efforts of a product with its stage of development. These include the development, introduction, growth, maturity, and decline stages.

User Testing 89

User Testing Feedback Software Analytic Tools Research Software 89