The Product Coalition
SEPTEMBER 22, 2022
How spending less time on professional development can help you grow your career faster. Continue reading on Product Coalition ».
Mind the Product
SEPTEMBER 22, 2022
This session On Giving Direction as a product manager was one of the themed sessions during MTPEngage Hamburg 2022. A stellar line-up of speakers shared their respective perspectives on how product leaders or product managers provide others with the necessary orientation to pull in one direction. [.] Read more » The post Giving direction in product with Janna Bastow, Chiedza Muguti, and Nacho Bassino appeared first on Mind the Product.
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The Product Coalition
SEPTEMBER 22, 2022
After hundreds of mistakes, I lead a team of product managers Continue reading on Product Coalition ».
Intercom, Inc.
SEPTEMBER 22, 2022
At some point in their growth, businesses usually start investing in customer research. They work with consulting firms, hire their own analysts, buy data management software. But the fact is that a large portion of the employees – developers, marketers, product managers (whose work depends on an intimate understanding of the customer) – rarely, if ever, interact with them.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
dscout People Nerds
SEPTEMBER 22, 2022
Product designs have a huge impact on how consumers interact with an app and with each other. Here’s how to go about it ethically.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
dscout People Nerds
SEPTEMBER 22, 2022
Conducting UX research on a tight turnaround is challenge enough—doing so for populations at high risk of COVID-19 is another level.
Intercom, Inc.
SEPTEMBER 22, 2022
A few years ago, we published The Onboarding Starter Kit , which helped thousands of businesses successfully onboard their customers. Today, we’re launching a completely refreshed guide to help you activate, engage, and retain more customers in the modern age. Since the onset of the global pandemic, many businesses have become internet businesses. In addition, due to economic uncertainty, company after company is tightening their tool budget, making it more valuable than ever to hold onto, nurtu
dscout People Nerds
SEPTEMBER 22, 2022
Visual design has a high barrier of entry that increases costs and inhibits diversity—but there’s a fresh way to approach this problem.
Intercom, Inc.
SEPTEMBER 22, 2022
At Intercom, our mission has always been to make internet business personal – and we think the key to creating those personal connections between businesses and customers is to facilitate conversational experiences. That’s why we are so proud to announce we have been named a “Strong Performer” in The Forrester New Wave™: Conversation Automation Solutions Q3 2022.
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Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
The Review by First Round
SEPTEMBER 22, 2022
Today’s episode is with Sydney Strader , VP of Customer Success at Catalyst. Prior to joining Catalyst, Sydney was the VP of Customer Success at InVision. In our conversation we focus on founder-led customer success, an area of early company building that’s often overlooked. Here’s a preview of her tactical advice: How to structure early customer check-ins, plus a framework to help surface more specific feedback.
The People of Product Management
SEPTEMBER 22, 2022
The relationship series is a set of blogs that explores the relationship between the Product Manager and other role-players in the product development environment. Each relationship plays an integral role in the overall Product Management function. These relationships are what get us out of bed in the morning and give us restless nights. They are at the core of what we do as Product Managers.
dscout People Nerds
SEPTEMBER 22, 2022
It’s easy to get a little too comfortable with your tried-and-true methods. Here’s how to mix things up and keep them fresh.
The People of Product Management
SEPTEMBER 22, 2022
Have you ever experienced a leader articulate their product vision with such clarity that you felt you could almost reach out and touch this, yet to be developed product? You hung on their every word as your brain tried to fathom how this vision could be made a reality. You were exhilarated by the opportunity to deliver this product but at the same time terrified at the underlying complexity, which the visionary leader expertly hid behind the simplicity of the idea.
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Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
ProductPlan
SEPTEMBER 22, 2022
As a product marketer, I’ve run a good number of launches throughout my career. Product launches. Feature launches. Some were quite big, requiring a tidal wave of activity that spanned departments. Others were small, perhaps only involving an entry in the biweekly release notes. Regardless of size and scope, launches always turn out better when you involve the product team.
Usersnap
SEPTEMBER 22, 2022
You know you need insights from users of your product, but aren’t quite sure how to do it. Does that sound like a familiar challenge? Luckily, you aren’t alone. Some folks resort to Typeform to help out in getting insights, which isn’t a bad choice at all. However, there are some Typeform alternatives to keep in mind. We know it is hard just collecting customer feedback , but then making decisions out of it becomes even tougher.
ProductBoard
SEPTEMBER 22, 2022
Editor’s note: This post is part of a brand new video series to understand what goes on behind the roadmap – it’s an inside look at the life of product managers. Watch the full first video with Productboard’s own Sophie Lalonde here, find the second with Hope Gurion here, and keep an eye out for upcoming installments! The road to product management as a career isn’t always a straightforward one.
Dragonboat
SEPTEMBER 22, 2022
Many outcome-driven product leaders are calling portfolio management the latest iteration of agile, but what’s the key to driving portfolio management within your organization? Find out from the latest episode of Product Thinking with Melissa Perri where Melissa welcomed Dragonboat CEO, Becky Flint. Becky and Melissa discussed the rising need for portfolio management and Becky’s […].
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As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
ProductPlan
SEPTEMBER 22, 2022
What is incident management practice? Incident management practice is the process of identifying and resolving unplanned incidents (often referred to as major incidents by teams following ITIL or ITSM practices). Types of incidents vary – from unplanned customer issues and service interruptions to events that degrade service quality. Some incidents may have a widespread impact on an entire user base (e.g., when a website crashes), while others may impact a handful of users.
Dragonboat
SEPTEMBER 22, 2022
From Forming to High Performing Product Ops So… you’ve got a product ops team. Maybe it’s just you, or maybe it’s a few people. You’ve got the buy-in from your company on the importance of your role and function. You’ve initiated the start of some transformational changes for your org. But now what? What’s next […]. The post Is your Product Operations high performing?
airfocus
SEPTEMBER 22, 2022
If features are good, then the more features your product has the better, right? Wrong!
Gainsight
SEPTEMBER 22, 2022
Sometimes we find that the best observations come to us after an event, lecture, or gathering. That is exactly what is happening with Gainsight’s Pulse 2022. So many incredible keynotes and tracks were filled with exciting news and knowledge. . Over the years, we’ve been inspired by the unique strategies customer success professionals have presented to Pulse attendees and the way they’ve expanded CS beyond SaaS and into other industries. .
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
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