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How to use in-app messaging to retain your best customers

Intercom, Inc.

In-app messaging is a key component of a strong customer engagement strategy – one that reaches users at the right place, at the right time, and is consistent across platforms. Here, we take a deep dive on in-app messaging – defining exactly what it is and how to make it work best for your customers. What is in-app messaging?

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10 Tips for Effective Product Management Meetings

Roman Pichler

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies. State objective and agenda. Close the meeting.

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Making A Training Video For Software: 10 Tips

The Product Coalition

Use graphics to draw attention to key elements or to emphasize your message. Be sure to cite specific functions of your product in the voice over text right when you name them in the interface; similar vocabulary helps avoid confusion. You can also use visuals such as charts, graphs, and images to illustrate your points.

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Ten Tips to Create a Product Community of Practice

People-First Product Leadership

Even though it is a large enterprise, you can apply these tips within any size of company. Tip 1: Start with specific goals in mind, but once achieved don't rest on your success. When I received the name of a potential community member who would be a good fit, I quickly reached out. Build buy-in right from the start.

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Writing coach Leslie O’Flahavan on the dos and don’ts of customer messaging

Intercom, Inc.

Writing a clear, timely, and empathetic message to your customers is a very sought-after craft. For the past 25 years, she’s been helping people and businesses draft their own style guides and write better emails, chats, and social media messages to improve both communication and the customer experience. Say it like you mean it.

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From hi to buy: 6 live chat etiquette tips for sales teams

Intercom, Inc.

In order to avoid confusion and delays, you should develop a live chat etiquette that sets the standard for your messaging. With that in mind here’s our top tips on developing your own company’s chat etiquette: Be proactive. At the bare minimum have everyone on your team upload a photo and use their real name.

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How to Create an App Like Uber: React Native App Development Costs

The Product Coalition

All you need is a company providing React Native services and an outstanding team of developers who know exactly what they’re doing. Before you start planning your budget, let’s see why Uber is so popular and discuss what you need to develop a React Native app like it. yeah, don’t forget to develop a version for drivers.