Johanna Rothman

NOVEMBER 3, 2020

And, if you can, get “credit” for your “thought leadership?” Writers: buy the Copyright Handbook. However, if you want to get credit for your “thought leadership” you must reference other people's words. Thought Leadership is an Oxymoron. I'm not after thought leadership, per se.

Reference 83

Reference Leadership Consulting Books 83

The Product Coalition

JANUARY 30, 2019

That you won’t find in the typical “PM handbook”. A senior PM will wrestle with when to move to the next phase of development (insight to idea generation, idea generation to selection, selected idea to sub-features prioritized…) and know that it’s never easy. If you feel like you are at that point. The 10000 hours part of great.

Data Visualization 60

Data Visualization Customer Experience User Testing Customer Feedback 60

Sequent Learning

APRIL 22, 2019

An essential resource for product management leadership, Managing Product Management lays the groundwork for moving Product Management out of a supporting role and establishing it as a vital, strategic partner with other business functions. This book will push and inspire product managers to develop remarkable, customer-centric products.

Books 40

Books Product Management Product Manager Data Visualization 40

Bain Public

DECEMBER 14, 2021

Here are our top 11 best books to read as a product manager: The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo This handbook is about the perfect book for those new to the job and want to learn how to become the manager you’ve always wanted. What better way to do so than by reading!

Books 52

Books Research Software Product Research Reporting Tools 52

The Product Coalition

AUGUST 14, 2018

Our leadership team had just started reading it and wanted all of the product managers to read it too. I’m planning on writing a few more posts that break down books by stages of career and personal development, but here is my quintessential list of must reads for any product manager. Which surprised me a bit. ?

Product Management 60

Product Management Product Manager User Testing Product Research 60

Intercom, Inc.

FEBRUARY 25, 2021

That’s not developing personas. We’ve gathered a list of articles, videos and podcasts you can check out: Putting the “customer” in customer experience (and at the heart of your business), aka how to develop a customer-centric culture. There’s no room for wild guesses and hunches in the customer mapping process. “We

Customer Experience 211

Customer Experience User Friction User Testing Customer Feedback 211

Gainsight

JUNE 11, 2021

The Key to Customer Success: Leadership with Jay Nathan, Chief Customer Officer at Higher Logic and Co-founder of Gain Grow Retain at Higher Logic. It begins with identifying and developing outcomes. The themes today centered around Human-First Customer Success and Transforming Customer Centricity. Human-First Customer Success.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

The Product Coalition

MARCH 23, 2018

The solution is collaborating at several levels and it starts with developing a shared vision and purpose for the product. This concept is not new to leaders but might be new to the realm product leadership.” Leadership want the company to grow. A good comparison would be a support SLA or section in an employee handbook.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Imaginary Cloud - Design

JULY 2, 2020

In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. It also helps you start developing a better sense of which books are worth reading or not , so you are not restricted on what other people tell you you should read.

Books 52

Books Technical Review Research Software Data Visualization 52

Product Innovation Educators

JULY 6, 2020

I articulated Customer Development methodology, which says: There are no facts inside your building, so you need to get outside. My student Eric Ries became the first adopter of Customer Development and recognized that in the 21st century, people were starting to adopt Agile Engineering, where you build products incrementally and iteratively.

Startups 88

Startups User Testing Customer Experience Development 88

SidsAvenue

JANUARY 30, 2013

Outsourcing is the fuel on which countries like India and China are propelling towards development. Think… The Outsourcing Handbook: How to Implement a Successful Outsourcing Process The comments section is all dedicated for your views and thoughts. Outsourcing has been the industry norm for sometime now.

Naming 40

Naming Article Development Management 40

Product Innovation Educators

OCTOBER 17, 2022

What product managers need to know about the Product Development and Management Association. The Product Development and Management Association (PDMA) has been curating the body of knowledge for product managers, leaders, and innovators and helping them improve since 1976—the longest-running product management professional group.

Research Software 106

Research Software Certifications Product Management Product Manager 106

The Product Coalition

JANUARY 26, 2024

SWOT Lightning Round: Organise a SWOT brainstorming session with key stakeholders from leadership, research, customer service, design, and engineering. Customer Critiques : Present customers with multiple developed mockups and/or screenshots of existing solutions already on the market similar to what you are thinking of building.

User Testing 102

User Testing Product Research Research Software Data Visualization 102

Intercom, Inc.

OCTOBER 29, 2019

Download The Growth Handbook. For example, our leadership team might decide to focus our company strategy on targeting the segments with the best revenue retention. Leadership: Create a shared language for product, engineering, and go-to-market to describe customers. What is customer segmentation?

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Intercom, Inc.

FEBRUARY 5, 2019

Developing a sales strategy is one of the core activities every business will have to undertake. Get your free copy of The Sales Handbook. 8 steps to develop a winning sales strategy. Leadership teams need to create room for this and encourage creativity without repercussions. Want more advice like this?

Outbound 177

Outbound Strategy Inbound Customer Experience 177

Intercom, Inc.

JULY 12, 2018

To help codify his learnings throughout those experiences and share the most repeatable frameworks, he’s published the High Growth Handbook , available from Stripe Press on Tuesday, July 17. Congratulations on the High Growth Handbook. Adam Risman: Elad, welcome to Inside Intercom. How do I buy a company for the first time?

Technical Advisors 120

Technical Advisors Reporting Tools Weak Development Team Startups 120

BrainMates

APRIL 2, 2019

Develop skills and keep practising. Being a Product Manager is a leadership role, not an order-taker role. Be savvy at developing our networks. Neither should the vision be delivered and launched after years in development. Being a Product Manager can be very challenging and some days you may wonder if it is all worth it.

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99

Gainsight

MAY 10, 2021

The more we thought about it, the more we saw parallels between some of our favorite movies and shows with the agenda we’re developing for Pulse Everywhere 2021. He and the Delphix leadership team were tasked with defining and implementing a five-year roadmap to achieve world-class customer success.

Data Visualization 52

Data Visualization Travel Customer Experience Customer Feedback 52

Hutwork

MARCH 19, 2018

If you’re adopting lean thinking, this is the handbook for you. Morag Barrett has found through decades of leading an international HR consulting and leadership development company that most projects fail because managers don’t cultivate effective working relationships. By Melanie Franklin. Available in paperback, Kindle.

Books 67

Books Research Software Feedback Software Weak Development Team 67