Lenny Rachitsky

FEBRUARY 25, 2025

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. When this is the case, it’s important for the team to download adjacent teams’ strategies and roadmaps as a key consideration.

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Strategy Technical Review Product Strategy Product Research 122

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.

Feedback Software 168

Feedback Software Systems Review Software Review Reporting Tools 168

Product Innovation Educators

NOVEMBER 30, 2020

That could be a simple pass-fail scoring or a more complex system. [8:21] The level of complexity of the portfolio management system needs to line up with the decision-making pace of the organization. In some cases, a simpler system is better than a complex system. Click here to download the Action Guide.

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Alchemer Mobile

FEBRUARY 2, 2021

As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. A certain amount of downloads? Five-star ratings?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Product Management University

APRIL 25, 2023

Before you download the template (link at the bottom of the page), read this post to make sure you utilize the format to its fullest. Because this headline is so different than the typical headline, “Experienced Product Marketing Leader,” the resume reviewer is more likely to pause and read your resume because it engages them.

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

Product Talk

APRIL 3, 2024

We review our product analytics every morning. We learned that this participant likes older television series and likes to download shows to her iPad and iPhone. This is classic System 1 vs. System 2 thinking. System 1 saves energy and effort, but is prone to errors (e.g. We understand our market. On what device?

User Testing 238

User Testing Customer Experience Customer Feedback User Friction 238

Alchemer Mobile

APRIL 18, 2019

One of the big selling points of PWAs is that unlike native apps, they don’t need to be downloaded before use. For example, you can create online booking systems, mobile-only coupons to encourage app downloads or drive sales, loyalty point schemes, merch stores, booking forms and more. This is the exact purpose of a PWA.

Feedback Software 48

Feedback Software User Testing Customer Experience Customer Feedback 48

Intercom, Inc.

JANUARY 21, 2020

People downloaded a record 204 billion of them from the Google and Apple app stores in 2019. But to check that assumption, I plotted the amount of space used for text in the apps I studied against their App Annie download rankings to see if there’s any correlation with popularity and widespread use. There’s no relationship here at all.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Product Innovation Educators

NOVEMBER 6, 2023

There’s a huge wealth of other qualitative data that often gets ignored by product teams because it is so hard to use—for example, customer support tickets, sales call transcripts, social media mentions, interview transcripts, and product reviews. You pipe your feedback into one system that is your record for customer feedback.

Data Visualization 314

Data Visualization Reporting Tools Analytic Tools Feedback Software 314

The Product Coalition

DECEMBER 23, 2021

Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. Non-transparent system response Imagine a case: after starting an operation, the system stops responding. Unfortunately, the customization process often turns out to be highly sophisticated due to numerous steps.

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Weak Development Team UX User Testing Technical Review 187

Alchemer Mobile

SEPTEMBER 3, 2020

Almost all apps have experienced one of three significant changes to their DAU due to COVID-19: massive drops, huge spikes, or higher frequency of app usage. Almost all of our customers’ apps have experienced a significant change in their DAU due to COVID-19. Download our five-stage framework to reducing mobile churn.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Lenny Rachitsky

JANUARY 14, 2025

Her background is in developer tools and distributed systems. These metrics are designed to be used together as a system to provide a balanced look at overall team performance. It’s important that this metric is used only as a system health metric, and always alongside other metrics in the framework.

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Product Research Research Software Data Visualization Reporting Tools 132

Alchemer Mobile

AUGUST 26, 2021

Ratings and reviews. One of the few places customers give feedback is in the app stores in the form of ratings and reviews. In order to overcome this challenge, you should implement a tool that prompts the right people at the right time to leave a review at the app store. What to do with your in-app feedback. Analyze your data.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Product Innovation Educators

NOVEMBER 20, 2023

15:58] What benefits have you seen from an information management system? 19:21] How do you schedule reviews? We meet twice a month, but we don’t review every project every month. Pre-reads are available in our system three to four days before the meeting. We typically only review a subset of all the projects.

Research Software 278

Research Software User Testing Government Systems Review 278

The Basics of Product Management

JULY 12, 2020

There has been a rush to download similar short video apps (Chingari, Trell, Roposo, Moj, etc.). Here are the top reviews. With TikTok getting banned in India and potentially elsewhere , there has been a spike in the downloads of short video apps on both the Google Play Store and the Apple App Store. Only time will tell.

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Systems Review Download Leadership Customer Experience 91

Product Innovation Educators

MAY 22, 2023

Many of the tools product managers use on a day-to-day basis are engineering-focused ticketing systems. The CPO put together a product board, which met on a regular basis to review the major items coming in. For example, in the past you couldn’t change the operating system on a computer, but now you can.

Feedback Software 254

Feedback Software User Testing User Friction Customer Experience 254

Intercom, Inc.

JUNE 13, 2022

Satmetrix Systems, Inc., and Net Promoter System? Satmetrix Systems, Inc., This allows our customers down under to stay ahead of future regulations, as well as the possibility of reduced cost of access for consumers, due to lower Internet Service Provider (ISP) spending on international bandwidth. and Fred Reichheld.

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Data Visualization Product Research Reporting Tools Feedback Software 197

Alchemer Mobile

MARCH 18, 2021

While we encourage you to download the full guide and dive into the data, we also hosted a webinar revealing some of the key takeaways from the report if you prefer to digest information in video format. Almost all apps experienced significant change in their DAU due to COVID-19. Download the deck here. Transcript.

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User Testing Webinar Data Visualization Feedback Software 173

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. All of them have online application directories where developers publish their applications and users download them. All operating systems support mobile payment systems.

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Analytic Tools Research Software Data Visualization Technical Review 147

Product Innovation Educators

AUGUST 28, 2023

He invented a system for problem-solving based on his 25-year career spanning Silicon Valley and the Fortune 500. We assign people to answer and review questions. Click here to download the Action Guide. He invented a system for problem-solving based on his 25-year career spanning Silicon Valley and the Fortune 500.

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The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. Netflix is the leader in on-demand programming.

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Feedback Software User Testing Technical Review Data Visualization 178

Userpilot

APRIL 30, 2025

Its about building a repeatable system that drives discovery, boosts engagement, and keeps users coming back. Its a system to make your app discoverable, shareable, and credible without relying on blind luck or paid ads alone. Here’s how to build that system: 1. But good reviews dont happen automatically.

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Feedback Software Analytic Tools Data Visualization User Testing 62

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Product Innovation Educators

FEBRUARY 21, 2022

At the end of each stage, have a deliverable that’s reviewable so people can decide to proceed or not. Apply the whole system, not just a single piece. Have periodic portfolio reviews. Click here to download the Action Guide. 17:53] What steps can large companies take to get started with Lean Startup?

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Startups Product Research Research Software User Testing 241

Product Innovation Educators

JULY 17, 2023

When you do a portfolio review and re-rank all the projects, you find out that a few of them that look shiny and bright at the beginning are not quite so shiny and bright over time. Maybe it is time for a tough re-review of the entire set of projects to kill some of them to benefit the whole portfolio. Have a good data system.

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Telecommunications Research Software Feedback Software User Testing 255

UX Planet

JANUARY 12, 2025

Enhanced Productivity: Export functionality saves users time by providing an easy way to download and work with large datasets, eliminating the need for manual data transfer. Additionally, provide a save or cancel option for each change to ensure users can review edits before committing them, increasing confidence in data accuracy.

Data Visualization 111

Data Visualization User Testing Customer Experience Customer Feedback 111

The Product Coalition

SEPTEMBER 10, 2021

And then LMS/TMS (Localization Management System/Translation Management System) tools appeared on the scene. The benefits of LMS systems Before getting down to the actual comparison, first let’s consider the main benefits of LMS tools and why they are considered the best choice in most cases. MQXLIFF (a cross-platform .XML

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Reporting Tools Systems Review Agile Customer Experience 154

The Product Coalition

SEPTEMBER 2, 2021

These fintech companies and startups have earned a spot on this list due to their impressive technology and socially conscious approaches to finance. The users can be insured in 90 seconds and have their claim reviewed and paid within 3 minutes. The company sells affordable insurance for homeowners, renters, and pet owners.

Analytic Tools 141

Analytic Tools Data Visualization Artificial Inteligence Startups 141

Intercom, Inc.

NOVEMBER 6, 2019

Things can get really messy in a traditional file system. In my previous company, we even had to create and maintain a formalized system for our working directory. Figma, on the other hand, gives you a transparent and almost flat document system. Even using a hotspot to download updates was enough for work.

Feedback Software 43

Feedback Software User Testing Product Research Systems Review 43

Intercom, Inc.

JUNE 1, 2021

Download your copy of the thought leadership paper now. The most immediate change that took place due to the pandemic was the increased volume of customer or sales queries,” says Austin Guanzon, Overseas Manager and Product Specialist at Dialpad. “As Sound familiar?

Data Visualization 233

Data Visualization Reporting Tools Research Software Customer Communications 233

Alchemer Mobile

SEPTEMBER 19, 2019

Today, Apple releases the latest version of its most popular operating system, iOS (as well as the re-branded iPadOS), to hundreds of millions of customers worldwide. Look at the new App Store Review Guidelines that require the inclusion of Sign In with Apple in certain circumstances as an alternative to the other social sign-on options.

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Technical Review Technology Product Marketing Marketing 200

Intercom, Inc.

DECEMBER 19, 2019

We also had over 750,000 downloads and celebrated surpassing 2 million downloads – making it a record year for us. One of the ways that buyers are educating themselves is with review sites like G2.com. This year has been a really busy year for us on the podcast. Brex’s Michael Tannenbaum on fintech growth strategies.

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Feedback Software User Testing Download Systems Review 32

The Product Coalition

FEBRUARY 24, 2023

with a code base that can be used across multiple operating systems, browsers, and devices (desktop, mobile, tablet) on one computer. As a result, users won’t have to download all of the updates at once or reinstall apps over and over. As a result, a PWA app can readily be downloaded from the browser and is readily available.

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Reporting Tools Data Visualization Software Review Technical Review 148

Mind the Product

MAY 2, 2019

We asked the children to review the cards to familiarize themselves with the images. If you’re interested in using our card deck for your own exploration, you can download it here. We told them that each card could represent whatever they wanted it to, so however they interpreted the card was correct, no matter what response they gave.

Research Software 170

Research Software Feedback Software User Testing Product Research 170

Userpilot

APRIL 30, 2024

In this article, we provide an in-depth review of the tool, before introducing a superior, more versatile alternative that enables you to create more intuitive user experiences. Cons of Salesforce in-app guidance builder The in-app guidance system is not without its disadvantages. But this tool isn’t without its drawbacks.

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Analytic Tools Feedback Software Software Review Systems Review 102

Userpilot

MAY 17, 2025

App download(acquisition): The app store page converts that curiosity into an install. Screenshots must preview real value, the description must hit the problem you solve, and early reviews should reinforce trust. At this stage, delighted users can refer other people and give reviews about your app.

Analytic Tools 62

Analytic Tools Research Software Feedback Software Data Visualization 62

Userpilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. Done well, this results in better user engagement , retention, and more user downloads. For example, if the goal is to create a new task, dont also ask the user to assign teammates, add labels, and set due dates on the same screen.

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