Alchemer Mobile

MARCH 17, 2020

Between interfacing with multiple teams, coordinating release schedules, prioritizing customer happiness, driving the mobile product roadmap, messaging product announcements internally and externally, and myriad other activities, the list of “to-do’s” for mobile product managers may seem endless, and the job is ever-changing.

User Testing 147

User Testing Feedback Software Technical Review Customer Experience 147

Userpilot

AUGUST 17, 2024

Run A/B tests to optimize your click funnel and convert more leads. Click funnel vs landing page A landing page is a standalone web page designed with a single, focused objective: to get visitors to take a specific action, such as signing up for a free trial or downloading an ebook. Use auto capture to automatically record user clicks.

Research Software 105

Research Software Feedback Software Analytic Tools Data Visualization 105

The Product Coalition

SEPTEMBER 14, 2020

For example, it is impossible to create any relevant marketing materials and core messaging when you don’t fully understand where you are going?—?which One of the foundations of the lean startup methodology is that you need to test your hypotheses. which problem you are solving and for whom, at least.

Startups 142

Startups User Testing Agile Product Research 142

Userpilot

FEBRUARY 4, 2023

How to wow a customer in SaaS There are 10 tried-and-tested ways to wow your customers and increase customer satisfaction. Optimize the onboarding experience with relevant messaging and interactive elements that pop up at the right moment. Whenever you surprise customers, be on the lookout for upsell opportunities.

User Testing 97

User Testing Customer Experience Customer Feedback Feedback Software 97

Userpilot

JULY 10, 2024

Continuously improve your product marketing by gathering feedback , conducting A/B testing , and refining strategies based on results. Create product-led content like blog posts and eBooks to solve customer pain points and increase reach with SEO optimization. Conducting A/B testing in Userpilot. User persona example.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Marketing 98

The Product Coalition

MARCH 12, 2023

Many companies simply don’t test for the right things and focus mostly on hands-on product skills — because that’s what they know. My free e-book “ Speed-Up the Journey to Product-Market Fit ” — an executive’s guide to strategic product management is waiting for you at www.infinify.com/ebook Originally published at [link] on March 1, 2023.

Product Research 146

Product Research User Testing Consulting Leadership 146

Userpilot

JULY 8, 2024

Examples of post-purchase touchpoints include thank you and welcome emails, upsell and cross-sell messages, onboarding flows , self-service resources, and new feature announcements. Targeting and retargeting have one more benefit: they allow you to personalize the messages. Like blog posts, whitepapers, eBooks, or video tutorials.

Analytic Tools 105

Analytic Tools Feedback Software Research Software User Testing 105

Userpilot

MAY 16, 2023

However, the time-tested strategy of SaaS email marketing has proven to be a reliable method of driving product growth. Software companies need to use targeted emails instead of sending the same message to every user. A/B testing your landing pages, email subject lines, and CTAs will help you fine-tune the messaging.

Feedback Software 96

Feedback Software Analytic Tools Research Software User Testing 96

Userzoom

AUGUST 20, 2019

Ask the nearest researcher what one of their most persistent pain points in conducting user research and usability testing is and we can almost guarantee that recruiting participants is up there near the top. It’s because of this that we’ve created a brand new ebook called, quite simply, Participant Recruiting 101.

User Testing 82

User Testing Product Research Customer Experience Data Visualization 82

The Product Coalition

JANUARY 13, 2021

I browsed profiles there for a few minutes, saw one profile I liked, and sent a quick message from their built-in options. When they tested it and proved it to be true, they could then focus on optimizing that metric to drive retention and eventually growth. I felt I needed to do something to get over it. I still felt lonely.

Education 119

Education Marketing User Testing Weak Development Team 119

UX Studio: Product Management

JUNE 12, 2018

Download our free ebook for the basics. Replication tested against servers refilling versus a self-refilling bowl and the difference remained significant. Facebook thus chose not to apply this developed and tested feature, so the issue cannot lie with technicalities. Applying political pressure. Creating a cultural awakening.

Research Software 100

Research Software User Testing Data Visualization Customer Experience 100

Userpilot

JUNE 12, 2023

Successful conversion paths often contain persuasive, tailored messaging, simple, value-driven language, a clear call to action, and a compelling offer. It leverages available data on your leads and customers to personalize their experience and deliver targeted messaging. Ultimately, you want to keep the sign-up page simple.

Customer Experience 98

Customer Experience User Friction User Testing Data Visualization 98

Centercode

FEBRUARY 27, 2020

Tester communication encompasses interactions at every stage of your project, starting at recruitment and continuing to test closure. Because tester communication is such a mission-critical piece of your engagement strategy, the methods, tone, clarity, and frequency of your communications have a big impact on participation during your test.

Workshop 64

Workshop User Testing Product Research Customer Experience 64

UX Studio

OCTOBER 18, 2018

Usually, they draw a detailed wireframe, test it a couple of times and at the end give it a fancy UI. Even a chatterbox can have difficulty explaining their thoughts so the listener gets the message. Still, when it came to testing in real life, our poor physiotherapy patient users just couldn’t interpret the sentences quickly.

UX 102

UX User Testing Workshop Systems Review 102

Userpilot

JUNE 29, 2022

Select a story medium that’s more relevant to your audience and close out your message with an appropriate call to action. Define your buyer persona and core message. Understanding who this audience is will define your storytelling process and shape both the content and tone of your messaging. Slack NPS survey.

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

Userpilot

JANUARY 8, 2024

You can also implement A/B testing to see what resonates better with your audience. Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. Begin by promoting your paid ads on social media platforms and search engines.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

UX Studio

SEPTEMBER 20, 2018

Since they still had an existing version of the product, we decided to run user tests (with mini interviews ) to find out where the customer onboarding process went wrong. I led half of the ten user tests with Bence as an observer. To also learn more about testing, check out this guide to successful usability testing.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

The Product Coalition

FEBRUARY 5, 2021

On page 14 of their free ebook, they recommend adding a short non-salesy note to each LinkedIn connection request to maximize the chances of prospects accepting the connection requests. Going after the demand-side In late October, we had also decided to run a small experiment to test the demand-side of the market.

Research Software 158

Research Software Feedback Software User Testing Product Research 158

Amplitude

AUGUST 18, 2020

Here are three common ways to test and optimize your shopping cart: 1. Test shipping cost variations. Blue Apron was investigating cart abandonment for their meal delivery service and used Amplitude Engage and Optimizely to test personalized messages to users who didn’t complete their purchase. Test different messages.

Customer Experience 52

Customer Experience User Testing Download Blog 52

Amplitude

AUGUST 18, 2020

Here are three common ways to test and optimize your shopping cart: 1. Test shipping cost variations. Blue Apron was investigating cart abandonment for their meal delivery service and used Amplitude Engage and Optimizely to test personalized messages to users who didn’t complete their purchase. Test different messages.

Customer Experience 52

Customer Experience User Testing Download Blog 52

UX Studio

MAY 15, 2018

We recently wrote an ebook, “Product Managers’ Guide to UX Design”. Upload your design, enter commit messages for version control, comment and discuss or simply use this feature to specify the details. Best of all, you can also test it before you hand it over. Click here to download! Speaking the same language.

Weak Development Team 97

Weak Development Team Technical Advisors Development UX 97

Userpilot

MARCH 23, 2022

Hubspot onboarding message. Businesses all over the world are getting smarter with personalization and contextual messaging. Add a personal message as Slack does in the image below. Add a personal message to nps request. A/B test your NPS surveys. A/B testing is always a good idea. Personalize NPS surveys.

Product Research 98

Product Research Feedback Software Analytic Tools Research Software 98

UX Studio

JULY 11, 2018

Finding the why’s: User interviews and usability testing to understand user behavior. Usability testing. If you have ever heard the story of the 300-million-dollar button , you no doubt did so in the ROI of usability testing. We also test competitors’ sites with users. For the why to happen, we need qualitative measures.

UX 95

UX User Testing Data Visualization Customer Experience 95

Userpilot

FEBRUARY 4, 2021

In order to properly package and deliver your message you need to understand what each of them are: Unaware : when the users don’t even know they have a problem. Track behaviour: interacted with x campaign, visited pricing page x times in a week, downloaded ebook, opened chat support x times in the last 30 days etc.

Analytic Tools 98

Analytic Tools User Testing Customer Experience Events 98

Intercom, Inc.

NOVEMBER 7, 2019

It’s safe to say he’s learned a thing or two about adjusting his message and product for each unique customer persona. “How can I push my message while still capturing existing intent from the market?” Challenges are really about, “How can I push my message while still capturing existing intent from the market?”

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Userzoom

SEPTEMBER 5, 2019

For loads more information, download our free comprehensive ebook now: Download ‘Participant Recruiting 101’ b) Site intercepts. With Facebook and LinkedIn you can recruit through paid advertisements (ads), fan pages, personal messages, and post in groups. Let’s use accessibility testing as an example. Need dentists?

User Testing 85

User Testing Product Research Customer Feedback Customer Experience 85

UX Studio

APRIL 25, 2019

How you present yourself to the world, visually and in terms of message, constitutes a real science and many companies do a good job of that. Specific methods can find out what customers think when they encounter your brand, and validate your message (or not). Testing – looking for proof. Do research! Do research!

User Testing 74

User Testing Product Research Research Software Branding 74

UX Studio

JANUARY 25, 2019

How you combine colors can enhance your website’s message. Visuals help communicate the brand message better. Don’t shy away from trying out more than one solution, just make sure to test which one performs better. To make things more complicated, colors don’t just mean things on their own. They also interact with each other.

Systems Review 77

Systems Review UX Branding Customer Experience 77

AB Tasty

FEBRUARY 14, 2025

If you want the your own mobile playbook, the insights shared here are based on data from Quantum Metrics eBook, How Mobile Performance Builds Consumer Confidence. Solution: Quantum Metric identifies friction points slow load times, security concerns, or error messages that can erode trust. Mobile is everywhere, but conversions lag.

User Testing 52

User Testing Research Software Customer Experience Customer Feedback 52

Userpilot

FEBRUARY 4, 2022

Signs could include opening emails, visiting your website, and sharing their email in exchange for an eBook or newsletters. Sales qualified leads are users that are ready for a sales pitch after showing sufficient interest in the product and experiencing multiple marketing messages. Newsletters. Case studies. Paid search.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Userpilot

JULY 26, 2022

Such actions include signing up for your company’s newsletter or downloading an ebook. It’s essential to always make them feel valued and motivated by sending personalized messages and offers. Macro conversions are the macro goals or primary objectives of your SaaS company. User segmentation based on feature tags.

Customer Experience 98

Customer Experience Customer Feedback User Testing Feedback Software 98

Userpilot

APRIL 22, 2024

Send targeted messages highly relevant to each customer’s stage in the funnel—messages that align with their immediate interests and necessities A/B test upsell prompts are a savvy tactic to optimize conversions within your marketing funnel. The beauty of marketing funnels is their flexibility. Product webinars.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Product Research 52

The Product Coalition

DECEMBER 11, 2023

Leah eventually started using the tool as the team consistently sent her messages through it. With a strong commitment to Slack, the team expanded its usage by opening additional channels for specific discussions, such as product updates and A/B test results. For instance, they invited their product manager, Leah, to join Slack.

User Testing 78

User Testing Customer Experience Systems Review Enterprise 78

ProductPlan

FEBRUARY 14, 2019

Website pages, eBooks, blog posts, landing pages, and advertising copy are just a few examples. Acquisition metrics provide insight into the effectiveness of your marketing messages and campaigns. Meanwhile, retention for your marketing peers could influence your company’s messaging and campaigns. Is it the messaging?

Onboarding KPIs 73

Onboarding KPIs Analytic Tools Marketing Data Visualization 73

Gainsight

APRIL 5, 2022

Diluting core messages or the brand is a major concern for multi-product companies. That means understanding user needs, testing, and improving. Although multi-product companies have the chance to reach a broader range of customers, they also face common challenges as they grow. Here are a few: New products can drift off course.

Analytic Tools 52

Analytic Tools Feedback Software Embedded Analytics Product Research 52

UX Studio: Product Management

NOVEMBER 1, 2019

We at our UX company start with quick paper sketches, then build wireframes and clickable prototypes, test and iterate them, and finally get to the pixel-perfect, detailed design plans. Most news pages get a passing grade in the three-question test. And we can ensure this one way only: if we test it with real users.

User Testing 77

User Testing Feedback Software Research Software Customer Experience 77

UX Studio

JANUARY 14, 2019

It provides a superb starting point to start testing and experimenting to find out what works best for you. Display error messages next to the respective field. If you want to know more about the way we work here at UX studio I can recommend you our free ebook about our UX process. Some of the things we’ll cover: Copy matters!

User Testing 108

User Testing Customer Experience Research Software Feedback Software 108