ProductCraft

MARCH 9, 2020

“Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” More than 150 years later, this quote from Abraham Lincoln is still a great reminder of the value of preparation. Whether building a product or architecting another solution to support your company’s digital evolution, the success. Read more » The post Garbage In, Garbage Out: Your Roadmap Is Only as Good as What You Put Into It appeared first on ProductCraft by Pendo.

Roadmap 92

Roadmap 92

AB Tasty

MARCH 9, 2020

How do your website visitors actually feel? This very question was asked in 2003 by Andy Taylor - and it led to the creation of the NPS. This article was originally posted on AB Tasty as To NPS (Net Promoter Score) or Not? 3 Reasons Why You Should!

Article 52

Article 52

ProductBoard

MARCH 9, 2020

Laura Hamilton didn’t plan to pursue a career in product management. But, like many product managers, she fell into the field thanks to her passion for building and bringing new things to life. Currently, she leads the personalization product team at Rally Health, a health tech company empowering individuals to take charge of their health by providing personalized, data-driven information and.

Artificial Inteligence 98

Artificial Inteligence Product Management Product Manager Management 98

Intercom, Inc.

MARCH 9, 2020

For remote workers, live chat is the simplest option for communication. But if most communication is nonverbal, how do you make sure what you say and hear aren’t misinterpreted? When speaking with someone in person, the words you use matter. But if there’s any ambiguity in what you’re trying to say or how you feel about a situation, those nonverbal factors – such as body language, facial expression, etc. – have a greater impact than the words you use.

Messaging 276

Messaging Positioning Information Development 276

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Data Visualization

Product Management University

MARCH 9, 2020

I noticed a strange trend early in my product management career. People in marketing, sales and even on our product teams could position products we hadn’t built yet and do it with remarkable clarity. We weren’t nearly as good positioning products we already had. I still see it with many of our clients today. What’s going on? Our company was in the very early stages of rebuilding our entire product line from the ground up on a new technology platform.

Positioning 130

Positioning Technology Article Marketing 130

Amplitude

MARCH 9, 2020

At Amplitude, we work with leading digital teams who know that in today’s competitive marketplace, the best product experience wins. Our customers use our product intelligence platform to iterate quickly on big bets, and to stay ahead, they will need a platform that can instantly predict which features and campaigns are most likely to cause growth and make faster product bets without extensive A/B testing—they need predictive analytics with causal insights.

Data Visualization 111

Data Visualization Analytic Tools Artificial Inteligence User Friction 111

UserInterviews

MARCH 9, 2020

Cutting corners while recruiting for research isn’t a good idea. But there are ways to speed up recruitment while maintaining the integrity of your project.

Testing 98

Testing 98

BrainMates

MARCH 9, 2020

Announcement by Brainmates at midday on 10 March, 2020. Hello everyone, We’re writing to let you know the plans we’re putting in place for the current Coronavirus situation. Our top priority is the health and wellbeing of our staff and their families and our wonderful Product Management community. Brainmates is and always has been a community, face to face business.

Government 87

Government Product Research Travel Events 87

Strategyzer

MARCH 9, 2020

No company is invincible. Those that come closest are the ones that constantly reinvent themselves before their business models become obsolete. This need for reinvention is more pressing than ever. 60 years ago, the average lifespan of a company listed in the S&P 500 index was 50 years, today, it is 15 years. By 2027, the average company could last just 12 years on the S&P 500.

Books 80

Books Leadership 80

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing

The Accidental Product Manager

MARCH 9, 2020

Amazon Product Managers are starting to sell food products Image Credit: MIKE. We should all have such problems. The product managers over at that very, very successful company called Amazon are now facing a new challenge. A while back Amazon paid US$13.5B to purchase the high-end grocery store chain called Whole Foods. The Amazon product managers are now under the gun to change their product development definition and apply what they have been able to do so well for selling books and home goods

Marketing 65

Marketing Product Management Product Manager Management 65

Surya Suravarapu

MARCH 9, 2020

Recently, on my Twitter feed, the chatter on OKRs was picking up. Before making specific comments on the points of agreement and disagreement, I thought, it's a good start to post my notes from John Doerr's excellent book. These notes are a couple of years old. I'll have some additional commentary in the follow-up posts. There are two major parts — first one, focuses on OKRs (the yin), and the second part delves into CFR (the yang) - Conversations, Feedback, Recognition.

Feedback Software 69

Feedback Software Reporting Tools Systems Review Definition 69

Emerge Insights

MARCH 9, 2020

One word that defines healthcare leaders’ attitudes toward patient experience (PX) and digital transformation today is urgency. Globally, the importance of providing a great patient experience has shifted the healthcare landscape for providers and payers. The pressure to provide quality person-centric care and safety to healthcare consumers, patients, and their families has evolved from a nice […].

Healthcare 64

Healthcare Technology 64

Gainsight

MARCH 9, 2020

Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They are kind, optimistic, helpful, and they take really good care of customers. Want to have a beer with someone after work? Definitely invite someone from CS. Success leaders usually manage more revenue than anyone else at the company. At later stage companies, Success can own more than 80% of the company’s annual revenue.

Weak Development Team 52

Weak Development Team Data Visualization Reporting Tools User Testing 52

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Fearless Product

MARCH 9, 2020

HOW HAVE YOU BEEN BURNED BY RISKY ASSUMPTIONS? Are you a new product leader who doesn't yet surface assumptions as part of your product development practice? In this episode, 5 experienced product leaders share stories of product development gone wrong when they were burned by risky assumptions that surfaced too late. This episode will be followed by a companion episode in which we hear about the techniques product leaders use with their teams to surface assumptions as part of their product dev

Systems Review 40

Systems Review Feedback Software Development Product Management 40

Gainsight

MARCH 9, 2020

Our CCO, Ashvin Vaidyanathan , and our Chief Strategist, Ruben Rabago , were honored to be invited to do an AMA (Ask Me Anything) on Reddit last week. As the authors of The Customer Success Professional’s Handbook , Ashvin and Ruben are two of the world’s foremost experts on the emerging customer success movement, its role in modern business, and best practices in both strategy and tactics.

Reporting Tools 52

Reporting Tools Technical Review Data Visualization Customer Experience 52

Fearless Product

MARCH 9, 2020

HOW HAVE YOU BEEN BURNED BY RISKY ASSUMPTIONS? Are you a new product leader who doesn't yet surface assumptions as part of your product development practice? In this episode, 5 experienced product leaders share stories of product development gone wrong when they were burned by risky assumptions that surfaced too late. This episode will be followed by a companion episode in which we hear about the techniques product leaders use with their teams to surface assumptions as part of their product dev

Systems Review 40

Systems Review Feedback Software Development Product Management 40

The Product Coalition

MARCH 9, 2020

“Always Be Closing!” A pattern I’ve seen 4 or 5 times seems worth describing, since other folks may be experiencing it: a very early-stage B2B/enterprise company brings on a full sales team before finding product/market fit. Which leads to a spin cycle of frustration and finger-pointing. It’s easy to write this off as a personality or staffing issue (“If only we had stronger product managers… If only our field sales reps were more flexible…”) rather than a structural challenge where both Sales a

User Testing 78

User Testing Enterprise Weak Development Team Product Research 78

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

Fearless Product

MARCH 9, 2020

HOW HAVE YOU BEEN BURNED BY RISKY ASSUMPTIONS? Are you a new product leader who doesn't yet surface assumptions as part of your product development practice? In this episode, 5 experienced product leaders share stories of product development gone wrong when they were burned by risky assumptions that surfaced too late. This episode will be followed by a companion episode in which we hear about the techniques product leaders use with their teams to surface assumptions as part of their product dev

Systems Review 40

Systems Review Feedback Software Development Product Management 40

The Product Coalition

MARCH 9, 2020

The global online dating market was valued at $6,400.0 million in 2017, and is projected to reach $9,202 million by 2025 , growing at a CAGR of 4.7% from 2018 to 2025. This rising popularity has lead to a huge global user population of up to 220M people using dating platforms. It’s a huge and fast-growing market and this factor is probably responsible for the gigantic amount of companies that arise in this segment year after year.

Startups 78

Startups Marketing Reporting Tools Research Software 78

Mind the Product

MARCH 9, 2020

Mind the Product has launched a new training workshop for product leaders on mapping. I meet a lot of product people – product managers, product owners, agile coaches, scrum masters, business analysts, project managers – and I’ve learned that there are a couple of constants, whatever the title or role. Namely that each of these roles performs an ever-evolving mix of tasks and that most product people want to understand how to progress.

Reporting Tools 117

Reporting Tools User Friction Workshop Data Visualization 117