Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Userpilot

OCTOBER 24, 2022

There are a huge variety of different survey templates to choose from: signup flow, welcome screen , pain points, validating assumptions, churn, and long-form (just to name a few). It’s rare for SaaS products to cater to just one persona. What is a user persona? “If you try to please everyone, you will please no one.”

User Testing 98

User Testing Research Software Customer Feedback Feedback Software 98

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

The Product Coalition

MARCH 9, 2022

So how to differentiate your restaurant from others? Restaurant branding seems not simple as you might think of choosing a catchy name and its impressive logo. In particular, restaurant branding is the process of creating an eye-catching brand name and image for your restaurant in the dinner minds. It is a challenging question.

Branding 155

Branding Strategy Feedback Software Research Software 155

Nulab

SEPTEMBER 22, 2021

Competitive positioning is a way to assess the market, suss out your competition, and work out whether your offering is a viable means of making money. Research part 1: Qualitative research for competitive positioning. Any good positioning strategy begins with plenty of research. Let’s get started!

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

Usersnap

DECEMBER 19, 2023

Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences. Semantic Differential Scale 5. Ever wondered why the humble 1 to 5 rating point scale is the secret weapon of Product Managers (PMs)? Likert Scale 3.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

SEPTEMBER 30, 2022

15+ strategies to offer seamless digital customer experiences and drive retention for your SaaS. Digital customer experience references the part of the journey that’s experienced virtually in digital channels, such as mobile app experiences, website browsing, social media interactions, etc. What is digital customer experience?

Customer Experience 98

Customer Experience User Testing Data Visualization Feedback Software 98

The Product Coalition

MARCH 7, 2023

When I decide ahead of time what the goal of my research is, I clarify the most important insight I need to gather, as I’m usually trying to learn many things in any given interview. I was once interviewing users to understand why they were using our sports betting app, and a college-aged user told me it was cool.

User Testing 120

User Testing Customer Feedback Customer Experience Data Visualization 120

UX Studio: Product Management

OCTOBER 2, 2023

These leave an exceptional first impression and differentiate our clients from competitors. While also placing a strong emphasis on UX research to guide our design decisions. While also placing a strong emphasis on UX research to guide our design decisions. Research ensures prioritized user needs and delivered effectiveness.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Usersnap

JULY 18, 2022

At Usersnap , we had the difficulty of naming our floating action button for the specific use case we provide, which is a customer feedback menu. Why Should SaaS Companies Adopt Floating Action Buttons? Floating action buttons are UI controls for Android and web-based apps. It’s a way-finding tool.

Feedback Software 52

Feedback Software Research Software User Testing Customer Feedback 52

UX Studio

OCTOBER 11, 2022

more if they receive a positive customer experience (CX)? Communication can start anywhere your company is present: Website, Mobile app, Live Chat, Social Media, Email, and. People fall in love with the experience , not the technology behind it. Increased positive reviews, and recommendations. healthcare (78%), .

Customer Experience 83

Customer Experience User Testing Analytic Tools Customer Feedback 83

UX Studio: Product Management

JANUARY 29, 2020

MagicBricks is the go-to platform to buy, sell and rent property in India. Every day, hundreds of thousands of people browse their website, mobile app and mobile site to find their dream home, an office for their business, or to sell or rent out their property. A UX research-only project.

User Testing 74

User Testing Research Software Product Research Customer Experience 74

Imaginary Cloud - Design

MARCH 19, 2020

Even so, if you in some way work with technology or design, you probably might have felt compelled to hire one. User Experience “it’s the way you experience the world, it’s the way you experience your life, it’s the way you experience a service, or, yeah, an app…”. Let me tell you that you are not alone.

Research Software 79

Research Software Feedback Software UX User Testing 79

Product Talk

SEPTEMBER 20, 2023

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

Data Visualization 250

Data Visualization Analytic Tools Research Software Product Research 250

ProductPlan

APRIL 29, 2022

Whether it’s a new four-door sedan or a new photo editing app, product launches all have the same thing in common. This means the messaging and marketing focus on educating the market about what differentiates their new product from the available alternatives. Product differentiation. Breaking In. Brand Extension and Expansion.

Product launches 52

Product launches Research Software User Testing Differentiation 52

ProductPlan

FEBRUARY 22, 2023

The internal pressure to deliver faster and more frequently often leaves product teams feeling like they have to slim down the scope of a feature, change the architecture, or make design decisions, all in the name of expediency. The development team, product designer, and I looked closely at ProductPlan’s Launch Management solution.

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

Mind the Product

NOVEMBER 14, 2017

When I think of partnership, many examples come to mind, across many disciplines – tennis, criminal investigation, entrepreneurship and movie production, to name a few. The key question here is what product, solution or toolset is missing from the new service delivery method? Core Competencies and Innovation.

Technical Review 75

Technical Review Systems Review Analytic Tools Research Software 75

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. In this project, we redesigned the information architecture of the cloud-based permission system for Hungary’s best-known architectural design software. Permission system of the teamwork platform.

Research Software 46

Research Software Feedback Software Information UX 46

Intercom, Inc.

JUNE 2, 2022

From the CEO and the management team to the intern fresh out of college, every employee or business owner has unique qualities that position them to bring excellent customer experiences to life. First, find out your differentiator, the quality that uniquely adds value to the marketplace or the customers. His name was Kenneth Cooper.

Customer Experience 223

Customer Experience User Testing Books Development Team Review 223

PMLesson's Ace the PM Interview

APRIL 6, 2020

Product marketing is actually the function for which a traditional marketing degree most prepares you since it covers many of the core marketing responsibilities including messaging, positioning, pricing, and market research. This gives you the ability to gather customer feedback which is essentially qualitative market research.

Product Marketing 78

Product Marketing Technical Review User Testing Marketing 78

Mind the Product

APRIL 27, 2017

A separate set of both written and visual techniques can be used to define solutions that should be implemented in software to address the pain points. A separate set of both written and visual techniques can be used to define solutions that should be implemented in software to address the pain points. Written Methods.

Framework 114

Framework User Testing Research Software Feedback Software 114

Gainsight

JUNE 11, 2021

The results are increased engagement, increased productivity, and better solutions. Major Takeaways: You can’t help others if you’re not in a position to help yourself. Nils shares what this word is and how, if you use it, will put you in a tremendous position of authority. This session was led by Violaine Yziquel, Sr.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

Userpilot

OCTOBER 6, 2022

How comprehensive is your SaaS company’s approach to customer communication? According to research conducted by PWC, one in three consumers would walk away from a brand they love after just one bad customer service experience. Implementing self-service support solutions like resource centers.

Customer Communications 97

Customer Communications Feedback Software Research Software Analytic Tools 97

Usersnap

NOVEMBER 15, 2019

It is not simply trying to please customers to make money, but to listen to them and offer solutions to their problems. Walker predicts that by 2020 customer experience will overtake price and product as the main differentiator between competition. . They research technologies their customers find useful. Credits: [link].

User Testing 49

User Testing Feedback Software Research Software Data Visualization 49

PMLesson's Ace the PM Interview

APRIL 25, 2022

They look at listening trends at both the platform level and the individual user level. Over my career, I've done my best to shape my engineering skills to be able to one day work directly in autonomous vehicle technology. The Nook failed to: Focus on differentiation in the space. Be aggressive with marketing.

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

The Product Coalition

SEPTEMBER 2, 2019

And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It’s obvious that these tools were developed with little or no customer participation. And the interview is exactly the tool that will help you with that. On the contrary?—?it

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Intercom, Inc.

OCTOBER 3, 2019

Every SaaS company should be sending a welcome email – not from the company or the team, but from a real person telling a bit of the company’s story and values. Your customers should know your employees by name. By the end of that week, I had replaced my salary and position that was my full-time job.

Onboarding KPIs 143

Onboarding KPIs Research Software Customer Experience Dashboard 143

Userpilot

JANUARY 20, 2024

We also show you how to create a message map for your SaaS! Message maps allow organizations to differentiate themselves effectively from competitors by creating clear and distinct messaging that highlights the brand’s or product’s unique value proposition. This is one of the questions we answer in this article. Let’s get to it!

Messaging 100

Messaging User Testing Research Software Analytic Tools 100

Userpilot

DECEMBER 8, 2022

Why is product failure such a common feature of the SaaS landscape? SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right. SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right.

Feedback Software 98

Feedback Software Research Software User Testing Analytic Tools 98

ProductPlan

MAY 14, 2019

The common sense rationale is that if you’re the first offering in the market to boast Capability X, everyone who cares about Capability X will buy your solution. The graveyard is littered with former household names like Atari and Diners Club that pioneered their market before petering out. Emphasizing the “fast”.

Customer Experience 81

Customer Experience Weak Development Team Research Software Product Research 81

Userzoom

MARCH 27, 2018

Even though you no longer need to be a psychologist to be a user researcher, if you’ve arrived at a UX career through a path in visual design, you might be missing out on some core psychology knowledge to help you make better design decisions. I researched surgeons instead of pilots, but the idea was the same. Use a visual hierarchy.

UX 97

UX User Testing Customer Experience Data Visualization 97

Intercom, Inc.

NOVEMBER 4, 2021

Scott says through a lot of research. We’re not over the top or goofy or funny, but we are friendly, personal, positive. We are that from an identity system standpoint. And I think that we are uniquely positioned to prove that in the product and through how we show up. Liam: They really do. That’s Scott Smith.

Branding 222

Branding Technical Review Customer Experience Systems Review 222

Amplitude

APRIL 12, 2018

Where does product analytics fit in the realm of analytics tools on the market? Hint: Skip to 3:45 to learn how Amplitude compares to BI tools and marketing analytics.). Because Amplitude as a company, we think we are really the only analytics platform that’s built ground up to help producting succeed. I need to be on the web.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

Amplitude

APRIL 12, 2018

Where does product analytics fit in the realm of analytics tools on the market? Hint: Skip to 3:45 to learn how Amplitude compares to BI tools and marketing analytics.). How Amplitude differs from BI tools and marketing analytics (and other questions) Click To Tweet. You can find a full transcript below.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

UX Studio

SEPTEMBER 6, 2023

Not long ago, we noticed an interesting trend: even businesses that had nothing to do with the usual tech sector were seeking UX studio’s help to improve their websites and apps. Even big B2B players (Business-to-Business) were interested in UX research. We had to think differently when doing research with B2B customers.

User Testing 59

User Testing Customer Feedback Research Software B2B 59

Mind the Product

OCTOBER 11, 2019

If building products is hard, positioning your product is harder. No matter what you build and sell, how you position your product dictates what you do. How you prioritize, marketing campaigns, sales strategy, it all changes based on how your product is positioned. How do you position your product? So where do you start?

Positioning 104

Positioning User Testing Product Research Data Visualization 104

Userpilot

JULY 27, 2022

Ever wondered why product lifecycle marketing is that important for SaaS? Marketing campaigns in the maturity cycle should highlight product differentiation and brand identity to maintain a market presence over the competition. Providing a better platform for long-term strategic planning. Product Lifecycle vs. BCG Matrix.

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98