Fri.Sep 16, 2022

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Learnings from London: Critical thinking for product teams by Teresa Torres

Mind the Product

This week on our Learnings from London series, we go back to #mtpcon London 2017 to this illuminating talk by Teresa Torres. She shares a visual aid to help you focus your team’s energies and improve critical thinking. [.] Read more » The post Learnings from London: Critical thinking for product teams by Teresa Torres appeared first on Mind the Product.

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Create More Management Ease with Continuous Flow and Lower WIP: Aging First

Johanna Rothman

Most managers I see feel a ton of pressure for delivery. The managers need to “deliver” more projects, products, and features. That pressure rolls down to the teams. Too often, the team hears, “Can you just do a little more?” That often leads to the so-called “quiet quitting” problem. The problem isn't quiet quitting.

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“Product Development Frameworks” aren’t helpful. Here’s something that is.

The Product Coalition

Here are some easy to follow, immediately usable steps to get you releasing products that your company and customers love! Continue reading on Product Coalition ».

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Customer Focus Examples and Ways to Improve Your Company’s Customer Focus

Userpilot

Looking for customer focus examples to inspire your company toward being customer-centric? This article will not only show you examples but also reveal strategies for being fully customer oriented. The benefits of a customer-focused company are enormous: higher retention rates , increased word of mouth, more customer loyalty, etc. Read on to learn more.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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They’re back! 5 more dangerous animals of product management

ProductBoard

A special thanks to Dean Peters for collaborating with us on this project! It’s a jungle out there for product managers. So much of a jungle, in fact, that back in 2021, we compiled a list of the dangerous animals of product management. These are the stakeholders and situations that—if left untamed—can get in the way of your product plans.

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Designing a Better UX Research Review Meeting: Lessons from the Design Research Team at Klayvio

UserInterviews

Better feedback = better results. Klaviyo’s Design Research Lead shares an inspired process for getting more value from research share outs.

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Customer Lifecycle Segmentation: What Is It, How To Collect Data To Conduct Lifecycle Segmentation and Increase Engagement?

Userpilot

How can customer lifecycle segmentation help you boost user engagement and drive retention? Customers not only need to experience the core value of your product but also get repeated value from it. This increases retention by strengthening customer relationships with your brand. This is where lifecycle segmentation comes in. Let’s find out how a customer lifecycle marketing approach can deliver the highest value at each stage and improve product growth.

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Why “Techsplaining” is a Bad Idea for System Admins

Modus Create

If you are looking for an “insert tab A into slot B” technical article… Sorry. This isn’t that but it’s still important for any Atlassian administrator. The technical world is rife with tediously detailed articles. Too often, they leave out the human aspect. To that end, this treatise focuses on the real reason we do what we do for a living, and how we might best approach it.

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How Product Adoption Creates Recession-Proof SaaS Businesses

Product Management Today Submitted Articles

How do you make sure that your SaaS business lasts through recessions? The answer is product adoption. Let’s explore why and how product adoption can help you.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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What is DevOps? A Comprehensive Guide

eG Innovations

What is DevOps. The term DevOps is a combination of the words “development” and “operations.” In practice, DevOps is a collaborative approach to the work that is performed by an enterprise’s IT operations staff and their application developers. Collaboration and communication between these two teams, who might otherwise function separately, are meant to increase the speed and quality of product or application releases.

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BoS USA 2022: Sunday Duck Tour

Business of Software Conference

Although BoS Conf USA doesn’t officially start till Monday 26 September we do also provide Sunday afternoon activities and this year Quiet Light have generously put on a Duck Boat Tour of Boston for attendees! Join Quiet Light and the BoS team as you venture off on a tour of the city by road and water. You’ll cruise by all the places that make Boston the birthplace of freedom and a city of firsts, from the golden domed state House to the Boston Common, the historic North End to fashionable

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Tacos and Tide Pods: Authenticity, Exciting Milestones, and LinkedIn

UserInterviews

Tacos = the great. Tide Pods = the not-so-great. An honest chat about the (mostly really great) state of User Interviews.

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15 Best Customer Experience Examples That Drive Customer Loyalty and Growth in SaaS

Userpilot

Customer experience examples are everywhere. And it’s no secret that a great customer experience is essential for: Engaging customers. Driving customer loyalty. Increasing WOM. Improving customer-led growth. But, not everyone can identify good customer experience when they see it. Hence we’re here to show you 15 of the best examples we could find. TL;DR.

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.